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SME network practice: a qualitative study of network management practice and design implications for ICT-support
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Göteborgs Universitet.
Göteborgs Universitet.
2003 (English)In: Proceedings of the 11th European Conference on Information Systems(ECIS) 2003 / [ed] Claudio U. Ciborra, Riccardo Mercurio, Marco de Marco, Marcello Martinez, Andrea Carignani, 2003, 1411-1423 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents the results of an investigation of network practice among European Small andMedium-sized Enterprises (SME’s). The purpose is to assess network management practice anddesign implications for Information Communication Technology (ICT) support. The investigationconsisted of 49 interviews with individuals employed by 19 SME’s that either were or had beeninvolved in a network co-operation with another separate juridical entity. This was complemented bya questionnaire answered by 121 respondents fitting the same criteria as the individuals interviewed.We provide a rich description of the vast diversity in SME network management practice and ICTuse. From the collected data, three generic network profiles are identified (“Supply-chain networks”(SN), “R&D Networks” (RN) and “Business Networks” (BN)). The three network profiles arestructured and analyzed through use of an established IS architecture framework. This provide aholistic view of ICT design implications for the network profiles structured in three architecturallevels namely, scope, enterprise and systems level.

Place, publisher, year, edition, pages
2003. 1411-1423 p.
Keyword [en]
IT management, SME, ICT-support
National Category
Other Social Sciences not elsewhere specified
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-94882OAI: oai:DiVA.org:su-94882DiVA: diva2:656584
Conference
ECIS 2003, Naples, Italy 16-21 June 2003.
Available from: 2013-10-16 Created: 2013-10-16 Last updated: 2013-10-16Bibliographically approved
In thesis
1. Doing IT project alignment: Adapting the Delta model using design science
Open this publication in new window or tab >>Doing IT project alignment: Adapting the Delta model using design science
2013 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Despite the perceived importance of IT, a majority of IT projects fail to deliver what was actually ordered (!). One main reason for failure is IT project management’s inability to adapt and react to a dynamic and changing project environment, instead, projects are run as if it is possible to predict all project variables before project start.

In reality, IT project workers live in a dynamic, political and commercial environment where it is difficult to predict and control the future. IT projects needs to be continually aligned with their environment to stay relevant and deliver utility.

Through a design science and action research approach, a model supporting IT project managers with IT project alignment is created and tested. The model is called DELTA and is designed to be easy to understand and use for IT project managers; it builds on a simplification of commonly available approaches in order to facilitate communication the different domains of expertise in IT projects. DELTA builds on four main constituents: Enterprise images, Stakeholders, Goals and Project. Guidelines for using the model is also presented.

Experiences from using the model indicates that the model is perceived as a useful complement to regular project management methods, specifically by merging different conceptual perceptions into a common view. Furthermore, results highlight the conflict between IT project alignment and the traditional project model. Finally, the results show the difference between IT project issues and underlying causes for these issues.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences; Stockholm University, 2013. 167 p.
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 13-010
Keyword
IT, project, alignment, agile, governance, architecture, pragmatic, design science, action research
National Category
Other Social Sciences not elsewhere specified
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-94891 (URN)978-91-7447-788-7 (ISBN)
Public defence
2013-11-15, Sal C, Forum, Isafjordsgatan 39, Kista, 13:00 (Swedish)
Opponent
Supervisors
Available from: 2013-10-24 Created: 2013-10-16 Last updated: 2013-10-16Bibliographically approved

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