Studying the Implications of Cloud-based delivery models on public IT procurement: A switching cost perspective
2011 (English)Conference paper (Other academic)
Public sector IT procurement has received limited interest from the research community, despite the vastness and importance of the phenomena. Following contemporary developments in a “turn-to-services”, with more and more of the total IT environment being supplied through cloud-based delivery models, this paper explores the potential in using switching costs as an approach for studying public sector IT procurement. Through presenting and contrasting two theoretical models for switching cost estimation, this paper discusses the use of switching costs as a perspective in the study of public sector IT procurement of cloud-based services. As the results show, switching costs is a valuable way ahead, and the paper lists some design implications for research into the field.
Place, publisher, year, edition, pages
Public sector, Procurement, IT, Services, switching costs, Cloud Computing
Inköp, Offentlig sektor, IT tjänster, Byteskostnader
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-68749OAI: oai:DiVA.org:su-68749DiVA: diva2:473304