Change search
ReferencesLink to record
Permanent link

Direct link
Crowdsourcing as a tool for political participation?: the case of Ugandawatch
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2015 (English)In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 11, no 1, 1-19 p.Article in journal (Refereed) Published
Abstract [en]

Uganda has democratic deficits where demand for democracy exceeds its supply. As a consequence it is argued that a segment of Ugandans might participate and honour the freedom to speak out, assemble and associate given new opportunities outside the traditional political channels. With the expanded mobile coverage and access to mobile devices and services in mind, and using the concept of open crowdsourcing, the platform UgandaWatch was launched prior the 2011 general elections with the intention to meet the demand and to offer increased equality of political participation and advance efforts toward increased citizen engagement in Uganda. From a community informatics point of view, the study examined how and under what conditions access to ICT tools (mobile devices, networks and a crowdsourcing platform) can be made usable and useful for people and communities for increased political participation in a given context. By combining the collection and analysis of quantitative (SMS-survey) and qualitative data (focus groups) through a mixed-method approach, this study answer the questions what are the key factors that influence users’ willingness to use mobile phones and crowdsourcing platforms as a channel for political participation?, and what concerns do users have in respect of using mobile phones and crowdsourcing platforms in the participation process? The study shows that users participated because they hoped it would bring real change to Uganda’s electoral and political landscape, that it was a convenient channel to use (quick and easy) and that confidentiality was assured. The concerns relates to costs, trust, and safety. Crowdsourcing offers an alternative channel and may substitute or supplement traditional means of political participation. It can increase participation in some groups, also among those who normally do not participate, something that increases equality of political participation in a positive direction.

Place, publisher, year, edition, pages
Sverige: Mittuniversitetet , 2015. Vol. 11, no 1, 1-19 p.
Keyword [en]
crowdsourcing, SMS, mobile phone, community informatics, political participation, UgandaWatch
National Category
Information Systems
Research subject
Computer and Systems Sciences
URN: urn:nbn:se:su:diva-122802OAI: diva2:868645
Available from: 2015-11-11 Created: 2015-11-10 Last updated: 2015-11-18Bibliographically approved

Open Access in DiVA

No full text

Other links

Fri fulltext

Search in DiVA

By author/editor
Hellström, Johan
By organisation
Department of Computer and Systems Sciences
In the same journal
International Journal of Public Information Systems
Information Systems

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 20 hits
ReferencesLink to record
Permanent link

Direct link