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Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
2011 (English)In: The International Journal of Press/Politics, ISSN 1940-1612, E-ISSN 1940-1620, Vol. 16, no 2, p. 254-271Article in journal (Refereed) Published
Abstract [en]

The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors’ framing impact the perceptions of arenas, stakeholders, and communication strategies.

Place, publisher, year, edition, pages
2011. Vol. 16, no 2, p. 254-271
Keyword [en]
globalization, government, policy-making, public sphere, political cartoon
National Category
Political Science (excluding Public Administration Studies and Globalisation Studies)
Research subject
statskunskap
Identifiers
URN: urn:nbn:se:su:diva-60457DOI: 10.1177/1940161210391785ISI: 000288874200006OAI: oai:DiVA.org:su-60457DiVA, id: diva2:435091
Available from: 2011-08-17 Created: 2011-08-17 Last updated: 2018-01-12Bibliographically approved

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