Abstraction, Restriction, and Co-creation: Three Perspectives on Services
2010 (English)In: Advances in Conceptual Modeling – Applications and Challenges, Berlin: Springer Verlag , 2010, 107-116 p.Conference paper (Refereed)
The recent surge in the interest of services has brought a plethora of applications of the service concept. There are business services and software services, software-as-a-service, platform-as-a-service, and infrastructure-as-a-service. There is also a multitude of definitions of the service concept. In this paper, we propose not a new definition of service but a conceptual model of the service concept that views services as perspectives on the use and offering of resources. The perspectives addressed by the model are: service as a means for abstraction; service as means for providing restricted access to resources; and service as a means for co-creation of value.
Place, publisher, year, edition, pages
Berlin: Springer Verlag , 2010. 107-116 p.
, Lecture Notes in Computer Science, 6413/2010
Service modelling, Services, Rights, Business modelling, Enterprise modelling, REA, Hohfeld's classification of Rights, Speech Act Theory
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-51841DOI: 10.1007/978-3-642-16385-2_14ISBN: 978-364216384-5OAI: oai:DiVA.org:su-51841DiVA: diva2:386301
29th International Conference on Conceptual Modeling, ER 2010; Vancouver, BC