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How capabilities evolve in a born global firm? A case study of an Indian knowledge-intensive service born global firm
Stockholm University, Faculty of Social Sciences, Stockholm Business School. (Marketing)
Stockholm University, Faculty of Social Sciences, Stockholm Business School. (Marketing)
2014 (English)In: Journal of Entrepreneurship in Emerging Economies, ISSN 2053-4604, Vol. 6, no 3, 223-242 p.Article in journal (Refereed) Published
Abstract [en]

Purpose - The aim of this paper to examine the mechanism through which the capabilities related to internationalization emerge and are acquired as firms internationalize.

Design/methodology/approach - This study draws on existing literature on born global firms and dynamic capabilities to develop a tentative framework and then use that to examine a longitudinal case study of an Indian firm operating within knowledge-intensive services industry. We probe into the role played by these capabilities in the survival and sustained international growth of born global firms.

Findings - The study establishes a link between firm’s ability to develop such capabilities for global service delivery and its growth and survival. It is suggested that dynamic capabilities emerge as the result of a mix of experiential and deliberate learning processes, being in a constant change in rhythm with changes in domestic as well as in international business environments.

Research limitations/implications - This study is based on a single case study from knowledge-intensive service industry in India with its own particular characteristics. Thus, the findings of this study may not be generalised across other emerging markets or industry.

Practical implications - Entrepreneurs and managers of new ventures can benefit from this study, as this study helps them develop a deeper understanding of the different capability requirements for successful internationalisation.

Originality/value - This study contributed to the existing literature on capability evolution in born global firms.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2014. Vol. 6, no 3, 223-242 p.
Keyword [en]
capability-based view; dynamic capability; knowledge-intensive service firms; early internationalisation of firms; emerging market firms
National Category
Economics and Business
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-76817DOI: 10.1108/JEEE-06-2014-0018OAI: oai:DiVA.org:su-76817DiVA: diva2:527155
Note

An earlier version of the paper was presented at the AIB 2012 Annual Meeting Washington, DC, USA, June 30-July 3, 2012.

Available from: 2012-05-17 Created: 2012-05-17 Last updated: 2014-11-18Bibliographically approved
In thesis
1. Globalisation and Competitive Sustenance of Born Global: Evidence from Indian knowledge-intensive service industry
Open this publication in new window or tab >>Globalisation and Competitive Sustenance of Born Global: Evidence from Indian knowledge-intensive service industry
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The survival and sustained competitiveness of born global firms constitute a complex and dynamic process that evolves under conditions of disruptive change and pervasive uncertainty. To date, whereas much of the research in the area has focused on the early and rapid internationalisation stages of the development of born global firms, it is not clear how these firms manage to survive the challenges of the early internationalisation stage and gain a sustainable competitive position in the global economy. The present dissertation develops a theoretical framework that captures the organisational factors, capabilities and processes that enable the early survival stage and long-term competitive sustenance of born global firms.

Building on the dynamic capabilities approach, and drawing on material gleaned from five Indian born-global, knowledge-intensive service firms, the present study stresses the importance of human capital’s timely ability to evolve and transform itself in rhythm with environmental changes. Crucial in this process are a) firms’ entrepreneurial orientation, b) their ability to learn and to build an intimate relationship with their customers, and c) to be immersed in their customer’ business intricacy. The study makes a number of contributions to firms’ internationalisation scholarship, in general, and more specifically to how Indian knowledge-intensive service firms cope with the initial challenges they face in their internationalisation process. Finally, the study concludes with a number of future research directions.

Place, publisher, year, edition, pages
Stockholm: School of Business, Stockholm University, 2012. 126 p.
Keyword
early internationalisation of firms, Indian knowledge-intensive born global firms, capability-based view, international entrepreneurship, entrepreneurial orientation, organisational learning, customer orientation
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-78840 (URN)978-91-7447-562-3 (ISBN)
Public defence
2012-09-24, Gröjersalen, hus 3, Kräftriket, Roslagsvägen 101, Stockholm, 13:00 (English)
Opponent
Supervisors
Note

At the time of the doctoral defense, the following papers were unpublished and had a status as follows: Paper 1: In press. Paper 3: Submitted. Paper 4: In press.

Available from: 2012-09-02 Created: 2012-08-15 Last updated: 2012-09-03Bibliographically approved

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