Multi-Perspective Business Process Monitoring
2013 (English)In: Enterprise, Business-Process and Information Systems Modeling BPMDS 2013 / [ed] Nurcan, S; Proper, HA; Soffer, P; Krogstie, J; Schmidt, R; Halpin, T; Bider, I, Springer Berlin/Heidelberg, 2013, 199-213 p.Conference paper (Refereed)
Monitoring business processes is an important area in Business Process Management. This area not only supports monitoring but also enables flexibility. Thus, it has been investigated in many other areas like Business Activity Monitoring, Exception Handling, Aspect Oriented Business Process Management, etc. These areas require to define how a process instance should be monitored from different perspectives. However, current definitions are coupled to control-flow perspective, which applies some limitations. For example, we cannot define a rule to capture situations in which an account balance is read - regardless of its process. To capture such situations, we propose an approach to define monitoring rules. This approach enables composition of rules in a way to be decoupled from a specific perspective. To validate the result, we implemented a rule editor and a monitoring service, called Observer Service. These artefacts are used to support the definition of monitoring rules and track process instances, correspondingly. Finally, we investigated the validity and relevancy of the artefacts through a banking case study.
Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2013. 199-213 p.
, Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 147
Business Process Management Systems, Service Oriented Architecture, Process Monitoring, Aspect Oriented, Flexibility, Exception Handling
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-96361DOI: 10.1007/978-3-642-38484-4_15ISI: 000345320000014ISBN: 978-3-642-38483-7ISBN: 978-3-642-38484-4OAI: oai:DiVA.org:su-96361DiVA: diva2:665506
14th International Conference on Business Process Modeling, Development and Support (BPMDS) / 18th International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD), Valencia, Spain, June 17-18, 2013