Design Science in Action: Developing a Framework for Introducing IT Systems into Operational Practice
2012 (English)In: Proceedings of the International Conference on Information Systems, ICIS 2012 / [ed] Joey, F. George, Association for Information Systems, 2012Conference paper (Refereed)
The paper presents an example of using design science research for solving a problem arising from local practice. The problem concerns adoption of new technology. The paper aims to integrate existing approaches and theories of technology acceptance and change management in a framework useful for practical purposes. It is based on the idea that the successful introduction of an IT system requires a number of conditions to be satisfied as well as means for bringing about the satisfaction of these conditions. The level of satisfaction of the conditions can be measured by a set of parameters, such as the level of strategic, tactical and operational understanding of the system by the users. Means include various types of actions, tools and strategies. The introduction process is steered via periodically measuring the parameters, and applying means that help to change the level of satisfaction of the conditions.
Place, publisher, year, edition, pages
Association for Information Systems, 2012.
Design science, technology acceptance, change management, business process
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-85408ISBN: 978-0-615-71843-9OAI: oai:DiVA.org:su-85408DiVA: diva2:583670
ICIS 2012, Orlando, USA, December 16-19, 2012