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Top Versus Bottom: Game Evaluation from an Expert or Player Perspective
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2015 (English)In: Proceedings of the 10th International Conference on the Foundations of Digital Games (FDG 2015), Society for the Advancement of the Science of Digital Games , 2015Conference paper, Published paper (Refereed)
Resource type
Text
Abstract [en]

In recent years, many video game researchers have developed domain specific heuristics for video games. Heuristic evaluation is a common way to measure software usability, both during development and to assess existing systems. Video games are very different from productivity software in terms of purpose, design and execution, and thus require specially developed heuristics. Heuristics developed for video games can however only guide the game developers, and are in themselves no guarantee of a positive game experience. The questions examined in this paper concern the extent to which heuristics developed by experts can address the issues that the end users – the players – experience. Furthermore, we examine what kinds of design issues are most frequent, and whether these issues are reflected in online user comments. The results show that users focus their criticism on narrative, game graphics and sound rather than the issues that the heuristics involved in this study were designed to counter.

Place, publisher, year, edition, pages
Society for the Advancement of the Science of Digital Games , 2015.
Keywords [en]
Games, Experience, Heuristics, Evaluation, User comments
National Category
Information Systems
Research subject
Man-Machine-Interaction (MMI)
Identifiers
URN: urn:nbn:se:su:diva-124024ISBN: 978-0-9913982-4-9 (print)OAI: oai:DiVA.org:su-124024DiVA, id: diva2:881241
Conference
Foundations of Digital Games Conference, Pacific Grove, CA, USA, 22nd - 25th of June, 2015
Available from: 2015-12-10 Created: 2015-12-10 Last updated: 2018-01-10Bibliographically approved
In thesis
1. Extending Game User Experience - Exploring Player Feedback and Satisfaction: The Birth of the Playsona
Open this publication in new window or tab >>Extending Game User Experience - Exploring Player Feedback and Satisfaction: The Birth of the Playsona
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Video games are experience-based products and user satisfaction is key for their popularity. To design for as strong an experience as possible, game developers incorporate evaluation methods that help to discover their users’ expectations and needs. Despite such efforts, problems still occur with the game design that lower the user experience. To counter these problems, the evaluation methods should be investigated and improved.

To address this need, I have explored various design tools and user experience theories. Applying these in a game evaluation context, I have analyzed user-created game reviews and conducted longitudinal user interview- and game diary studies in connection to playing a newly released game, in other words different methods to take advantage of users' expectations, opinions, attitudes and experiences. One result of the analysis of the obtained data is a set of “slogans” that illustrate how and why users lose interest in a game. A second result is a method for extracting user attitudes from pre-produced user reviews and how this can be used in game development. Thirdly, I introduce an alternative model, aimed at game user experience development, the Playsona. The Playsona is a lightweight tool that introduces a variant of the Persona-method, specifically for video game design.

Place, publisher, year, edition, pages
Stockholm: Department of Computer & Systems Sciences, Stockholm University, 2017. p. 67
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 17-007
Keywords
video game design, user experience, game user experience, playsona, aspect based sentiment analysis, focused player diaries
National Category
Media and Communications
Research subject
Man-Machine-Interaction (MMI)
Identifiers
urn:nbn:se:su:diva-147770 (URN)978-91-7797-035-4 (ISBN)978-91-7797-036-1 (ISBN)
Public defence
2017-12-01, L50, NOD-huset, Borgarfjordsgatan 12, Kista, 13:00 (English)
Opponent
Supervisors
Note

At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 4: Manuscript.

Available from: 2017-11-08 Created: 2017-10-18 Last updated: 2017-11-09Bibliographically approved

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