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  • 1.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Ansvar och marknader: vem tar ansvar för spelmarknadens baksida?2014Bok (Övrigt vetenskapligt)
  • 2.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Assigning responsibility for gambling-related harm: scrutinizing processes of direct and indirect consumer responsibilization of gamblers in Sweden2017Ingår i: Addiction Research and Theory, ISSN 1606-6359, E-ISSN 1476-7392, Vol. 25, nr 6, s. 462-475Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study is an inquiry into how actors in the Swedish gambling industry, gambling problem prevention and support structures articulate responsibility for the problems that arise from gambling. A main point made in the study is that responsibility for the gambling-related harm is actively constructed and reproduced in a hegemonic way that situates the main responsibility for the emergence and handling of gambling-related harm on the individual gambler and that relies heavily on the individual's capacity to control and adjust his/her consumption to prevent gambling related harm. Drawing on extensive ethnographical fieldwork on responsible gambling practices in the Swedish context, the author brings attention to the often-unproblematized view of contemporary responsible gambling measures, and the need to develop a self-reflexive critical analysis of the ways in which responsibility is divided and assigned in this politicized market and wider policy field. As a conceptual contribution, an analytical distinction is suggested between measures of direct responsibilization (teaching and training gamblers to be responsible) and measures of indirect responsibilization (teaching and training intermediaries in the market, such as gambling agents and support association staff, to relinquish responsibility on behalf of the gambling consumer). The results indicate that such a distinction is fruitful for a nuanced understanding of contemporary responsibility policies and practices.

  • 3.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan i Stockholm, Sverige.
    Att styra komplexa verksamheter mot mål och resultat - en forskningsöversikt2017Rapport (Övrigt vetenskapligt)
  • 4.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Expert utan regler: managementkonsulternas frizon i det genomreglerade expertsamhället2012Ingår i: Expertsamhällets organisering: okunskapens triumf? / [ed] Staffan Furusten, Andreas Werr, Lund: Studentlitteratur AB, 2012, s. 27-49Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 5.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Experts without rules: scrutinizing the unregulated free zone of the management consultants2017Ingår i: The Organization of the Expert Society / [ed] Staffan Furusten, Andreas Werr, New York: Routledge, 2017Kapitel i bok, del av antologi (Refereegranskat)
  • 6.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Making up the responsible gambler: Organizing self-control education and responsible gaming equipment in the Swedish gambling market2011Ingår i:  , 2011Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    Responsibilization permeates the various corners of society - not least the

    markets where responsibility is shifted down from states and organizations to individuals in their role as consumers. How then is responsibility (re)constructed and (re)distributed amongst market actors? This empirical paper contributes to our understanding of the ‘preventive turn’ in governance and more specifically the current trend towards self-control, and self-management by an analysis of consumer responsibilization at the market level. The paper is empirically based on interviews with key informants involved in attempts to organize rational, responsible consumers in the contested Swedish gambling market, a dozen participant observations of responsible gaming education (offline) and Internet studies of on-line equipment and education designed to motivate and teach gamblers to assume responsibility for gambling related problems. Drawing on a market constructionist perspective a model of responsibility in the making is presented. The paper then contributes with empirical illustrations of consumer responsibilization practices carried out in the Swedish context. Findings suggest that the responsible gambler is made up both directly and indirectly, both positively and negatively and by employment of a subtle yet powerful discourse of care.

  • 7.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Modernizing the Public Sector: Scandinavian Perspectives, Lapsley, I & Knutsson, H. (Red.). Routledge, 20172018Ingår i: Organisation & Samhälle, ISSN 2001-9114, E-ISSN 2002-0287, nr 2, s. 40-40Artikel, recension (Övrig (populärvetenskap, debatt, mm))
  • 8.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan, Sverige.
    Om värdet av organisatorisk mångfald2017Ingår i: Nordisk Försäkringstidskrift, ISSN 0348-6516, E-ISSN 2001-1741, nr 3Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 9.
    Alexius, Susanna
    Handelshögskolan i Stockholm, Sweden.
    Ska ni införa målstyrning? Tänk på detta först: En summering av 40 års forskning av målstyrning i praktiken2012Konferensbidrag (Övrig (populärvetenskap, debatt, mm))
  • 10.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Spela lagom!2014Ingår i: Alla dessa marknader: RJ:s årsbok 2014/2015 / [ed] Jenny Björkman, Björn Fjæstad & Susanna Alexius, Göteborg: Makadam Förlag, 2014, s. 159-172Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 11.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    'The Most Regulated Deregulated Market in the World'? Sellers Organizing across Markets2018Ingår i: Organizing and Reorganizing Markets / [ed] Nils Brunsson, Mats Jutterström, Oxford: Oxford University Press, 2018Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    Markets are intertwined. If a certain market is perceived as being unorganized or inappropriately organized for neighbouring markets, sellers or buyers in those adjacent markets may step in as organizers. In this chapter, I use the case of the Swedish taxi market as it developed from around 1990 until 2015 to demonstrate how hotel companies and owners of travel terminals haveassumed organizer roles in the taxi transport market. This account is based on a qualitative analysis of three cases of participant observation and eight interviews with key stakeholders. The interviews and the first two observations were conducted in the autumn of 2013, and one additional observation was conducted in the spring of 2015. In addition, the chapter is informed by a broad base of documents: previous research, industry reports and company policies, newspaper articles, and public reports.

  • 12.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Tillitens förutsättningar2017Ingår i: Leda med tillit / [ed] Peter Örn, Stockholm: Idealistas , 2017Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 13.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Varför är det så svårt att åstadkomma ansvar på marknader?2014Ingår i: Lotteriinspektionens skriftserie, Strängnäs: Lotteriinspektionen , 2014, nr 6, s. 14-29Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    Ek dr. Susanna Alexius vid Score, Stockholms universitet och Handelshögskolan i Stockholm ger sin syn på ansvarsfrågan inom bland annat spelmarknaden genom en sammanställning av det egna författarskapet i bl a boken Ansvar och marknader (Liber 2014) och ytterligare aktuell litteratur inom området. Hon lyfter här frågan om marknadens förutsättning att fördela och ge initiativ till ansvarstagande för spelmarknadens baksidor för att ge ytterligare fördjupning kring lösningen av problem inom spelmarknaden. Slutsatserna står delvis i kontrast mot ett förhärskande tankestoff om individualitet, beteendevetenskap och det egna ansvaret.

  • 14.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Världens mest reglerade avreglerade marknad?2014Ingår i: Alla dessa marknader: RJ:s årsbok 2014/2015 / [ed] Jenny Björkman, Björn Fjæstad & Susanna Alexius, Göteborg: Makadam Förlag, 2014, s. 97-116Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 15.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Castillo, Daniel
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Rosenström, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Contestation in transition: value configurations and market reform in the markets for gambling, coal and alcohol2014Ingår i: Configuring Value Conflicts in Markets / [ed] Susanna Alexius, Kristina Tamm Hallström, Padstow: Edward Elgar Publishing, 2014, s. 178-204Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 16.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Castillo, Daniel
    Stockholms centrum för forskning om offentlig sektor (SCORE), Stockholm Centre for Organizational Research (SCORE).
    Rosenström, Martin
    Stockholms centrum för forskning om offentlig sektor (SCORE), Stockholm Centre for Organizational Research (SCORE).
    Contestation in transition: Value-conflicts and the organization of markets. The cases of alcohol, gambling and coal2011Rapport (Övrigt vetenskapligt)
    Abstract [en]

    In this paper an historical comparative approach is applied to analyze how value conflict discourse and organization have evolved from the 1800s onward in three contested commodity markets – the alcohol, gambling and coal market. Situated mainly in the Swedish context, the three case studies demonstrate that the values at stake as well as the organizational arrangements brought forth in response to underlying value conflicts have changed significantly over time in all three markets. The commodities have stayed contested but for more or different reasons. Analyzing a dozen transformative moments in total we conclude that it matters to the organization of a market if there is an underlying value conflict and how this value conflict is configured. The comparative analysis sheds light on four processes in which value-conflict underpinnings of contested commodity markets may be shaped and altered: value addition, value expansion, value accumulation and value relocation.

  • 17.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Cisneros Örnberg, Jenny
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Centrum för socialvetenskaplig alkohol- och drogforskning (SoRAD).
    Mission(s) impossible? Configuring values in the governance of state-owned enterprises2015Ingår i: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 28, nr 4-5, s. 286-306Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – The purpose of this paper is to contribute to theory of hybrid organizations, with particular regard to state-owned enterprises (SOEs) and their ability to contribute to sustaining value pluralism in the public sector.

    Design/methodology/approach – The paper offers a qualitative case concerning ongoing performance management reforms in the corporate governance of SOEs in Sweden, which is analyzed using theory on valuation and evaluation.

    Findings – It is found that the number of non-financial values is reduced with reference to categorization. Attempts are made to change the perception of the potential value conflict at hand between financial and non-financial missions by adding a number of neutralizing “meta values” such as transparency and efficiency to the performance language in use. There is a risk of mission drift as a clear hierarchization of values, prioritizing financial values, is created and sustained in “investment teams.” Processes, standards and dialogues are all dominated by an economic logic despite formal aspirations to balance the values at stake. The few remaining non-financial values are translated into economic language aiming for a commensuration of the performance of the different missions. In addition, the ambition of the public policy assignment may be further reduced by de-coupling.

    Originality/value – The paper suggests a novel approach to hybrid organizations in general and SOEs in particular when exploring how the values underlying complex missions are configured in “value work” performed by government officials in Swedish government offices. Such analyses of value work in the micro-practice of hybrids offer a more fine-grained understanding of organizational dilemmas that are commonly acknowledged, but more seldom explained in empirical detail.

  • 18.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Cisneros Örnberg, Jenny
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för folkhälsovetenskap.
    Grossi, Giuseppe
    Logics and mechanisms of board appointment in hybrid organizations2018Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    The relevance of the paper to the panel topic 

    The management and governance of hybrid organizations involve a range of challenges and critical issues. One such issue concerns the people that embody the hybrid and their capabilities to represent and handle the complex missions and potential value conflicts at stake in a hybrid organization. Looking closer at processes of recruitment and nomination of key actors such as CFOs, managers and board members is relevant as it sheds light on high held ideals for hybrid management and governance and the human resources seen fit to handle complex hybrid missions.

    The significance of the research (why it is distinctive and its contribution to the field)

    Our case gives a micro illustration of the governance challenges involved in attempts to design the nomination process to reflect a wider range of goals and values. We also wish to briefly discuss how this shift in appointment logics – from “political discretion” (PA), over “professionalism as in efficiency and economization” (NPM) to “political correctness” (NPG) may affect the boards and management of the SOEs.

    The research question(s) and method

    The Swedish state has an outspoken aim to be an “active and professional” owner by generating economic value in its 49 state-owned enterprises. At the same time, there is a political ambition for these firms to be seen as national and international “role models”, in the forefront of gender equality and sustainability. In addition, for about 25 SOEs, there are specifically Government commissioned social “public policy assignments” to be taken into consideration. The aim of this paper is to analyse the logics (political vs. professional) in the Swedish Government offices concerning the mechanisms of appointment of board members of Swedish State-owned Enterprises (SOEs) with Government commissioned social public policy assignments.

    Findings are based on qualitative analyses of documents, observations and interviews with key actors. Focusing foremost on the daily work of civil servants responsible for board nomination in the Ministry of Commerce and Innovation the study also acknowledges the role of external head hunters and executive search firms, politically appointed civil servants, politicians and board chairs and members in the nomination process.

    The theoretical/conceptual foundations for the research

    The backdrop to our case story is the historical transition from traditional Public Administration (PA), over new public management (NPM) regimes to the emerging post-NPM era of “New Public Governance” (Osborne, 2010; Almqvist et al., 2003; Ivarsson Westernberg, 2017), their dominant institutional logics and the effects on the appointment of public representatives, such as board members of SOEs.

    The results to be reported

    Our claim is that in the emerging NPG era, the previously dominating professional (and typically economical) logic of NPM-inspired governance of State-owned enterprises is challenged. Public appointment officials now face increasing external pressure to demonstrate that the multiple social values at stake for the hybrid organizations are reflected in the nomination of their board members, without compromising business efficiency, public accountability and the public income derived from SOEs.

  • 19. Alexius, Susanna
    et al.
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Dealing with Values2005Ingår i: Dealing with Confidence: the construction of needs and trust in managment advisory services / [ed] Furusten, S & Werr, A, Copenhagen: CBS Press , 2005Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 20.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan i Stockholm.
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan i Stockholm.
    Dilemmas of hybrid social enterprises: the case of the natural step Sweden2013Konferensbidrag (Övrigt vetenskapligt)
  • 21.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Hybrid organizations as path generators2016Konferensbidrag (Refereegranskat)
  • 22.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan i Stockholm.
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Handelshögskolan i Stockholm.
    Löwenberg, Leina
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Sustainable banking?: The Discursive Repertoire in Sustainability reports of banks in Sweden2013Konferensbidrag (Övrigt vetenskapligt)
  • 23.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Werr, Andreas
    As flies around goodies: The rise of experts and services in the emerging field of CSR and sustainability2017Ingår i: The Organization of the Expert Society / [ed] Staffan Furusten, Andreas Werr, New York: Routledge, 2017Kapitel i bok, del av antologi (Refereegranskat)
  • 24.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Werr, Andreas
    Som flugor kring godsakerna: vad gör konsulter med CSR och hållbarhetsidén?2012Ingår i: Expertsamhällets organisering: okunskapens triumf? / [ed] Staffan Furusten, Andreas Werr, Lund, 2012, 1, s. 107-128Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 25.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Grossi, Giuseppe
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Företagsekonomiska institutionen.
    Decoupling in the age of market based morality: Responsible gaming in a hybrid organization2016Konferensbidrag (Övrigt vetenskapligt)
  • 26.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Grossi, Giuseppe
    Decoupling in the age of market-embedded morality: responsible gambling in a hybrid organization2018Ingår i: Journal of Management and Governance, ISSN 1385-3457, E-ISSN 1572-963X, Vol. 22, nr 2, s. 285-313Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper contributes to the understanding of hybrid organizations by refining the concept of decoupling as a strategic response to conflicting objectives and institutional expectations (Meyer and Rowan in Am J Soc 83:340–363, 1977). In today’s popular responsibility discourse one notes a hopeful “win–win” ideal that invites attempts, by companies in particular, to realize and balance conflicting values and to strive to fulfil both profit objectives and responsibility objectives. Although institutional theory has long acknowledged the strategic response of decoupling in organizational contexts, the potential of exploring and refining how this concept may be used to analyse strategic responses in the contemporary era of market-embedded morality has yet to be explored (Shamir in Econ Soc 37:1–19, 2008). There are good reasons to do so as the present-day discourse on the relation between the economy and morality offers a new set of options and challenges for legitimately responding to institutional demands. This paper draws on an explanatory, rich ethnographic and longitudinal case study of a Swedish fully state-owned company operating in the post 1990s gambling market. We suggest that contemporary hybrid organizations positioned at the crossroads of bureaucratic and market schemes of organizing, may find themselves in a particularly tight spot and seek legitimacy by decoupling—not only by adopting certain legitimizing structures, but also and increasingly with reference to market-embedded morality, a commoditizing of responsibility in their contested market setting. Based on the case findings, we suggest a distinction between organization-based decoupling and market-based decoupling and propose that market-based decoupling may be attractive to hybrid organizations owing to it being less sensitive to scrutiny and accountability claims. But at the same time, our findings indicate that market-based decoupling poses a risk to hybrid organizations, as it does not offer the same degree of legitimacy with key stakeholders/the general public as organization-based decoupling does.

  • 27.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Gustavsson, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Sardiello, Tiziana
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Profit-Making for Mutual Benefit: The Case of Folksam 1945–20152017Rapport (Övrigt vetenskapligt)
    Abstract [en]

    The contribution of this paper centers on organizational conditions and mechanisms for long-term justification and survival of constitutional hybrids—organizations that not only integrate various institutional logics, but also integrate structural elements, ideal-typical of different types of organizations and societal spheres. Responding to calls for studies that relate macro-, meso-and micro-level analyses, we draw on Boltanski and Thévenot’s theory of justification and a 70-year mixed-method case study of the mutually owned Swedish insurance firm, Folksam. We describe how this mutually owned enterprise went from justifying its profitmaking during the social-democratic regime to justifying its principle of mutual benefit in the decades following amarket turn in the 1980s. Our multi-level, longitudinal analysis suggests that constitutional hybrids like Folksam may survive and avoid isomorphism by making flexible use of their two-sided “Janus face”of civic and market logics of justification.

  • 28.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Gustavsson, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Sardiello, Tiziana
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Redefining the Social Meaning of Mutual Insurance in Sweden (1945-2015): An Inquiry into the Justification of Surplus2016Konferensbidrag (Övrigt vetenskapligt)
  • 29.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Löwenberg, Leina
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Drömmen om den kloka konsumenten: En historisk belysning av kunskapsideal och organisering av svensk konsumentvägledning, ca 1900-20122012Rapport (Övrigt vetenskapligt)
  • 30.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Löwenberg, Leina
    Shaping the Consumer: A Century of Consumer Guidance2018Ingår i: Organizing and Reorganizing Markets / [ed] Nils Brunsson, Mats Jutterström, Oxford: Oxford University Press, 2018Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    Although market organization is typically directed at organizations, it is common to legitimize it with reference to individuals. Because clever and active consumers constitute an often-assumed precondition for well functioning markets, there is much ado about maintaining this ideal. Thus reorganization aimed at increased competition and a greater supply of goods is encouraged, because the consumer is assumed to have free choice—to be willing and able, when faced with a range of options, to decide what to buy and from whom tobuy it. To date, the hopes of maintaining the fragile pipe dream of the clever and active consumer, so fundamental to much of market organization, has taken little advice from scholars demonstrating that real individuals lack the capacity to anticipate all possible options and evaluate all available information (Simon 1982; March and Simon 1958). As this chapter demonstrates,however, the discrepancy between these highly held ideals and humbler human capacities is contributing to a broad range of organizations engaging in efforts to shape ‘proper consumers’. Through a chronological historical account of a century of these efforts (c.1900–2015), we provide insights into the development of consumer guidance in Sweden. Beginning in 1900, pioneering attempts at shaping proper consumers targeted members of established organizations and offered basic knowledge on ways to save money and make informed choices between product categories—not to spend one’s daily wages on alcohol, for example, but to save and invest in a new harrow. In the state-centred, post-WWII period, beginning in the mid-1940s, there were increased standards and monitoring aimed at guiding consumers to choose not only between but also within product categories—how to calculate the price/quality ratio of different kinds of hosiery, for example. This era also saw the establishment of many specialized organizations aimed at consumer guidance. The contemporary global era, beginning in the 1990s, has seen a sharp increase in standards, labels, and consumer guidance. In the late 1990s, a third and somewhat unexpected type of advice went a step beyond the choice among and within product categories to provide advice among consumer guides. We offer a wide range of empirical examples of consumer guidance, organizedby such diverse market organizers as agricultural societies, savings banks, cooperatives, municipalities, government agencies, businesses, and bloggers. The content of the advice is analysed and, most important for this volume, we exemplify the range of market elements and information and technology usedby those engaged in the task of upholding the fragile construction of the active and clever consumer. Our account is based on three sets of empirical data collected primarily in 2012: (a) relevant secondary data from historical research and (b) our qualitative content analyses of historical and contemporary materials related to Swedish consumer guidance, such as stakeholder documents and information made publicly available through archives and the media. In addition, (c) three key informant interviews contributed to our general understanding of the contemporary Swedish field of consumer guidance (Alexius and Löwenberg 2012). In all, we see an overwhelming number of attempts to shape consumers during a period of more than one hundred years.

  • 31.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Löwenberg, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Vad är hållbar utveckling i bank- och finanssektorn?2012Konferensbidrag (Övrigt vetenskapligt)
  • 32.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics .
    Pemer, Frida
    Struggling to Challenge an Informal Field Order: Professional Associations as Standard Setters2013Ingår i: Exploring the Professional Identity of Management Consultants / [ed] Buono, A. F., Caluwe, L. D., Stoppelenburg, A., Charlotte, NC: Information Age Publishing, 2013, s. 119-138Kapitel i bok, del av antologi (Refereegranskat)
  • 33.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Pemer, Frida
    Handelshögskolan i Stockholm/SSE.
    Struggling to challenge an informal field order: Professional associations as standard-setters2011Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    In the last decades, the consulting industry has undergone major changes. The industry has grown rapidly, attracted many new players and the content of the service has expanded to include different types of services. In this changing field, actors such as professional associations, consultants and clients have sought to find ways of defining the boundaries and professional identities of consultants. In this paper, we explore the strategies used by professional associations to balance the demands of professionalization with the informal and elusive characteristics of the consulting field. Drawing on an extensive longitudinal field-study of seven self professional associations we describe and analyze obstacles faced and strategies applied when attempting to challenge this informal field order by way of standardization. The results indicate that the informal field order in the consulting industry is so strong that attempts of introducing more formal orders such as standards become a high-risk project for the professional associations, as it may cause them to lose legitimacy and members. As a consequence, the attempts of professionalization are adjusted to fit the norms in the informal field order rather than the other way around.

  • 34.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Sardiello, Tiziana
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Förpliktigande samspel som vardagsrutin – en fallstudie av Borlänge kommun2018Ingår i: Styra och leda med tillit: forskning och praktik: forskningsantologi från tillitsdelegationen / [ed] Louise Bringselius, Stockholm: Norstedts Juridik AB, 2018, s. 167-195Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    Förändringsarbetet mot mer tillitsfulla relationer i den kommunala förvaltningen i Borlänge initierades 2008 och pågår fortfarande aktivt ett decennium senare. Studien belyser centrala förutsättningar för att bygga och underhålla tillitsfulla relationer inom den kommunala förvaltningen. Teoretiska utgångspunkter är dels teori om medarbetarskap och ömsesidigt ansvar genom ”förpliktigande samspel”, dels teori om förändringsarbete som vardagsrutin. Metodologiskt har dokumentstudier, deltagande observationer, intervjuer och fokusgruppsintervjuer genomförts. En fördjupning har gjorts till upplevelser hos personalen på Individ- och familjeomsorgen (IFO) inom socialtjänsten. En central slutsats är att tillitsfulla relationer tar tid, både att utveckla och att underhålla. Ambitionen att minska misstro och öka tillit kräver både uthållighet i en kultur- och organisationsförändring över tid och en mellanmänsklig tillgänglighet i vardagen. I Borlänge har ett framgångsrikt värdegrundsarbete skapat goda förutsättningar för detta.

  • 35.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Segnestam Larsson, Ola
    Ersta Sköndal University College, Sweden.
    Managing third sector organizations: The social meaning of money2016Konferensbidrag (Övrigt vetenskapligt)
  • 36.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Segnestam Larsson, Ola
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Ersta Sköndal Bräcke University College, Sweden.
    Market Means to Mission Ends: Scrutinizing the Social Meaning of Money in a Hybrid Organization2016Konferensbidrag (Övrigt vetenskapligt)
  • 37.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Segnestam Larsson, Ola
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Vad har ni för värden på kontot?2017Ingår i: Kurage, ISSN 2001-175XArtikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
    Abstract [sv]

    Kan en organisations olika intäkter användas till samma saker? Eller är det skillnad på en medlemsavgift och ett testamente? Eller ett offentligt bidrag? Ledare i organisationer verkar värdera olika intäkter på olika sätt och frågan är om en krona alltid är en krona. Forskarna Susanna Alexius och Ola Segnestam Larsson funderar på om pengar har olika värden.

  • 38.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Tamm Hallström, KristinaStockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Configuring Value Conflicts in Markets2014Samlingsverk (redaktörskap) (Övrigt vetenskapligt)
  • 39.
    Alexius, Susanna
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Tamm Hallström, Kristina
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Value work in markets: configuring values, organizing markets2014Ingår i: Configuring Value Conflicts in Markets / [ed] Susanna Alexius, Kristina Tamm Hallström, Padstow: Edward Elgar Publishing, 2014, s. 1-21Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 40. Björkman, Jenny
    et al.
    Fjaestad, BjörnAlexius, SusannaStockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Alla dessa marknader2014Samlingsverk (redaktörskap) (Övrigt vetenskapligt)
  • 41.
    Brunsson, Nils
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Andersson, Catrin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Aspers, Patrik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Garsten, Christina
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Erlandsson, Magnus
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Strandqvist, Kristoffer
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Sundström, Göran
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Tamm Hallström, Kristina
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Att organisera marknader: Slutrapport från ett forskningsprogram2015Rapport (Övrigt vetenskapligt)
  • 42.
    Furusten, Staffan
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Hybrid professionals and path generators2016Konferensbidrag (Övrigt vetenskapligt)
  • 43.
    Furusten, Staffan
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Werr, Andreas
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Idealist innovations and Emperor's new clothes – CSR and the consultancy sector: What services are offered and by whom?2012Konferensbidrag (Övrigt vetenskapligt)
  • 44.
    Jutterström, Mats
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Martin, Rosenström
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden.
    Intervention markets and market re-organization2014Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    Organizations and markets are more similar than institutionalized ideas have us believe. A generic similarity is that they are both organized forms of co-ordination in society, and as such often subject to re-organization. However, conversely to formal organizations, the topic of why and how markets are re-organized has generally been neglected by organizational scholars. In this article, we 1) adopt an open system perspective on market re-organization, and 2) specifically analyze how other markets drive re-organization of the individual market.

    Empirically, the article demonstrates how new or existing markets come into close relation to other markets as a response to their perceived failures or other problems. We refer to the prior type of market as ‘intervention markets’, i.e. markets that intervene in the function of other markets. The individual markets studied – a financial market in our first case and, foremost, power production markets in our second case – were all re-organized as a way to manage the pressure of intervention markets. However, the intentions behind the re-organizations differed: exclusion of the intervention-market (an advisory market) in the first study, and adaptation to it (the EU market for emission allowances) in the latter.

  • 45.
    Sardiello, Tiziana
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Susanna, Alexius
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Furusten, Staffan
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Governance Structures in Customer-owned Hybryd Organizations: Interpreting Democracy in Mutual Insurance Companies2019Ingår i: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Susanna Alexius, Staffan Furusten, Palgrave Macmillan, 2019Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    This chapter focuses on governance challenges in mutually owned insurance companies. We analyze the variation in how hybrids organize themselves and discuss why mechanism for institutionalization is not always in place. A comparative approach was chosen to study how democracy is expressed and the ownership governance system is organized in two Swedish insurance companies with a long history, where Folksam was always a mutual and Skandia only recently became a mutual. Departing from Stinchcombe's imprinting theory, the findings suggest that institutional conditions at the time of their establishment as mutuals may have imprinted governance practices in these mutuals that persist beyond the founding phase.

  • 46.
    Tamm Hallström, Kristina
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Gustafsson, Ingrid
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Risk organizers in quest of authority: Organizing for impartiality in the markets of inspection and certification2011Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    On the basis of two empirical cases (the market of motor vehicle inspection and the market of management certification) this paper analyses different strategies used to make these markets credible and trustworthy. The market actors are referred to as risk organizers and the strategies used as risk management strategies. These risk management strategies are undertaken both by the market actors themselves, and by state authorities and/or NGOs. Through different organizational solutions, authority for the verification activities is gained. Combining theories of the risk-society state, organizational analyses of standards as transnational regulations, with the critical literature on auditing, the paper explains how the expanding market of verifications such as vehicle inspection and management certification can appear stable and credible.

  • 47.
    Tamm Hallström, Kristina
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Gustafsson, Ingrid
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Risk organizers in quest of authority: Organizing risks and risk prevention in the markets of inspection and certification2011Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    On the basis of two empirical cases (the market of motor vehicle inspection and the market of management certification) this paper analyses different strategies used to make these markets credible and trustworthy. The market actors are referred to as risk organizers and the strategies used as risk management strategies. These risk management strategies are undertaken both by the market actors themselves, and by state authorities and/or NGO’s. Through different organizational solutions, authority for the verification activities is gained. Combining theories of market construction, organizational analyses of standards as transnational regulations, with the critical literature on audit, the paper explains how the expanding market of verifications such as vehicle inspection and management certification can appear stabile and credible.

  • 48.
    Vähämäki, Janet
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Alexius, Susanna
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE).
    Obsessive Measurement Disorder: Can a metaphor help us understand, manage and prevent it?2018Konferensbidrag (Övrigt vetenskapligt)
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