The Morphing Organization: Rethinking Groupwork Systems in the Era of Crowdwork
2014 (English)In: Proceedings of the 18th International Conference on Supporting Group Work, New York: Association for Computing Machinery (ACM), 2014, 317-320 p.Conference paper (Refereed)
Web 2.0 has provided organizations remarkable opportunities to improve productivity, gain competitive advantage, and increase participation by engaging crowds to accomplish tasks at scale. However, establishing and integrating crowd-based systems into organizations is still an open question. The systems and the collaborative processes they enable appear diametrically in dissonance with the norms and culture of collaboration and knowledge sharing in traditional organizations. They require mechanisms for articulation of work, coordination, cooperation, and knowledge co-creation that are fundamentally different from those in current groupwork systems and processes. This workshop will bring together researchers investigating issues related to social computing and collaborative technologies, organizational science, crowdsourcing, and workplace research, work in industry, government and voluntary sectors, to discuss the future of groupwork systems in the era of crowdwork. Building on two workshops hosted at ACM CSCW 2014, we will explore questions such as: How does the shift in organizational work from a closed system with known individuals, to an open and crowd model that requires engagement with an undefined network of people, affect how we conceptualize groupwork? What are the implications for the design of groupwork systems? What can the crowdsourcing research community learn from groupwork systems, or conversely what can groupwork researchers learn from crowdsourcing? How do cultures, motivations, ownership and representation fit into these systems? The workshop will advance our understanding of this area, through presentations, discussion, and activities to articulate an agenda for future research.
Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2014. 317-320 p.
Groupwork, Crowdsourcing, Social Computing, Organizations
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-111110DOI: 10.1145/2660398.2660428ISBN: 978-1-4503-3043-5OAI: oai:DiVA.org:su-111110DiVA: diva2:774247
The 18th International Conference on Supporting Group Work, Sanibel Island, Florida, November 9-12, 2014