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Workplace Communication Privacy in the Digital Age
University of Colombo.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2005 (English)In: Will IT matte? The role of IT in development: Proceedings of the 7th International Information Technology Conference, 2005, 8-16 p.Conference paper (Refereed)
Abstract [en]

This paper attempts to lay the foundation for future research into an area that has been called the “hottest workplace privacy topic of the next decade.” The existing empirical studies and the literature reviewed of this area suggest that the latest intrusive monitoring technologies which have been introduced to the current workplace has undoubtedly created an unwanted and  nexpected imbalance and developed a wide gap in the 21st century employer/employee relationship. The paper argues for the introduction of privacy enhancing technologies empowered with legal instruments in protection of workplace privacy. In addition, the paper is of the view that employees’ awareness and training on workplace privacy policy developments are decisive factors to achieve this objective and this in turn creates trust and confidence and beneficial to both employees and employers in the current workplace. The paper proposes a contractarian framework to protect employers’ interests and employees’ on-line rights. This paper suggests that employees’ views and opinions are more important in computer monitoring to develop a privacy policy in the workplace. To attain these objectives an empirical survey was conducted in five government sector organizations in Sri Lanka to gather factual information and to examine attitudes, beliefs and opinions on computer monitoring. The results of the study could be used as a guide for policy-makers and for legislatures involved in drafting privacy legislation, and  ssociated policies relevant to the Sri Lankan workplace.

Place, publisher, year, edition, pages
2005. 8-16 p.
National Category
Computer and Information Science
URN: urn:nbn:se:su:diva-89824ISBN: 955-8974-03-xOAI: diva2:620805
The 7th International Information Technology Conference
Available from: 2013-05-11 Created: 2013-05-11 Last updated: 2013-05-15Bibliographically approved
In thesis
1. Discovering Constructs and Dimensions for Information Privacy Metrics
Open this publication in new window or tab >>Discovering Constructs and Dimensions for Information Privacy Metrics
2013 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Privacy is a fundamental human right. During the last decades, in the information age, information privacy has become one of the most essential aspects of privacy. Information privacy is concerned with protecting personal information pertaining to individuals.

Organizations, which frequently process the personal information, and individuals, who are the subjects of the information, have different needs, rights and obligations. Organizations need to utilize personal information as a basis to develop tailored services and products to their customers in order to gain advantage over their competitors. Individuals need assurance from the organizations that their personal information is not changed, disclosed, deleted or misused in any other way. Without this guarantee from the organizations, individuals will be more unwilling to share their personal information.

Information privacy metrics is a set of parameters used for the quantitative assessment and benchmark of an organization’s measures to protect personal information. These metrics can be used by organizations to demonstrate, and by individuals to evaluate, the type and level of protection given to personal information. Currently, there are no systematically developed, established or widely used information privacy metrics. Hence, the purpose of this study is to establish a solid foundation for building information privacy metrics by discovering some of the most critical constructs and dimensions of these metrics. 

The research was conducted within the general research strategy of design science and by applying research methods such as data collection and analysis informed by grounded theory as well as surveys using interviews and questionnaires in Sweden and in Sri Lanka. The result is a conceptual model for information privacy metrics including its basic foundation; the constructs and dimensions of the metrics. 

Place, publisher, year, edition, pages
Kista: Department of Computer and Systems Sciences, tockholm Univeristy, 2013. 169 p.
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 13-003
Information privacy, Privacy metrics, Data protection, Personal information
National Category
Computer and Information Science
Research subject
Computer and Systems Sciences
urn:nbn:se:su:diva-89336 (URN)978-91-7447-637-8 (ISBN)
Public defence
2013-06-10, sal C, Forum 100, Isafjordsgatan 39, Kista, 13:00 (English)
Sida - Swedish International Development Cooperation Agency

At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 6: Accepted.

Available from: 2013-05-16 Created: 2013-04-22 Last updated: 2013-05-15Bibliographically approved

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