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  • 1.
    Andersson, Birger
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bergholtz, Maria
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Edirisuriya, Ananda
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Jayaweera, Prasad
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enterprise Sustainability through the Alignment of Goal Models and Business Models2008In: Proc. 3rd Intl. Workshop on Business/IT-Alignment and Interoperability (BUSITAL'08) / [ed] Johannesson, Paul et al., 2008, p. 73-87Conference paper (Other academic)
    Abstract [en]

    Business modelling can be used as a starting point for business analysis. The core of a business model is information about resources, events, agents, and their relations. The motivation of a business model can be found in the goals of an enterprise and those are made explicit in a goal model. This paper discusses the alignment of business models with goal models and proposes a method for constructing business models based on goal models. The method assists in the design of business models that conform to the explicit goals of an enterprise. Main benefits are clear and uniform goal formulations, well founded business model designs, and increased traceability between models.

  • 2.
    Andersson, Birger
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Aligning Goals and Services through Goal and Business Modelling2008In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854Article in journal (Refereed)
  • 3. Berzisa, Solvita
    et al.
    Bravos, George
    Cardona Gonzalez, Tania
    Czubayko, Ulrich
    Espana, Sergio
    Grabis, Janis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Jokste, Lauma
    Kampars, Janis
    Koc, Hasan
    Kuhr, Jan-Christian
    Llorca, Carlos
    Loucopoulos, Pericles
    Juanes Pascual, Raul
    Pastor, Oscar
    Sandkuhl, Kurt
    Simic, Hrvoje
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Girome Valverde, Francisco
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capability Driven Development: An Approach to Designing Digital Enterprises2015In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 57, no 1, p. 15-25Article in journal (Refereed)
    Abstract [en]

    The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution. This is referred to as Capability Driven Development (CDD). A meta-model representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, is being proposed. The use of themeta-model is validated in three industrial case studies as part of an ongoing collaboration project, whereas one case is presented in the paper. Issues related to the use of the CDD approach, namely, CDD methodology and tool support are also discussed.

  • 4.
    Björck, Fredrik
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cyber Resilience – Fundamentals for a Definition2015In: New Contributions in Information Systems and Technologies: Volume 1 / [ed] Alvaro Rocha, Ana Maria Correia, Sandor Costanzo, Luis Paulo Reis., Springer, 2015, p. 311-316Conference paper (Refereed)
    Abstract [en]

    This short paper examines the concept of cyber resilience from an organizational perspective. Cyber resilience is defined as “the ability to continuously deliver the intended outcome despite adverse cyber events”, and this definition is systematically described and justified. The fundamental building blocks of cyber resilience are identified and analyzed through the contrasting of cyber resilience against cybersecurity with regards to five central characteristics.

  • 5. Bravos, George
    et al.
    Gonzalez Cardona, Tania
    Czubayko, Ulrich
    Donath, Janet
    España, Sergio
    Grabis, Janis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Jokste, Lauma
    Kampars, Janis
    Kuhr, Jan-Christian
    Loucopoulos, Pericles
    Juanes Pascual, Raul
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Valverde, Francisco
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Deliverable 1.2: Initial version of requirements specification for CDD2013Report (Other academic)
    Abstract [en]

    The CaaS project will elaborate the Capability Driven Development (CDD) approach that will allow digital enterprises to exploit the notion of 'capability' as a means of both designing for services and with services. This deliverable defines an initial set of requirements for CDD. These requirements are provided by the industrial partners through exploration of their use cases. The goal of this deliverable is to identify potential benefits that the CaaS approach could bring to the use cases as well the features to be included the CDD methodology. The requirements are elicited from the use case partners during semi-structured interviews. They are documented in a form of goal models, actor models and concept models for each partner separately. Information documented in these models is used to define envisioned capabilities to be design and delivered during the project as well as to establish the scope of each use case. The use case scope definition focuses on use case goals, causes of capability delivery variability, capability delivery context, functions to be provided in the use case as well as potential capability delivery adjustments. The use case specific models are combined together to obtain a preliminary set of general requirements for CDD. These requirements show CDD goals, types of stakeholders, types of context and types of adjustments. The deliverable ends with concluding remarks about the partners’ expectations for CDD. The requirements for the use cases described in this deliverable will be further elaborated in the final requirements document deliverable D1.4 and will be iteratively refined during the use case elaboration performed in work packages WP2, WP3 and WP4.

  • 6.
    Edirisuriya, Ananda
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Aligning Goal and Value Models for Information System Design2009In: E-Technologies: Innovation in an Open World / [ed] Babin, Gilbert et al., 2009, Vol. 26, no 2009, p. 126-140Conference paper (Refereed)
    Abstract [en]

    The success of process-aware information systems and web services heavily depends on their ability to work as catalysts for the business values that are being exchanged in a business model. The motivation of a business model can be found in the goals of an enterprise which are made explicit in a goal model. From the IT perspective, goal and business models form part of a chain of models, ending with an information system model. Thereby, analyzing and establishing the alignment of business models with goal models is a starting task on the way to a business-aware information system. This paper discusses the alignment of value-based business models with system-oriented goal models. The result is a set of transformation rules between the two models. A case study from the health sector is used to argument the way we ground and apply our contribution.

  • 7. España, Sergio
    et al.
    Grabis, Jānis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Koç, Hasan
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Strategies for Capability Modelling: Analysis Based on Initial Experiences2015In: Advanced Information Systems Engineering Workshops: Proceedings / [ed] Anne Persson, Janis Stirna, Springer, 2015, p. 40-52Conference paper (Refereed)
    Abstract [en]

    Competitiveness and growth on an international market is for many businesses tightly coupled to their ability of quickly implementing new company strategies, business services and products or market entries. Capability management is among the approaches proposed to tackle these challenges. A feature is capturing the context of capability delivery and providing mechanisms for configuring the delivery. Among the work on capability management is the capability-driven design and delivery (CDD) approach that has been proposed by the EU-FP7 project CaaS. The aim of this paper is to contribute to CDD by (i) introducing different strategies for capability modelling, (ii) elaborating on the differences between these strategies, and (iii) contributing to an understanding of what strategy should be used under what preconditions. The paper addresses these aspects by describing the strategies and initial experiences gathered with them.

  • 8. España, Sergio
    et al.
    Ralyté, JolitaSoffer, PninaZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Pastor, Oscar
    Proceedings of Short and Doctoral Consortium Papers2015Conference proceedings (editor) (Refereed)
  • 9. Fleischmann, Albert
    et al.
    Guédria, WidedHeuser, LutzKornyshova, ElenaLoucopoulos, PericlesOberweis, AndreasPastor, OscarProper, Henderik A.Schmidt, WernerSchönthaler, FrankStary, ChristianVossen, GottfriedZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Complementary Proceedings of the 9th Workshop on Transformation & Engineering of Enterprises, the 2nd International Workshop on Capability-oriented Business Informatics, and the 2nd Workshop on Cross-Organizational and Cross-Company BPM2015Conference proceedings (editor) (Refereed)
  • 10.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michael
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Unified Business Strategy Language: A Meta-model of Strategy Maps2010In: The Practice of Enterprise Modeling: Third IFIP WG 8.1 Working Conference, PoEM 2010, Delft, The Netherlands, November 9-10, 2010. Proceedings / [ed] Patrick van Bommel et al., Springer Berlin/Heidelberg, 2010, p. 205-216Conference paper (Refereed)
    Abstract [en]

    Alignment between business strategies and the resources engaged ensuring their realization, has been a continuous concern of enterprises of all kinds in last few decades. Commonly, enterprises fail to establish the traceability from business strategies towards operational tasks carried by employees. From the requirements engineering perspective this problem leads also to a misalignment between business and IT assets. In this study, we argue that for communicating high-level intentions and strategies down to the operational perspective, i.e. tasks and resources, the core necessity is to have a rich and well-defined language for modeling business strategies. Such a language could be further utilized for facilitating formalizations and a constructive analysis of high-level business aspects of enterprises, as well for comparing and unifying existing intentional modeling languages from the business and requirements engineering domains. As a reference proposal for formalizing business strategies, we consider the well-established strategy maps [1] from the Management Information Systems community which provide textual concepts of strategy-related notions establishing causal relationships between them. We have set an effort to formalize strategy maps in the form of a meta-model, usage scenarios and constraints, providing a systematic basis for obtaining a unified language/ontology for business strategy modeling.

  • 11.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Business Strategy: A Meta-model of Strategy Maps and Balanced Scorecards2011In: 2011 Fifth International Conference on Research Challenges in Information Science (RCIS), Institute of Electrical and Electronics Engineers (IEEE) , 2011, p. 1-6Conference paper (Refereed)
    Abstract [en]

    Business strategy is aimed to support the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy's execution. However, there is a lack of means to establish and assess the alignment of business strategy and goal oriented requirements engineering. The objective of our ongoing research is to model business strategy in order to establish well-defined and traceable links with system requirements. In this paper, we propose a business strategy meta-model for Strategy maps and Balanced Scorecards. The validity of the meta-model is tested through a case scenario using OWL and Telos.

  • 12.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Competition-Driven Business Strategy for Business IT Alignment2011In: Advanced Information Systems Engineering Workshops: CAiSE 2011 International Workshops, London, UK, June 20-24, 2011. Proceedings / [ed] Camille Salinesi, Oscar Pastor, Springer Berlin/Heidelberg, 2011, p. 16-28Conference paper (Refereed)
    Abstract [en]

    Business strategy aims at supporting the vision of an enterprise, by paving the way to achieve it through goals that direct the strategy’s execution. Aligning business strategy to system requirements requires explicit models from both business strategy and requirements engineering. However, existing business strategy definition approaches are informal and their syntax is based on natural language, therefore, they cannot be used in model-driven alignment. An objective of our research is to define a well-structured business strategy modeling language. In this paper, we propose a business strategy meta-model based on Porter’s work on competition driven strategy and its extension by Stabell and Fjeldstad. Our UML meta-model is formalized in Telos and OWL. An initial validation is performed by instantiating the meta-model using a case scenario.

  • 13.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capturing Consumer Preference in System Requirements Through Business Strategy2013In: International Journal of Information System Modeling and Design, ISSN 1947-8186, E-ISSN 1947-8194, Vol. 4, no 4, p. 1-26Article in journal (Refereed)
    Abstract [en]

    A core concern within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). Substantial work has been done on linking strategy to requirements for IS development, but it has usually been focused on the core value exchanges offered by the business, and thus overlooking other aspects that influence the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business's customer value proposition, and this study aims to establish a conceptual link between both strategy and consumer preferences to system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of aligned systems, and therefore systems that better support a consumer orientation. The contribution of this paper is an approach to establish such alignment, with this being accomplished through the proposal of a consumer preference meta-model mapped to a business strategy meta-model further linked to a system requirements technique. The validity of this proposal is demonstrated through a case study carried out within an institution of higher education in Sweden.

  • 14.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Linking Strategic Innovation to Requirements: a look into Blue Ocean Strategy2012In: Emerging Topics in the Practice of Enterprise Modeling: Short Paper Proceedings of the 5th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling / [ed] K. Sandkuhl, U. Seigerroth, J. Stirna, 2012Conference paper (Refereed)
    Abstract [en]

    Business Strategy encapsulates an organisation's intentions towards the achievement of its vision. As such, business strategy frames the overarching business roadmap towards the accomplishment of strate- gic goals driven by competition, by own capabilities, or by innovation. Consequently, such a roadmap needs to be considered when building systems aimed at supporting the functionality of an enterprise. Intro- ducing business strategy to system's design using models facilitates the propagation of strategic notions to development techniques and methods. This study focuses on bringing a business strategy formulation driven by innovation into system requirements; specically, relating Blue Ocean Strategy to the notions of i*, an established goal modeling technique within requirements engineering.

  • 15.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-Centric Strategy2IS Linkage: an Empirical Study2014Conference paper (Refereed)
  • 16.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Model-Driven Alignment: an Empirical Study2014In: The Practice of Enterprise Modeling: 7th IFIP WG 8.1 Working Conference, PoEM 2014, Manchester, UK, November 12-13, 2014 proceedings / [ed] Frank Ulrich, Berlin: Springer, 2014, p. 271-281Conference paper (Refereed)
    Abstract [en]

    Current advancements in the business arena necessitate more than ever before the alignment of The Business and IT in organizations, which has been acknowledged as a complex issue to address. Our research is aimed at systematically addressing the linkage between business strategy and information systems (IS). We propose a model-driven approach for alignment, by leveraging the influence of established business strategy formulations from Strategic Management, and model-driven principles used within IS. The objective of this paper is to present the results of an empirical investigation carried out in Sweden on the linkage seeking to obtain insights from practitioners about the relevance of the problem, as well as of our model-driven proposal to address it.

  • 17.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling Strategy Maps and Balanced Scorecards using iStar2011In: Proceedings of the 5th International i* Workshop 2011 / [ed] Castro Jaelson et al., 2011, p. 90-95Conference paper (Refereed)
    Abstract [en]

    Aligning business strategy to enterprise models requires explicit models from both areas, mapped to each other. Mapping existing business strategy definition approaches to requirement engineering practices improves strategy dissemination towards development. In this paper we present an illustration of such a mapping using the Strategy Maps and Balanced Scorecards as a business strategy approach and iStar (i*) as a requirements engineering practice exemplified using a case scenario.

  • 18.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-Centric Strategy-IT Alignment: An Empirical Study in Progress2013In: Advanced Information Systems Engineering Workshops: CAiSE 2013 International Workshops. Proceedings / [ed] Xavier Franch, Pnina Soffer, Springer Berlin/Heidelberg, 2013, p. 146-155Conference paper (Refereed)
    Abstract [en]

    IT pervades all sectors of today's organizations. To support efficient business solutions, business-IT alignment has been long-time discussed as a solution. Given the complexity of achieving alignment, in our research we have hypothesized the importance of one partial possible solution, namely, the fit between strategy and information system requirements. To systematically investigate the influence of widely-used business strategy formulations, such as Porter’s Value Chain, Kaplan & Norton’s Strategy Maps, and others, we propose a model-centric approach to strategy-IT alignment where the strategy formulations are represented in the form of models, and mapped to requirements models. The objective of this paper is to present a pilot empirical investigation assessing if strategy-IT alignment is an issue of concern, and seeking to obtain insights from practitioners about relevance of our modelbased view for strategy-IT alignment. The empirical information is collected through a well-prepared questionnaire-based survey.

  • 19.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Petit, Michaël
    Model-driven Strategic Awareness: From a Unified Business Strategy Meta-model (UBSMM) to Enterprise Architecture2012In: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium. Proceedings / [ed] Ilia Bider, Terry Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Stanisław Wrycza, Springer Berlin/Heidelberg, 2012, p. 255-269Conference paper (Refereed)
    Abstract [en]

    Business strategy should be well understood in order to support an enterprise to achieve its vision and to define an architecture supporting that vision. While business views are identified in many Enterprise Architecture (EA) proposals, business strategy formulations from the area of Strategic Management are overlooked. Thus, IT solutions cannot be traced back to business strategy in a clear and unambiguous way. Our intended proposal, a Unified Business Strategy Meta-Model (UBSMM), aims at establishing such a link. UBSMM is a formalization of the integration of known business strategy formulations with precise semantics enabling its model-level usage to provide strategic awareness to Enterprise Architecture. In this paper we present the development process of UBSMM, and further, we propose conceptual relationships towards Enterprise Architecture (EA).

  • 20.
    Giannoulis, Constantinos
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zikra, Iyad
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bergholtz, Maria
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Comparative Analysis of Enterprise Modeling Approaches for Modeling Business Strategy2013In: PoEM Short Papers 2013: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, p. 193-204Conference paper (Refereed)
    Abstract [en]

    A gap in the alignment of business and IT lies between strategy and IS, despite the advancements of enterprise modeling. The objective of our study is to compare various enterprise modeling approaches with respect to their ability to capture and represent strategy notions. This includes identifying strategy notions from established business strategy formulations within Strategic Management, which are expressed in the Unified Business Strategy Meta Model. The interdisciplinary nature of the study constitutes a research challenge due to the significant difference on the levels of abstraction between Strategic Management and IS. To the best of our knowledge, no similar effort has been undertaken, therefore, the outcome of this study will provide the enterprise modeling community with a basis to address strategy and IS alignment linking strategic objectives and intentions to information systems.

  • 21. Grabis, Janis
    et al.
    Kirikova, MariteZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Stirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    PoEM Short Papers 2013: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013)2013Conference proceedings (editor) (Refereed)
  • 22. Grabis, Janis
    et al.
    Kirikova, MariteZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Stirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Practice of Enterprise Modeling: 6th IFIP WG 8.1 Working Conference, PoEM 2013. Proceedings2013Conference proceedings (editor) (Refereed)
  • 23. Grabis, Janis
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Overview of Capability-Driven Development Methodology2018In: Capability Management in Digital Enterprises / [ed] Kurt Sandkuhl, Janis Stirna, Cham: Springer, 2018, no 1, p. 59-84Chapter in book (Refereed)
    Abstract [en]

    The Capability-Driven Development (CDD) methodology supports development, delivery, and management of organization and information system capabilities. This chapter presents an overview of the CDD methodology in terms of the capability meta-model; the overall capability life cycle consisting of capability design, deployment, and feedback cycles; as well as the overall use of the CDD Environment. The way of working with CDD is illustrated with a simple example case from the travel management domain.

  • 24. Grabis, Jānis
    et al.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kampars, Jānis
    Koç, Hasan
    Sandkuhl, Kurt
    Stamer, Dirk
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Valverde, Francisco
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    CaaS Deliverable 5.3: The Final Version of Capability Driven Development Methodology2016Report (Other academic)
    Abstract [en]

    The overall objective of the CaaS project is to create an integrated approach consisting of methods, tools and reusable best practices that allow digital enterprises to take advantage of changes in business context and technologies. This deliverable primarily contributes to CaaS Objective 1, namely, “to elaborate a methodology and supporting methods for Capability Driven Development (CDD) which is adopted by the industrial partners involved in the project and their customers”. To this end the deliverable presents the final version of the CDD methodology, which consists of a number of method components supporting different aspects of the CDD process. More specifically, methodology components addressing capability design, enterprise and business process modelling, context modelling, supporting reuse, as well as adjusting capability delivery at run-time have been developed. Furthermore, there is a method component supporting the decision making about whether or not CDD is suitable and how to get started. The methodology also includes method extensions for specific application domains, namely business process outsourcing, collaborative software development and project management office. The deliverable reflects the modular and incremental approach to methodology engineering and documentation in CaaS, which is manifested in the methodology components and extensions. The modularity allows for the users to focus only on those parts of the methodology that are needed for their work. The CDD methodology is described from three conceptual aspects – (1) The modelling languages in terms of concepts and notations used to represent the modelling product, i.e. the models and capability designs created. (2) The way of working, the procedures and tools used, in order to arrive at a capability design that fits organization’s needs, i.e. the modelling process. (3) The technical foundation and formal definition of algorithms for run-time adjustments of capabilities. The deliverable also includes extensive examples of capability design, context modelling and run-time adjustments. These examples are meant to support understanding and selection of the method components.

  • 25. Green, Stewart
    et al.
    Regev, Gil
    Soffer, Pnina
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Business Processes and Support Systems: Design for Flexibility [Guest editorial]2006In: Software Process: Improvement and Practice, ISSN 1077-4866, E-ISSN 1099-1670, Vol. 12, no 1, p. 3-5Article in journal (Refereed)
  • 26.
    Henkel, Martin
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Valverde, Francsico
    Pastor, Oscar
    Capability Design with CDD2018In: Capability Management in Digital Enterprises / [ed] Kurt Sandkuhl, Janis Stirna, Cham: Springer, 2018, no 1, p. 101-116Chapter in book (Refereed)
    Abstract [en]

    One of the key tasks of the CDD methodology concerns designing capabilities starting from existing business requirements, enterprise models, and other kinds of organizational designs. As described in this chapter, the CDD methodology contains three complementary strategies for the design of capabilities: goal-first, process-first, and concept-first strategies. The view of the goal-first strategy is that capabilities exist as means to fulfill an organization’s long-term business objectives. The process-first strategy considers that capabilities are delivered through the execution of well-established business processes and therefore should be designed based on such processes. The concept-first strategy views stable information structures as the primary means for capability design. All three strategies for capability design shares four generic phases: scoping, identification, interlinking, and contextualizing and adapting. Each phase involves the use of some of the main CDD concepts in the capability design, such as goals, processes, context elements, or delivery patterns, as well as their relationships, with the final aim to obtain a well-defined model of one or several capabilities. Documentation of capabilities designed by the strategies is supported by the CDD environment, in particular the CDT tool support, a model-driven design.

  • 27.
    Ilayperuma, Tharaka
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Exploring the Value-based Business Models from the Inter-organizational Collaboration Perspective2010In: 25th ACM Symposium On Applied Computing (ACM SAC2010) / [ed] Sung Y. Shin, Sascha Ossowski, Michael Schumacher, ACM , 2010Conference paper (Refereed)
  • 28. Ilayperuma, Tharaka
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Goal-oriented Contextual Requirements Analysis in the Presence of Digital Stakeholders2018In: Proceedings of the 11th International i* Workshop co-located with the 30th International Conference on Advanced Information Systems Engineering (CAiSE 2018) / [ed] Miguel Goulão, Marcela Ruiz, Angelo Susi, CEUR-WS.org , 2018Conference paper (Refereed)
    Abstract [en]

    Deriving from diverse and vastly growing sources, digital data is emerging as the essential resource to organizations, enabling them to by enlarging their body of knowledge advance in highly demanding business situations and markets. The means enabling holistic reasoning and modeling business constellations including varieties of digital sources of data, and the ranges of different contexts covering those data are therefore a challenge in the modelling community. In this paper, we analyze the use of the core i* language for supporting modeling of context-dependent business environments where the contexts’ data is provided by digital actors. We have defined the mappings from the main concepts for the domain of the investigation (such as digital sources, context and capability) to the elements of the i* 2.0. We illustrated our proposal by applying it on the service concerning roads maintenance.

  • 29. Ilayperuma, Tharaka
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Business Value Models to Elicit Services Conducting Business Transactions2014In: Handbook of Research on Innovations in Systems and Software Engineering / [ed] Vicente García Díaz, Juan Manuel Cueva Lovelle and B. Cristina Pelayo García-Bustelo, Hershey: IGI Global, 2014, p. 98-124Chapter in book (Other academic)
    Abstract [en]

    Traditional organizational structures evolve towards online business using modern IT – such as cloud computing, semantic standards, process- and service-oriented architectures. On the technology level, Web services are dominantly used for modeling the interaction points of complex Web applications. So far, development of Web services has matured on the technical perspective considering for example the development of standards for message exchanges and service coordination. However, business concepts, such as economic assets exchanged in transactions between cooperating actors, cannot be easily traced in final Web service specifications. As a consequence, business and IT models become difficult to keep aligned. To address this issue, we propose an MDD approach to elicit business services, and further software services, using REA business model as the starting point. The proposal focuses on a value-explorative elicitation of business services at the top level and model transformations, using UML 2 to the system level, by utilizing well-defined mappings.

  • 30. Khan, Muhammad Wasimullah
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A User-Guided Approach for Large-Scale Multi-Schema Integration2012In: The Practice of Enterprise Modeling: Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 203-217Conference paper (Refereed)
    Abstract [en]

    Schema matching plays an important role in various fields of enterprise system modeling and integration, such as in databases, business intelligence, knowledge management, interoperability, and others. The matching problem relates to finding the semantic correspondences between two or more schemas. The focus of the most of the research done in schema and ontology matching is pairwise matching, where 2 schemas are compared at the time. While few semi-automatic approaches have been recently proposed in pairwise matching to involve user, current multi-schema approaches mainly rely on the use of statistical information in order to avoid user interaction, which is largely limited to parameter tuning. In this study, we propose a user-guided iterative approach for large-scale multi-schema integration. Given n schemas, the goal is to match schema elements iteratively and demonstrate that the learning approach results in improved accuracy during iterations. The research is conducted in SAP Research Karlsruhe, followed by an evaluation using large e-business schemas. The evaluation results demonstrated an improvement in accuracy of matching proposals based on user’s involvement, as well as an easier accomplishment of a unified data model.

  • 31. Lindström, Niklas
    et al.
    Nyström, Björn
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    An Analysis of Enterprise Architecture for Federated Environments2017In: The Practice of Enterprise Modeling: Proceedings / [ed] Geert Poels, Frederik Gailly, Estefania Serral Asensio, Monique Snoeck, Springer, 2017Conference paper (Refereed)
    Abstract [en]

    The challenge of business and IT-alignment has been a major concern for IT managers over the last few decades, as an increased congruence between the two aspects improves effectivity and results in organizations. Enterprise Architecture (EA) addresses the alignment by providing a holistic model-based view of the organization. However, previous research has revealed some generic discrepancies in prominent EA frameworks regarding their support towards more decentralized organizational structures. Following a case study research of a federated organization this paper analyzes in depth The Open Group Architecture Framework (TOGAF) EA framework, and based on identified discrepancies how it should be extended to provide an adequate support. By enabling the establishment and maintenance of a federated EA, the proposed extension should further increase the business and IT-alignment for federated organizations.

  • 32. Loucopoulos, Peri
    et al.
    Manolopoulos, YannisPastor, OscarTheodoulidis, BabisZdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    2017 IEEE 19th Conference on Business Informatics: Proceedings: Volume 1: Conference Papers2017Conference proceedings (editor) (Refereed)
  • 33. Molnar, Wolfgang A.
    et al.
    Proper, Henderik A.Zdravkovic, JelenaStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Loucopoulos, PeriPastor, Oscarde Kinderen, Sybren
    Complementary proceedings of the 8th Workshop on Transformation & Engineering of Enterprises (TEE 2014), and the 1st International Workshop on Capability-oriented Business Informatics (CoBI 2014)2014Conference proceedings (editor) (Refereed)
  • 34.
    Nguyen, Vu
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Semi-Automated Method for Capturing Consumer Preferences for System Requirements2016In: The Practice of Enterprise Modeling: 9th IFIP WG 8.1. Working Conference, PoEM 2016, Skövde, Sweden, November 8–10, 2016, Proceedings / [ed] Jennifer Horkoff, Manfred A. Jeusfeld, Anne Persson, Springer, 2016, p. 117-132Conference paper (Refereed)
    Abstract [en]

    There is a pressing need in the modern business environment for business-supporting software products to address countless consumers’ desires, where customer orientation is a key success factor. Consumer preference is thus an essential input for the requirements elicitation process of public-facing enterprise systems. Previous studies in this area have proposed a process to capture and translate consumer preferences into system-related goals using the Consumer Preference Meta-Model (CPMM) used to integrate consumer values from the marketing domain into objectives of information systems. However, there exists a knowledge gap between how this process can be automated at a large scale, when massive data sources, such as social media data, are used as inputs for the process. To address this problem, a case in which social media data related to four major US airlines is collected from Twitter, is analyzed by a set of text mining techniques and hosted in a consumer preference model, and is further translated to goal models in the ADOxx modelling platform. The analysis of experimental results revealed that the collection, recognition, model creation, and mapping of consumer preferences can be fully or partly automated. The result of this study is a semi-automated method for capturing and filtering consumer preferences as goals for system development, a method which significantly increases the efficiency of large-scale consumer data processing.

  • 35. Petrevska Nechkoska, Renata
    et al.
    Poels, Geert
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Enterprise Adaptability Using a Capability-oriented Methodology and Tool Support2018In: PrOse 2018. Practicing Open Enterprise Modelling within OMiLAB: Proceedings / [ed] Dominik Bork, Jānis Grabis, Birger Lantow, CEUR-WS.org , 2018, p. 61-72Conference paper (Refereed)
    Abstract [en]

    Complex, dynamically changing business environments impose great need for adaptability, where the enterprise modelling discipline ought to provide relevant support. To investigate how capability-oriented methodologies, aimed to integrate contextual enterprise modelling with system design and runtime adjustments facilitate enterprise adaptability in dynamic contexts, we are using a case of an international financial institution facing, through a timeline of several years, different adverse events. Our scenario follows planned transitions towards improvements, by considering how unplanned disturbing events influence the main enterprise elements - strategy, goals, rules, actors and resources, business processes, as well as technical components; and how context modelling and design of capabilities could be utilized to respond to undesired business situations, by providing an adaptation roadmap for managing planned and unplanned changes. By utilizing our previously defined multi-dimensional framework for enterprise adaptability, we have analyzed how Capability Driven Development methodology complementing an enterprise modelling approach such as 4EM, could be applied to support successful business transformations, as well as we outline the requirements for supporting tools, in our case - ADOxx.

  • 36. Rychkova, Irina
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards Decentralized IT Governance in the Public Sector: A Capability-oriented Approach2017In: Information Technology Governance in Public Organizations / [ed] Lazar Rusu, Gianluigi Viscusi, Springer, 2017, no 2017, p. 107-132Chapter in book (Refereed)
    Abstract [en]

    Modern public organizations undergo an important transformation becoming a part of dynamic “innovative ecosystem” where they co-create value with citizens, government, policy makers and other institutions. Information Technology plays a central role in this transformation. Getting more value from IT becomes an intrinsic part of organizational mission. Information Technology Governance (ITG) is an important instrument that ensures that the organization will succeed in its mission. Efficient yet adaptive ITG is indispensable. To respond to the increasing service demand, public organizations require resources and capacities that lay outside the organization. Co-production, engagement of citizens and partner organizations, open innovation—are some of the major challenges. Meeting these challenges, public organizations need to master new governance styles to overcome the shortcomings of hierarchical structures and centralized decision making. In this work, we define a model where we adopt the theory of public value in order to reason about different contexts where ITG mechanisms are proposed as capabilities. We distinguish between three ITG styles: centralized, federated and decentralized and thereby provide a rationale allowing public organizations to identify an ITG style that fits best to their value-creation context and corresponding capability patterns as reusable ways for implementing governance of IT.

  • 37. Rychkova, Irina
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Speckert, Thomas
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Challenges of EA Methodologies Facing Progressive Decentralization in Modern Organizations2013In: PoEM Short Papers: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, p. 18-28Conference paper (Refereed)
    Abstract [en]

    Enterprises with transparent boundaries, decentralized organizational structure, and constantly increasing requirements on IT flexibility, is a novel generation of organizations of 2020s. This paper elaborates on how the Enterprise Architecture (EA) can better support such organizations. We analyze three types of organizational structure: centralized, federated and decentralized. First, we identify the concepts that link organizational structure, IT Governance and EA. Then we use these concepts to identify conceptual problems related to IT decentralization, and to propose solutions. We illustrate our findings with a real case of a Higher Education organization in Sweden.

  • 38. Shahzad, Khurram
    et al.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Process warehouses in practice: a goal-driven method for business process analysis2012In: Journal of Software Maintenance and Evolution: Research and Practice, ISSN 1532-060X, E-ISSN 1532-0618, Vol. 24, no 3, p. 321-339Article in journal (Refereed)
    Abstract [en]

    Process analysis and improvement, one of the core phases in the business process management life cycle, is reaching the top of the agenda for many enterprises and organizations. An emerging approach to analyzing business processes involves the use of process-oriented data warehouses to collect information about executed processes to enable their detailed analysis and thereby provide bases for possible improvements. However, very little work has been carried out on employing business orientation in the design and utilization of a process warehouse. The approach presented in this study addresses that limitation by proposing a method that relates business goals to the information from the warehouse. To do so, we start by defining a desired goal structure that concerns an existing business process. The obtained goal model is firstly utilized for scoping and designing a corresponding data model for a process warehouse, and further for retrieving the information from the warehouse to examine the fulfillment of the goals of interest. The key benefits of the proposed method are the provision of the relevant and accurate business process information as well as tracing the process-related goals to the process execution data and further to the analysis of the process. As validation of the proposed method, we develop a prototype, and a healthcare process is used as an illustrative example. Also, to demonstrate the method quality, we perform an experiment on the effectiveness of the information access and retrieval.

  • 39.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Janis
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capability Driven Development – an Approach to Support Evolving Organizations2012In: The Practice of Enterprise Modeling: 5th IFIP WG 8.1 Working Conference, PoEM 2012. Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 117-131Conference paper (Refereed)
    Abstract [en]

    The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution – Capability Driven Development (CDD). A meta-model for representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, has been proposed. The use of meta-model is exemplified by a case from the energy efficiency domain. A number of issues related to use of the CDD approach, namely, capability delivery application, CDD methodology, and tool support also are discussed.

  • 40.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Development of a Modeling Language for Capability Driven Development: Experiences from Meta-modeling2016In: Conceptual Modeling: 35th International Conference, ER 2016, Gifu, Japan, November 14-17, 2016, Proceedings / [ed] Isabelle Comyn-Wattiau, Katsumi Tanaka, Il-Yeol Song, Shuichiro Yamamoto, Motoshi Saeki, Springer, 2016, p. 396-403Conference paper (Refereed)
    Abstract [en]

    Changing business environments related to constant variations in customers’ demand, situational conditions, regulations, emerging security threats, etc. may be addressed by approaches that integrate organizational development with information system development taking into account changes in the application context. This paper presents experiences from Method Engineering of the Capability Driven Development (CDD) methodology with a focus on the CDD meta-model and the modeling activities that led to it. CDD consists of several method components. Hence, a conceptual meta-model of CDD and a meta-model of the modeling language based on the 4EM approach are presented together with a number of lessons learned.

  • 41.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Interview with Sladjan Maras on ‘‘Challenges and Needs in Enterprise Modeling’’2015In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 57, no 1, p. 79-81Article in journal (Refereed)
    Abstract [en]

    Sladjan Maras is Vice President of Gartner Information Technology Research and Advisory Company. Mr. Maras leads the Enterprise Architecture business in EMEA at Gartner Consulting with focus on ensuring business impact when applying EA with Gartner’s key clients. He is responsible for business development, delivery, and management of engagements with key clients in EMEA. In the past he held various management and consulting positions at Gartner and prior to that at IBM.

  • 42.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Supporting Perspectives of Business Capabilities by Enterprise Modeling, Context, and Patterns2016In: Perspectives in Business Informatics Research: 15th International Conference, BIR 2016, Prague, Czech Republic, September 15–16, 2016, Proceedings / [ed] Václav Řepa, Tomáš Bruckner, Springer, 2016, p. 262-277Conference paper (Refereed)
    Abstract [en]

    Contemporary enterprise information systems (IS) need to be sustainable in order to provision long-lasting functionality in the presence of changes in customers’ demand, varying environmental aspects, regulations, and many other factors. A key challenge is the need to adjust according to changes at run-time of the IS because not all of them can be anticipated and elaborates at the design time. Lately, the notion of capability has emerged in IS engineering as an instrument that integrates organizational development with IS development, taking into account changes in the application context of the solution. To this end, a methodology and a development environment have been elaborated with the concept of capability in focus, under the name of Capability Driven Development (CDD). It encompasses three key perspectives of organizational design – Enterprise Modeling, context modeling, and pattern modeling. The objectives of this paper are to present how the key perspectives have been incorporated in the CDD methodology, how the methodology has been supported by the CDD environment, and how the methodology and the environment have been used in practice. The application of the proposed approach is discussed for two business cases – outsourcing of energy management services at SIV AG (Germany), and e-government service portfolio provisioning at Everis (Spain).

  • 43.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Jānis
    Sandkuhl, Kurt
    Development of Capability Driven Development Methodology: Experiences and Recommendations2017In: The Practice of Enterprise Modeling: Proceedings / [ed] Geert Poels, Frederik Gailly, Estefania Serral Asensio, Monique Snoeck, Springer, 2017, p. 251-266Conference paper (Refereed)
    Abstract [en]

    The field of Information Systems (IS) and Enterprise Modeling (EM) is continuously striving to address the challenges of the practice by developing new methods and tools. This paper presents experiences and lessons learned from the Method Engineering of the Capability Driven Development (CDD) methodology. The CDD methodology supports organizations operating in dynamic environments and integrates EM with information system (IS) development taking into account changes as the application context. The main focus is on presenting the CDD meta-model and the associated development activities as well as sharing the experience and recommendations for developing similar methods and tools.

  • 44.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kampars, Janis
    Capability Patterns as the Enablers for Model-based Development of Business Context-aware Applications2015In: CBI-CP-2015 (TEE 2015, CoBI 2015, XOC-BPM 2015) Complementary Proceedings of the Workshops TEE, CoBI, and XOC-BPM at IEEE-COBI 2015, CEUR-WS.org , 2015Conference paper (Refereed)
    Abstract [en]

    Lately the notion of capability has emerged in information system engineering as the means to support development of context dependent organizational solutions and supporting IT applications. To this end a Capability Driven Development (CDD) approach has been proposed. As key part of CDD is the concept of patterns that is used to support the capability design from existing solutions as well as the adjustment of the capability delivery at run-time. A pattern template and meta-model is presented together with the CDD lifecycle that incorporates pattern development and use. The initial experiences of use of the patterns as part of CDD at three industrial use cases are also presented.

  • 45.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Loucopoulos, Pericles
    Stratigaki, Christina
    Modeling Organizational Capabilities on a Strategic Level2016In: The Practice of Enterprise Modeling: 9th IFIP WG 8.1. Working Conference, PoEM 2016, Skövde, Sweden, November 8-10, 2016, Proceedings / [ed] Jennifer Horkoff, Manfred A. Jeusfeld, Anne Persson, Springer, 2016, p. 257-271Conference paper (Refereed)
    Abstract [en]

    The notion of capability has emerged in Information System engineering as the means to support development of context dependent organizational solutions and supporting IT applications. To this end the Capability Driven Development (CDD) approach has been proposed. CDD currently focuses on designing and running applications that need to be adjusted according to changes in context, which can be seen as capability support on an operational level. This paper proposes a method component of CDD for strategic capability modeling in order to support business planning. The proposed component is to be used to analyze the organization’s capabilities on a strategic level, including aspects of collaboration with other enterprises. Its application in four companies is outlined and one application of capability design for the industrial symbiosis platform presented in detail.

  • 46.
    Stirna, Janis
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Simic, Hrvoje
    Capability Driven Development for Building Sustainable Information Systems2016In: Advanced Information Systems Engineering: 28th International Conference, CAiSE 2016, Ljubljana, Slovenia, June 13–17, 2016 Proceedings / [ed] Selmin Nurcan, Pnina Soffer, Marko Bajec, Johann Eder, Springer, 2016, p. I-XXXIVConference paper (Refereed)
    Abstract [en]

    The notion of capability has emerged in information system (IS) engineering as the means to support development of context dependent organizational solutions and supporting IS applications. To this end a Capability Driven Development (CDD) has been proposed. The CDD methodology supports IS development and designing as well as running applications that need to be adjusted according to changes in the context. This tutorial presents the methodology, demonstrates the tool support for CDD, as well as summarizes our experiences of using CDD in four companies.

  • 47.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards Consumer Preference-Aware Requirements2012In: Advanced Information Systems Engineering Workshops: CAiSE 2012 International Workshops, Proceedings / [ed] Marko Bajec, Johann Eder, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 531-542Conference paper (Refereed)
    Abstract [en]

    From the business perspective, one of the core concerns within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). However, while substantial work has been done on linking strategy to requirements for IS development, it has usually been focused on the core value exchanges offered by the business, overlooking other aspects influencing the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business’s customer value proposition, and this study aims to establish a conceptual link between them and system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of systems aligned to consumer preferences, and therefore systems that better support a consumer orientation, where the reasoning behind a particular solution stems from them. The contribution of this paper is the proposal of a consumer preference meta-model along with an illustration of its relationship to a requirements’ technique (i*) through the Strategy Maps business strategy formulation.

  • 48.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Model-based Approach for Capturing Consumer Preferences from Crowdsources: The Case of Twitter2016In: IEEE RCIS 2016: IEEE 10th International Conference on Research Challenges in Information Science / [ed] Sergio España, Jolita Ralyté, Carine Souveyet, IEEE Computer Society, 2016, p. 65-76Conference paper (Refereed)
    Abstract [en]

    Consumer choices are enormously influential in the success of the companies and organizations behind the highly competitive global service and product offerings of today. Consumer choice relates to preference, i.e. a set of assumptions a person creates around a service or a product such as convenience, utility or aesthetics. Furthermore, consumer preferences allow ranking of different assumptions about products or services based on the expected or to-be-experienced satisfaction of consuming them. In our previous work, we proposed a conceptualization of consumer preferences—the Consumer Preference Meta-Model (CPMM)—to enable a classification and ranking of the preferences that would be the basis for deciding which of would be considered to be developed into supporting information systems/services. In this study we collect consumer preferences through crowdsourcing, and in particular Twitter, because of its increasing popularity as a source of up-to-date comments and information about current services and products. The tweets of four major American airlines were processed using different techniques from natural language processing (NLP) that enabled the classification of their objectives, content, and importance within CPMM. By next mapping the highest-ranked results from CPMM to goal models enabled a model-based linkage from a corpus of preferences contained within short texts to high-level requirements for system/services.

  • 49.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Case-based Development of Consumer Preferences Using Brand Personality and Values Co-creation2015In: The Practice of Enterprise Modeling / [ed] Jolita Ralyté, Sergio España, Óscar Pastor, Heidelberg: Springer , 2015, Vol. 235, p. 159-173Conference paper (Refereed)
    Abstract [en]

    Consumers have preferences whose determination is outside the realm of economic rules and values. To be successful in current market conditions, product and service companies need to capture such preferences to provide best-fit support by their Information Systems (IS), sometimes by developing entirely new features. In our previous work, we have conceptualized a metamodel for incorporating consumer preferences into the development of IS —Consumer Preference Meta-Model (CPMM). This artifact was developed with the ability to be expanded with new kinds of consumer preferences, as well as their related concepts. Building upon that work, in this study we consider methodological usage of CPMM for the case of Asker’s Brand Personality as the primary value framework. The framework brings both the enterprise and the consumer into dialog, with this values co-creation fostering synchronicity between the information systems that are designed as an outgrowth of this process, and the desires of both the consumers and the businesses that they will support. The case example uses the Twitter feed of a major airline, whose tweets are processed using Aaker’s 5-factors and Kano’s quality framework. The results complete an instantiation of CPMM that generates a feature model reflective of both brand personality and values co-creation.

  • 50.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Extending Enterprise Architectures to Capture Consumer Values: The Case of TOGAF2015In: Advanced Information Systems Engineering Workshops: Proceedings / [ed] Anne Persson, Janis Stirna, Springer, 2015, p. 221-232Conference paper (Refereed)
    Abstract [en]

    This paper explores how to make Enterprise Architecture (EA) aware of consumer values. Current proposals in enterprise modeling recognize the need for user needs, although often without taking explicit account of the consumer values that are at the root of the exchange process. Enterprise architecture provides a roadmap for the development of systems that can support the creation and delivery of products of interest. First, a survey of enterprise architecture practitioners highlights the importance and significance of integrating consumer values into enterprise architecture through. Next, the survey results are used to enhance a consumer value meta-model for better integration with enterprise architecture, specifically The Open Group Architecture Framework (TOGAF).

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