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Burnout, Coping and Job Satisfaction in Service Staff Treating Opioid Addicts-from Athens to Zurich
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2010 (English)In: Stress and Health, ISSN 1532-3005, E-ISSN 1532-2998, Vol. 26, no 2, 149-159 p.Article in journal (Refereed) Published
Abstract [en]

The Treatment-systems Research on European Addiction Treatment study (TREAT-project) is a longitudinal multicenter study on predominantly opioid-dependent patients and their health-care system in six European cities. As part of the examination of the drug services, this study evaluates level of burnout, coping strategies, perceived self-efficacy and job satisfaction among health-care workers treating opioid addicts. Employees were recruited from organizations in Athens, London, Padua, Stockholm, Zurich and Essen. The Maslach burnout inventory, Brief COPE, general self-efficacy questionnaire and a job satisfaction scale were filled in by about 383 drug service workers. One-third of the staff suffer from severe burnout. London and Stockholm colleagues are significantly more burdened than Zurich personnel where job satisfaction is highest. No cross-national differences could be detected concerning coping styles or level of perceived self-efficacy. Burnout is positively correlated to passive coping strategies and negatively linked to self-efficacy and job satisfaction. Males experience more depersonalization. Organizational features such as the entry-threshold level of the institution or out- vs. inpatient setting are relevant for coping strategies and job satisfaction. These and other findings are discussed in relation to preliminary data from the TREAT-project on characteristics of opioid addicted patients and other specific features of the drug treatment system.

Place, publisher, year, edition, pages
2010. Vol. 26, no 2, 149-159 p.
Keyword [en]
burnout: coping: drug addiction: european srug service worker: TREAT
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Natural Sciences
URN: urn:nbn:se:su:diva-41218DOI: 10.1002/smi.1276ISI: 000277351900006OAI: diva2:329067
authorCount :12Available from: 2010-07-07 Created: 2010-07-07 Last updated: 2011-04-12Bibliographically approved

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Room, Robin
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Centre for Social Research on Alcohol and Drugs (SoRAD)
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