Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Creating Self-Managed Cross-Professional Teams with Metaphoric Business Process Support Systems
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2015 (English)In: International Conference on Business Process Modeling, Development, and Support (BPMDS), Springer Publishing Company , 2015Conference paper, Published paper (Refereed)
Abstract [en]

The typical values that can be obtained by employing a business process support (BPS) system are optimization, compliance to rules and regulations, leanness, etc. These are obtained by introducing a kind of “conveyor belt” in business processes. While these values can be important for some processes at some phases of the enterprise development, they can be counter-productive for other processes and other phases. This idea paper investigates a possibility of obtaining completely different value from a BPS system, namely it serving as a means of creating self-managed/self-directed cross-professional teams of process participants. The paper suggests using visualized folk and fairy tales and interactive game technology as a basis for building BPS systems that can bring this value. The discussion is done based on the example of representing a consultative sales process using a treasure hunting plot.

Place, publisher, year, edition, pages
Springer Publishing Company , 2015.
Keyword [en]
business process, cross-professional, cooperation, sales process, treasure hunting, interactive game, metaphor, alternative reality game
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-119905DOI: 10.1007/978-3-319-19237-6_2ISBN: 978-3-319-19236-9 (print)OAI: oai:DiVA.org:su-119905DiVA: diva2:868521
Available from: 2015-11-11 Created: 2015-08-28 Last updated: 2015-11-11

Open Access in DiVA

No full text

Other links

Publisher's full texthttp://link.springer.com/chapter/10.1007%2F978-3-319-19237-6_2
By organisation
Department of Computer and Systems Sciences
Information Systems

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 21 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf