Business-IT Alignment in Trade Facilitation: A Case Study
2010 (English)In: Organizational, Business, and Technological Aspects of the Knowledge Society / [ed] Lytras, M.D.; Ordonez De Pablos, P.; Ziderman, A.; Roulstone, A.; Maurer, H.; Imber, J.B., Berlin Heidelberg: Springer-Verlag , 2010, Vol. 112, 146- p.Conference paper (Other academic)
In the information age, no organization can thrive without harnessing the power of IT. The effective deployment of IT to achieve business goals and gain competitive advantage requires the alignment of business and IT strategies of organizations. Using the Strategic Alignment Maturity model, this paper evaluates strategic alignment maturity of Customs Excise Preventive service, a frontline public organization charged with trade facilitation in Ghana. Strategic alignment maturity is at level 3; which implies the existence of an established process to leverage IT for efficiency and effectiveness. Efforts are required to strengthen alignment and fully harness the potential of IT to facilitate trade in Ghana.
Place, publisher, year, edition, pages
Berlin Heidelberg: Springer-Verlag , 2010. Vol. 112, 146- p.
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-52000DOI: 10.1007/978-3-642-16324-1_16ISBN: 978-3-642-16323-4OAI: oai:DiVA.org:su-52000DiVA: diva2:386480
Third World Summit on the Knowledge Society (WSKS 2010)