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  • 1. Bengtsson, Lars
    et al.
    Lakemond, Nicolette
    Dabhilkar, Mandar
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Exploiting supplier innovativeness through knowledge integration2013In: International Journal of Technology Management, ISSN 0267-5730, E-ISSN 1741-5276, Vol. 61, no 3-4, p. 237-253Article in journal (Refereed)
    Abstract [en]

    Firms are increasingly involving and relying on networks of suppliers and other external partners in their innovation processes. A successful exploitation of suppliers' technology and competencies is however challenging, not least in situations characterised by technological uncertainty. The main purpose of this study is to analyse how supplier innovativeness may be leveraged through internal knowledge integration capabilities in involving suppliers. The analysis is based on a survey of firms in Europe and North America. The study shows that innovative suppliers do contribute to a firm's innovation performance in terms of time-to-market and level of innovation in products/services. The main result is that an internal knowledge integration capability in terms of proficiency in supplier management and cross-functional decision making boosts innovation performance, in particular when technological uncertainty is high.

  • 2.
    Dabhilkar, Mandar
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Bengtsson, Lars
    Lakemond, Nicolette
    Sustainable supply management as a purchasing capability: A power and dependence perspective2016In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 36, no 1, p. 2-22Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to use the relative power and total interdependence concepts as an intervening theoretical lens to explain why and how sustainable supply management (SSM) initiatives by manufacturing firms differ across the Kraljic matrix according to purchasing capability.

    Design/methodology/approach: Tested hypotheses by subjecting survey data from 338 manufacturers on buyer-supplier relationships in Europe and North America to regression analysis.

    Findings: Shows three situations where relative power and total interdependence determine the effectiveness of purchasing capabilities. First, sustainability programs impact supplier compliance in all Kraljic categories but bottleneck items. Second, there are significant trade-offs between lower cost and higher social and environmental supplier compliance for noncritical components. Third, strategic alignment of sustainability objectives between corporate and supply function levels only leads to improved financial performance for strategic components.

    Research limitations/implications: Further research could take power and dependence into account to explain when and how purchasing capabilities focussed on sustainability can be achieved.

    Practical implications: Shows how supply strategists could devise-tailored approaches for different purchasing categories with respect to power and dependence when pursuing economic, social and environmental objectives in combination - the triple bottom line - along their supply chains.

    Originality/value: Illustrates and provides a theoretical explanation for why SSM is a purchasing capability that must vary across purchasing categories defined by different situations of power and dependence.

  • 3.
    Dabhilkar, Mandar
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Birkie, Seyoum Eshetu
    Kaulio, Matti
    Supply-side resilience as practice bundles: a critical incident study2016In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 36, no 8, p. 948-970Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to conceptualize a typology of supply-side resilience capabilities and empirically validates these capabilities and their constituent bundles of practices. Design/methodology/approach - The study is primarily qualitative, employing the critical incident technique to collect data across 22 firms and seeking to validate how and why practice bundles form and relate to operations performance. It contains a frequency of occurrence analysis for the purpose of triangulation, a minor statistical part to provide some additional evidence of bundle formation and correlation between adoption of bundles of practices and recovered operations performance after upstream supply chain disruptions. Findings - Four supply-side resilience capabilities are conceptualized along two dichotomous dimensions - proactive/reactive and internal/external - in a 2x2 matrix as proactive-internal, proactive-external, reactive-internal and reactive-external resilience capabilities. Empirical support for the conceptualized typology is found. Bundles of specific practices that can be associated with each capability are identified. Moreover, the study finds a relationship between these practice bundles and recovered operations performance. Research limitations/implications - The statistical part is used just to provide some additional evidence through factor and regression analyses that these capabilities exist and do benefit adopting firms. Practical implications - Specifies practices that lead to recovered operations performance in the event of supply disruptions. Originality/value - Advances current theory by operationalizing resilience as a set of dynamic capabilities in terms of practice bundles that aid in recovering operations performance upon supply disruptions.

  • 4.
    Dabhilkar, Mandar
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Svarts, Anna
    From general to specialty hospitals: operationalising focus in healthcare operations2019In: Operations Management Research, ISSN 1936-9735, E-ISSN 1936-9743, Vol. 12, no 1-2, p. 94-111Article in journal (Refereed)
    Abstract [en]

    This study proposes an operationalisation of the term focus in healthcare operations. We develop a configuration model consisting of six interrelated dimensions that can be used to characterise hospital focus. The proposed dimensions of focus are Knowledge areas, Procedures, Medical conditions, Patient groups, Planning horizons and Levels of difficulty. The strength of these dimensions is shown through empirical examination, using a three-step methodology to analyse case study data from a unique transformation project where general hospitals were turned into new types of focused specialty hospitals. As our study takes a portfolio approach to the allocation of demand segments to different healthcare delivery units, it contributes to operations management knowledge with a model for segmenting healthcare demand from an operations perspective. This configuration model provides researchers and practitioners with a tool for understanding current configurations as well as for identifying potential new configurations of focus in healthcare.

  • 5.
    Dabhilkar, Mandar
    et al.
    Stockholm University, Faculty of Social Sciences, School of Business.
    Åhlström, Pär
    Converging production models: the STS versus lean production debate revisited2013In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 33, no 8, p. 1019-1039Article in journal (Refereed)
    Abstract [en]

    Purpose - Against the background of the often politicized debate on the advantages and disadvantages of production models based on sociotechnical systems (STS) theory and lean production (LP), this paper develops a notion of a hybrid model consisting of elements of both STS and LP and tests its validity by empirical examination. Design/methodology/approach - A representative sample of manufacturing plants in Sweden was surveyed. The questionnaire measured the hybrid model in three specific constructs: STS in terms of an integrated work organizational design featuring multifunctional teams, decentralized responsibilities and integrated functions; LP in terms of adoption of lean practices such as just-in-time; and plant performance in terms of productivity, quality, delivery and speed. The obtained data were subjected to multiple regression analysis to test our convergence argument while controlling for plant size, order fulfilment practice and production process type. Findings - A relationship between the elements of STS and LP is found. Implementing elements of both production models together leads to better plant performance than implementing either one in isolation. Furthermore, plants having an integrated work organization are possibly more successful in adopting the principles of LP, which in turn leads to improved plant performance. Originality/value - In contrast to earlier research, the paper argues based on empirical findings that there is no inherent conflict between STS and LP. Rather, these production models have evolved over time and converged into a hybrid. The strong relationship between work organization design and LP practices suggests a need for a broad and parallel change effort for high performance impact.

  • 6.
    Markowski, Peter
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Dabhilkar, Mandar
    Stockholm University, Faculty of Social Sciences, Stockholm Business School.
    Collaboration for continuous innovation: routines for knowledge integration in healthcare2016In: International Journal of Technology Management, ISSN 0267-5730, E-ISSN 1741-5276, Vol. 71, no 3-4, p. 212-231Article in journal (Refereed)
    Abstract [en]

    Routines allow organisations to perform basic functional activities and to continuously adapt through innovation. To understand how the search for new knowledge occurs, this paper explores how knowledge is integrated in search routines for innovation, and how search routines differ between contexts. Becker's (2005) general model, based on the notions of antecedents and routine characteristics, is adapted to develop a framework for analysing search routines for innovation. The framework is then applied in two case studies of healthcare clinics employing iterative and sequential modes of healthcare, respectively. The cases illustrate how the context affects the form of the search routine. The study demonstrates the viability of empirically investigating routines using a coherent framework, to understand how contextual factors affect routines at the operational level.

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