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Does Game Quality Reflect Heuristic Evaluation? Heuristic Evaluation of Games in Different Quality Strata
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
2014 (English)In: International Journal of Gaming and Computer-Mediated Simulations, ISSN 1942-3888, E-ISSN 1942-3896, Vol. 6, no 4, article id 4Article in journal (Refereed) Published
Abstract [en]

Usability evaluation tools in the form of heuristic lists can be very helpful in software development. In the field of video game design, researchers are continuously developing new heuristic tools aimed specifically at video game productions. However, through previous studies, the authors have found that even though these tools are frequent and common, design issues regularly appear in video games. This study examines whether video game heuristics are able to capture and evaluate softer values of video game interaction, based on the challenges, flow and immersion of gameplay. By conducting a heuristic evaluation on low scoring and high scoring games the authors manage to show which kind of design issues are most frequent in both high and low scoring games. As a further result of the study, two new heuristics are presented.

Place, publisher, year, edition, pages
2014. Vol. 6, no 4, article id 4
Keyword [en]
Evaluation Method, Game Design, Heuristics, Video Game Interaction
National Category
Information Systems
Research subject
Man-Machine-Interaction (MMI)
Identifiers
URN: urn:nbn:se:su:diva-132864DOI: 10.4018/ijgcms.2014100104OAI: oai:DiVA.org:su-132864DiVA: diva2:955422
Available from: 2016-08-25 Created: 2016-08-25 Last updated: 2018-01-10Bibliographically approved
In thesis
1. Extending Game User Experience - Exploring Player Feedback and Satisfaction: The Birth of the Playsona
Open this publication in new window or tab >>Extending Game User Experience - Exploring Player Feedback and Satisfaction: The Birth of the Playsona
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Video games are experience-based products and user satisfaction is key for their popularity. To design for as strong an experience as possible, game developers incorporate evaluation methods that help to discover their users’ expectations and needs. Despite such efforts, problems still occur with the game design that lower the user experience. To counter these problems, the evaluation methods should be investigated and improved.

To address this need, I have explored various design tools and user experience theories. Applying these in a game evaluation context, I have analyzed user-created game reviews and conducted longitudinal user interview- and game diary studies in connection to playing a newly released game, in other words different methods to take advantage of users' expectations, opinions, attitudes and experiences. One result of the analysis of the obtained data is a set of “slogans” that illustrate how and why users lose interest in a game. A second result is a method for extracting user attitudes from pre-produced user reviews and how this can be used in game development. Thirdly, I introduce an alternative model, aimed at game user experience development, the Playsona. The Playsona is a lightweight tool that introduces a variant of the Persona-method, specifically for video game design.

Place, publisher, year, edition, pages
Stockholm: Department of Computer & Systems Sciences, Stockholm University, 2017. p. 67
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 17-007
Keyword
video game design, user experience, game user experience, playsona, aspect based sentiment analysis, focused player diaries
National Category
Media and Communications
Research subject
Man-Machine-Interaction (MMI)
Identifiers
urn:nbn:se:su:diva-147770 (URN)978-91-7797-035-4 (ISBN)978-91-7797-036-1 (ISBN)
Public defence
2017-12-01, L50, NOD-huset, Borgarfjordsgatan 12, Kista, 13:00 (English)
Opponent
Supervisors
Note

At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 4: Manuscript.

Available from: 2017-11-08 Created: 2017-10-18 Last updated: 2017-11-09Bibliographically approved

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