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BENEFITS OF MOBILE REPORTING SYSTEMS IN SOCIAL HOME CARE: THE CASE OF SEVEN SWEDISH MUNICIPALITIES
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
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2014 (English)In: International Journal of Technology Assessment in Health Care, ISSN 0266-4623, E-ISSN 1471-6348, Vol. 30, no 4, 409-415 p.Article in journal (Refereed) Published
Abstract [en]

Objectives: Mobile systems are widely adopted in healthcare services. Mobile reporting systems have been recently introduced for social home care by municipalities in Sweden. The study aims to assess the benefits of using these systems. Methods: We followed an expert survey approach. Data were collected by means of telephone interviews with the experts in charge of managing and implementing the systems at the municipalities. In addition, several workshops were organized for assessing the economic value of the systems at one municipality. We performed thematic analysis and cost-benefit analysis of the data. Results: The thematic analysis showed the three main benefits of using the mobile reporting systems in social home care: municipal benefits, care providers’ benefits, and care recipients’ benefits. The cost-benefit analysis indicated that the systems could bring substantial long-term economic value for municipalities. The results also revealed the difficulties encountered at the early stage of the deployment and implementation of the systems. Conclusions: The mobile systems yield benefits for all the actors, that is, municipalities, care recipients and care providers. These enhance the public-private coordination and cooperation in social home care in Sweden. The municipalities are called upon to address change management and technical challenges in the implementation.

Place, publisher, year, edition, pages
2014. Vol. 30, no 4, 409-415 p.
Keyword [en]
Technology assessment, benefits, mobile systems, social home care
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-110953DOI: 10.1017/S026646231400052XISI: 000350871100010OAI: oai:DiVA.org:su-110953DiVA: diva2:773727
Available from: 2014-12-19 Created: 2014-12-19 Last updated: 2017-12-05Bibliographically approved

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Han, ShengnanJuell-Skielse, GustafSmedberg, ÅsaAasi, Parisa
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Citation style
  • apa
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  • de-DE
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