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  • 1.
    Andersson, Birger
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bergholtz, Maria
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Edirisuriya, Ananda
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Jayaweera, Prasad
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enterprise Sustainability through the Alignment of Goal Models and Business Models2008In: Proc. 3rd Intl. Workshop on Business/IT-Alignment and Interoperability (BUSITAL'08) / [ed] Johannesson, Paul et al., 2008, 73-87 p.Conference paper (Other academic)
    Abstract [en]

    Business modelling can be used as a starting point for business analysis. The core of a business model is information about resources, events, agents, and their relations. The motivation of a business model can be found in the goals of an enterprise and those are made explicit in a goal model. This paper discusses the alignment of business models with goal models and proposes a method for constructing business models based on goal models. The method assists in the design of business models that conform to the explicit goals of an enterprise. Main benefits are clear and uniform goal formulations, well founded business model designs, and increased traceability between models.

  • 2. Berzisa, Solvita
    et al.
    Bravos, George
    Cardona Gonzalez, Tania
    Czubayko, Ulrich
    Espana, Sergio
    Grabis, Janis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Jokste, Lauma
    Kampars, Janis
    Koc, Hasan
    Kuhr, Jan-Christian
    Llorca, Carlos
    Loucopoulos, Pericles
    Juanes Pascual, Raul
    Pastor, Oscar
    Sandkuhl, Kurt
    Simic, Hrvoje
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Girome Valverde, Francisco
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capability Driven Development: An Approach to Designing Digital Enterprises2015In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 57, no 1, 15-25 p.Article in journal (Refereed)
    Abstract [en]

    The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution. This is referred to as Capability Driven Development (CDD). A meta-model representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, is being proposed. The use of themeta-model is validated in three industrial case studies as part of an ongoing collaboration project, whereas one case is presented in the paper. Issues related to the use of the CDD approach, namely, CDD methodology and tool support are also discussed.

  • 3.
    Björck, Fredrik
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cyber Resilience – Fundamentals for a Definition2015In: New Contributions in Information Systems and Technologies: Volume 1 / [ed] Alvaro Rocha, Ana Maria Correia, Sandor Costanzo, Luis Paulo Reis., Springer, 2015, 311-316 p.Conference paper (Refereed)
    Abstract [en]

    This short paper examines the concept of cyber resilience from an organizational perspective. Cyber resilience is defined as “the ability to continuously deliver the intended outcome despite adverse cyber events”, and this definition is systematically described and justified. The fundamental building blocks of cyber resilience are identified and analyzed through the contrasting of cyber resilience against cybersecurity with regards to five central characteristics.

  • 4.
    Edirisuriya, Ananda
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Aligning Goal and Value Models for Information System Design2009In: E-Technologies: Innovation in an Open World / [ed] Babin, Gilbert et al., 2009, Vol. 26, no 2009, 126-140 p.Conference paper (Refereed)
    Abstract [en]

    The success of process-aware information systems and web services heavily depends on their ability to work as catalysts for the business values that are being exchanged in a business model. The motivation of a business model can be found in the goals of an enterprise which are made explicit in a goal model. From the IT perspective, goal and business models form part of a chain of models, ending with an information system model. Thereby, analyzing and establishing the alignment of business models with goal models is a starting task on the way to a business-aware information system. This paper discusses the alignment of value-based business models with system-oriented goal models. The result is a set of transformation rules between the two models. A case study from the health sector is used to argument the way we ground and apply our contribution.

  • 5. España, Sergio
    et al.
    Ralyté, JolitaSoffer, PninaZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Pastor, Oscar
    Proceedings of Short and Doctoral Consortium Papers2015Conference proceedings (editor) (Refereed)
  • 6. Fleischmann, Albert
    et al.
    Guédria, WidedHeuser, LutzKornyshova, ElenaLoucopoulos, PericlesOberweis, AndreasPastor, OscarProper, Henderik A.Schmidt, WernerSchönthaler, FrankStary, ChristianVossen, GottfriedZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Complementary Proceedings of the 9th Workshop on Transformation & Engineering of Enterprises, the 2nd International Workshop on Capability-oriented Business Informatics, and the 2nd Workshop on Cross-Organizational and Cross-Company BPM2015Conference proceedings (editor) (Refereed)
  • 7.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michael
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Unified Business Strategy Language: A Meta-model of Strategy Maps2010In: The Practice of Enterprise Modeling: Third IFIP WG 8.1 Working Conference, PoEM 2010, Delft, The Netherlands, November 9-10, 2010. Proceedings / [ed] Patrick van Bommel et al., Springer Berlin/Heidelberg, 2010, 205-216 p.Conference paper (Refereed)
    Abstract [en]

    Alignment between business strategies and the resources engaged ensuring their realization, has been a continuous concern of enterprises of all kinds in last few decades. Commonly, enterprises fail to establish the traceability from business strategies towards operational tasks carried by employees. From the requirements engineering perspective this problem leads also to a misalignment between business and IT assets. In this study, we argue that for communicating high-level intentions and strategies down to the operational perspective, i.e. tasks and resources, the core necessity is to have a rich and well-defined language for modeling business strategies. Such a language could be further utilized for facilitating formalizations and a constructive analysis of high-level business aspects of enterprises, as well for comparing and unifying existing intentional modeling languages from the business and requirements engineering domains. As a reference proposal for formalizing business strategies, we consider the well-established strategy maps [1] from the Management Information Systems community which provide textual concepts of strategy-related notions establishing causal relationships between them. We have set an effort to formalize strategy maps in the form of a meta-model, usage scenarios and constraints, providing a systematic basis for obtaining a unified language/ontology for business strategy modeling.

  • 8.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Business Strategy: A Meta-model of Strategy Maps and Balanced Scorecards2011In: 2011 Fifth International Conference on Research Challenges in Information Science (RCIS), Institute of Electrical and Electronics Engineers (IEEE) , 2011, 1-6 p.Conference paper (Refereed)
    Abstract [en]

    Business strategy is aimed to support the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy's execution. However, there is a lack of means to establish and assess the alignment of business strategy and goal oriented requirements engineering. The objective of our ongoing research is to model business strategy in order to establish well-defined and traceable links with system requirements. In this paper, we propose a business strategy meta-model for Strategy maps and Balanced Scorecards. The validity of the meta-model is tested through a case scenario using OWL and Telos.

  • 9.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Competition-Driven Business Strategy for Business IT Alignment2011In: Advanced Information Systems Engineering Workshops: CAiSE 2011 International Workshops, London, UK, June 20-24, 2011. Proceedings / [ed] Camille Salinesi, Oscar Pastor, Springer Berlin/Heidelberg, 2011, 16-28 p.Conference paper (Refereed)
    Abstract [en]

    Business strategy aims at supporting the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy’s execution. Aligning business strategy to system requirements requires explicit models from both business strategy and requirements engineering. However, existing business strategy definition approaches are informal and their syntax is based on natural language, therefore, they cannot be used in model-driven alignment. An objective of our research is to define a well-structured business strategy modeling language. In this paper, we propose a business strategy meta-model based on Porter’s work on competition driven strategy and its extension by Stabell and Fjeldstad. Our UML meta-model is formalized in Telos and OWL. An initial validation is performed by instantiating the meta-model using a case scenario.

  • 10.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capturing Consumer Preference in System Requirements Through Business Strategy2013In: International Journal of Information System Modeling and Design, ISSN 1947-8186, E-ISSN 1947-8194, Vol. 4, no 4, 1-26 p.Article in journal (Refereed)
    Abstract [en]

    A core concern within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). Substantial work has been done on linking strategy to requirements for IS development, but it has usually been focused on the core value exchanges offered by the business, and thus overlooking other aspects that influence the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business's customer value proposition, and this study aims to establish a conceptual link between both strategy and consumer preferences to system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of aligned systems, and therefore systems that better support a consumer orientation. The contribution of this paper is an approach to establish such alignment, with this being accomplished through the proposal of a consumer preference meta-model mapped to a business strategy meta-model further linked to a system requirements technique. The validity of this proposal is demonstrated through a case study carried out within an institution of higher education in Sweden.

  • 11.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Linking Strategic Innovation to Requirements: a look into Blue Ocean Strategy2012In: Emerging Topics in the Practice of Enterprise Modeling: Short Paper Proceedings of the 5th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling / [ed] K. Sandkuhl, U. Seigerroth, J. Stirna, 2012Conference paper (Refereed)
    Abstract [en]

    Business Strategy encapsulates an organisation's intentions towards the achievement of its vision. As such, business strategy frames the overarching business roadmap towards the accomplishment of strate- gic goals driven by competition, by own capabilities, or by innovation. Consequently, such a roadmap needs to be considered when building systems aimed at supporting the functionality of an enterprise. Intro- ducing business strategy to system's design using models facilitates the propagation of strategic notions to development techniques and methods. This study focuses on bringing a business strategy formulation driven by innovation into system requirements; specically, relating Blue Ocean Strategy to the notions of i*, an established goal modeling technique within requirements engineering.

  • 12.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-Centric Strategy2IS Linkage: an Empirical Study2014Conference paper (Refereed)
  • 13.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-Driven Alignment: an Empirical Study2014In: The Practice of Enterprise Modeling: 7th IFIP WG 8.1 Working Conference, PoEM 2014, Manchester, UK, November 12-13, 2014 proceedings / [ed] Frank Ulrich, Berlin: Springer, 2014, 271-281 p.Conference paper (Refereed)
    Abstract [en]

    Current advancements in the business arena necessitate more than ever before the alignment of The Business and IT in organizations, which has been acknowledged as a complex issue to address. Our research is aimed at systematically addressing the linkage between business strategy and information systems (IS). We propose a model-driven approach for alignment, by leveraging the influence of established business strategy formulations from Strategic Management, and model-driven principles used within IS. The objective of this paper is to present the results of an empirical investigation carried out in Sweden on the linkage seeking to obtain insights from practitioners about the relevance of the problem, as well as of our model-driven proposal to address it.

  • 14.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Strategy Maps and Balanced Scorecards using iStar2011In: Proceedings of the 5th International i* Workshop 2011 / [ed] Castro Jaelson et al., 2011, 90-95 p.Conference paper (Refereed)
    Abstract [en]

    Aligning business strategy to enterprise models requires explicit models from both areas, mapped to each other. Mapping existing business strategy definition approaches to requirement engineering practices improves strategy dissemination towards development. In this paper we present an illustration of such a mapping using the Strategy Maps and Balanced Scorecards as a business strategy approach and iStar (i*) as a requirements engineering practice exemplified using a case scenario.

  • 15.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-Centric Strategy-IT Alignment: An Empirical Study in Progress2013In: Advanced Information Systems Engineering Workshops: CAiSE 2013 International Workshops. Proceedings / [ed] Xavier Franch, Pnina Soffer, Springer Berlin/Heidelberg, 2013, 146-155 p.Conference paper (Refereed)
    Abstract [en]

    IT pervades all sectors of today's organizations. To support efficient business solutions, business-IT alignment has been long-time discussed as a solution. Given the complexity of achieving alignment, in our research we have hypothesized the importance of one partial possible solution, namely, the fit between strategy and information system requirements. To systematically investigate the influence of widely-used business strategy formulations, such as Porter’s Value Chain, Kaplan & Norton’s Strategy Maps, and others, we propose a model-centric approach to strategy-IT alignment where the strategy formulations are represented in the form of models, and mapped to requirements models. The objective of this paper is to present a pilot empirical investigation assessing if strategy-IT alignment is an issue of concern, and seeking to obtain insights from practitioners about relevance of our modelbased view for strategy-IT alignment. The empirical information is collected through a well-prepared questionnaire-based survey.

  • 16.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-driven Strategic Awareness: From a Unified Business Strategy Meta-model (UBSMM) to Enterprise Architecture2012In: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium. Proceedings / [ed] Ilia Bider, Terry Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Stanisław Wrycza, Springer Berlin/Heidelberg, 2012, 255-269 p.Conference paper (Refereed)
    Abstract [en]

    Business strategy should be well understood in order to support an enterprise to achieve its vision and to define an architecture supporting that vision. While business views are identified in many Enterprise Architecture (EA) proposals, business strategy formulations from the area of Strategic Management are overlooked. Thus, IT solutions cannot be traced back to business strategy in a clear and unambiguous way. Our intended proposal, a Unified Business Strategy Meta-Model (UBSMM), aims at establishing such a link. UBSMM is a formalization of the integration of known business strategy formulations with precise semantics enabling its model-level usage to provide strategic awareness to Enterprise Architecture. In this paper we present the development process of UBSMM, and further, we propose conceptual relationships towards Enterprise Architecture (EA).

  • 17.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zikra, Iyad
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bergholtz, Maria
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Comparative Analysis of Enterprise Modeling Approaches for Modeling Business Strategy2013In: PoEM Short Papers 2013: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, 193-204 p.Conference paper (Refereed)
    Abstract [en]

    A gap in the alignment of business and IT lies between strategy and IS, despite the advancements of enterprise modeling. The objective of our study is to compare various enterprise modeling approaches with respect to their ability to capture and represent strategy notions. This includes identifying strategy notions from established business strategy formulations within Strategic Management, which are expressed in the Unified Business Strategy Meta Model. The interdisciplinary nature of the study constitutes a research challenge due to the significant difference on the levels of abstraction between Strategic Management and IS. To the best of our knowledge, no similar effort has been undertaken, therefore, the outcome of this study will provide the enterprise modeling community with a basis to address strategy and IS alignment linking strategic objectives and intentions to information systems.

  • 18. Grabis, Janis
    et al.
    Kirikova, MariteZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Stirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    PoEM Short Papers 2013: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013)2013Conference proceedings (editor) (Refereed)
  • 19. Grabis, Janis
    et al.
    Kirikova, MariteZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Stirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Practice of Enterprise Modeling: 6th IFIP WG 8.1 Working Conference, PoEM 2013. Proceedings2013Conference proceedings (editor) (Refereed)
  • 20. Grabis, Jānis
    et al.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kampars, Jānis
    Koç, Hasan
    Sandkuhl, Kurt
    Stamer, Dirk
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Valverde, Francisco
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    CaaS Deliverable 5.3: The Final Version of Capability Driven Development Methodology2016Report (Other academic)
    Abstract [en]

    The overall objective of the CaaS project is to create an integrated approach consisting of methods, tools and reusable best practices that allow digital enterprises to take advantage of changes in business context and technologies. This deliverable primarily contributes to CaaS Objective 1, namely, “to elaborate a methodology and supporting methods for Capability Driven Development (CDD) which is adopted by the industrial partners involved in the project and their customers”. To this end the deliverable presents the final version of the CDD methodology, which consists of a number of method components supporting different aspects of the CDD process. More specifically, methodology components addressing capability design, enterprise and business process modelling, context modelling, supporting reuse, as well as adjusting capability delivery at run-time have been developed. Furthermore, there is a method component supporting the decision making about whether or not CDD is suitable and how to get started. The methodology also includes method extensions for specific application domains, namely business process outsourcing, collaborative software development and project management office. The deliverable reflects the modular and incremental approach to methodology engineering and documentation in CaaS, which is manifested in the methodology components and extensions. The modularity allows for the users to focus only on those parts of the methodology that are needed for their work. The CDD methodology is described from three conceptual aspects – (1) The modelling languages in terms of concepts and notations used to represent the modelling product, i.e. the models and capability designs created. (2) The way of working, the procedures and tools used, in order to arrive at a capability design that fits organization’s needs, i.e. the modelling process. (3) The technical foundation and formal definition of algorithms for run-time adjustments of capabilities. The deliverable also includes extensive examples of capability design, context modelling and run-time adjustments. These examples are meant to support understanding and selection of the method components.

  • 21. Green, Stewart
    et al.
    Regev, Gil
    Soffer, Pnina
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Business Processes and Support Systems: Design for Flexibility [Guest editorial]2006In: Software Process: Improvement and Practice, ISSN 1077-4866, E-ISSN 1099-1670, Vol. 12, no 1, 3-5 p.Article in journal (Refereed)
  • 22.
    Ilayperuma, Tharaka
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Exploring the Value-based Business Models from the Inter-organizational Collaboration Perspective2010In: 25th ACM Symposium On Applied Computing (ACM SAC2010) / [ed] Sung Y. Shin, Sascha Ossowski, Michael Schumacher, ACM , 2010Conference paper (Refereed)
  • 23. Ilayperuma, Tharaka
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Business Value Models to Elicit Services Conducting Business Transactions2014In: Handbook of Research on Innovations in Systems and Software Engineering / [ed] Vicente García Díaz, Juan Manuel Cueva Lovelle and B. Cristina Pelayo García-Bustelo, Hershey: IGI Global, 2014, 98-124 p.Chapter in book (Other academic)
    Abstract [en]

    Traditional organizational structures evolve towards online business using modern IT – such as cloud computing, semantic standards, process- and service-oriented architectures. On the technology level, Web services are dominantly used for modeling the interaction points of complex Web applications. So far, development of Web services has matured on the technical perspective considering for example the development of standards for message exchanges and service coordination. However, business concepts, such as economic assets exchanged in transactions between cooperating actors, cannot be easily traced in final Web service specifications. As a consequence, business and IT models become difficult to keep aligned. To address this issue, we propose an MDD approach to elicit business services, and further software services, using REA business model as the starting point. The proposal focuses on a value-explorative elicitation of business services at the top level and model transformations, using UML 2 to the system level, by utilizing well-defined mappings.

  • 24. Khan, Muhammad Wasimullah
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A User-Guided Approach for Large-Scale Multi-Schema Integration2012In: The Practice of Enterprise Modeling: Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, 203-217 p.Conference paper (Refereed)
    Abstract [en]

    Schema matching plays an important role in various fields of enterprise system modeling and integration, such as in databases, business intelligence, knowledge management, interoperability, and others. The matching problem relates to finding the semantic correspondences between two or more schemas. The focus of the most of the research done in schema and ontology matching is pairwise matching, where 2 schemas are compared at the time. While few semi-automatic approaches have been recently proposed in pairwise matching to involve user, current multi-schema approaches mainly rely on the use of statistical information in order to avoid user interaction, which is largely limited to parameter tuning. In this study, we propose a user-guided iterative approach for large-scale multi-schema integration. Given n schemas, the goal is to match schema elements iteratively and demonstrate that the learning approach results in improved accuracy during iterations. The research is conducted in SAP Research Karlsruhe, followed by an evaluation using large e-business schemas. The evaluation results demonstrated an improvement in accuracy of matching proposals based on user’s involvement, as well as an easier accomplishment of a unified data model.

  • 25. Lindström, Niklas
    et al.
    Nyström, Björn
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    An Analysis of Enterprise Architecture for Federated Environments2017In: The Practice of Enterprise Modeling: Proceedings / [ed] Geert Poels, Frederik Gailly, Estefania Serral Asensio, Monique Snoeck, Springer, 2017Conference paper (Refereed)
    Abstract [en]

    The challenge of business and IT-alignment has been a major concern for IT managers over the last few decades, as an increased congruence between the two aspects improves effectivity and results in organizations. Enterprise Architecture (EA) addresses the alignment by providing a holistic model-based view of the organization. However, previous research has revealed some generic discrepancies in prominent EA frameworks regarding their support towards more decentralized organizational structures. Following a case study research of a federated organization this paper analyzes in depth The Open Group Architecture Framework (TOGAF) EA framework, and based on identified discrepancies how it should be extended to provide an adequate support. By enabling the establishment and maintenance of a federated EA, the proposed extension should further increase the business and IT-alignment for federated organizations.

  • 26. Molnar, Wolfgang A.
    et al.
    Proper, Henderik A.Zdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Loucopoulos, PeriPastor, Oscarde Kinderen, Sybren
    Complementary proceedings of the 8th Workshop on Transformation & Engineering of Enterprises (TEE 2014), and the 1st International Workshop on Capability-oriented Business Informatics (CoBI 2014)2014Conference proceedings (editor) (Refereed)
  • 27.
    Nguyen, Vu
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Semi-Automated Method for Capturing Consumer Preferences for System Requirements2016In: The Practice of Enterprise Modeling: 9th IFIP WG 8.1. Working Conference, PoEM 2016, Skövde, Sweden, November 8–10, 2016, Proceedings / [ed] Jennifer Horkoff, Manfred A. Jeusfeld, Anne Persson, Springer, 2016, 117-132 p.Conference paper (Refereed)
    Abstract [en]

    There is a pressing need in the modern business environment for business-supporting software products to address countless consumers’ desires, where customer orientation is a key success factor. Consumer preference is thus an essential input for the requirements elicitation process of public-facing enterprise systems. Previous studies in this area have proposed a process to capture and translate consumer preferences into system-related goals using the Consumer Preference Meta-Model (CPMM) used to integrate consumer values from the marketing domain into objectives of information systems. However, there exists a knowledge gap between how this process can be automated at a large scale, when massive data sources, such as social media data, are used as inputs for the process. To address this problem, a case in which social media data related to four major US airlines is collected from Twitter, is analyzed by a set of text mining techniques and hosted in a consumer preference model, and is further translated to goal models in the ADOxx modelling platform. The analysis of experimental results revealed that the collection, recognition, model creation, and mapping of consumer preferences can be fully or partly automated. The result of this study is a semi-automated method for capturing and filtering consumer preferences as goals for system development, a method which significantly increases the efficiency of large-scale consumer data processing.

  • 28. Rychkova, Irina
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Speckert, Thomas
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Challenges of EA Methodologies Facing Progressive Decentralization in Modern Organizations2013In: PoEM Short Papers: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, 18-28 p.Conference paper (Refereed)
    Abstract [en]

    Enterprises with transparent boundaries, decentralized organizational structure, and constantly increasing requirements on IT flexibility, is a novel generation of organizations of 2020s. This paper elaborates on how the Enterprise Architecture (EA) can better support such organizations. We analyze three types of organizational structure: centralized, federated and decentralized. First, we identify the concepts that link organizational structure, IT Governance and EA. Then we use these concepts to identify conceptual problems related to IT decentralization, and to propose solutions. We illustrate our findings with a real case of a Higher Education organization in Sweden.

  • 29. Shahzad, Khurram
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Process warehouses in practice: a goal-driven method for business process analysis2012In: Journal of Software Maintenance and Evolution: Research and Practice, ISSN 1532-060X, E-ISSN 1532-0618, Vol. 24, no 3, 321-339 p.Article in journal (Refereed)
    Abstract [en]

    Process analysis and improvement, one of the core phases in the business process management life cycle, is reaching the top of the agenda for many enterprises and organizations. An emerging approach to analyzing business processes involves the use of process-oriented data warehouses to collect information about executed processes to enable their detailed analysis and thereby provide bases for possible improvements. However, very little work has been carried out on employing business orientation in the design and utilization of a process warehouse. The approach presented in this study addresses that limitation by proposing a method that relates business goals to the information from the warehouse. To do so, we start by defining a desired goal structure that concerns an existing business process. The obtained goal model is firstly utilized for scoping and designing a corresponding data model for a process warehouse, and further for retrieving the information from the warehouse to examine the fulfillment of the goals of interest. The key benefits of the proposed method are the provision of the relevant and accurate business process information as well as tracing the process-related goals to the process execution data and further to the analysis of the process. As validation of the proposed method, we develop a prototype, and a healthcare process is used as an illustrative example. Also, to demonstrate the method quality, we perform an experiment on the effectiveness of the information access and retrieval.

  • 30.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Janis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capability Driven Development – an Approach to Support Evolving Organizations2012In: The Practice of Enterprise Modeling: 5th IFIP WG 8.1 Working Conference, PoEM 2012. Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, 117-131 p.Conference paper (Refereed)
    Abstract [en]

    The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution – Capability Driven Development (CDD). A meta-model for representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, has been proposed. The use of meta-model is exemplified by a case from the energy efficiency domain. A number of issues related to use of the CDD approach, namely, capability delivery application, CDD methodology, and tool support also are discussed.

  • 31.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Development of a Modeling Language for Capability Driven Development: Experiences from Meta-modeling2016In: Conceptual Modeling: 35th International Conference, ER 2016, Gifu, Japan, November 14-17, 2016, Proceedings / [ed] Isabelle Comyn-Wattiau, Katsumi Tanaka, Il-Yeol Song, Shuichiro Yamamoto, Motoshi Saeki, Springer, 2016, 396-403 p.Conference paper (Refereed)
    Abstract [en]

    Changing business environments related to constant variations in customers’ demand, situational conditions, regulations, emerging security threats, etc. may be addressed by approaches that integrate organizational development with information system development taking into account changes in the application context. This paper presents experiences from Method Engineering of the Capability Driven Development (CDD) methodology with a focus on the CDD meta-model and the modeling activities that led to it. CDD consists of several method components. Hence, a conceptual meta-model of CDD and a meta-model of the modeling language based on the 4EM approach are presented together with a number of lessons learned.

  • 32.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Interview with Sladjan Maras on ‘‘Challenges and Needs in Enterprise Modeling’’2015In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 57, no 1, 79-81 p.Article in journal (Refereed)
    Abstract [en]

    Sladjan Maras is Vice President of Gartner Information Technology Research and Advisory Company. Mr. Maras leads the Enterprise Architecture business in EMEA at Gartner Consulting with focus on ensuring business impact when applying EA with Gartner’s key clients. He is responsible for business development, delivery, and management of engagements with key clients in EMEA. In the past he held various management and consulting positions at Gartner and prior to that at IBM.

  • 33.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Supporting Perspectives of Business Capabilities by Enterprise Modeling, Context, and Patterns2016In: Perspectives in Business Informatics Research: 15th International Conference, BIR 2016, Prague, Czech Republic, September 15–16, 2016, Proceedings / [ed] Václav Řepa, Tomáš Bruckner, Springer, 2016, 262-277 p.Conference paper (Refereed)
    Abstract [en]

    Contemporary enterprise information systems (IS) need to be sustainable in order to provision long-lasting functionality in the presence of changes in customers’ demand, varying environmental aspects, regulations, and many other factors. A key challenge is the need to adjust according to changes at run-time of the IS because not all of them can be anticipated and elaborates at the design time. Lately, the notion of capability has emerged in IS engineering as an instrument that integrates organizational development with IS development, taking into account changes in the application context of the solution. To this end, a methodology and a development environment have been elaborated with the concept of capability in focus, under the name of Capability Driven Development (CDD). It encompasses three key perspectives of organizational design – Enterprise Modeling, context modeling, and pattern modeling. The objectives of this paper are to present how the key perspectives have been incorporated in the CDD methodology, how the methodology has been supported by the CDD environment, and how the methodology and the environment have been used in practice. The application of the proposed approach is discussed for two business cases – outsourcing of energy management services at SIV AG (Germany), and e-government service portfolio provisioning at Everis (Spain).

  • 34.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Jānis
    Sandkuhl, Kurt
    Development of Capability Driven Development Methodology: Experiences and Recommendations2017In: The Practice of Enterprise Modeling: Proceedings / [ed] Geert Poels, Frederik Gailly, Estefania Serral Asensio, Monique Snoeck, Springer, 2017, 251-266 p.Conference paper (Refereed)
    Abstract [en]

    The field of Information Systems (IS) and Enterprise Modeling (EM) is continuously striving to address the challenges of the practice by developing new methods and tools. This paper presents experiences and lessons learned from the Method Engineering of the Capability Driven Development (CDD) methodology. The CDD methodology supports organizations operating in dynamic environments and integrates EM with information system (IS) development taking into account changes as the application context. The main focus is on presenting the CDD meta-model and the associated development activities as well as sharing the experience and recommendations for developing similar methods and tools.

  • 35.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Loucopoulos, Pericles
    Stratigaki, Christina
    Modeling Organizational Capabilities on a Strategic Level2016In: The Practice of Enterprise Modeling: 9th IFIP WG 8.1. Working Conference, PoEM 2016, Skövde, Sweden, November 8-10, 2016, Proceedings / [ed] Jennifer Horkoff, Manfred A. Jeusfeld, Anne Persson, Springer, 2016, 257-271 p.Conference paper (Refereed)
    Abstract [en]

    The notion of capability has emerged in Information System engineering as the means to support development of context dependent organizational solutions and supporting IT applications. To this end the Capability Driven Development (CDD) approach has been proposed. CDD currently focuses on designing and running applications that need to be adjusted according to changes in context, which can be seen as capability support on an operational level. This paper proposes a method component of CDD for strategic capability modeling in order to support business planning. The proposed component is to be used to analyze the organization’s capabilities on a strategic level, including aspects of collaboration with other enterprises. Its application in four companies is outlined and one application of capability design for the industrial symbiosis platform presented in detail.

  • 36.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Simic, Hrvoje
    Capability Driven Development for Building Sustainable Information Systems2016In: Advanced Information Systems Engineering: 28th International Conference, CAiSE 2016, Ljubljana, Slovenia, June 13–17, 2016 Proceedings / [ed] Selmin Nurcan, Pnina Soffer, Marko Bajec, Johann Eder, Springer, 2016, I-XXXIV p.Conference paper (Refereed)
    Abstract [en]

    The notion of capability has emerged in information system (IS) engineering as the means to support development of context dependent organizational solutions and supporting IS applications. To this end a Capability Driven Development (CDD) has been proposed. The CDD methodology supports IS development and designing as well as running applications that need to be adjusted according to changes in the context. This tutorial presents the methodology, demonstrates the tool support for CDD, as well as summarizes our experiences of using CDD in four companies.

  • 37.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards Consumer Preference-Aware Requirements2012In: Advanced Information Systems Engineering Workshops: CAiSE 2012 International Workshops, Proceedings / [ed] Marko Bajec, Johann Eder, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, 531-542 p.Conference paper (Refereed)
    Abstract [en]

    From the business perspective, one of the core concerns within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). However, while substantial work has been done on linking strategy to requirements for IS development, it has usually been focused on the core value exchanges offered by the business, overlooking other aspects influencing the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business’s customer value proposition, and this study aims to establish a conceptual link between them and system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of systems aligned to consumer preferences, and therefore systems that better support a consumer orientation, where the reasoning behind a particular solution stems from them. The contribution of this paper is the proposal of a consumer preference meta-model along with an illustration of its relationship to a requirements’ technique (i*) through the Strategy Maps business strategy formulation.

  • 38.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Model-based Approach for Capturing Consumer Preferences from Crowdsources: The Case of Twitter2016In: IEEE RCIS 2016: IEEE 10th International Conference on Research Challenges in Information Science / [ed] Sergio España, Jolita Ralyté, Carine Souveyet, IEEE Computer Society, 2016, 65-76 p.Conference paper (Refereed)
    Abstract [en]

    Consumer choices are enormously influential in the success of the companies and organizations behind the highly competitive global service and product offerings of today. Consumer choice relates to preference, i.e. a set of assumptions a person creates around a service or a product such as convenience, utility or aesthetics. Furthermore, consumer preferences allow ranking of different assumptions about products or services based on the expected or to-be-experienced satisfaction of consuming them. In our previous work, we proposed a conceptualization of consumer preferences—the Consumer Preference Meta-Model (CPMM)—to enable a classification and ranking of the preferences that would be the basis for deciding which of would be considered to be developed into supporting information systems/services. In this study we collect consumer preferences through crowdsourcing, and in particular Twitter, because of its increasing popularity as a source of up-to-date comments and information about current services and products. The tweets of four major American airlines were processed using different techniques from natural language processing (NLP) that enabled the classification of their objectives, content, and importance within CPMM. By next mapping the highest-ranked results from CPMM to goal models enabled a model-based linkage from a corpus of preferences contained within short texts to high-level requirements for system/services.

  • 39.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Case-based Development of Consumer Preferences Using Brand Personality and Values Co-creation2015In: The Practice of Enterprise Modeling / [ed] Jolita Ralyté, Sergio España, Óscar Pastor, Heidelberg: Springer , 2015, Vol. 235, 159-173 p.Conference paper (Refereed)
    Abstract [en]

    Consumers have preferences whose determination is outside the realm of economic rules and values. To be successful in current market conditions, product and service companies need to capture such preferences to provide best-fit support by their Information Systems (IS), sometimes by developing entirely new features. In our previous work, we have conceptualized a metamodel for incorporating consumer preferences into the development of IS —Consumer Preference Meta-Model (CPMM). This artifact was developed with the ability to be expanded with new kinds of consumer preferences, as well as their related concepts. Building upon that work, in this study we consider methodological usage of CPMM for the case of Asker’s Brand Personality as the primary value framework. The framework brings both the enterprise and the consumer into dialog, with this values co-creation fostering synchronicity between the information systems that are designed as an outgrowth of this process, and the desires of both the consumers and the businesses that they will support. The case example uses the Twitter feed of a major airline, whose tweets are processed using Aaker’s 5-factors and Kano’s quality framework. The results complete an instantiation of CPMM that generates a feature model reflective of both brand personality and values co-creation.

  • 40.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    iStar Instruction in Mixed Student Cohort Environments2015In: iStar Teaching Workshop: Proceedings of the 1st International iStar Teaching Workshop co-located with the 27th International Conference on Advanced Information Systems Engineering (CAiSE 2015) Stockholm, Sweden, June 9, 2015. / [ed] Jennifer Horkoff, James Lockerbie, Xavier Franch, Eric Yu, John Mylopoulos, Aachen: WISU Verlag Aachen , 2015, Vol. 1370, 19-24 p.Conference paper (Refereed)
  • 41.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Consumer Preference-Based Taxonomy for Information Systems Development2015In: Perspectives in Business Informatics Research: 14th International Conference, BIR 2015, Tartu, Estonia, August 26-28, 2015, Proceedings / [ed] Raimundas Matulevičius, Marlon Dumas, 2015, 213-227 p.Conference paper (Refereed)
    Abstract [en]

    A fundamental problem in many disciplines is the classification of objects within a domain of interest. This struggle is willingly undertaken to accrue the benefits of a shared vocabulary, with the concomitant reduction in complexity allowing for easier study of complex domains. Taxonomies are one such type of controlled vocabulary, and their development within information systems has moved from the ad hoc towards more standardized methods. However, the consumer preferences that catalyze and drive the development of many such systems have been little explored within information science research. This study presents a solution for this deficiency: a taxonomy structure of consumer preferences, based on extendible concepts derived from economic theory, marketing and psychology, and developed extending a known/generic taxonomy development method. A use case from the higher education domain—a platform for online education—has been used to demonstrate the efficacy of the proposed solution.

  • 42.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Intentional Modeling to Discover the User Preferences in Existing Software Systems2014In: Proceedings of the 7th International i* Workshop (iStar 2014), Thessaloniki, Greece, June 16-17, 2014, CEUR-WS , 2014Conference paper (Refereed)
    Abstract [en]

    Information systems consist of many low-level components, such as source code, functioning together as a unified whole. However, higher-level requirements, such as the preferences of users concerning quality intentions of the system, are often under-documented, if documented at all. Consequently it can be highly important to elicit the intentions underlying the system for driving or justifying system acceptance in a certain business context. This paper utilizes intentional modeling to discover just such user preferences in existing software systems, in this case a system for managing of the student thesis process in a Swedish university. To accomplish this, stepwise guidelines are proposed for evaluating what user preferences an extant software system expresses. These are presented in a feature model, which is then mapped to the software systems goals, which are themselves represented in i*.

  • 43.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Consumer Value-aware Enterprise Architecture2012In: Software Business: Third International Conference, ICSOB 2012. Proceedings / [ed] Michael A. Cusumano, Bala Iyer, N. Venkatraman, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, 55-69 p.Conference paper (Refereed)
    Abstract [en]

    To improve the alignment between business and IT, this paper explores how to make Enterprise Architecture (EA) aware of consumer values. Current proposals in enterprise modeling recognize the need for modeling user needs, or values. However they do not classify them nor do they provide means to obtain them. In our study, these are first introduced as basic values captured via Schwartz’s Value Survey, a cross-culturally applicable tool from the world of psychology, which are mapped onto Holbrook’s Typology of Consumer Values. Additionally, because formal models require inputs that are more concrete than abstract, and through this proposal, the indistinct values of consumers can be transformed and formalized to be incorporated into enterprise architecture, represented here by ISO/IEC 42010. The novelty of this work is found in the method for operationalizing consumer values for their alignment and utilization within information systems.

  • 44.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using i* to Capture Consumer Preferences as Requirements for Software Product Lines2013In: iStar 20136th International i* Workshop: Proceedings of the 6th International i* Workshop 2013 / [ed] Jaelson Castro, Jennifer Horkoff, Neil Maiden, Eric Yu, 2013, 97-102 p.Conference paper (Refereed)
    Abstract [en]

    The need for software to fit to diversity of numerous consumers has become a norm. Furthermore, technology innovations stimulate the growth of such software, thus making it even more available and appealing to consumers. Although how economic values relate and influence IT systems is an area that has been addressed, it is not clear whether and how consumer values do so. To address this challenge, this study aims to using i* establish a link between preferences of consumers and system requirements for Software Product Line (SPL) as a seamless way for systematically realizing variations. The presented results are grounded in an empirical study related to the development of a system for Online Education.

  • 45.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Moving from Business to Technology using Service-based Processes2005In: IEEE Internet Computing, ISSN 1089-7801, E-ISSN 1941-0131, Vol. 9, no 3, 73-81 p.Article in journal (Refereed)
    Abstract [en]

    In most organizations, business process realizations must be aligned with existing systems, which can impose specific requirements. Currently, however, there is no way to track the alignment between business processes and corresponding technical implementations. The authors' proposed framework offers a systematic way to classify and assess technical realizations of business processes.

  • 46.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Designing consumer-aligned services using business value modelling2012In: International Journal of Organisational Design and Engineering (IJODE), ISSN 1758-9797, E-ISSN 1758-9800, Vol. 2, no 3, 317-342 p.Article in journal (Refereed)
    Abstract [en]

    Given the dominance of service industries in today's economy, service improvement and innovation have become major concerns of many enterprises. To address these challenges, the service design should start at the business level at which services can be identified to provide values in an economically viable way by satisfying consumers' preferences for quality aspects. However, high-level business concepts, like value offerings, are hardly linked to technology levels, such as SOA and web services. Relying on the model driven development (MDD) and ontology paradigms, the paper proposes a method that uses business value models to elicit and structure business services from a consumer-centric quality perspective and transforming the business service model further to a web service model. To facilitate major MDD aspects, such as semantic-level descriptions and automated transformations, these models are designed as ontologies. A case study from the Swedish eye-care health sector is used to ground the presented method.

  • 47.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Exploring value business models for e-service design2010In: Model-driven domain analysis and software development: architectures and functions / [ed] Janis Osis and Erika Asnina, Hershey: IGI Global, 2010, no 2009, 232-253 p.Chapter in book (Other academic)
    Abstract [en]

    Contemporary enterprises face strong pressures to increase competitiveness by engaging in alliances of several kinds. In a rapidly increasing degree, traditional organizational structures evolve towards online business using modern ICT – such as the Internet, semantic standards, process- and service-oriented architectures. For efficient applications of inter-organizational information systems, the alignment between business and ICT is a key factor. At the ICT level, Web services are used as the cornerstones for modeling the interaction points of Web applications. So far, development of Web services has focused on a technical perspective, such as the development of standards for message exchanges and service coordination. Thereby, business concepts, such as economic values exchanged among the cooperating actors, cannot be traced in Web service specifications. As a consequence, business and ICT models become difficult to keep aligned. To address this issue, we propose a MDA-based approach for design of software services which may be implemented using Web services and Web service coordinations. The proposal focuses on a value-explorative analysis and modeling of business services at the CIM level, and model transformations using UML 2 to the PIM level, by utilizing well-defined mappings.

  • 48.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, MariteJohannesson, PaulStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Advanced Information Systems Engineering: 27th International Conference, CAiSE 2015, Stockholm, Sweden, June 8-12, 2015, Proceedings2015Collection (editor) (Refereed)
    Abstract [en]

    This book constitutes the proceedings of the 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015, held in Stockholm, Sweden, in June 2015.

    The 31 papers presented in this volume were carefully reviewed and selected from 236 submissions. They were organized in topical sections named: social and collaborative computing; business process modeling and languages; high volume and complex information management; requirements elicitation and management; enterprise data management; model conceptualisation and evolution; process mining, monitoring and predicting; intra- and inter-organizational process engineering; process compliance and alignment; enterprise IT integration and management; and service science and computing. The book also contains the abstracts of 3 keynote speeches and 5 tutorials, presented at the conference.

  • 49.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, Marite
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Preface to CAISE 20152016In: Information Systems, ISSN 0306-4379, E-ISSN 1873-6076, Vol. 62Article in journal (Other academic)
  • 50.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Pastor, Oscar
    Loucopoulos, Pericles
    On the Capability Notion in Business Informatics: [Opening]2014In: [Proceedings of] The 1st International Workshop on Capability-oriented Business Informatics (CoBI 2014) / [ed] Jelena Zdravkovic, Peri Loucopoulos, Oscar Pastor, 2014, 1-2 p.Conference paper (Other academic)
    Abstract [en]

    The business environments of today are changing rapidly, entailing complex anddynamic organizational constellations. Enterprises operating in these conditions needto have the capability to deliver their services in a variety of business contexts withsustainable quality and moreover to leverage them to competitive advantage. Latelythe notion of capability has gained a growing attention, due to a number of factors:the notion directs business investment focus, it can be used as a baseline for businessplanning, and it leads directly to service specification and design.

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