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Innovating assessments in management education: Maintaining standards, managing dissonance
Stockholm University, Faculty of Social Sciences, Stockholm Business School, Marketing.ORCID iD: 0000-0002-6895-6098
2012 (English)In: Journal of International Education and Business, ISSN 1172-0085, Vol. 3, no 2, 49-71 p.Article in journal (Refereed) Published
Abstract [en]

Increasingly many students in MBA programmes at Australian and New Zealand universities come from overseas and thus with different expectations of higher education. Yet students from Asian, Latin American, even European backgrounds have been acculturated to teaching and learning practices that are often at odds with those at universities with an Anglo-Saxon heritage. One consequences then of setting innovative assessment requirements is that international students deem these to be too demanding. When these prove detrimental to them getting good grades, appeals for remarking and complaints of inadequate teaching result. Such concerns tend to be given much attention by administrators since fee-paying students are an essential source of funding in the context of on-going public funding cuts to universities. This article consists of a case-study in two graduate marketing courses in which such situations were encountered and managed. It argues that teaching and assessment needs to consider the backgrounds of the students, both cultural and academic, in order to anticipate and overcome potential pitfalls. The author proposes some ideas on designing assessments for intercultural contexts which promote deep learning and establish grading criteria which relate to real-world values, not just academic results. He concludes that it is possible to achieve one's aspirations for high standards in teaching within the market constraints of fee-paying international students in graduate management programmes. 

Place, publisher, year, edition, pages
Auckland, New Zealand: Centre for Research in International Education , 2012. Vol. 3, no 2, 49-71 p.
Keyword [en]
management education, assessment standards, intercultural communication
National Category
Business Administration Educational Sciences
Identifiers
URN: urn:nbn:se:su:diva-127665OAI: oai:DiVA.org:su-127665DiVA: diva2:910653
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2016-03-10Bibliographically approved

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