How capabilities evolve in a born global firm? A case study of an Indian knowledge-intensive service born global firm
2014 (English)In: Journal of Entrepreneurship in Emerging Economies, ISSN 2053-4604, Vol. 6, no 3, 223-242 p.Article in journal (Refereed) Published
Purpose - The aim of this paper to examine the mechanism through which the capabilities related to internationalization emerge and are acquired as firms internationalize.
Design/methodology/approach - This study draws on existing literature on born global firms and dynamic capabilities to develop a tentative framework and then use that to examine a longitudinal case study of an Indian firm operating within knowledge-intensive services industry. We probe into the role played by these capabilities in the survival and sustained international growth of born global firms.
Findings - The study establishes a link between firm’s ability to develop such capabilities for global service delivery and its growth and survival. It is suggested that dynamic capabilities emerge as the result of a mix of experiential and deliberate learning processes, being in a constant change in rhythm with changes in domestic as well as in international business environments.
Research limitations/implications - This study is based on a single case study from knowledge-intensive service industry in India with its own particular characteristics. Thus, the findings of this study may not be generalised across other emerging markets or industry.
Practical implications - Entrepreneurs and managers of new ventures can benefit from this study, as this study helps them develop a deeper understanding of the different capability requirements for successful internationalisation.
Originality/value - This study contributed to the existing literature on capability evolution in born global firms.
Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2014. Vol. 6, no 3, 223-242 p.
capability-based view; dynamic capability; knowledge-intensive service firms; early internationalisation of firms; emerging market firms
Economics and Business
Research subject Business Administration
IdentifiersURN: urn:nbn:se:su:diva-76817DOI: 10.1108/JEEE-06-2014-0018OAI: oai:DiVA.org:su-76817DiVA: diva2:527155
An earlier version of the paper was presented at the AIB 2012 Annual Meeting Washington, DC, USA, June 30-July 3, 2012.2012-05-172012-05-172014-11-18Bibliographically approved