Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Mobile Participation?: Crowdsourcing during the 2011 Uganda General Elections
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2012 (English)In: Proceedings of M4D 2012 28-29 February 2012 New Delhi, India / [ed] Vikas Kumar, Jakob Svensson, Karlstad: Faculty of Economic Sciences, Communication and IT, Karlstad University , 2012, 411-424 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper examines the challenges and opportunities in using mobile phones for political participation. In doing so, a study was conducted on the open crowdsourcing election monitoring platform UgandaWatch. SMS questionnaires were sent out to a) a randomised sample of Ugandan mobile phone users and to b) a sample of users of UgandaWatch. The key findings were; a) open crowdsourcing provides a useful channel in cases when citizens experience that there is nowhere else to turn, and when citizens need help; b) the major reasons for not using UgandaWatch was not having heard of the service and not having anything to report; c) the primary challenges in using UgandaWatch was fear of personal safety, the cost factor, and the perception of participation not having any effect; d) most users never visited the website but of those who did 75 per cent did so through their mobile browsers. Drawing on our findings, we recommend; 1) strategic and educational marketing: inform the public why the service should be used and how to use it; 2) closing the feedback-loop and decide how to use the crowdsourced data and communicate this to the users; 3) using multiple channels: combine a spectrum of traditional and ICT-enabled channels to increase accessibility and solidity.

Place, publisher, year, edition, pages
Karlstad: Faculty of Economic Sciences, Communication and IT, Karlstad University , 2012. 411-424 p.
Series
Karlstad University Studies, ISSN 1403-8099 ; 3
Keyword [en]
crowd, crowdsourcing, election monitoring, mobile, M4D, participation, SMS, SMS-questionnaire
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-85424ISBN: 978-91-7063-437-6 (print)OAI: oai:DiVA.org:su-85424DiVA: diva2:583686
Conference
M4D 2012, 28-29 February 2012, New Delhi, India
Available from: 2013-01-08 Created: 2013-01-08 Last updated: 2013-08-23Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Hellström, Johan
By organisation
Department of Computer and Systems Sciences
Information Systems

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 19 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf