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Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
2011 (English)In: The International Journal of Press/Politics, ISSN 1940-1612, E-ISSN 1940-1620, Vol. 16, no 2, 254-271 p.Article in journal (Refereed) Published
Abstract [en]

The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors’ framing impact the perceptions of arenas, stakeholders, and communication strategies.

Place, publisher, year, edition, pages
2011. Vol. 16, no 2, 254-271 p.
Keyword [en]
globalization, government, policy-making, public sphere, political cartoon
National Category
Political Science (excluding Public Administration Studies and Globalization Studies)
Research subject
statskunskap
Identifiers
URN: urn:nbn:se:su:diva-60457DOI: 10.1177/1940161210391785ISI: 000288874200006OAI: oai:DiVA.org:su-60457DiVA: diva2:435091
Available from: 2011-08-17 Created: 2011-08-17 Last updated: 2017-12-08Bibliographically approved

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