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  • 1.
    Noll Menezes, Isadora
    Stockholms universitet, Humanistiska fakulteten, Romanska och klassiska institutionen.
    La percepción de la cortesía y la descortesía en ventas telefónicas2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [es]

    El presentetrabajotiene por objetivo principal,desde las teorías pragmáticas relacionadas conla cortesía,caracterizar las expresiones de los informantes en situaciones comunicativas específicas deservice encountersenla venta telefónica. Noscentraremos en cómo estos hablantes expresan y percibenel usolasestrategias de (des) cortesía cuando participan de las conversaciones por vía telefónica, en lasque la ventade algúnproducto y/o servicioesté involucrada.Se trata de intercambios comunicacionales que poseen un carácter transaccional, caracterizadospor undiálogo conla existenciade un compromiso monetario ytienela base comercial correspondiente a la demanda y ofertade productos.Para profundizarnos en esta situación comunicacional,partimos de la hipótesis dequela condicióncomunicacional impuestainterfiereen la imagen negativade losreceptores, resultando en la experiencia predominantemente negativasobre el contrato conversacionalenel contextode una venta telefónica. Pararealizar este estudio se ha formado un cuestionario, respondido por 21 hispanohablantes residentes en Suecia, como modo deaveriguar lasestrategias que eligen hacerlos informantes cuandoestánenel rol de receptores/clientesde una venta telefónica. Desde los análisis de lasexpresiones de los informantes,se puede observarque estos,como modo de concluir y desvincularse de tal situación comunicativacorrespondiente a los diálogos telefónicos,tienden a hacer un uso más frecuente de enunciados descortesesy suelen despreocuparsedela protección de la imagen pública, haciendousode amenazas abiertas a la imagen yde estrategiasdedescortesía.

  • 2.
    Ryderberg, Sanni
    Stockholms universitet, Humanistiska fakulteten, Engelska institutionen.
    Strong female characters and femininity: Exploring feminine language in Buffy the vampire slayer2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    It is widely accepted that gender is actively performed and a part of identity rather than biology, and that this is where gender differences in language stem from. Researchers have attempted to define what constitutes men and women’s language, and this paper uses some of these definitions to analyse the speech of the main character in the first season of the television show Buffy the vampire slayer. This research project investigates Buffy’s use of feminine language as well as whether her language changes when her performance is otherwise more masculine in the role of the slayer. This is done by comparing conversations between Buffy and her friends with conversations between Buffy and her enemies. The results show that Buffy uses some feminine linguistic features but that her speech is not distinctly feminine in general. Her language also does not change significantly when performing the role of the slayer. 

  • 3.
    Visnjar, Mojca
    Stockholms universitet, Humanistiska fakulteten, Engelska institutionen.
    Negotiating Identity: A sociolinguistic analysis of adult English speaking immigrants in Sweden2017Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    Due to increased transnational migration and globalisation, English has come to have a high status in Sweden, and is used in daily communication. The purpose of this research is to investigate how immigrants with English as their first language, negotiate their identity in Sweden, how they construct the need to (not) speak Swedish, and, finally, how their linguistic trajectories inform us about their linguistic ideologies and reported practices. Identity, constantly performed on the border between the self and the other, is greatly dependent on the language. Recent research in the field has focused mainly on immigrants moving to English speaking countries, while migrants with English as their first language have been somewhat neglected. This study investigates identity negotiation based on linguistic repertoire, Spracherleben, and linguistic ideologies, based on data collected through interviews. The results indicate that the fact that all informants prefer to, and mostly do use English, has a meaning beyond the language. It is namely in the language choice itself that the participants negotiate and demonstrate their identity. Language, therefore, is not the main issue the informants find problematic. Instead, it is the sense of alienation and the inability to convey their message in the way they feel would best represent who they are. 

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