Attitudes towards individualized pay among human service workers in the public sector
2005 (English)In: Change and quality in human service work: dedicated to the work of André Büssing / [ed] Christian Korunka & Peter Hoffmann, Munich: Rainer Hampp Verlag, 2005, 1, 67-82 p.Chapter in book (Other academic)
The work climate has gone through immense changes during the recent decades, due to industrial reformation, economic recessions, technical advancements, and an increased global competition (Howard, 1995). The so-called New Public Management movement has inspired many European countries and has among other things led to changes in the way that wages are distributed (Pfeffer, 1997; Wikman, 2001). Wage distribution systems partly based on individual performance are increasingly taking over traditional wage distribution systems in many organizations in Europe (OECD, 1995). Employers appear to have great expectations that individualized performance-based wages will bring about higher employee motivation and performance etc (Lawler, 1991). The aim of this study is to investigate attitudes towards individualized pay among human service workers in the public sector and try to identify some of the factors behind their attitudes. Questionnaire data show that employees with the most positive attitudes towards individualized pay already had part of their salary based on performance. A person’s attitude towards individualized pay also seems to be positively related to perceived workload and mental health complaints. Older employees and employees with longer tenure reported the most negative attitudes towards individualized performance based wages. This study contributes to a better understanding of some of the factors underlying attitudes towards individually based wages among human service employees.
Place, publisher, year, edition, pages
Munich: Rainer Hampp Verlag, 2005, 1. 67-82 p.
, Organizational Psychology and Health care, ISSN 1612-0531 ; 4
IdentifiersURN: urn:nbn:se:su:diva-37497ISBN: 3-87988-915-5OAI: oai:DiVA.org:su-37497DiVA: diva2:302530