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Kvalitetsarbete med värdeskapande i fokus: En kvalitativ studie av socialpsykiatriska boendet Pilbacken
Stockholm University, Faculty of Social Sciences, Department of Social Work.
Stockholm University, Faculty of Social Sciences, Department of Social Work.
2010 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
Abstract [en]


There is a lack of research in the field of quality improvement efforts based on profound knowledge in social services. The current situation is therefore a significant knowledge gap in terms of studies of this type of systematic quality work and how it is applied in practice. This study therefore intends to describe Pilbackens quality work and further examine if the profound knowledge is consistent with quality work in microsystems by an analysis of Pilbackens work. The present study has been performed by a qualitative method and the material is collected through semi-structured interviews. In order to analyze the study’s result have profound knowledge and the model microsystems been used. The results show that Pilbackens in quality improvement efforts have made numerous changes in its organization. They have via a clear purpose and objective of working with quality in microsystems achieved a number of perceived and documented results. The analysis of Pilbackens quality work shows a compliance with profound knowledge and the ability incorporate microsystems in practice.

Place, publisher, year, edition, pages
2010. , 54 p.
Keyword [en]
Client perspective, Systematic Quality work, Profound knowledge, Microsystem, Management, Social work, Social services.
Keyword [sv]
Brukarperspektiv, Systematiskt kvalitetsarbete, Förbättringskunskap, Mikrosystem, Ledningssystem, Socialt arbete, Socialtjänst
National Category
Social Work
URN: urn:nbn:se:su:diva-40403OAI: diva2:323784
2010-06-11, 19:17 (Swedish)
Social and Behavioural Science, Law
Available from: 2010-06-17 Created: 2010-06-11 Last updated: 2010-06-17Bibliographically approved

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