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Stakeholder Analysis as a tool  for working with  Social Responsibility: Developing a stakeholder analysis  method for ISO 26000
Stockholm University, Stockholm Resilience Centre.
2009 (English)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This thesis aims to develop a stakeholder analysis method for the upcoming standard on social  responsibility  (SR)  ISO  26000. The  goal  is  a method  that,  by  adhering  to  three criteria regarding comprehensibility, flexibility and ease of use, can be used and applied by organizations regardless of type (corporation, NGO, municipality etc.) and value chain size. The method consists of  six different  steps which, when completed, will produce a situation map of the organization’s key SR issues and stakeholders for those issues.   The  method  is  practically  applied  and  perfected  through  two  case  studies  on  the respective Swedish  branches  of  the Nordic  corporations  ICA  (grocery  store  chain)  and Eniro  (online and printed  information  services. Although  sharing  similar characteristics in organization size, there are big differences in value chain size and services provided.  The study contributes to providing practical experience with stakeholder analysis for ISO 26000 and as a point of departure  for  further  studies on how  to  identify key  issues and stakeholders;  the  generalizability  of  the  results  suggests  applicability  not  just  for  ISO 26000 but for other preconditions as well.  The results of  the case studies suggest  that  the model developed fulfils  the  three criteria set up for  it,  thus having great practical value for all kinds of organizations  that want  to work with ISO 26000. It is suggested that the model could be improved by applying it on organizations dissimilar to the ones used in the case studies in this thesis, and fine tuning it to those organization’s specific resources and needs.

Place, publisher, year, edition, pages
2009. , 94 p.
Keyword [en]
ISO 26000, stakeholder analysis, social responsibility
Identifiers
URN: urn:nbn:se:su:diva-37183OAI: oai:DiVA.org:su-37183DiVA: diva2:294112
Presentation
(English)
Uppsok

Supervisors
Available from: 2010-02-16 Created: 2010-02-16 Last updated: 2010-02-16Bibliographically approved

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H Weinestedt Thesis 2009(1002 kB)2013 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
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  • apa
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