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What can cross-cultural transcript analysis contribute to the development of intercultural competence?
Stockholm University, Faculty of Humanities, Department of Spanish, Portuguese and Latin American Studies, Portuguese.
2011 (English)In: Intercultural competence: concepts, challenges, evaluations / [ed] Arnd Witte and Theo Harden, Oxford, New York: Peter Lang Publishing Group, 2011, 341-358 p.Chapter in book (Other academic)
Abstract [en]

The development of intercultural competence is a highly complex process. One crucial step to it is the development of an awareness that the own norms for producing and interpreting communicative patterns are culturally determined (cf. e.g. Allwood 1982). It is necessary to learn not to automatically apply one’s own norms to the culture of the other. This is the condition of the ability to acquire important competences such as tolerance to situational ambiguity, faculty of accommodation, empathy, or distance to one’s own role, which are considered to be essential for intercultural competence (cf. e.g. Bolten 2001).

While the analysis of transcriptions of intercultural interaction is an approved method in intercultural communication trainings (cf. e.g. ten Thije 1999), the aim of this paper is to show the potential of cross-cultural analysis of conversation transcriptions, particularly in an earlier stage of language learning. This is important especially in order to develop an intercultural competence which is not perceived by the learner as the acquisition of a recipe knowledge.

Place, publisher, year, edition, pages
Oxford, New York: Peter Lang Publishing Group, 2011. 341-358 p.
, Intercultural studies and foreign language learning, ISSN 1663-5809 ; 10
Keyword [en]
Intercultural competence, language teaching, transcript analysis, spoken language, phone calls, Germany, Brazil
Keyword [pt]
competência intercultural, ensino de línguas, análise de transcrições, língua falada, alemão, português, Alemanha, Brasil, conversação telefónica
Keyword [fr]
compétence interculturelle, enseignement de langues, langue parlée, allemand, portugais, Allemagne, Brésil, linguistique textuelle, conversations téléphoniques
Keyword [de]
Interkulturelle Kompetenz, Fremdsprachenunterricht, Transkriptanalyse, gesprochene Sprache, Portugiesisch, deutsch, Telefongespräche, Brasilien, Deutschland
Keyword [sv]
interkulturell kompetens, främmandespråkundervisning, transkriptanalys, talad språk, tyska, portugisiska, Tyskland, Brasilien, telefonsamtal
National Category
Languages and Literature
Research subject
Communication Studies; Didactic Science for Teachers and Teaching Professions; Linguistics; German; Portuguese
URN: urn:nbn:se:su:diva-62452ISBN: 9783034307932OAI: diva2:441927
Available from: 2011-09-19 Created: 2011-09-19 Last updated: 2011-12-06Bibliographically approved

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