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  • 1.
    Ayele, Workneh Y.
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Unveiling Topics from Scientific Literature on the Subject of Self-driving Cars using Latent Dirichlet Allocation2018In: 2018 IEEE 9th Annual Information Technology, Electronics and Mobile Communication Conference (IEMCON): Proceedings, Institute of Electrical and Electronics Engineers (IEEE), 2018, p. 1113-1119Conference paper (Refereed)
    Abstract [en]

    Self-driving cars are becoming popular topics in academia. Consumers of self-driving cars and vehicles have different concerns, for example, safety and security, to name a few. Also, the public sector has interests in self-driving cars such as amending policies to enable the management of self-driving vehicles in cities, urban planning, traffic management and, etc. In this paper, more than 2700 corpus are extracted from literature from several subject areas to identify latent (hidden) topics of self-driving cars. Latent Dirichlet Allocation (LDA) is used for topic identification. The result of this study shows that topics identified are valid research areas such as urban planning, driver car (computer) interaction, self-driving control and system design, ethics in self-driving cars, safety and risk assessment, training dataset quality and machine learning in self-driving cars are among the topics identified. Furthermore, the network visualization of association graph of terms shows that the most frequently discussed concepts reveal that control of self-driving cars is based on algorithms, data, design, method, and model. The methods used in this study and the results can be used as decision tools, if carefully applied, in diverse disciplines that are disrupted by the introduction of self-driving cars. For future study, we plan to extend this study with a larger dataset and other data mining techniques.

  • 2.
    Ayele, Workneh Y.
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    User Implications for Cloud Based Public Information Systems: A Survey of Swedish Municipalities2015In: Proceedings of the 2015 2nd International Conference on Electronic Governance and Open Society: Challenges in Eurasia, Association for Computing Machinery (ACM), 2015, p. 217-227Conference paper (Refereed)
    Abstract [en]

    The emergence of cloud computing has implications for digital service provision in the private and public sector. These implications can introduce opportunities and challenges for user organizations. Evaluation of implications by prioritization and reduction of variables aids in procurement and adoption of cloud based public information systems. However, so far little research is available to evaluate implications of cloud computing in the public sector.

    The evaluation of implications is carried out through a survey of Swedish municipalities. Quantitatively summarizing the collected data a list of prioritized implications were obtained. In addition to this through a statistical analysis technique called exploratory factor analysis the number of implications are reduced by grouping them into factors.

    The result shows that the most significant implications for cloud based public information systems are remote access from anywhere at any time, access to and flexibility to choose between state of the art technologies as well as large dependency on vendor and less customization possibilities. A prioritized list of implications is presented from the perspective of users of cloud based public information systems. Through factor analysis we are able to reduce the number of opportunities to six and challenges to four. For future research we suggest to evaluate implications of cloud based public information systems from suppliers' perspective.

  • 3.
    Ayele, Workneh Y.
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Method for Designing Digital Innovation Contest Measurement Models2016Conference paper (Refereed)
    Abstract [en]

    As contests become more popular means for organizing digital innovation, the need for measuring contest performance increases. The Digital Innovation Contest Measurement-model (DICM-model), which is the basis for this study was designed based on a single case study, and its evaluation indicated that there is a need for a customizable methodological approach that can accommodate differences in organizational requirements for designing and refining DICM-models. Therefore, in this paper, we present a summary of the evaluation of the DICM-model and propose a nine-step method to design and refine DICM-models using a quality oriented approach. The proposed method is based on the Goal-Question-Metric and the Balanced Scorecard to elicit measures and to enable agility in measuring the fulfilment of measurement goals of innovation contests. Also, the method facilitates knowledge management to refine, record and communicate best practices. An exante evaluation of the method indicates that the method provides practical support in designing and improving a DICM model. For future study, it is suggested to widen the scope of the method to aid in the design of measurement models for digital innovations using open data, in general.

  • 4.
    Ayele, Workneh Y.
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Unveiling DRD: A Method for Designing Digital Innovation Contest Measurement Models2018In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 11, no 1, p. 25-53Article in journal (Refereed)
    Abstract [en]

    The growing open data market opens possibilities for the development of viable digital artifacts that facilitate the creation of social and business values. Contests are becoming popular means to facilitate the development of digital artifacts utilizing open data. The increasing popularity of contests gives rise to a need for measuring contest performance. However, the available measurement model for digital innovation contests, the DICM-model, was designed based on a single case study and there is a need for a methodological approach that can accommodate for contests’ variations in scope. Therefore, we use design science to construct a nine-step method, the DRD method, to design and refine DICM-models. The DRD-method is designed using goal- and quality oriented approaches. It extends innovation measurement to the application domain of digital innovation contests and provides an improvement of innovation measurement as it offers a new solution for a known problem. The DRD-method provides comprehensive support to practice for designing and refining DICM-models and supports reflection and organizational learning across several contests. For future study, we suggest an ex-post evaluation of the method inconjunction with real contests and systematic efforts to generalize the method within as well as beyond the context of the contest. Finally, we propose to further investigate the potential of topdown and goal oriented approaches to measure open and iterative forms of innovation.

  • 5.
    Ayele, Workneh Yilma
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Social Media Analytics and Internet of Things: Survey2017In: Proceedings of the 1st International Conference on Internet of Things and Machine Learning, Association for Computing Machinery (ACM), 2017, article id 53Conference paper (Refereed)
    Abstract [en]

    Due to the emergence of social media, there is a paradigm shift in the area of information production, processing and consumption. Hence, investigation in the utilization of open social media data is a relevant research topic. The openness of data, social media data, enables innovation and societal value creation. Social media analytics is an evolving research domain with interdisciplinary methods that are common in data mining such as text mining, social network analysis, trend analysis, and sentiment analysis. Also, social media analytics deals with development and evaluation of frameworks and informatics tools to process noisy and unstructured social media data. On the other hand, Internet of Things (IoT) enables the utilization of digital artifacts with well-established solutions and allows things to be connected regardless of location and time. However, a literature review about social media analytics and IoT integration is missing. In this paper, we conducted a systematic literature review of social media analytics and IoT integration. The literature review indicates that there are fewer research works done in the area of social media analytics and IoT compared to Data Mining and IoT. This paper facilitates discussion and elicits research potentials in social media analytics and IoT integration.

  • 6.
    Ayele, Workneh Yilma
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Evaluating Open Data Innovation: a Measurement Model for Digital Innovation Contests2015In: PACIS 2015 proceedings, AIS electronic library , 2015, Vol. paper 204Conference paper (Refereed)
    Abstract [en]

    Digital innovation contests emerge as important intermediaries in open data markets. However the understanding of how contests affect innovation value chains is low and there is a lack of innovation measurement frameworks to support the management of digital innovation contests. Therefore, in this paper we apply design science to design a measurement model for digital innovation contests from the organizer’s perspective that adds to the available knowledge of innovation measurement. We use a recent case of digital innovation contests to motivate the model and discuss its implications on the innovation value chain. The measurement model contributes with new knowledge in the area of open data innovation and provides support for practice in managing innovation through digital innovation contests. For future research we intend to enhance the model to also measure the effects on innovation ecosystems, to operationalize the measures and to evaluate the model in several digital innovation contests as well as to include the perspective of the participants.

  • 7. Enquist, Håkan
    et al.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Value Propositions in Service Oriented Business Models for ERP: Case Studies2010In: Business Information Systems; 13th International Conference, BIS 2010, Berlin, Germany, May 3-5, 2010, Proceedings: Lecture Notes in Business Information Processing Volume 47, 2010 / [ed] Witold Abramowicz and Robert Tolksdorf, Springer , 2010, Vol. 47Conference paper (Other academic)
    Abstract [en]

    Service systems challenge traditional on-premise installations and create opportunities for new business models in the ERP market. In this paper, six case studies are analyzed to identify attributes and patterns of service oriented business models for Enterprise Resource Planning. The business models are analyzed with a focus on value proposition. Two patterns of service oriented business models for ERP are identified: holistic and niche. In addition to analyze business model patterns, we identified and applied categorizations of elementary offering types, ERPII layers and generic value proposition types. Hereby, the applied business model framework is enriched to broaden understanding of service oriented business models for ERP.

  • 8.
    Han, Shengnan
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Smedberg, Åsa
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Aasi, Parisa
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Nilsson, Anders G.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    BENEFITS OF MOBILE REPORTING SYSTEMS IN SOCIAL HOME CARE: THE CASE OF SEVEN SWEDISH MUNICIPALITIES2014In: International Journal of Technology Assessment in Health Care, ISSN 0266-4623, E-ISSN 1471-6348, Vol. 30, no 4, p. 409-415Article in journal (Refereed)
    Abstract [en]

    Objectives: Mobile systems are widely adopted in healthcare services. Mobile reporting systems have been recently introduced for social home care by municipalities in Sweden. The study aims to assess the benefits of using these systems. Methods: We followed an expert survey approach. Data were collected by means of telephone interviews with the experts in charge of managing and implementing the systems at the municipalities. In addition, several workshops were organized for assessing the economic value of the systems at one municipality. We performed thematic analysis and cost-benefit analysis of the data. Results: The thematic analysis showed the three main benefits of using the mobile reporting systems in social home care: municipal benefits, care providers’ benefits, and care recipients’ benefits. The cost-benefit analysis indicated that the systems could bring substantial long-term economic value for municipalities. The results also revealed the difficulties encountered at the early stage of the deployment and implementation of the systems. Conclusions: The mobile systems yield benefits for all the actors, that is, municipalities, care recipients and care providers. These enhance the public-private coordination and cooperation in social home care in Sweden. The municipalities are called upon to address change management and technical challenges in the implementation.

  • 9.
    Hao, Yuqigue
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Uppström, Elin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cloud ERP development process model from the perspective of user organizations2012In: Advances in Enterprise Information Systems II: Proceedings of the 5th International Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2011, Taylor & Francis Group, 2012, no 1, p. 407-428Conference paper (Refereed)
  • 10. Hjalmarsson, Anders
    et al.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Open Digital Innovation: A Contest Driven Approach2017Book (Other academic)
    Abstract [en]

    This book explores how novel digital services, including e-services, digital platforms and mobile apps, are increasingly being innovated through open processes. It investigates how and why organizations invite external developers to participate in their innovation, often catalyzed by contests and the provision of open data, with the aim of designing digital services that go beyond the capability of the organizations themselves.

  • 11. Hjalmarsson, Anders
    et al.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rudmark, Daniel
    Beyond innovation contests: A framework of barriers to open innovation of digital services2014In: Proceedings of the European Conference on Information Systems (ECIS) 2014, 2014Conference paper (Refereed)
    Abstract [en]

    Recently, the interest in the innovation of digital services based on open public information (i.e. open data) has increased dramatically. Innovation contests, such as idea competitions and digital innovation contests, have become popular instruments to accelerate the development of new service ideas and prototypes. However, only a few of the service prototypes developed at innovation contests become viable digital services. In order to strengthen the role of innovation contests as innovation instruments, we propose a framework of innovation barriers to open innovation of digital services. The framework has been designed using a systematic research approach including a literature review of existing barriers, an online survey with participants before an innovation contest, and systematic follow-up interviews with teams participating in the contest. The framework consists of 18 innovation barriers and is intended to be used when organizing innovation contests. It supports the process after the contest when prototypes are transformed into viable digital services. For future research, we suggest the framework to be validated in a longitudinal study involving additional cases. Furthermore, we suggest using the framework as a starting point for constructing guidelines that can help in designing innovation contests.

  • 12. Hjalmarsson, Anders
    et al.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ayele, Workneh Y.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rudmark, Daniel
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    From Contest to Market Entry: A Longitudinal Survey of Innovation Barriers Constraining Open Data Service Development2015In: 23rd European Conference on Information Systems, ECIS 2015: Proceedings / [ed] Jörg Becker, Jan vom Brocke, Marco de Marco, Association for Information Systems, 2015, article id 78Conference paper (Refereed)
    Abstract [en]

    Open data services have emerged as a research field. One important area of investigation within this field is exploration into how sustainable open data markets are created. Contests have become a popular method to propel and catalyse open data service development providing services to such markets. Recent research has identified numerous innovation barriers hampering development adjacent to the contest in developers’ effort to transform contest contributions to viable digital services based on open data. Little is however known about what innovation barriers over time constrain the post-contest process to transform initial innovations to finalized open data services ready for market entry. This paper presents a longitudinal survey of innovation barriers constraining teams performing open data service development after an innovation contest. The survey provides insights into 1) 24 innovation barriers constraining development, 2) a comparison of barrier importance based on team progress, and 3) a conceptualisation of phases structuring the process from contests to market entry, stipulating different innovation barriers impact open data service development. The results contribute to the understanding of how sustainable open data markets emerge and serve as a starting point for investigating how different stakeholders can manage innovation barriers constraining open data service development.

  • 13.
    Iqbal, Usma
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Uppström, Elin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cloud ERP implementation challenges: A study based on ERP life cycle model2012In: Advances in Enterprise Information Systems II, CRC Press , 2012, no 1, p. 389-405Conference paper (Other academic)
  • 14.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Adoption of Extended ERP Among Small and Medium Sized Companies in Kista Science City2006In: Proceedings of the 3rd International Conference on Enterprise Systems and Accounting, 2006, Vol. 3Conference paper (Refereed)
  • 15.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    An overall perspective on digital transformation2017Conference paper (Refereed)
    Abstract [en]

    A keynote given at IBMs partner conference "Enterprise Content Management is being reimagined". The keynote outlined digital transformation from the perspectives of: - the unique properties of digital technology - layered architectures and their effect on innovation - becoming part of ecosystems, through open innovation - the value of digital transformation - digital strategies and digital maturity.

  • 16.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    DSV Writers Hut 2014: proceedings2014Conference proceedings (editor) (Other academic)
  • 17.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enhancing complaint and problem management: design and evaluation of an M-service using pictures and positioning2012In: Innovative mobile platform developments for electronic services design and delivery, IGI Global, 2012, no 1, p. 113-128Chapter in book (Other academic)
  • 18.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enhancing Complaint and Problem Management: Design and Evaluation of an M-service Using Pictures and Positioning2010In: International Journal of E-Services and Mobile Applications (IJESMA), ISSN 1941-627X, Vol. 2, no 2, p. 1-16Article in journal (Refereed)
    Abstract [en]

    M-government is an emergent area for mobile applications, where citizens and organizations can interact with government and municipal agencies through mobile devices. One promising area for m-government is complaint and problem management, where mobile applications using the integrated functions of a cellular telephone can offer citizens convenient ways of rapidly reporting problems. The problems reported can then be effectively managed by the municipality using state-of-the-art workflow techniques. Furthermore, the municipality can inform citizens and companies of problems already reported or addressed, which can be visualized through interactive maps. In this study, a municipal e-service for complaint and problem management is transformed into an m-service and put into operation in a Swedish municipality. The experiences from developing the m-service comprise of a suggested design and several identified challenges. Suggestions for future research include the application of new technologies for positioning and the adaptation of the m-service to new cellular telephone models.

  • 19.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enterprise systems and service oriented architecture: compiled from: Enterprise resource planning by Mary Sumner SOA : principles of service design by Thomas Erlc compiled by Gustaf T. Juell-Skielse2009Collection (editor) (Other academic)
  • 20.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Extended ERP Consulting Competence2007In: Proceedings of the 4th International Conference on Enterprise Systems, Accounting and Logistics (4th ICESAL 2007), 2007Conference paper (Refereed)
    Abstract [en]

    Although Sweden is an early adopter of Enterprise Resource Planning (ERP) and most companies have installed an ERP package, extended ERP is barely used by small and medium sized companies (SMEs). The situation can be described as SMEs use ERP systems as advanced accounting systems. Juell-Skielse (2006) suggests that the low level of adoption is caused by a lack of competence among consulting firms who plays an important role in transferring knowledge about the application and use of extended ERP. They tend to have a technical focus on ERP and rely heavily on the support and maintenance of old installations. Hence, they are caught in a negative spiral where extended ERP knowledge is developed rather slowly. This study investigates the competence levels among ERP consultants focusing on SMEs. The results show that only a few consultants are able to present extended ERP in a homogenous offering and that a majority of the revenues come from licenses as well as support and maintenance of client installations. There is a clear difference between consultants with a process development focus and firms with a system implementation focus. Process developers are bigger in size and have developed delivery capabilities in a larger number of extended ERP areas than system implementers, while the latter receive more of their revenues from maintenance and support of existing installations. A model of the firm as a knowledge system can explain the interaction between consultants and SMEs and how extended ERP competence is developing. The relationship between ERP consultants and SMEs is a promising area of research. This area should be added to Al-Mashari’s research agenda for ERP (2002).

  • 21.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Improving Organizational Effectiveness through Standard Application Packages and IT Services2011Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Today, the design, use and distribution of standard application packages are changing due to the emergence of service orientation. In the private sector, Enterprise Resource Planning (ERP) systems are extended to include IT services. In the public sector, standard application packages are integrated with IT services which are often referred to as e-Government. E-Government can be extended with mobile technology to add mobility to public processes, so called m-Government.

    The problem addressed in this thesis is how to improve organizational effectiveness through the use of standard application packages and IT services. The objectives are to:

    • ­Develop a model for explaining the level of adoption of extended ERP among small and medium sized companies.  
    • ­Identify implications and design patterns of business models for service oriented ERP.
    • ­Establish principles for the design of local government m-services.
    • ­Develop a method for benefits evaluation of information systems with integrated services.

    The thesis contributes with theory for analyzing, explaining and predicting how the use of standard application packages as well as IT services affects organizational effectiveness. To practice, it provides new concepts that can change the perceptions and mental models that IS-professionals, such as management consultants, use in their professional lives. In particular, it provides implications, design principles, a model and a method for the use of services in conjunction with standard application packages in public and private sector organizations.

    For future research it is suggested to investigate how service orientation affects implementation methods for standard application packages and to investigate the requirements of completely integrated e-Government on e-services, business models and back-office systems.

  • 22.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Teknis under tiden2010In: Kungliga Maskinsektionen 100 år / [ed] Anna Klöfver, Lovisa Stjernlöf, Sophia Ulrich, Kungliga Maskinsektionen, THS , 2010Chapter in book (Other academic)
  • 23.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enquist, Håkan
    School of Business, Economics and Law, University of Gothenburg.
    Implications of ERP as Service2011Conference paper (Refereed)
    Abstract [en]

    In this paper we present implications for using and delivering Enterprise Resource Planning as services (ERP-as-a-service). The objective is to construct a framework of opportunities and challenges for users and suppliers of ERP-as-a-service. The framework is based on a combination of literature study and field study and includes approximately 80 implications. New implications, not found in literature, were identified in the field study. Examples of new implications include: more focus on IT-value; simplified phasing of implementation and improved supplier brand. For future research it is suggested that the framework is tested in a larger setting and that implications are prioritized for certain industries and types of business models.

  • 24.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    En verktygslåda för innovationstävlingar2014In: CIO, ISSN 0894-9301, no november, p. 32-34Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    Att ordna tävlingar för utvecklare blir ett allt vanligare sätt att generera nya idéer. Ett svenskt projekt tar nu fram verktyg för dig som vill ordna en egen innovationstävling, och kartlägger fallgropar och motivationsfaktorer.

  • 25.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rudmark, Daniel
    Is the Public Motivated to Engage in Open Data Innovation?2014In: Electronic Government: 13th IFIP WG 8.5 International Conference, EGOV 2014. Proceedings / [ed] Marijn Janssen, Hans Jochen Scholl, Maria A. Wimmer, Frank Bannister, Springer Berlin/Heidelberg, 2014, p. 277-288Conference paper (Refereed)
    Abstract [en]

    Governments aim to increase democracy by engaging the public in using open data to develop mobile apps and citizen services. They make information avail-able (open data) and organize innovation contests to stimulate innovation with the goal to make new services available for the public to use. But will the pub-lic take on the challenge to both develop and provide services to each other? In this paper we use a case study from public transportation to investigate the mo-tivation for individuals and teams to participate in innovation contests. The re-sults show that the motivation for participating is primarily related to fun and enjoyment. We argue that in order to better meet the goals of open data innova-tion, governments need to follow through the full service innovation cycle and also care for making citizen coproduction in the execution and monitoring phases fun and enjoyable. Currently there is little chance for participants to make profit on a competitive market so governments need to provide other mechanisms to ensure service provisioning. For future research it is suggested to investigate how the later stages of open data innovation can be supported in order to meet the overall goals of open data innovation.

  • 26.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Juell-skielse, Elea
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rudmark, Daniel
    Contests as innovation intermediaries in open data markets2014In: Information Polity, ISSN 1875-8754, Vol. 19, no 3-4, p. 247-262Article in journal (Refereed)
    Abstract [en]

    Innovation contests are becoming popular instruments for stimulating development of digital services using open data. However, experience indicates that only a limited number of the results developed during these events become viable digital services attracting a significant user base. To further deepen our understanding of the role, design and function of innovation contests in open data markets, we conducted a survey of the websites of 33 digital innovation contests. The results of the survey show that organizers design digital innovation contests to function as intermediaries for open data innovation. By analyzing the activities performed by organizers we found several examples of how innovation contests support the participants in designing, implementing and providing services after the contests are concluded. We contribute with a key design element and attributes for the post-contest process of digital innovation contests, which adds to existing key design elements. For future research we suggest to further study open data markets and the intermediary role of digital innovation contests. Moreover we propose to develop guidelines and tools for organizers of digital innovation contests to design contests that better meet the needs of a particular open data market.

  • 27.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. RISE Viktoria, Gothenburg, Sweden.
    Hjalmarsson Jordanius, Anders
    Accelerating Open Digital Innovation in the Automotive Industry: Action Design Research in Progress2017In: The ACIS2017 Conference Proceedings, Association for Information Systems, 2017, article id 53Conference paper (Refereed)
    Abstract [en]

    As digital technology becomes embedded in the core of customer offerings, companies find themselves being part of dynamic networks and must develop more open and distributed innovation processes. However, important and mature industrial domains, such as the automotive sector, find it difficult to fully utilize digital technologies due to closed innovation processes. Therefore, automotive companies try to attract external software developers by establishing new organisational forms for open digital innovation. Yet, the understanding of the problems that the organizational forms are expected to solve, how the organizational interventions should be designed and their effects on digital innovation are uncertain. Therefore, our goal is to contribute with knowledge of how the automotive industry can accelerate digital innovation by mindfully selecting and designing appropriate organisational interventions for open digital innovation. In this research in progress paper, we present a two-year action design research project and contribute with initial empirical results on the problems with open digital innovation in the automotive industry, a comparison of organizational forms for open digital innovation, based on a literature review and an assessment of the organizational forms’ potential to overcome the problems. The next step is to perform a structured literature review, and to design and implement an organizational intervention to facilitate a first iteration of externally initiated innovation cases.

  • 28.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Håkan, Enquist
    Nya affärsmodeller för affärssystemen2010In: CIO Sweden, ISSN 1651-3118, no 2010-10-14Article in journal (Refereed)
    Abstract [sv]

    Affärsmodellerna för it befinner sig i ständig förändring. För att stå sig i konkurrensen, hålla uppe lönsamheten och möta kundernas behov satsar många it-leverantörer på nya betalnings-, leverans- och licensmodeller. Dessa förändringar sprider sig sedan som ringar på vattnet till andra aktörer, vilka svarar med att förändra även sina affärsmodeller, vilket i sin tur får nya konsekvenser. Och så vidare. Generellt tenderar förändringstakten att öka om kundernas behov är dynamiska och det finns flera alternativa lösningar. Medan den dämpas om varor, tjänster och relationen mellan aktörerna är komplexa. Allt detta gäller inte minst det som ibland brukar ses som företagets hjärta - affärssystemet - och alla de aktörer som är knutna till dess affärsmodell.

  • 29.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Elea
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rudmark, Daniel
    What happens next? – A survey of the afterlife of innovation contests2014Conference paper (Refereed)
    Abstract [en]

    Innovation contests are becoming popular instruments for stimulating development of digital services using open data. However, experience indicates that only a limited number of the results developed during these events become viable digital services attracting a significant user base. Hence, an unresolved question is how organizers choose to support the service development process after the contest is concluded. To further deepen our knowledge about the design of digital innovation contests and the support for the processes after the contests are concluded, we conducted a survey of the websites of 33 digital innovation contests. The results of the survey show that the majority of the contests provide a very low level of support or no support at all to the participants after the contests are concluded. Still, during our classification of support actions presented in the survey we also found several examples of how innovation contests choose to support the participants in designing, implementing and providing services after the contests are concluded. We contribute with a key design element and attributes for the post-contest process of digital innovation contests, which adds to existing design elements. Our conclusion is that very few innovation contests take the post-contest process into account. Yet there are examples where organizers of contests bear in mind their own important role in the following service innovation process and provide for example funding and development support to participants. For future research we propose to conduct a more thorough survey including interviews with organizers and participants.

  • 30.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lönn, Carl-Mikael
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Päivärinta, Tero
    Modes of collaboration and expected benefits of inter-organizational E-government initiatives: A multi-case study2017In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 34, no 4, p. 578-590Article in journal (Refereed)
    Abstract [en]

    Collaboration among governmental organizations has been regarded as essential for realizing benefits of e-government investments. Inter-organizational collaboration on e-government can appear in several forms and can aim at varying types of benefits. However, few if any studies have delved deeper into analysis of how chosen forms of collaboration might relate to targeted e-government benefits. This article studies five cases of how contemporary acquisitions and implementations of digital archiving systems have been launched through five modes of collaboration (autonomous, standardization, framework agreement, consortium, and central service organization) among organizations in the Swedish public sector. Our analysis reveals that whereas the target system, digital archive in our case, stays similar, expected benefits vary. The article contributes by elaborating the concept of mode of collaboration that identifies typical benefits justifying a choice of a particular collaboration form on e-government development and describing the five modes in more detail based on a multi-case study. The article also outlines fourteen related propositions of the correlation between the collaboration modes and expected benefits to be verified by further research.

  • 31.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Nilsson, Anders G.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Nordqvist, Andreas
    Westergren, Mattias
    AMES: Towards an Agile Method for ERP Selection2012In: Proceedings of the CAiSE'12 Forum at the 24th International Conference on Advanced Information Systems Engineering (CAiSE) / [ed] Marite Kirikova, Janis Stirna, 2012, p. 98-105Conference paper (Refereed)
    Abstract [en]

    Conventional on-premise installations of ERP are now rapidly being replaced by ERP as service. Although ERP becomes more accessible and no longer requires local infrastructure, current selection methods do not take full advantage of the provided agility. In this paper we present AMES (Agile Method for ERP Selection), a novel method for ERP selection which better utilizes the strengths of service oriented ERP. AMES is designed to shorten lead time for selection, support identification of essential system requirements, increase learning during the selection process and increase control over the subsequent ERP implementation. These properties of the method will help user organizations to make better and faster decisions when selecting ERP.

  • 32.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    VAMEE: A Value Aware Method for Evaluating Inclusive E-Government Initiatives2011In: The Practice of Enterprise Modeling / [ed] Johannesson, P., Krogstie, J., Opdahl, A., Heidelberg: Springer , 2011, p. 97-111Chapter in book (Refereed)
    Abstract [en]

    The growing use of ICT solutions for improving the public sector has created a need for valuating e-government initiatives. A number of methods for this purpose have been developed, but they are typically restricted to analyzing the benefits and costs of only one single actor. There is, therefore, a need for methods that take a broader view and take into account entire networks of actors. This paper proposes a novel method, called VAMEE, the purpose of which is to produce a well-grounded and easily understandable valuation of an e-government initiative that takes into consideration the benefits, costs, and interrelationships of all actors concerned. The basis of the proposed method is a combination of enterprise modeling techniques, in particular goal modeling and value modeling, with an established method for cost benefit analysis (i.e. Peng). VAMEE is designed to be inclusive, easily understandable, and visual. These properties of the method will support accurate and unbiased valuations as well as improved innovation in the development of e-government initiatives.

  • 33. Juell-Skielse, Gustaf
    et al.
    Perjons, Erik A
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Improving E-Government through Benefit Analysis and Value Modeling2009In: Proceedings - International Computer Software and Applications Conference Volume 1, 2009, IEEE , 2009, p. 332-339Conference paper (Refereed)
    Abstract [en]

    Sweden is a precursor in e-government and development of municipal e-services. For example, the Swedish government has announced a national action plan for fast development of e-government using e-services and workflow systems for effective public administration. However, introducing e-government is a complex process including many different actors with different goals: public organizations with a complex combination of economic and non-economic goals, citizens and private organizations with different relations to the public organization, and IT vendors, offering different tools and techniques to develop and maintain e-services. In order to implement a right mix of e-services in the public sector, the benefits and costs of different e-services, and combinations of e-services, for all involved actors need to be investigated. In this paper, two established approaches for value analysis, Peng and Value modeling, are combined. Peng is a participative, bottom-up approach for identifying and estimating benefits and costs for IT-investments, while Value modeling is a top-down approach for analyzing economic viability of an entire network of actors. The aim of this paper is to demonstrate the application of the combined approach using a case study from the municipality of Järfälla, a suburb of Stockholm. The results show that value analysis can be improved by combining these two models. The results also initiated an important discussion in the municipality of Järfälla on how to realize the potential values of a new eservice

  • 34.
    Juell-Skielse, Gustaf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik A
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    New Challenges for e-Government: Value Realization among Independent Actors2010In: 2010 4th International Conference on Research Challenges in Information Science - Proceedings, RCIS 2010, IEEE , 2010, p. 433-442Conference paper (Other academic)
    Abstract [en]

    Sweden is currently ranked as the leading country in e-government readiness, i.e. how ready the country is to take advantage of the opportunities provided by advances in information technology for delivering e-government services to the citizens. However, the level of e-government development is still far from satisfactory, and further investments are constrained by limited government budgets. One reason for the slow pace of e-government development is the complex mix of actors involved in the public sector, and the lack of understanding how e-government investments are increasing value for the network of actors as a whole. Therefore, there is a need for new approaches estimating values of e-government initiatives in a network of public actors and citizens. This will facilitate prioritization among e-government initiatives, in order to choose initiatives that are the most beneficial for a society as a whole. In this paper, we present such an approach in which we combine two established methods for value analysis, Peng and Value modeling. The combined approach is applied on a Swedish e-government initiative on municipal level including several e-services. The result from the case study shows that the benefits of the egovernment initiative are unevenly distributed among involved actors, it is unevenly distributed between different e-services, and investment costs are primarily carried by one of the actors. We believe that such situation can slow down the future development of egovernment, but the knowledge given by the value analysis approach is important for managing a successful e-government strategy.

  • 35. Kalantar, Seyed Hossein
    et al.
    Sadeghi, Sara
    Trifunovic, Tamara
    Petkovic, Nikola
    Mousavikhah, Maryam
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    On the Use of Social Healthcare Networks in Iran Addressing Cardiovascular Diseases2012In: Proceedings of the IADIS International Conference e-Health 2012 / [ed] Mário Macedo, 2012Conference paper (Refereed)
    Abstract [en]

    Since the demand for healthcare services increasingly surpasses supply, it is important for the industry to increase its efficiency and give people innovative resources to manage their wellness. Information Technology (IT) has become a critical factor in improving operational efficiency, achieving better quality, and providing innovative care solutions. One of these innovations is the application of Social Healthcare Networks (SHNs) which facilitate communication, collaboration, and information sharing in the healthcare sector. This paper explores potential use of SHNs in Iran to address cardiovascular diseases since these are among the main causes of mortality in the country. Properties, characteristics, and different aspects of current SHNs were studied and a survey was conducted among potential users of these networks in Iran. The survey results revealed that 75% of participants have not used any Persian healthcare websites or found them in poor quality. Moreover, 66% of them expressed their interest in sharing and discussing health related issues. This indicates that this area is mostly an untouched and therefore there are excellent opportunities for players to invest in Iranian healthcare networks. In addition, this study classifies, quantifies, and ranks the preferences that Iranian users want to see in sites dealing with cardiovascular diseases. 80% of the participants considered prevention as the most important content. The study also shows that tracking, monitoring, calculating, and recording personal health, as well as sharing, and exchanging facilities which operate in a secure mode and conserve their privacy are the most attractive features they would want in cardiovascular SHNs.

  • 36. Krogstie, John
    et al.
    Juell-Skielse, GustafStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Kabilan, Vandana
    Proceedings of the CAiSE-2015 Industry Track2015Conference proceedings (editor) (Refereed)
  • 37.
    Lönn, Carl-Mikael
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Päivärinta, Tero
    Modes of Collaboration for Realizing E-Government Benefits2016In: Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS 2016) / [ed] Tung X. Bui, Ralph H. Sprague, Jr., IEEE Computer Society, 2016, p. 3031-3040Conference paper (Refereed)
    Abstract [en]

    Collaboration among governmental organizations has been regarded as essential for realizing benefits of e-government investments. Inter-organizational collaboration on e-government can take several forms and can produce varying types of political, organizational, and technological benefits. However, few if any studies have delved deeper into analysis of how chosen modes of collaboration might relate to targeted e-government benefits. This paper studies multiple cases of how contemporary acquisitions and implementations of digital archiving systems have been launched through varying modes of collaboration among Swedish government agencies and municipalities. Our analysis reveals that whereas the target system, digital archive, is the same in all of the studied cases, the expected benefits varies. The article contributes by explaining how selected modes of collaboration in e-government may impact on the particular types of expected benefits.

  • 38.
    Lönn, Carl-Mikael
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Winge, Monica
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modes of Collaboration for Realizing eGovernment Benefits2015In: Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS 38) / [ed] Anssi Öörni, Netta Iivari, Kari Kuutti, Harri Oinas-Kukkonen, Mikko Rajanen, 2015Conference paper (Refereed)
    Abstract [en]

    Collaboration among governmental organizations has been regarded as essential for realizing benefits of eGovernment investments. Interorganizational collaboration on eGovernment can take several forms. As well, eGovernment initiatives can produce varying types of political, organizational, and technological benefits. However, few if any studies have delved deeper into analysis of how chosen modes of collaboration might relate to targeted eGovernment benefits. This paper studies multiple cases of how contemporary acquisitions and implementations of electronic archiving systems have been launched through varying modes of collaboration among Swedish governmental agencies and municipalities. Our analysis revealed that whereas the target system, e-archiving, is the same in all of the studied cases, the pursued benefits vary. The article contributes by initial theorizing for understanding how selected modes of collaboration on eGovernment may impact on the particular types of benefits to be realized.

  • 39.
    Lönn, Carl-Mikael
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Uppström, Elin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Wohed, Petia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Configurable Process Models for the Swedish Public Sector2012In: Advanced Information Systems Engineering: 24th International Conference, CAiSE 2012, Gdansk, Poland, June 25-29, 2012. Proceedings, Springer Berlin/Heidelberg, 2012, p. 190-205Conference paper (Refereed)
    Abstract [en]

    Process orientation and e-services have become essential in revitalizing local government. Although most municipalities oer similar services there is little reuse of e-services or underlying process models among municipalities. Congurable process models represent a promis- ing solution to this challenge by integrating numerous variations of a process in one general model. In this study, design science is used to de- velop a congurable process model to capture the variability of a num- ber of dierent processes. The results include a validated congurable process model for social services, a benets analysis and directions for future development. Although the results are perceived useful by munic- ipal ocials, there are several challenges to be met before the benets of congurable process models are fully utilized.

  • 40. Magnusson, Johan
    et al.
    Enquist, Håkan
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Uppström, Elin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Incumbents and Challengers: Conflicting Institutional Logics in SaaS ERP Business Models2012In: Journal of Service Science and Management, ISSN 1940-9893, E-ISSN 1940-9907, Vol. 5, no 1, p. 70-76Article in journal (Refereed)
    Abstract [en]

    With a shift in the architecture for the design and delivery of information systems (IS), new business models are emerging. Professional analysts predict that by the end of 2012, a majority of all enterprise-wide information systems will be delivered by a business model dominated by services rather than by on-site installations. This paper reports on a research project conducted between 2009 and 2011 that involved case studies of Enterprise Resource Planning (ERP) systems delivered according to a Software as a Service (SaaS) logic. Using a business model ontology, 10 case studies in the Swedish ERP market were conducted and analyzed. After constructing generic business models that explain two types of vendors in the market—the Incumbents (the traditional ERP vendors) and the Challengers (the new SaaS ERP vendors)—a discussion follows, based on institutional logic, which examines how these two groups of vendors adapt the dominant institutional logic. As the results show, both vendor groups hybridize their business models using the other’s institutional logic. At the same time, the vendors differentiate themselves as they try to establish the dominance of their own logic.

  • 41.
    Müller, Sven
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Han, Shengnan
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Nilsson, Andreas
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Municipal benefits of a mobile government solution: A study of the Swedish cases2014Conference paper (Refereed)
    Abstract [en]

    Mobile government (m-government) provides a high potential to facilitate internal work processes, improve the quality of service, and increase performance of organizations in the public sector. However, only a few investigations have been conducted to explore this research area. And we lack of knowledge of evaluating the value and benefits of m-government solutions. In the paper, we identify and analyse the benefits of a mobile government solution for problem and complaint management by adopting the PENG model. Data are collected from case studies of two municipalities in Sweden. We perform thematic analysis of the data. The results reveal two main benefits of the m-government solution. Firstly, it helps the municipalities to enhance their innovative appearance and increase transparency in administration, which result in an improved social image. Secondly, the solution provides a number of benefits that have an impact on the municipalities and citizens. In particular, these benefits include an improved quality of public service, reduced costs and improved democracy. Moreover, we summarize the strengths and weaknesses of the PENG model that arises in the study. This paper contributes knowledge to the research of mobile government and increases the understanding of benefit analysis of mobile solutions for public organizations.

  • 42.
    Saeed, Imran
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Uppström, Elin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cloud enterprise resource planning adoption: Motives & barriers2012In: Advances in Enterprise Information Systems II, CRC Press , 2012, no 1, p. 429-434Conference paper (Other academic)
  • 43.
    Snygg, Joakim
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Smedberg, Åsa B.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Problem management of business-critical systems in literature: a review and viable systems analysis2016In: International Journal of Business Continuity and Risk Management (IJBCRM), ISSN 1758-2164, E-ISSN 1758-2172, Vol. 6, no 3, p. 238-256Article in journal (Refereed)
    Abstract [en]

    Problem management of business-critical systems has over the last few decades grown into a topic of great importance for business continuity. This is due to the increased use of critical systems both in private and public sectors: assets of great value, organisational viability and even people’s lives can be put in jeopardy due to poor management of malfunctioning software. Hence, understanding what influences critical software problem management is important. Even so, studies of the human side of this topic are sparse. In this article, a literature review to identify main socio-technical issues in managing critical software problems is presented. We can see from the results that factors influencing software problem management of business critical systems can be grouped into four themes: reliability in operations, fault detection, system recovery and change requests. By taking a socio-technical viewpoint, we outline some complex challenges and deepen our understanding of the factors involved.

  • 44. Susha, Iryna
    et al.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Open Data Research in the Nordic Region: Towards a Scandinavian Approach?2016In: Electronic Government: 15th IFIP WG 8.5 International Conference, EGOV 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings / [ed] Hans Jochen Scholl, Olivier Glassey, Marijn Janssen, Bram Klievink, Ida Lindgren, Peter Parycek, Efthimios Tambouris, Maria A. Wimmer, Tomasz Janowski, Delfina Sá Soares, Springer, 2016, p. 61-73Conference paper (Refereed)
    Abstract [en]

    Since 2009 open data has been growing into a specialized research area, including in the Nordic countries. Historically Information Systems research from this region has managed to develop a distinct identity on the international research arena. Hence, the expectation is that also in the context of open data there exists room for unique contributions of Nordic researchers. However, no systematic overview exists yet of the open data research conducted in these countries or of the emerging research community. This paper, therefore, aims to fill this gap by conducting a comprehensive literature review. Our study focuses on the following aspects: (1) which perspectives and topics are exam- ined and (2) which empirical settings and methods are applied in Nordic open data research. Finding answers to these questions will enable us to propose a future research agenda and thereby stimulate debate in the Nordic open data research community.

  • 45.
    Svensson, Åke
    et al.
    Stockholm University, Faculty of Science, Department of Mathematics.
    Wohed, Petia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    ÖST Öppna Sociala eTjänster: ett Vinnova projekt 2009-2011: slutrapport2011Book (Other (popular science, discussion, etc.))
  • 46.
    Winge, Monica
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Drougge, Ulrika
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Implications of Single Point of Contact: municipal case studies2014In: DSV writers hut: proceedings / [ed] Gustaf Juell-Skielse, Stockholm: Department of Computer and Systems Sciences, Stockholm University , 2014Conference paper (Other academic)
    Abstract [en]

    As more public organizations aim to move to the stage of transformational Government, the need for ‘single point of contact” increases dramatically on local, regional and national government levels. This paper contributes to literature by reporting the findings from three case studies of Swedish local government who has reached, or intend to reach, the transformational stage of e-Government. Using a grounded theory approach, information about the municipalities was collected and analyzed from the perspective of goals, implications and change management. The paper reports on the opportunities aimed for and experienced by the municipalities as well as the organization-al, technical and legal challenges faced by them. Finally we make five prop-ositions, based on the learning from the case studies, on how to manage changes related to implementing single point of contact in local government.

  • 47.
    Wohed, Petia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Truffet, David
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Business Process Management for Open E-Services in Local Government Experience Report2011In: Enterprise, Business-Process and Information Systems Modeling: 12th International Conference, BPMDS 2011, and 16th International Conference, EMMSAD 2011, held at CAiSE 2011, London, UK, June 20-21, 2011. Proceedings / [ed] Terry Halpin, Selmin Nurcan, John Krogstie, Pnina Soffer, Erik Proper, Rainer Schmidt, Ilia Bider, 2011Conference paper (Refereed)
    Abstract [en]

    E-government has become one of the most prominent means to reform the public sector. Building e-government embraces a variety of efforts both at a centralised level, (e.g. the integration of and communication between systems across different agencies, domains and geographies), and at local levels such as the development of e-services for the provision of 24/7 public sector agencies. In this paper, we report on the results of a project aimed to develop e-services as a part of the e-government initiative in Sweden. The project was carried out at the elderly and handicapped unit at one municipality. The e-services considered in the project were also intended to open up the underlying social services and are, therefore, referred to as open e-services. We discuss the results of the development of one such e-service as a proof-of concept solution for which a business process management system is used. We present the solution and explain the features of using a business process management system as a back-end system.

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