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Effortless consumption: The 'Anthropologie' of a brand-focused online shopping community
Stockholm University, Faculty of Humanities, Department of Media Studies, Fashion Studies.
2014 (English)In: Global Fashion Brands: Style, Luxury, History / [ed] Joseph Hancock, London: Intellect Ltd., 2014, 135-152 p.Chapter in book (Refereed)
Abstract [en]

This article examines the dynamics of the brand-focused online community blog Effortless Anthropologie, devoted to the popular retailer Anthropologie, with particular emphasis on how brand values are created, espoused and disputed by its members in a dynamic and interactive online forum. Using relevant literature on the concept of brand community, the net is expanded to capture the activities of a community that exists primarily online. We use examples of posts and commenting activity to demonstrate that it is the existence of the blog that facilitates and maintains such a strong sense of community. This, along with the fact that the blog exists independently from the retailer that it values – that is, it is not a company blog – forces us to reconsider our concept of how brand communities are formed and maintained in the virtual realm. From this analysis, we can learn how brand communities are facilitated by blogs and how they take on a unique dimension online. Consumers use blogs like Effortless Anthropologie to find a community of like-minded users and be a part of a community existing outside of the retail sphere. Retailers and marketers might engage with or be aware of the sense of trust, bonding and loyalty that such an online community engenders.

Place, publisher, year, edition, pages
London: Intellect Ltd., 2014. 135-152 p.
National Category
Design Media Studies Visual Arts
Research subject
Business Administration
URN: urn:nbn:se:su:diva-101941OAI: diva2:705842
Available from: 2014-03-18 Created: 2014-03-18 Last updated: 2015-03-13

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Peters and Kurennaya, Effortless Consumption(9053 kB)1468 downloads
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