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  • 1.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology, Stockholm Centre for Organizational Research (SCORE).
    Brunsson, Nils
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology, Stockholm Centre for Organizational Research (SCORE). Uppsala universitet, Sverige.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Organizing climate collaboration: Problematizing the virtues of member diversity and ambitious organization2022Conference paper (Other academic)
  • 2. Alexius, Susanna
    et al.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Dealing with Values2005In: Dealing with Confidence: the construction of needs and trust in managment advisory services / [ed] Furusten, S & Werr, A, Copenhagen: CBS Press , 2005Chapter in book (Other academic)
  • 3.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Dilemmas of hybrid social enterprises: the case of the natural step Sweden2013Conference paper (Other academic)
  • 4.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Enabling Sustainable Transformation: Hybrid Organizations in Early Phases of Path Generation2020In: Journal of Business Ethics, ISSN 0167-4544, E-ISSN 1573-0697, Vol. 165, no 3, p. 547-563Article in journal (Refereed)
    Abstract [en]

    The rapidly growing research on hybrid organizations in recent years suggests that these organizations may have particular abilities to facilitate institutional change. This article contributes to our understanding of change and, in particular, sustainable transformation in society by highlighting the importance of organizational forms. Looking more closely at the role of hybrid organizations in processes of path generation, we analyze the conditions under which hybrid organizations may enable path generation. A retrospective (1988–2017) exploratory case study of the Swedish hybrid organization The Natural Step confirms how hybrids can take part in- and may facilitate the early phases of path generation: assimilation and coalescence. The conclusion drawn is that hybrids have multivocal abilities that enable them to earn trust and authority to open up “neutral” spaces for orientation and connection between actors in separated sub-paths, and that this in turn may ease tensions and trigger dialogue and exchange, also between former opponents. Yet, as also seen in the case, this enabling position of the hybrid may be both fragile and temporary.

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    fulltext
  • 5.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Exploring Constitutional Hybridity2019In: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Susanna Alexius, Staffan Furusten, Cham: Palgrave Macmillan, 2019, p. 1-25Chapter in book (Refereed)
    Abstract [en]

    Hybrid organizations are topical in contemporary society, and literature in this area is growing. One neglected dimension is, however, empirically based theorizations of management and governance in hybrid organizations. Moreover, the literature tends to be based on observations of “new” forms of hybrid organizations, often referred to as social enterprises. We argue that if we want to learn about what managing hybrid organizations means, it is important to compare different types of hybrids and also to compare hybrids with as long history with those established relatively recently. Based on earlier literature, hybrid organizations are discussed as placed in contexts of institutional pluralism, at the cross-roads between institutional orders and institutional logics. Special focus is placed on exploration and comparison of what is defined here as constitutional hybrid organizations, thus hybrid organizations founded with the explicit purpose of fulfilling their mission by integrating either different institutional orders such as the market, the public sector and civil society or structural traits from the logics of different ideal-typical organizations such as the business corporation, the public agency and the association. We argue that multivocality is a concept that can explain why some hybrid organizations manage to remain hybrids over time while others face de-hybridization. A common analytical frame for the volume is developed, where six dimensions of hybridity are defined (institutional order, logics of organizational forms, ownership structures, purpose, main stakeholders and main sources of funding). The aim of this chapter is to introduce why it is timely to theorize on management and governance in hybrid organizations, to develop the theoretical frame for the book, and to introduce the explorative multidisciplinary approach behind the book and the selection of cases. The chapter ends with a brief discussion of the chapters to come.

  • 6.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Hybrid Challenges in Times of Changing Institutional Conditions: The Rise and Fall of The Natural Step as a Multivocal Bridge Builder2019In: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Susanna Alexius, Staffan Furusten, Cham: Palgrave Macmillan, 2019, p. 267-285Chapter in book (Refereed)
    Abstract [en]

    This chapter reports on a life story of a hybrid organization, The Natural Step (TNS), that was founded in order to foster sustainability in society as a necessary philosophy for saving the planet. The organization was established as a hybrid that blended the logics of science, activism and consulting. Staying in this position was, however, not without challenge. The chapter contributes to discussions on management in hybrid organizations by highlighting when and why hybrids face particular challenges and how managers may struggle to deal with them. Over time, TNS gradually became de-hybridized into a management consultancy. The chapter concludes with a section on dilemmas faced by hybrid managers in cultivating and maintaining a hybrid identity over longer periods of time.

  • 7.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Hybrid organizations as path generators2016Conference paper (Other academic)
  • 8.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, StaffanStockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Managing Hybrid Organizations: Governance, Professionalism and Regulation2019Collection (editor) (Refereed)
    Abstract [en]

    A much-needed addition to literature, this timely edited collection aims to provide clarity and understanding on how modern organizations work. The authors explore the characteristics of hybrid organizations in contemporary society, taking into account the complex societal challenges that face businesses today. Arguing that hybrid organizations are in fact not a new phenomenon, this thought-provoking collection goes beyond existing research and re-evaluates our traditional understanding of this concept. Scholars of organization, management and innovation will find this book an insightful read, as it sheds light on the fundamental aspects that shape today’s hybrid organizations. 

  • 9.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Med kritisk blick på delningsekonomin2020In: Organisation & Samhälle, ISSN 2001-9114, E-ISSN 2002-0287, no 1Article in journal (Other academic)
  • 10.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Löwenberg, Leina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Sustainable banking?: The Discursive Repertoire in Sustainability reports of banks in Sweden2013Conference paper (Other academic)
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    Sustainable banking? The discursive repertoire in sustainability reports of banks in Sweden
  • 11.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    As flies around goodies: The rise of experts and services in the emerging field of CSR and sustainability2017In: The Organization of the Expert Society / [ed] Staffan Furusten, Andreas Werr, New York: Routledge, 2017, p. 72-87Chapter in book (Refereed)
  • 12.
    Alexius, Susanna
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    Som flugor kring godsakerna: vad gör konsulter med CSR och hållbarhetsidén?2012In: Expertsamhällets organisering: okunskapens triumf? / [ed] Staffan Furusten, Andreas Werr, Lund: Studentlitteratur AB, 2012, 1, p. 107-128Chapter in book (Other academic)
  • 13.
    Besher, Alexander R.
    et al.
    Stockholm University, Faculty of Law, Department of Law.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    New International Rules for Corporate Governance and the Roles of Management and Boards of Directors2019In: Managing hybrid organizations: governance, professionalism and regulation / [ed] Susanna Alexius; Staffan Furusten, Palgrave Macmillan, 2019, p. 321-332Chapter in book (Other academic)
    Abstract [en]

    The aim of this chapter is to examine how different insurance companies have adopted and interpreted Sweden’s transposition of European Union (EU) directive Solvency II, launched in 2016, with regard to the directive’s corporate governance rules in their own organizations. Solvency II is aimed at protecting the policyholders, that is, insurance consumers as well as to stabilize the insurance market. The chapter concerns Solvency II’s section on corporate governance, that is, Articles 40–50 with special focus on Article 40. This Article sets out that each member state of the EU shall ensure that the administrative, management, or supervisory body of the insurance company (mutuals included) has the ultimate responsibility for the compliance with the laws, regulations, and administrative provisions adopted pursuant to the directive. However, Solvency II does not dictate how it should be transposed. Rather, each member state translates Article 40 in accordance to the state’s current corporate governance system. This means that there are contravening conceptions within the insurance industry on how the Article should be transposed and what consequences it will bring to the roles of management and boards and division of workload between these roles in mutual enterprises.

  • 14.
    Engwall, Lars
    et al.
    Företagsekonomiska institutionen, Uppsala universitet.
    Furusten, Staffan
    Företagsekonomiska institutionen, Uppsala universitet.
    Wallerstedt, Eva
    Företagsekonomiska institutionen, Uppsala universitet.
    Bridge Over Troubled Water1993Book (Other academic)
  • 15. Engwall, Lars
    et al.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Wallerstedt, Eva
    The Changing Relationship between Management Consulting and Academia: Evidence from Sweden2002In: Management Consulting: Emergence and Dynamics of a Knowledge Industry / [ed] Kipping, Matthias & Engwall, Lars, Oxford: Oxford University Press, 2002Chapter in book (Other academic)
  • 16.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Book Review of Kubr, M (ed.), 1996, Management Consulting: A Guide to the Profession2000In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 16, p. 106-107Article in journal (Refereed)
  • 17.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Book Review of Scott, R & Christensen, S (eds), 1995, The Institutional Construction of Organizations1997In: Management Learning, ISSN 1350-5076, E-ISSN 1461-7307, Vol. 28, no 2, p. 238-240Article in journal (Refereed)
  • 18.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Commercialized professionalism on the field of management consulting2013In: Journal of Organizational Change Management, ISSN 0953-4814, E-ISSN 1758-7816, Vol. 26, no 2, p. 265-285Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to explore and construct a model for the mechanisms for authorization of actors in contemporary society performing in the role of the expert.

    Design/methodology/approach – The study used qualitative analyses of about 70 interviews with management consultants in small/middle-sized nationally based (in Sweden) consultancies, and with buyers in public organizations of their services. The data are, however, expected to represent more general tendencies of the mechanisms for authorization of experts such as management consultants. The interviews were seen as narratives from the field and interpreted qualitatively in order to search for patterns and categories.

    Findings – Systems for professionalism in practice among experts such as management consultants do not follow the routes suggested by traditional theories of professions. It is another system for professionalism where success in commercialisation means authorization in the role of the expert on the market. The mechanism for authorization is trust and the way to construct this is that the single expert and the organizations he or she represents emphasize versatility, availability, relevance and differentiation in their practice as experts.

    Research limitations/implications – There is a growth in numbers, competence areas and importance of these forms of expert work in contemporary society. Understanding this is necessary and this study offers a model that explains this.

    Practical implications – Markets for vague forms of experts, such as management consultants, are emerging. These are challenges faced by many individuals and organizations today.

    Social implications – More individuals work under consulting conditions, more organizations tend to hire more external experts of various kinds on temporary bases instead of employing them, and the number of expert organizations is emerging and their size is increasing.

    Originality/value – Little attention has been devoted to explanations of how authorization in practice is constructed and achieved among the new experts. This study offers a model for how this can be understood.

    Download full text (pdf)
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  • 19.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Consulting in Legoland: the jazz of small-scale management consultation in the improvisation on standards2001Report (Other academic)
    Abstract [en]

    Large global management consultancies of US or Semi-US origin are often seen as important carriers of uniformity in management knowledge across the globe. This is an important characteristic of the recent development of the industry on a macro level, but one may question whether it is representative to let these firms be “spokespersons” for the field as a whole. This paper argues that the standards these actors travel in may constitute a standardised Legoland for consulting in the world, but that this Legoland is far from the reality of small and medium-sized locally based consulting firms. It is argued that they live in a world of standards for management and consultation, where the most important strategy for survival is to improvise.

  • 20.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Den institutionella omvärlden2007Book (Other academic)
    Abstract [sv]

    Ledare styr inte själva fullt ut över inriktningen på och tidpunkten för sina beslut, vare sig de är medvetna om det eller inte. Deras handlingsramar begränsas av institutionella betingelser i deras omvärld - vad som är tekniskt, ekonomiskt, socialt och kulturellt möjligt i olika sammanhang. Det betyder att organisationer och dras ledare inte kan isoleras från vad som på går runt omkring dem. Med en bättre förståelse för deras omvärld - och hur detta påverkar hur de tänker, vad de gör och varför de gör det - får beslutsfattare också bättre möjligheter att fatta mer övervägda beslut. Avsikten med den här boken är att förklara vad den institutionella omvärlden består av och på vilka sätt enskilda organisationer påverkas.

  • 21.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Den populära managementkulturen: om produktion och spridning av populär "kunskap" om företagsledning1996Book (Other academic)
  • 22.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Doing Multidisciplinary Research2015Conference paper (Other academic)
  • 23.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Dåliga kunder gör bra affärer!: Ett dilemma i offentlig upphandling2015Book (Refereed)
    Abstract [sv]

    LOU bygger på idén att inköp kan och bör göras på samma sätt på alla marknader. Men det finns många slags marknader och ofta är det inte ändamålsenligt att handla enligt LOU. Genom att vara ”dåliga kunder” och inte helt följa reglerna i LOU, kan offentliga organisationer göra bättre inköp. Är sådana regelbrott demokratiskt försvarbara? Författaren diskuterar offentliga organisationers inköpsverksamhet med utgångspunkt i en studie av hur upphandlingar av tjänster från managementkonsulter går till. Sådana tjänster är komplexa och ställer offentliga upphandlare inför svåra avvägningar.Författaren diskuterar offentliga organisationers inköpsverksamhet med utgångspunkt i en studie av hur upphandlingar av tjänster från managementkonsulter går till. Sådana tjänster är komplexa och ställer offentliga upphandlare inför svåra avvägningar.

  • 24.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Employability and Expertise2004In: Learning to be Employable: New Agendas on Work, Responsibility, and Learning in a Globalizing World / [ed] Garsten, C & Jacobsson, K, Basingstoke: Palgrave Macmillan, 2004Chapter in book (Other academic)
  • 25.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Exploring ideas or exploiting theories: about how to make contributions in management and organization studies2015Conference paper (Other academic)
  • 26.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Exploring ideas or exploiting theories: on how to make contributions in qualitative management studies2016Conference paper (Other academic)
  • 27.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Från idé till institution2002In: Kvalitet utan gränser: en kritisk belysning av kvalitetsstyrning / [ed] Bejerot, E & Hasselbladh, H, Lund: Academia adacta, 2002Chapter in book (Other academic)
  • 28.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    God managementkonsultation: reglerad expertis eller improviserad konst?2003Book (Other academic)
  • 29.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Illegala demokratiagenter?2014In: Demokrati och förvaltning: en festskrift till Rune Premfors / [ed] Bengt Jacobsson & Göran Sundström, Stockholm: Stockholm School of Economics Institute for Research , 2014, p. 215-230Chapter in book (Other academic)
  • 30.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    In the Wake of Deregulation1999Report (Other academic)
  • 31.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Institutional Theory and Crganizational Change2023 (ed. 2)Book (Refereed)
    Abstract [en]

    Fully revised and refined, this new edition of Institutional Theory and Organizational Change considers the developments in the fireld of isntitutional organization theory over the past decade. With each chapter beifn significantly updated, the book explains what the instituional organization approach means by bringing special attention to how the insitutional encironment is made up and how organizations are governed by it.

    Throughout the book. Staffan Furusten also brings attention to core concepts and arguments within institutional theory and resents them in a easily tangible model for understanding insitutional pressure on organizations. New analysis featured in the book includes organizing beyond managment and markets, organizational change through re-contextualization and institutional pressure through institutional elements. The examples presented in the book can be used as a navigation tool for additional learning about what the insitutional environment consists of and what organizationa can do to handle insitutional demands.

    The second edition of thei book is a lucid introduction to contemporary institutional organizational analysis and will be a key resource for undergradueate and postgraduate studies in critical management studies, organizational studies, as well as managers and policy makers.

  • 32.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Institutional Theory and Organizational Change2013Book (Other academic)
  • 33.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Kan vi egentligen kalla konsulter för experter?2012In: Expertsamhällets organisering: okunskapens triumf? / [ed] Staffan Furusten, Andreas Werr, Lund: Studentlitteratur AB, 2012, p. 165-182Chapter in book (Other academic)
  • 34.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Knowledge Construction in Small Consultancies:  2000In: The Content of Consultancy Work: Knowledge Generation, Codification and Dissemination / [ed] Kipping, M & Armbrüster, T, Uppsala: Department of Business Studies , 2000, p. 38-56Chapter in book (Other academic)
  • 35.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sweden.
    Konsulter2012In: Den hållbara svenska modellen: innovationskraft, förnyelse och effektivitet / [ed] Lars Magnusson, Jan Ottosson, Stockholm: SNS förlag, 2012, 1, p. 208-225Chapter in book (Other academic)
  • 36.
    Furusten, Staffan
    Företagsekonomiska institutionen, Uppsala Universitet.
    Kunskap eller ideologi: en studie av populär företagslitteratur1993In: Forskning om utbildning: tidskrift för analys och debatt, ISSN 0345-3588Article in journal (Refereed)
  • 37.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Kunskap och standard1998In: Standardisering / [ed] Brunsson, N & Jacobsson, B, Stockholm: Nerenius & Santérus , 1998Chapter in book (Other academic)
  • 38.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Ledarskap och expertskap2013In: Det extrema ledarskapet / [ed] Björn Rombach, Östen Ohlsson, Lund: Studentlitteratur, 2013, p. 97-121Chapter in book (Other academic)
  • 39.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ledarskapets följa John: imitationens begränsningar2000In: Ledmotiv : Idèskrift om ledarskap, ISSN 1403-7742, no 1Article in journal (Refereed)
  • 40.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Let's Go Beyond the Myths of Management1996In: Theory-building in the Business Sciences: Papers from the 2nd EDAMBA Summer School / [ed] Elfring, T, Siggard-Jensen, H & Money, A, Köpenhamn: Handelshøjskolens Forlag , 1996Chapter in book (Other academic)
  • 41.
    Furusten, Staffan
    Uppsala universitet, Företagsekonomiska institutionen.
    Management Books: Guardians of the Myths of Leadership1992Licentiate thesis, monograph (Other academic)
  • 42.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Management consultants as improvising agents of stability2009In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 25, no 3, p. 264-274Article in journal (Refereed)
    Abstract [en]

    Relatively few studies have paid theoretical as well as empirical attention to what use organizations have of management consultants and their services. By studying how buyers and sellers of management consulting services describe what management consulting is and represents, this study questions common understandings in the literature, i.e., that management consultants act as agents of change or as standardizers of organizational practice around the world. It is argued that consultants can be understood as playing the role of improvisers because there is considerable uncertainty among both buyers and sellers as to what use organizations really have of them. Playing a recognizable, yet indefinite role based on an institutionalized foundation, in both discourse and practice, of what actors such as consultants are supposed to do in certain situations, helps client organizations to reduce the uncertainty experienced. The conclusion is that management consultants can therefore be understood as agents of stability rather than agents of change.

  • 43.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Managementisering av förvaltningen1998In: Stater som organisationer / [ed] Ahrne, Göran, Stockholm: Nerenius & Santérus förlag , 1998Chapter in book (Other academic)
  • 44.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Multi-disciplinary Research: the only way forward or a dead end?2016Conference paper (Other academic)
  • 45.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Popular Management Books: how they are made and what they mean for organisations1999Book (Other academic)
  • 46.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Public Purchasing of Complex Services. Balancing Democratic and Market Values2010In: Organizing Democracy: the construction of agency in practice / [ed] Sundström, G, Soneryd, L & Furusten, S, Cheltenham: Edward Elgar Publishing, 2010Chapter in book (Other academic)
  • 47.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Reglering utan regler: normer för managementkonsultation2005In: En illusion av frihet: företag och organisationer i det nya regelsamhället / [ed] Nilsson, K, Henning, R & Fernler K, Lund: Studentlitteratur, 2005Chapter in book (Other academic)
  • 48.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Scandinavian Management, Where are You?1996In: Perspectives on Scandinavian Management / [ed] Jönsson, S, Göteborg: GRI , 1996Chapter in book (Other academic)
  • 49.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Temporary Ties: The Construction of Expertise and Authority in Temporary Consulting Services2001In: Time & Management / [ed] Caseby, D, Palermo: ISIDA , 2001Chapter in book (Other academic)
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