Towards a Model of Services Based on Cocreation, Abstraction and Rights Distribution
2015 (English)In: Correct Software in Web Applications and Web Services / [ed] Bernhard Thalheim, Klaus-Dieter Schewe, Andreas Prinz, Bruno Buchberger, Cham: Springer, 2015, 29-44 p.Chapter in book (Other academic)Text
The term service is today defined and used in a multitude of ways, which are often ambiguous and contradictory. The absence of a commonly agreed-upon definition of the term makes it difficult to distinguish, describe and classify services. In order to address these issues, this chapter proposes a model of services that helps in analysing the concept. The model encompasses three perspectives: service as a means for cocreation of value, service as a means for abstraction and service as a means for distributing rights. The model does not suggest a definition of the term service but shows how the service concept can be analysed using a number of related concepts, like service resource, service process and service offering. The model has its theoretical foundation in the Resource-Event-Agent (REA) ontology and Hohfeld’s classification of rights.
Place, publisher, year, edition, pages
Cham: Springer, 2015. 29-44 p.
, Texts and Monographs in Symbolic Computation, ISSN 0943-853X
Research subject Computer and Systems Sciences
IdentifiersURN: urn:nbn:se:su:diva-123978ISBN: 9783319171128OAI: oai:DiVA.org:su-123978DiVA: diva2:878622