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Customer-to-customer interaction in service development: A many-to-many approach
Stockholm University, Faculty of Social Sciences, School of Business, Marketing.
2006 (English)In: Involving customers in new service development / [ed] Bo Edvardsson, Anders Gustafsson, Per Kristensson, Peter Magnusson, Jonas Matthing, London: Imperial College Press, 2006, 77-98 p.Chapter in book (Other academic)
Place, publisher, year, edition, pages
London: Imperial College Press, 2006. 77-98 p.
, Series on technology management, 11
National Category
Business Administration
Research subject
Business Administration
URN: urn:nbn:se:su:diva-57828ISBN: 9781860946691 (print)ISBN: 9781860948893 (e-book)OAI: diva2:418236
Available from: 2011-05-20 Created: 2011-05-20 Last updated: 2013-09-30Bibliographically approved

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Gummesson, Evert
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