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  • 1.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-driven Alignment: Linking Business Strategy with Information Systems2014Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Information technology (IT) is more pervasive than ever before, constituting a significant factor for performance and survival in the business arena. It is essential that IT within organizations understands what the Business needs in order to provide the necessary support and bring value, which is also true when IT is also the main value creator. Therefore, alignment between the Business and IT within organizations is an issue of great concern and it is still open for solvency both for business and IT executives and practitioners.

    This work is scoped to the alignment linkage between business strategy and information systems (IS), where business strategy typically constitutes the primary exponent of the Business and IS typically encapsulates the elements of IT sustaining an organization. Current approaches are either focused on detailed aspects of IS and treat business strategy abstractly or use distinct business strategy formulations (e.g. Value Chain) but deal with IS only partially. This is problematic because the abstract use of business strategy hinders traceability of strategic intentions and initiatives towards features/aspects of IS, which are aimed to actualize and support such intentions. Because approaches using distinct business strategy formulations are not relevant to all organizations and are limited only to the IS aspects addressed.

    Introducing a model-driven approach for the alignment linkage is aimed at addressing the outlined shortcomings. Following a design science research paradigm, the main artifact developed is the Unified Business Strategy Meta-Model (UBSMM), which is based on conceptualizing established business strategy formulations (e.g. Value Chain) and integrating them. UBSMM supports mappings to IS models used in organizations, such as IS requirements, enterprise models and enterprise architecture, and provides unambiguous utilization of business strategy for the alignment linkage.

    Contributions of this thesis are grounded both on the process of building UBSMM and mapping to IS models, as well as the artifact itself. Conceptualizing and integrating business strategy formulations provides a less ambiguous and unified view of strategic concepts. This limits variations in interpretation and reinforces mappings to IS models, which are defined based on inter-schema properties across models. Therefore, UBSMM can link business strategy to IS models enhancing their communication in a traceable manner, ergo, support alignment.

  • 2.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kabilan, Vandana
    A Method for VVA Tailoring: The REVVA Generic Process Tailoring Case Study2007Conference paper (Refereed)
  • 3.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michael
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Unified Business Strategy Language: A Meta-model of Strategy Maps2010In: The Practice of Enterprise Modeling: Third IFIP WG 8.1 Working Conference, PoEM 2010, Delft, The Netherlands, November 9-10, 2010. Proceedings / [ed] Patrick van Bommel et al., Springer Berlin/Heidelberg, 2010, p. 205-216Conference paper (Refereed)
    Abstract [en]

    Alignment between business strategies and the resources engaged ensuring their realization, has been a continuous concern of enterprises of all kinds in last few decades. Commonly, enterprises fail to establish the traceability from business strategies towards operational tasks carried by employees. From the requirements engineering perspective this problem leads also to a misalignment between business and IT assets. In this study, we argue that for communicating high-level intentions and strategies down to the operational perspective, i.e. tasks and resources, the core necessity is to have a rich and well-defined language for modeling business strategies. Such a language could be further utilized for facilitating formalizations and a constructive analysis of high-level business aspects of enterprises, as well for comparing and unifying existing intentional modeling languages from the business and requirements engineering domains. As a reference proposal for formalizing business strategies, we consider the well-established strategy maps [1] from the Management Information Systems community which provide textual concepts of strategy-related notions establishing causal relationships between them. We have set an effort to formalize strategy maps in the form of a meta-model, usage scenarios and constraints, providing a systematic basis for obtaining a unified language/ontology for business strategy modeling.

  • 4.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Business Strategy: A Meta-model of Strategy Maps and Balanced Scorecards2011In: 2011 Fifth International Conference on Research Challenges in Information Science (RCIS), Institute of Electrical and Electronics Engineers (IEEE) , 2011, p. 1-6Conference paper (Refereed)
    Abstract [en]

    Business strategy is aimed to support the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy's execution. However, there is a lack of means to establish and assess the alignment of business strategy and goal oriented requirements engineering. The objective of our ongoing research is to model business strategy in order to establish well-defined and traceable links with system requirements. In this paper, we propose a business strategy meta-model for Strategy maps and Balanced Scorecards. The validity of the meta-model is tested through a case scenario using OWL and Telos.

  • 5.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Competition-Driven Business Strategy for Business IT Alignment2011In: Advanced Information Systems Engineering Workshops: CAiSE 2011 International Workshops, London, UK, June 20-24, 2011. Proceedings / [ed] Camille Salinesi, Oscar Pastor, Springer Berlin/Heidelberg, 2011, p. 16-28Conference paper (Refereed)
    Abstract [en]

    Business strategy aims at supporting the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy’s execution. Aligning business strategy to system requirements requires explicit models from both business strategy and requirements engineering. However, existing business strategy definition approaches are informal and their syntax is based on natural language, therefore, they cannot be used in model-driven alignment. An objective of our research is to define a well-structured business strategy modeling language. In this paper, we propose a business strategy meta-model based on Porter’s work on competition driven strategy and its extension by Stabell and Fjeldstad. Our UML meta-model is formalized in Telos and OWL. An initial validation is performed by instantiating the meta-model using a case scenario.

  • 6.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capturing Consumer Preference in System Requirements Through Business Strategy2013In: International Journal of Information System Modeling and Design, ISSN 1947-8186, E-ISSN 1947-8194, Vol. 4, no 4, p. 1-26Article in journal (Refereed)
    Abstract [en]

    A core concern within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). Substantial work has been done on linking strategy to requirements for IS development, but it has usually been focused on the core value exchanges offered by the business, and thus overlooking other aspects that influence the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business's customer value proposition, and this study aims to establish a conceptual link between both strategy and consumer preferences to system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of aligned systems, and therefore systems that better support a consumer orientation. The contribution of this paper is an approach to establish such alignment, with this being accomplished through the proposal of a consumer preference meta-model mapped to a business strategy meta-model further linked to a system requirements technique. The validity of this proposal is demonstrated through a case study carried out within an institution of higher education in Sweden.

  • 7.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Design Science Perspective on Business Strategy Modeling2014In: Enterprise, Business-Process and Information Systems Modeling: 15th International Conference, BPMDS 2014, 19th International Conference, EMMSAD 2014, Held at CAiSE 2014, Thessaloniki, Greece, June 16-17, 2014. Proceedings / [ed] Ilia Bider, Khaled Gaaloul, John Krogstie, Selmin Nurcan, Henderik A. Proper, Rainer Schmidt, Pnina Soffer, Springer Berlin/Heidelberg, 2014, p. 424-438Conference paper (Refereed)
    Abstract [en]

    An important topic in the modeling for IS development concerns quality of obtained models, especially when these models are to be used in global scopes, or as references. So far, a number of model quality frameworks have been established to assess relevant criteria such as completeness, clarity, modularity, or generality. In this study we take a look at how a research process contributes to the characteristics of a model produced during that process. For example: what should be observed; what research methods should be selected and how should they be applied; what kind of results should be expected; how they should be evaluated, etc. We report a result on this concern by presenting how we applied Design Science Research to model business strategy.

  • 8.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Linking Strategic Innovation to Requirements: a look into Blue Ocean Strategy2012In: Emerging Topics in the Practice of Enterprise Modeling: Short Paper Proceedings of the 5th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling / [ed] K. Sandkuhl, U. Seigerroth, J. Stirna, 2012Conference paper (Refereed)
    Abstract [en]

    Business Strategy encapsulates an organisation's intentions towards the achievement of its vision. As such, business strategy frames the overarching business roadmap towards the accomplishment of strate- gic goals driven by competition, by own capabilities, or by innovation. Consequently, such a roadmap needs to be considered when building systems aimed at supporting the functionality of an enterprise. Intro- ducing business strategy to system's design using models facilitates the propagation of strategic notions to development techniques and methods. This study focuses on bringing a business strategy formulation driven by innovation into system requirements; specically, relating Blue Ocean Strategy to the notions of i*, an established goal modeling technique within requirements engineering.

  • 9.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-Centric Strategy2IS Linkage: an Empirical Study2014Conference paper (Refereed)
  • 10.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Strategy Maps and Balanced Scorecards using iStar2011In: Proceedings of the 5th International i* Workshop 2011 / [ed] Castro Jaelson et al., 2011, p. 90-95Conference paper (Refereed)
    Abstract [en]

    Aligning business strategy to enterprise models requires explicit models from both areas, mapped to each other. Mapping existing business strategy definition approaches to requirement engineering practices improves strategy dissemination towards development. In this paper we present an illustration of such a mapping using the Strategy Maps and Balanced Scorecards as a business strategy approach and iStar (i*) as a requirements engineering practice exemplified using a case scenario.

  • 11.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-Centric Strategy-IT Alignment: An Empirical Study in Progress2013In: Advanced Information Systems Engineering Workshops: CAiSE 2013 International Workshops. Proceedings / [ed] Xavier Franch, Pnina Soffer, Springer Berlin/Heidelberg, 2013, p. 146-155Conference paper (Refereed)
    Abstract [en]

    IT pervades all sectors of today's organizations. To support efficient business solutions, business-IT alignment has been long-time discussed as a solution. Given the complexity of achieving alignment, in our research we have hypothesized the importance of one partial possible solution, namely, the fit between strategy and information system requirements. To systematically investigate the influence of widely-used business strategy formulations, such as Porter’s Value Chain, Kaplan & Norton’s Strategy Maps, and others, we propose a model-centric approach to strategy-IT alignment where the strategy formulations are represented in the form of models, and mapped to requirements models. The objective of this paper is to present a pilot empirical investigation assessing if strategy-IT alignment is an issue of concern, and seeking to obtain insights from practitioners about relevance of our modelbased view for strategy-IT alignment. The empirical information is collected through a well-prepared questionnaire-based survey.

  • 12.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-driven Strategic Awareness: From a Unified Business Strategy Meta-model (UBSMM) to Enterprise Architecture2012In: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium. Proceedings / [ed] Ilia Bider, Terry Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Stanisław Wrycza, Springer Berlin/Heidelberg, 2012, p. 255-269Conference paper (Refereed)
    Abstract [en]

    Business strategy should be well understood in order to support an enterprise to achieve its vision and to define an architecture supporting that vision. While business views are identified in many Enterprise Architecture (EA) proposals, business strategy formulations from the area of Strategic Management are overlooked. Thus, IT solutions cannot be traced back to business strategy in a clear and unambiguous way. Our intended proposal, a Unified Business Strategy Meta-Model (UBSMM), aims at establishing such a link. UBSMM is a formalization of the integration of known business strategy formulations with precise semantics enabling its model-level usage to provide strategic awareness to Enterprise Architecture. In this paper we present the development process of UBSMM, and further, we propose conceptual relationships towards Enterprise Architecture (EA).

  • 13.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zikra, Iyad
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bergholtz, Maria
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Comparative Analysis of Enterprise Modeling Approaches for Modeling Business Strategy2013In: PoEM Short Papers 2013: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, p. 193-204Conference paper (Refereed)
    Abstract [en]

    A gap in the alignment of business and IT lies between strategy and IS, despite the advancements of enterprise modeling. The objective of our study is to compare various enterprise modeling approaches with respect to their ability to capture and represent strategy notions. This includes identifying strategy notions from established business strategy formulations within Strategic Management, which are expressed in the Unified Business Strategy Meta Model. The interdisciplinary nature of the study constitutes a research challenge due to the significant difference on the levels of abstraction between Strategic Management and IS. To the best of our knowledge, no similar effort has been undertaken, therefore, the outcome of this study will provide the enterprise modeling community with a basis to address strategy and IS alignment linking strategic objectives and intentions to information systems.

  • 14.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards Consumer Preference-Aware Requirements2012In: Advanced Information Systems Engineering Workshops: CAiSE 2012 International Workshops, Proceedings / [ed] Marko Bajec, Johann Eder, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 531-542Conference paper (Refereed)
    Abstract [en]

    From the business perspective, one of the core concerns within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). However, while substantial work has been done on linking strategy to requirements for IS development, it has usually been focused on the core value exchanges offered by the business, overlooking other aspects influencing the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business’s customer value proposition, and this study aims to establish a conceptual link between them and system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of systems aligned to consumer preferences, and therefore systems that better support a consumer orientation, where the reasoning behind a particular solution stems from them. The contribution of this paper is the proposal of a consumer preference meta-model along with an illustration of its relationship to a requirements’ technique (i*) through the Strategy Maps business strategy formulation.

  • 15.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Consumer Value-aware Enterprise Architecture2012In: Software Business: Third International Conference, ICSOB 2012. Proceedings / [ed] Michael A. Cusumano, Bala Iyer, N. Venkatraman, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 55-69Conference paper (Refereed)
    Abstract [en]

    To improve the alignment between business and IT, this paper explores how to make Enterprise Architecture (EA) aware of consumer values. Current proposals in enterprise modeling recognize the need for modeling user needs, or values. However they do not classify them nor do they provide means to obtain them. In our study, these are first introduced as basic values captured via Schwartz’s Value Survey, a cross-culturally applicable tool from the world of psychology, which are mapped onto Holbrook’s Typology of Consumer Values. Additionally, because formal models require inputs that are more concrete than abstract, and through this proposal, the indistinct values of consumers can be transformed and formalized to be incorporated into enterprise architecture, represented here by ISO/IEC 42010. The novelty of this work is found in the method for operationalizing consumer values for their alignment and utilization within information systems.

  • 16.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using i* to Capture Consumer Preferences as Requirements for Software Product Lines2013In: iStar 20136th International i* Workshop: Proceedings of the 6th International i* Workshop 2013 / [ed] Jaelson Castro, Jennifer Horkoff, Neil Maiden, Eric Yu, 2013, p. 97-102Conference paper (Refereed)
    Abstract [en]

    The need for software to fit to diversity of numerous consumers has become a norm. Furthermore, technology innovations stimulate the growth of such software, thus making it even more available and appealing to consumers. Although how economic values relate and influence IT systems is an area that has been addressed, it is not clear whether and how consumer values do so. To address this challenge, this study aims to using i* establish a link between preferences of consumers and system requirements for Software Product Line (SPL) as a seamless way for systematically realizing variations. The presented results are grounded in an empirical study related to the development of a system for Online Education.

1 - 16 of 16
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