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The Creation of a Crisis of Confidence: A Study of the Mediatization of the Red Cross
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).ORCID iD: 0000-0002-2457-6448
Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
2013 (English)In: Trust and Organizations: Confidence across Borders / [ed] Marta Reuter, Filip Wijkström, Bengt Kristensson Uggla, New York: Palgrave Macmillan, 2013, p. 127-146Chapter in book (Other academic)
Abstract [en]

These were some of the Swedish newspaper headlines on articles concerning the Swedish Red Cross and its crisis in the spring of 2010. Breathless headers followed hot on each other’s heels as the organization and its representatives were criticized in a sea of news articles, letters to editors, and editorials. In the media, the loss of confidence in the Red Cross, and especially in the chairman of its board, Bengt Westerberg, was discussed heatedly. Within the Red Cross itself, however, these reports were perceived as being unfair. The Red Cross believed that its organization was open, fair, and democratic. While the media maintained that the Red Cross was suffering from a crisis of confidence, the employees in the organization could neither understand how such a crisis could arise, nor why the media attention was so drawn out and persistent.

Place, publisher, year, edition, pages
New York: Palgrave Macmillan, 2013. p. 127-146
Keywords [en]
Civil Society, Media Reporting, Institutional Logic, Communication Department, Negative Publicity
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-93684DOI: 10.1057/9781137368812_7ISBN: 978-1-349-47537-7 (print)ISBN: 978-1-137-36881-2 (electronic)OAI: oai:DiVA.org:su-93684DiVA, id: diva2:647888
Available from: 2013-09-12 Created: 2013-09-12 Last updated: 2022-02-24Bibliographically approved

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Grafström, MariaWindell, Karolina

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CiteExportLink to record
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Citation style
  • apa
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Output format
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