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GovNet e-Mail System Capacity Planning
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. (Computer and Systems Sciences)
UTICT. (GovNet)
2007 (English)In: IST-Africa 2007 Conference Proceedings / [ed] Paul Cunningham & Miriam Cunningham, 2007Conference paper (Refereed)
Abstract [en]

Electronic Government Network (GovNet) e-Mail System, one of the services offered as part of the GovNet Project in Mozambique is expanding. A significant growth in the number of users of the GovNet e-Mail system is expected in the next couple of months due to the addition of 63 new sites /institutions as part of the GovNet-Extension Project. To address the expected demand on the GovNet IT resources there are scientifically proven methods and processes that can aid the planning of the required networking and IT resources. This paper tries to propose an approach to be followed as part of the process of capacity planning for the GovNet e-Mail System storage and bandwidth capacity. All the data in support of the suggested method were collected during the pilot phase of the GovNet through automatic traffic collection application and through interviews of the IT managers of the government institutions benefiting from the GovNet services.

Place, publisher, year, edition, pages
Keyword [en]
Capacity, Planning, Network, e-mail, bandwidth, Internet.
National Category
Information Science
URN: urn:nbn:se:su:diva-56882ISBN: 1-905824-04-1OAI: diva2:413567
IST-Africa 2007, 9-11 May, Maputo, Mozambigue
GovNet Project
Available from: 2011-04-28 Created: 2011-04-28 Last updated: 2011-05-26Bibliographically approved
In thesis
1. ICT Platform Integration - MCDM Based Framework for the Establishment of Value Network: Case Study: Mozambique Government Electronic Network (GovNet)
Open this publication in new window or tab >>ICT Platform Integration - MCDM Based Framework for the Establishment of Value Network: Case Study: Mozambique Government Electronic Network (GovNet)
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The selection of ICT service providers are among many of the challenges in building networks (intranets and extensions to the Internet) due to the high investment on equipment (CAPEX) and on operational costs (OPEX). This thesis proposes a Multi-Criteria Decision Method based decision support framework via the deployment of the Analytical Hierarchy Process method that can be used to improve selection and evaluation practices. The work deals explicitly with the role of ICT in supporting the corporate mission, and goals, in building the organization value network. It helps also in planning and defining the access to the Internet and strategies for making critical ICT related decisions. A specific study, The Government Electronic Network Project in Mozambique, has been used as a use case for the developed model and for validating the framework. The thesis also covers aspects related to the broader eGovernment process in Mozambique, such as the architecture, the principles, and the associated IT protocols and standards required for the interoperability of the respective eGovernment systems.

The framework and recommendations are expected to contribute in assisting organizations to increase the usage and improve the management of IT platforms and services. In addition, they should help in bettering the systematization of the input data in specifying the requirements for the services offered by Internet service providers. The model should bring to the attention of decision-makers many factors that are currently neither considered nor are central to the selection processes. Furthermore, the decision-makers can use the framework in explaining and describing the investment decisions behind ICT projects in the context of the organization value network.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2011. 314 p.
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 11-005
, DSV Report Series, ISSN 1101-8526 ; 11-005
National Category
Information Science
Research subject
Computer and Systems Sciences
urn:nbn:se:su:diva-56518 (URN)978-91-7447-244-8 (ISBN)
Public defence
2011-06-01, sal C, Forum 100, Isafjordsgatan 39, Kista, 13:00 (English)
Available from: 2011-05-10 Created: 2011-04-19 Last updated: 2011-05-26Bibliographically approved

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