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 eSolutions - Design Principles for Ease-of-Use
Stockholm University, Faculty of Social Sciences, School of Business.
Media Technology and Graphic Arts, Royal Institute of Technology (KTH).
Stockholm University, Faculty of Social Sciences, School of Business.
2001 (English)In: E-work and E-commerce / [ed] Stanford-Smith, B., Chiozza, E., Amsterdam: IOS Press, 2001, 375-381 p.Conference paper (Refereed)
Abstract [en]

The rapid expansion of the infrastructure for broadband communication will soon pave the way for a large supply of content services in broadband systems. This contentcan be distributed with the help of simple and widely spread hardware, e.g. televisions with set-top-boxes. This way the new applications will reach a larger part of the population, even those without computer and Internet experience. This will increase demand for applications and interfaces that are very easy to grasp and use. 

The focus of this paper is the ease-of-use in ICT applications. It is an elaboration of results from an investigation of design principles in a broadband portal prototype based on the local metaphor.  The prototype has been used as a demonstrator in focus groups using respondents with various computer experiences. In this paper, results from interviews with respondents that lack interest and experience in computing are reported. From the results conclusions can be drawn on how to design an interface that is easy to use for all kinds of people. The findings are summarised in a model, demonstrating the implications of the local metaphor on usability and trust.


Place, publisher, year, edition, pages
Amsterdam: IOS Press, 2001. 375-381 p.
National Category
Media and Communications Human Aspects of ICT
URN: urn:nbn:se:su:diva-84252ISBN: 1 58603 205 4ISBN: 4 274 90469 5OAI: diva2:579226
eBusiness and eWork 2001
Available from: 2012-12-19 Created: 2012-12-19 Last updated: 2013-01-09

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