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Constituting performance: Case studies of performance auditing and performance reporting
Stockholm University, Faculty of Social Sciences, School of Business.
2012 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The aim of this thesis is to problematize how and under what conditions organizational performance is constituted in the practices of performance auditing and accounting. Organizational performance disclosure is a world-wide phenomenon for enabling accountability relationships in large organizations regardless of the societal sector they operate in. In constitutive accounting literature, there is a well-established notion that accounting and performance auditing enable “government at a distance” by representing organizational actions and results of those actions, i.e. by constituting performance.  Accounting and performance auditing have been regarded as “technologies of government” that make government from spatial and temporal distances possible by linking political and programmatic ambitions, i.e., the will of a superior, to everyday organizational conduct. However, whereas many previous studies of accounting and performance auditing as technologies of government focus on the discourses over the technologies of accounting and performance auditing, this thesis focuses its analysis on the operationalization of these technologies in local organizational settings. By studying the constitution of performance in the practices of accounting and performance auditing this thesis contributes by problematizing that which supposedly makes government at a distance possible.

The thesis is based on two case studies of performance audit and two case studies of performance reporting. On the basis of these papers, the thesis studies the constitution of performance in performance auditing and accounting. Whereas the constitution of performance may seem stable and unproblematic at the level of discourse, this thesis suggests that constituting performance is a complex process of social construction that requires significant organizational efforts and that the ability of accounting and performance auditing to connect political and programmatic ambitions to daily organizational conduct cannot be taken for granted. The thesis suggest that once we acknowledge that performance is a socially constructed representation of organizational actions and begin to pay attention to how performance is constituted in local organizational settings, we can find new ways of addressing the ongoing challenge of constituting performance in accounting and performance auditing and increase our understanding about the ability of these practices to enable government at a distance. 

Place, publisher, year, edition, pages
Stockholm: School of Business, Stockholm University , 2012. , p. 81
Keywords [en]
Constituting performance, performance measurement, performance management, performance reporting, performance audit, performance standards, audit independence, accounting concepts, output, representation, government at a distance, social construction
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-83435ISBN: 978-91-7447-615-6 (print)OAI: oai:DiVA.org:su-83435DiVA, id: diva2:575770
Public defence
2013-01-18, Gröjersalen, hus 3, Kräftriket, Roslagsvägen 101, Stockholm, 13:00 (English)
Opponent
Supervisors
Note

At the time of doctoral defence the following papers were unoublished and had a status as follows: Paper nr. 2: Manuscript; Paper nr. 3: Manuscript; Paper nr. 4: Manuscript

Available from: 2012-12-27 Created: 2012-12-11 Last updated: 2022-02-24Bibliographically approved
List of papers
1. Value for money and the rule of law: the (new) performance audit in Sweden
Open this publication in new window or tab >>Value for money and the rule of law: the (new) performance audit in Sweden
2011 (English)In: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 24, no 2, p. 107-121Article in journal (Refereed) Published
Abstract [en]

Purpose – This paper aims to develop a classification scheme of different types of value for money(VFM) audits with different degrees of compliance audit, and to classify the performance audits carriedout by the Swedish National Audit Office (SNAO) during its first six years as an independent stateaudit organization reporting to parliament.

Design/methodology/approach – The empirical data were gathered from all of the 150 auditreports published by the SNAO from its establishment in 2003 to the end of 2008. Seminars werearranged to discuss the classifications for validation.

Findings – The focus on traditional VFM audits (the “Three Es”) is unusual. Most audits carried outby the SNAO combine different types of extended VFM audits with compliance audit. On the onehand, they audit how the government and/or central agencies fulfil their mandates (from good to bad).On the other, they audit how the government and/or central agencies adhere to legislation, rules andpolicies (right or wrong). In some cases, the SNAO equates compliance audit with performance audit.

Practical implications – The authors have verbalised and visualised performance audit activities of interest not only to state auditors, but also to external stakeholders. One practical implication is thatthe Swedish national audit committee has conducted an evaluation of the SNAO that is partly based onthe national report of this study, and has proposed a stronger focus on the Three Es.

Originality/value – The study addresses a new approach in terms of a classification scheme forperformance audits, consisting of eight types.

Keywords
Performance measures, Auditing, Value analysis, Sweden, Public sector organizations
National Category
Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-83417 (URN)10.1108/09513551111109026 (DOI)
Available from: 2012-12-11 Created: 2012-12-11 Last updated: 2022-02-24Bibliographically approved
2. What is good performance? Performing independent performance auditing
Open this publication in new window or tab >>What is good performance? Performing independent performance auditing
(English)Manuscript (preprint) (Other academic)
Abstract [en]

This paper reports from a study of how performance is stabilized by the Swedish National Audit Office (SNAO) in its audit reports. The paper builds on all the 206 reports published by the SNAO from its inauguration in 2003 until 2010 and analyzes the (28) audit of substance reports (Pollitt, Girre et al. 1999). By investigating the ways in which the SNAO makes it possible to answer the question of what constitutes good performance in the public sector, the paper suggests that the audit institution operates in three phases. In phase one, the SNAO must address the controversial task of defining performance. In phase two, this definition is tested by obtaining for creating evidence. In the third phase, the auditors mobilize benchmarks as a means to argue for good (or poor) performance. Unlike the arguments posed by the International Organization of Supreme Audit Institutions about using common sense to evaluate good performance, SNAO audit reports include arguments about what is “good” that emanate from other actors. The analysis of the paper builds on some analytical tools from Actor Network Theory. Specifically, the idea of a linguistic actor is developed and used as a means to show how the concept of “independence” helps the audit institution to become Mr. Somebody but impedes the possibilities of producing an answer to the question to what constitutes good performance. 

Keywords
Audit, performance, audit independence
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-83421 (URN)
Conference
EAA Annual Congress 2013
Available from: 2012-12-11 Created: 2012-12-11 Last updated: 2022-02-24Bibliographically approved
3. The search for output
Open this publication in new window or tab >>The search for output
(English)Manuscript (preprint) (Other academic)
Abstract [en]

This paper builds upon a study of the Swedish Energy Agency’s (SEA) process of defining and accounting for output. New regulations have been implemented regarding the Swedish central agencies’ performance reporting. According to these, the agencies should define their performance independently and decide how to represent their work in their annual report. The single restrictive requirement is that the agencies should focus on their “output” in terms of volume and cost. Based on the study of SEA’s process of defining and accounting for output, this paper suggests that performance reporting can be a challenging task for an organization when no clear performance standards are set by the organization’s superior. Whereas researchers have often written about the challenges of accounting for “outcome”, this paper shows that even the concept of “output” can be problematic and that it cannot be taken for granted. Contrary to many other accounting studies, this paper also suggests that the idea of “becoming visible” through accounting is not necessarily met with resistance among individuals in organizations. On the contrary, it can be regarded as highly desirable. 

Keywords
Output, performance measurement, performance standards
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-83432 (URN)
Available from: 2012-12-11 Created: 2012-12-11 Last updated: 2022-02-24Bibliographically approved
4. Making numbers calculable: A case study of the production of governable numbers
Open this publication in new window or tab >>Making numbers calculable: A case study of the production of governable numbers
(English)Manuscript (preprint) (Other academic)
Abstract [en]

This paper builds upon a case study of the way organizational activities are represented with numbers in a performance report. A common notion in accounting literature is that accounting numbers enable “government at a distance” (Miller & Rose, 1990, p. 9) by making organizational activities visible, calculable and comparable. The paper shows that if organizational activities are to be represented with numbers that can be calculated and compared, these numbers must be made calculable. For this to happen, the represented activities must be framed in a certain way. Drawing on Goffman’s (1974) frame analysis, this paper suggests that organizational activities have to be keyed, i.e., transformed, into quanta and then re-keyed into generic concepts. Only then can the numbers be open for calculation by others and used as tool for governing. The paper also shows we should not overestimate the capacity of accounting numbers to enable government from a distance. 

Keywords
Accounting numbers, performance measurement, calculability, comparability
National Category
Business Administration
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-83433 (URN)
Available from: 2012-12-11 Created: 2012-12-11 Last updated: 2022-02-24Bibliographically approved

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