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Enhancing complaint and problem management: design and evaluation of an M-service using pictures and positioning
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2012 (English)In: Innovative mobile platform developments for electronic services design and delivery, IGI Global, 2012, no 1, p. 113-128Chapter in book (Other academic)
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IGI Global, 2012. no 1, p. 113-128
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Information Systems
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Computer and Systems Sciences
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URN: urn:nbn:se:su:diva-95598DOI: 10.4018/978-1-4666-1568-7.ch007ISBN: 9781466615687 (print)OAI: oai:DiVA.org:su-95598DiVA, id: diva2:660906
Available from: 2013-10-31 Created: 2013-10-31 Last updated: 2022-02-24Bibliographically approved

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Juell-Skielse, Gustaf

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