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  • 151.
    Bider, Ilia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Is People-Structure-Tasks-Technology Matrix Outdated?2017In: Proceedings of STPIS 2017: Socio-Technical Perspective in IS development / [ed] Stewart Kowalski, Peter Bednar, Ilia Bider, CEUR-WS.org , 2017, p. 90-97Conference paper (Refereed)
    Abstract [en]

    The paper investigates whether the classical socio-technical matrix that differentiate 4 quadrants of social-technical system: people, structure, tasks and technology can still be useful for practical purposes. The paper gives a positive answer on the question, provided that the level of abstraction in defining these four quadrants is increased to deal with culture, type of structure, methods (techniques) and type of technology, as well as the idea of joint optimization is substituted with the idea of alignment. The paper presents some examples where the concept of the augment matrix has been used.

  • 152.
    Bider, Ilia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Non-workflow Theory of Business Processes2013In: Business Process Management Workshops: BPM 2012 International Workshops, Revised Papers / [ed] Marcello La Rosa, Pnina Soffer, Springer Berlin/Heidelberg, 2013, p. 1-2Conference paper (Refereed)
    Abstract [en]

    The keynote overviews the efforts of a group of researchers and practitioners to build and test a theory of business processes (BP) that could be of use for building non-workflow based business processes support (BPS) systems. The background for these efforts lies in two scientific disciplines outside the domain of Business Process Management, namely: Systems Thinking and Mathematical System Theory.

  • 153.
    Bider, Ilia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards Process Improvement for Case Management: An Outline Based on Viable System Model and an Example of Organizing Scientific Events2016In: Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers / [ed] Manfred Reichert, Hajo A. Reijers, Springer, 2016, p. 96-107Conference paper (Refereed)
    Abstract [en]

    There are a number of methods for business process improvement that are used in practice and investigated in theory, such as Lean or Six Sigma. Most of these methods are activity based and they are aimed at optimizing the activities flow, and/or the usage of resources in the process. These methods suit well the workflow-based processes and thinking, but they are not easily adaptable to Case/Adaptive Case Management (CM/ACM) processes, the goal of improvement for which is improving the overall result from the knowledge workers cooperative work. Another distinctive feature of CM/ACM is that the process is guided not through which flow of activities to use in certain situations, but through a set of templates to use in these situations. This paper outlines a possible method of improving CM/ACM processes based on the Viable System Model (VSM). Though the usage of VSM for process improvement has been reported in the literature, it was not specifically applied to CM/ACM processes. The outline is based on the analysis of the process of organizing a series of scientific events, such as the AdaptiveCM workshop.

  • 154.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bellinger, Gene
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Balancing Agility with Stability: Systemic View on Business Processes2013In: Beyond Alignment: Applying Systems Thinking in Architecting Enterprises / [ed] John Gotze, Anders Jensen-Waud, College Publications, 2013, p. 413-438Chapter in book (Other academic)
    Abstract [en]

    On the first glance, the concept of enterprise/business agility and business process management (BPM) seems to be in conflict. Enterprise/business agility means the an enterprise’s ability to react on changes in the surrounding business world as well as discover new opportunities constantly appearing in the market for launching new products and services. BPM is, normally, considered as a tool for achieving high efficiency through standardization, specialization, and automation. By taking a systemic view on business processes this paper shows that BPM can serve as a way of achieving agility rather than being a barrier to it. The presented systemic view on business processes is based on an enterprise model consisting of three layerstypes of components: an assets, a sensors and a business process instances layer. These components of this model can be recursively decomposed, which allows for different levels of details when modeling an enterprise. The paper shows how the Assets-Sensors-Processes three-layered model can be used for finding new ways of achieving enterprise/business agility, e.g., through cross-manning of business processes. It also discusses changes that need to be introduced in the contemporary theory and practice of BPM in order to make BPM a tool for achieving agility as well as the role that Systems Thinking should play in achieving this goal.

  • 155.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bellinger, Gene
    SystemWiki.Org, , .
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Modeling an Agile Enterprise: Reconciling Systems and Process Thinking2011Conference paper (Refereed)
    Abstract [en]

    Selection of an enterprise modeling paradigm depends on the practical task the modeling project is trying to achieve. For example, modeling in the frame of Enterprise Architecture paradigm is, usually, aimed at alignment of the enterprise components, such as mission, vision, business processes, services and IT systems. Modeling in the frame of Business Process Management is aimed at process improvement/optimization, and modeling in the Systems Thinking paradigm is aimed at getting a holistic view on the dynamic behavior of the enterprise. This paper suggests a new approach to enterprise modeling that combine these approaches in order to reveal and improve enterprise agility. It is based on the systemic view of business processes, and it presents an enterprise as a three-layered model consisting of assets, sensors and business process instances. Elements of this model can be recursively decomposed, which allows for different levels of details when modeling an enterprise.

  • 156.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Gaaloul, KhaledKrogstie, JohnN/A, , .Nurcan, SelminN/A, , .Proper, Henderik A.Schmidt, RainerHTW-Aalen, , .Soffer, Pnina
    Enterprise, Business-Process and Information Systems Modeling: 15th International Conference, BPMDS 2014, 19th International Conference, EMMSAD 2014, Held at CAiSE 2014, Thessaloniki, Greece, June 16-17, 2014. Proceedings2014Conference proceedings (editor) (Other (popular science, discussion, etc.))
  • 157.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Halpin, TerryKrogstie, JohnNurcan, SelminProper, ErikSchmidt, RainerSoffer, PninaWrycza, Stanislaw
    Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 20122012Conference proceedings (editor) (Refereed)
  • 158.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    CBILE - A Case-Based Immersive Learning Environment2018In: 2018 IEEE 22nd International Enterprise Distributed Object Computing Conference Workshops: Proceedings, IEEE Computer Society, 2018, p. 200-203Conference paper (Refereed)
    Abstract [en]

    CBILE is an immersive environment that supports Apprenticeship Simulation (AS) - a method for teaching/learning modeling skills in university education. AS is aimed at the students acquiring not only explicitly defined syntax and semantics of modeling languages, but also skills of analyzing various types of sources for obtaining information to build a model. AS is a kind of case-based learning that presents a case to the students using multimedia sources, such as recorded interviews and web-based sources. CBILE integrates all sources, simulated as well as real, to be used in the case in one place and connects them to the project tasks. The environment uses WordPress as an underlying platform for both integration and simulation of web sources.

  • 159.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Reuse of Simulated Cases in Teaching Enterprise Modelling2015In: Advances in Conceptual Modeling: ER 2015 Workshops AHA, CMS, EMoV, MoBID, MORE-BI, MReBA, QMMQ, and SCME, Stockholm, Sweden, October 19-22, 2015, Proceedings / [ed] Manfred A.Jeusfeld, Kamalakar Karlapalem, Springer, 2015, p. 337-346Conference paper (Refereed)
    Abstract [en]

    Case-based teaching/learning is widely used in Information Systems (IS) education in general, and in teaching/learning modeling, in particular. A case presents to the students a real or imaginary business situation asking them to build a model of it, or showing how such model can be built. In situations where a business case is presented in a text form, reusing it as is, or with modification in the same or a different course does not constitute much of a problem. However, using textual description for presenting cases has drawbacks on its own, as it does not help the students to acquire the skills of dissecting analyzing and analyzing the reality when building a model. The latter can be better achieved when a case is presented in a multimedia form, e.g. recorded interviews, website of a company, etc. As the previous works of the same authors show, such case presentations gives the students better understanding of the essence of modeling, which is appreciated by the students. The dark side of the multimedia presentation is that such a case presentation requires more time to build compared to using a textual form, and it is not easy to change it. This paper is a preliminary inquiry into the problem of reusing of cases presented with the help of multimedia. It presents a conceptual model of the domain aimed at discussing the potential of reuse of the whole case or its parts, and concludes with considerations on reusability that need to be covered when building multimedia presentations of cases.

  • 160.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Simulating apprenticeship using multimedia in higher education: A case from the information systems field2015In: Interactive Technology and Smart Education, ISSN 1741-5659, E-ISSN 1758-8510, Vol. 12, no 2, p. 137-154Article in journal (Refereed)
    Abstract [en]

    Purpose – This paper aims to report on a project aimed at using simulation for improving the quality of teaching and learning modeling skills. More specifically, the project goal was to facilitate the students to acquire skills of building models of organizational structure and behavior through analysis of internal and external documents, and interviews with employees and management. An important skill that practitioners in the information systems field need to possess is the skill of modeling information systems. The main problem with acquiring modeling skills is to learn how to extract knowledge from the unstructured reality of business life. Design/methodology/approach – To achieve the goal, a solution was introduced in the form of a computerized environment utilizing multimedia to simulate a case of an apprenticeship situation. The paper gives an overview of the problem that the solution addresses, presents the solution and reports on the trial completed in a first-year undergraduate course at Stockholm University. Findings – The results of the trial indicate that using rich multimedia along with a case-based learning approach did improve the overall performance of the students. It was also shown that both students’ and the teachers’ attitudes toward the solution were positive. Originality/value – The solution presented in this paper, using computer simulation in teaching/learning by focusing on an apprenticeship situation, can be reused by other university teachers, especially in the Information Systems discipline. This solution can thus be used in teaching, system design, requirements engineering, business analysis and other courses typical for information systems.

  • 161.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Gjøvik University College, Norway.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Teaching Enterprise Modeling Based on Multi-media Simulation: A Pragmatic Approach2015In: E-Technologies: 6th International Conference, MCETECH 2015, Montréal, QC, Canada, May 12-15, 2015, Proceedings / [ed] Morad Benyoucef, Michael Weiss, Hafedh Mili, Springer, 2015, p. 239-254Conference paper (Refereed)
    Abstract [en]

    The paper addresses the problem of how university students can acquire enterprise modeling skills so that they can build high quality models of organizational structure and behavior in practical settings after their graduation. The best way of learning such skills is apprenticeship where the students follow a modeling master in a real business case. However, in a university classroom setting this is difficult to arrange, if even possible. Therefore, the paper suggests the use of a computer-based simulation as a good approximation to apprenticeship. Moreover, it suggests a pragmatic, low-cost approach making the idea accessible even for courses with a low budget. A business case is simulated by providing the students with multi-media information sources that are usually used by system or business analysts when building models. The sources consist of recorded interviews with the stakeholders, a web-site of the enterprise under investigation, internal protocols from management meetings, results of twitter search on the company name, etc. The paper presents practical guidelines on how to build such simulation based on a trial successfully completed at the Department of Computer and System Sciences at Stockholm University.

  • 162.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Technology Enhanced Learning of Modeling Skills in the Field of Information Systems2015In: IADIS international conference on information systems, 2015 / [ed] Miguel Baptista Nunes, Pedro Isaías and Philip Powell, IADIS Press, 2015, p. 121-128Conference paper (Refereed)
    Abstract [en]

    This paper reports on a project aimed at using simulation for improving the quality of teaching and learning in the field of Information Systems. More specifically, the project goal was facilitating the students to acquire skills of building models of organizational structure and behavior through analysis of internal and external documents, and interviewing employees and management. The solution tested in the project was a computerized environment utilizing multi-media to simulate a business case. The paper gives an overview of the problem that the solution addresses, presents the solution, and reports on a trial completed in a first year undergraduate course at Stockholm University. The results of the trial indicate that using rich multi-media along with a case based learning approach did improve the overall performance of the students. It was also shown that both students’ and the teachers’ attitude toward the solution was positive.

  • 163.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henning, Otto
    Modeling a Global Software Development Project as a Complex Socio-Technical System to Facilitate Risk Management and Improve the Project Structure2015In: Conference on Global Software Engineering (ICGSE), 2015 IEEE 10th International conference,13-16 july, 2015: 2015 IEEE 10th International Conference on Global Software Engineering, Ciudad Real, 13-16 july, 2015, IEEE Computer Society, 2015, p. 1-12Conference paper (Refereed)
    Abstract [en]

    Any global software development project needs to deal with distances -- geographical, cultural, time zone, etc. -- between the groups of developers engaged in the project. To successfully manage the risks caused by such distances, there is a need to explicate and present the distances in a form suitable for manual or semi-automatic analysis, the goal of which is to detect potential risks and find ways of mitigating them. The paper presents a technique of modeling a global software development project suitable for such analysis. The project is modeled as a complex socio-technical system that consists of functional components connected with each other through output-input relationships. The components do not coincide with the organizational units of the project and can be distributed through the geographical and organizational landscape of the project. The modeling technique helps to explicate and represent various kinds of distances between the functional components to determine which of them constitute risk factors. The technique was developed during two case studies, of which the second is used for presenting and demonstrating the new modeling technique in the paper.

  • 164.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. IbisSoft AB, Stockholm, Sweden.
    Jalali, Amin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Agile business process development: why, how and when — applying Nonaka’s theory of knowledge transformation to business process development2016In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 14, no 4, p. 693-731Article in journal (Refereed)
    Abstract [en]

    The traditional way of business process development is via creating a detailed model of a business process in question, acquiring an IT-system to support it, and then implementing it in the organizational practice. Acquiring a system can be done via designing and manufacturing it by the business itself, or via commissioning it to somebody else. Alternatively, a generic system can be bought and configured according to the business process model created. The traditional approach has a number of risks that become visible only during the latest phase of introducing the system in the organizational practice, e.g., when it becomes clear that the system does not fit the business and/or people who work in it. These risks could be mitigated by using an agile approach to the development of business processes. In agile approach: (a) the phases of process modeling, IT-system design, and manufacturing are merged into one, and (b) instead of using one big cycle, a series of smaller development cycles is used. The paper discusses what is needed to implement the agile approach, and in which business situations the agile approach is the most appropriate. Examples of tools to support agile development are presented and analyzed. The results presented in the paper have been achieved based on the knowledge transformation perspective along the lines suggested by Nonaka in SECI model. The modification of this model has been used to understand the risks and requirements connected to a particular process development strategy.

  • 165.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Jalali, Amin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Limiting Variety by Standardizing and Controlling Knowledge Intensive Processes: Case Study and Reflection on Experience2016In: 2016 IEEE 20th International Enterprise Distributed Object Computing Workshop (EDOCW): Proceedings / [ed] Remco Dijkman, Luís Ferreira Pires, Stefanie Rinderle-Ma, IEEE Computer Society, 2016Conference paper (Refereed)
    Abstract [en]

    This paper studies the effects of applying process improvement principles to knowledge-intensive processes, which are typical for being supported by Adaptive Case Management systems. The study is being completed by investigating a process of conducting a small-scale research project that results in BS or MS thesis being defended and graded. The research is a mixture of the case study at the department with which both authors are affiliated and reflections on own experience as active participants of the process. The preliminary results show that the improvement principles applied in the project have helped to smoothen the process and improve its outcome in terms of producing defendable theses that satisfy the requirements set by the relevant authority. However, it seems they might not positively affect other outcomes, like the size and quality of research contribution.

  • 166.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Jalali, Amin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ohlsson, Jens
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Adaptive Case Management as a Process of Construction of and Movement in a State Space2013In: On the Move to Meaningful Internet Systems: OTM 2013 Workshops: Proceedings / [ed] Yan Tang Demey, Hervé Panetto, Springer Berlin/Heidelberg, 2013, p. 155-165Conference paper (Refereed)
    Abstract [en]

    Despite having a number of years of experience, adaptive case management (ACM) still does not have a theory that would differentiate it from other paradigms of business process management and support. The known attempts to formalize Case Management do not seem to help much in creating an approach that could be useful in practice. This paper suggests an approach to building such a theory based on generalization of what is used in practice on one hand and the state-oriented view on business processes on the other. In practice, ACM systems use a number of ready-made templates that are picked up and filled as necessary for the case. State-oriented view considers a process instance/case as a point moving in a specially constructed state space. This paper suggests considering a case template as a definition of a sub-space and piking different template on the fly as constructing the state space along with moving in it when filling the template. The result is similar to what in control-flow based theories are considered as a state space with variable numbers of dimensions. Beside suggestions to building a theory, the paper demonstrates the usage of the theory on an example.

  • 167.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. IbisSoft AB, Sweden.
    Jalali, Amin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Söderström, David
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Creating Self-managed Cross-Professional Teams with Metaphoric Business Process Support Systems2015In: Enterprise, Business-Process and Information Systems Modeling: Proceedings / [ed] Khaled Gaaloul, Rainer Schmidt, Selmin Nurcan, Sérgio Guerreiro, Qin Ma, Springer, 2015, p. 19-33Conference paper (Refereed)
    Abstract [en]

    The typical values that can be obtained by employing a business process support (BPS) system are optimization, compliance to rules and regulations, leanness, etc. These are obtained by introducing a kind of “conveyor belt” in business processes. While these values can be important for some processes at some phases of the enterprise development, they can be counter-productive for other processes and other phases. This idea paper investigates a possibility of obtaining completely different value from a BPS system, namely it serving as a means of creating self-managed/self-directed cross-professional teams of process participants. The paper suggests using visualized folk and fairy tales and interactive game technology as a basis for building BPS systems that can bring this value. The discussion is done based on the example of representing a consultative sales process using a treasure hunting plot.

  • 168.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A strategy for merging social software with business process support2011In: Business Process Management Workshops, BPM 2010, Springer , 2011Conference paper (Refereed)
    Abstract [en]

    Contemporary social software and business process support systems utilize different architectural principals. While social software employs the idea of shared spaces for communication/collaboration, most of the contemporary business process support systems employ a workflow engine to coordinate the work of people engaged in the given business process. There are two alternatives when developing a system that provides business process support enhanced with properties of social software. One alternative is to create a mixed shared spaces/workflow architecture. The other alternative is to find a way of both type of systems using the same architectural principle, either shared spaces, or workflow, before trying to merge the two types of systems into one. The paper explores the second alternative, namely, first, moving business process support to the shared spaces architecture, and then adding features typical for social software. The paper discusses the role of shared spaces in business process support systems, sets requirements on their structure and usage, and outlines potential benefits of using shared spaces from the business point of view. Then, the paper shows how the requirements set on the structure and usage of the shared spaces can be implemented in practice, and how typical features such as blogs/forums found in social

  • 169.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Design science research as movement between individual and generic situation-problem-solution spaces2012In: Lecture Notes in Information Systems and Organisation, Berlin/Heidelberg: Springer , 2012, p. 35-61Chapter in book (Other academic)
    Abstract [en]

    Design science is an emerging research paradigm in the Information Systems area. A design science project typically includes the activities of problem analysis, requirements definition, artifact development, and evaluation. These activities are not to be seen as sequential but can be carried out in any order. The purpose of this paper is to propose a conceptualization and formalization of design science research that show the possible ways in which a design science project can be carried out. The proposal is based on the state oriented view on business processes and suggests that design science research can be viewed as movements in a space of situations, problems and solutions.

  • 170.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Do workflow-based systems satisfy the demands of the agile enterprise of the future?2013In: Business Process Management Workshops: BPM 2012 International Workshops. Revised Papers / [ed] Marcello La Rosa, Pnina Soffer, Springer Berlin/Heidelberg, 2013, p. 59-64Conference paper (Refereed)
    Abstract [en]

    Workflow-based systems dominate the theory and practice of Business Process Management (BPM) leaving little space to other directions, including Adaptive Case Management. While there are reasons for such dominance in today's enterprise environment, it is time the BPM community studied this dominance in the light of the requirements of the enterprises of the future. This paper analyzes whether workflow-based systems will be able to satisfy business needs in the future based on the assumption that the essential property of the enterprise of the future is agility. The paper identifies properties that a business process should possess in order to be suitable for employing a workflow-based system to support it. Then, it analyzes whether these properties are compatible with the needs of the enterprise of the future and shows why workflow-based systems may become obsolete in the future.

  • 171.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Justifying ACM: why we need a paradigm shift in BPM2014In: Empowering knowledge workers: new ways to leverage case management / [ed] Layna Fischer, Lighthouse Point: Future Strategies Incorporated , 2014Chapter in book (Other academic)
  • 172.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Empirical Knowledge and Studies in the Frame of Design Science Research2013In: Design Science at the Intersection of Physical and Virtual Design: The 8th International Conference, DESRIST 2013. Proceedings / [ed] Jan vom Brocke, Riitta Hekkala, Sudha Ram, Matti Rossi, Springer Berlin/Heidelberg, 2013, p. 463-470Conference paper (Refereed)
    Abstract [en]

    The focus of this research in progress is relationships between Design Science Research (DSR) on one hand, and Empirical Research (ER) on the other. More specifically, it is devoted to investigating which tasks included in a DSR project should/could require conducting ER studies or using already existing ER knowledge. The paper presents a methodology for enumerating DSR tasks and gives examples of logical analysis of some of them to determine requirements or usability of ER studies or ER-related knowledge for completing these tasks. The enumeration of DSR tasks is done by considering possible trajectories of DSR projects in a specially constructed state space. The latter consists of two subspaces; one is the space of specific situations, problems and solutions, the other – of generic situations, problems and solutions. The first subspace represents test cases used for validating DSR hypotheses that the second subspace represents. In the terms of this space, DSR is considered to be a way of generating and testing hypotheses for future adoption. The project trajectory is identified via movements within and between subspaces. Examples of such movements are: generalization of a specific situation/problem, designing a generic solution, evaluating the results of implementing a solution in a specific situation.

  • 173.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik A
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    In Search of the Holy Grail: Integrating social software with BPM Experience report2010In: Enterprise, Business-Process and Information Systems Modeling: / [ed] Ilia Bider, Berlin: Springer Verlag , 2010, p. 1-13Conference paper (Other academic)
    Abstract [en]

    The paper is devoted to finding a view on business processes that helps to introduce into business process support systems a notion of shared spaces widely used in social software. The paper presents and analyses the experience of the authors from a number of development projects aimed at building business process support systems. The authors define a role that shared spaces can play in business process support and set some requirements on the shared space structure based on this role. They then analyze their projects in order to show how these requirements can be met and describe what practical results have been achieved in each project.

  • 174.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johansson, Lena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Design Science in Action: Developing a Framework for Introducing IT Systems into Operational Practice2012In: Proceedings of the International Conference on Information Systems, ICIS 2012 / [ed] Joey, F. George, Association for Information Systems, 2012Conference paper (Refereed)
    Abstract [en]

    The paper presents an example of using design science research for solving a problem arising from local practice. The problem concerns adoption of new technology. The paper aims to integrate existing approaches and theories of technology acceptance and change management in a framework useful for practical purposes. It is based on the idea that the successful introduction of an IT system requires a number of conditions to be satisfied as well as means for bringing about the satisfaction of these conditions. The level of satisfaction of the conditions can be measured by a set of parameters, such as the level of strategic, tactical and operational understanding of the system by the users. Means include various types of actions, tools and strategies. The introduction process is steered via periodically measuring the parameters, and applying means that help to change the level of satisfaction of the conditions.

  • 175.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. IbisSoft AB, Stockholm, Sweden.
    Karapantelakis, Athanasios
    Khadka, Nirjal
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Building a High-Level Process Model for Soliciting Requirements on Software Tools to Support Software Development: Experience Report2013In: PoEM Short Papers: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, p. 70-82Conference paper (Refereed)
    Abstract [en]

    Use of software tools to support business processes is both a possibility and necessity for both large and small enterprises of today. Given the variety of tools on the market, the question of how to choose the right tools for the process in question or analyze the suitability of the tools already employed arises. The paper presents an experience report of using a high-level business process model for analyzing software tools suitability at a large ICT organization that recently transitioned to scrum-based project methodology of software development. The paper gives overview of the modeling method used, describes the organizational context, presents a model built, and discusses preliminary findings based on the analysis of the model.

  • 176.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. IbisSoft AB, Stockholm, Sweden .
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Framework for Synchronizing Human Behavior, Processes and Support Systems Using a Socio-technical Approach2014In: Enterprise, Business-Process and Information Systems Modeling: Proceedings, Springer Berlin/Heidelberg, 2014, p. 109-123Conference paper (Refereed)
    Abstract [en]

    The paper suggests a framework for achieving alignment between a process and its external and internal environment. The framework consists of two components. The first component concerns alignment between the process and its external environment - business environment in which the process functions or is to function. The second component concerns alignment between the process and its internal environment the most important part of which are people participating in the process. The second component, which is in the focus of the paper, is based on the socio-technical view on information systems. The framework is aimed to move the focus of business process reengineering/ improvement from local optimization through the use of technology to the needs of satisfying business goals, and fostering human capital that is needed to achieve them.

  • 177.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Nurcan, Selmin
    Schmidt, Rainer
    Soffer, Pnina
    Preface: BPMDS 20142014In: BPMDS 2014, Springer , 2014Conference paper (Other academic)
  • 178.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Olsson, Sofia
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stray lamb - misalignment in a socio-technical structure of an enterprise when transitioning to intelligent products2016In: STPIS 2016: Socio-Technical Perspective in IS Development: Proceedings of the 2nd International Workshop on Socio-Technical Perspective in IS Development co-located with 28th International Conference on Advanced Information Systems Engineering (CAiSE 2016) / [ed] Stewart Kowalski, Peter M. Bednar, Ilia Bider, 2016, p. 25-38Conference paper (Refereed)
    Abstract [en]

    Products from traditional engineering companies, such as cars and refrigerators, are evolving to become intelligent via combining hardware, software, sensors, and connectivity/networks. In such products, the importance of software increases exponential. Therefore, new software development units are emerging. This may cause misalignment between the traditional parts of the engineering companies and the new emerging software development units. The misalignment concerns both the technical part of the socio-technical structure of the companies, i.e. a conflict between different project management methodologies in the units, and the social part, i.e. the power roles of different unis and coordination between them. Viable System Model (VSM) has been applied to study the nature of misalignment in one such company, a large car manufacturer. This paper reports on the experience obtained during this study. With the help of VSM, misalignment was identified and diagnosed as a “stray lamb” – a pathological archetype related to a new and important unit of the company not being properly incorporated into the rest of the system.

  • 179.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Challenges in Assessing Parameters of a Socio-Technical System2017In: Proceedings of STPIS 2017: Socio-Technical Perspective in IS development / [ed] Stewart Kowalski, Peter Bednar, Ilia Bider, CEUR-WS.org , 2017, p. 98-105Conference paper (Refereed)
    Abstract [en]

    The paper is an investigation of challenges in assessing parameters of a socio-technical system. The investigation is carried out using an augmented socio-technical matrix the quadrants of which represent culture, type of structure, methods/technique and type of technology. Investigation concerns a specific kind of matrixes developed for the purpose of achieving the right level of flexibility for a business process. The paper lists the challenges that need to be addressed when assessing parameters of a socio-technical system and suggests ways of dealing with them. Conclusion includes some generalization and plans for the future.

  • 180.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. IbisSoft AB, Stockholm, Sweden.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Design science in action: developing a modeling technique for eliciting requirements on business process management (BPM) tools2015In: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 14, no 3, p. 1159-1188Article in journal (Refereed)
    Abstract [en]

    Selecting a suitable business process management (BPM) tool to build a business process support system for a particular business process is difficult. There are a number of BPM tools on the market that are available as systems to install locally and as services in the cloud. These tools are based on different BPM paradigms (e.g., workflow or case management) and provide different capabilities (e.g., enforcement of the control flow, shared spaces, or a collaborative environment). This makes it difficult for an organization to select a tool that would fit the business processes at hand. The paper suggests a solution for this problem. The core of the solution is a modeling technique for business processes for eliciting their requirements for a suitable BPM tool. It produces a high-level, business process model, called a “step-relationship” model that depicts the essential characteristics of a process in a paradigm-independent way. The solution presented in this paper has been developed based on the paradigm of design science research, and the paper discusses the research project from the design science perspective. The solution has been applied in two case studies in order to demonstrate its feasibility.

  • 181.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Preparing for the era of cloud computing: Towards a framework for selecting business process support services2012In: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings, Springer Berlin/Heidelberg, 2012, p. 16-30Conference paper (Refereed)
    Abstract [en]

    The shift to the cloud computing creates new opportunities for the IT usage in business. New standard and customizable services that do not require high initial investment allow business people to choose services to support their business activities without involving technicians. Business process solutions providers are already moving their products to the cloud offering them as services. The question arises of how a business person, e.g. a department manager, can decide on which service suits best his/her needs. The paper investigates this issue in respect to the services that provide fully customizable operational support to business processes. The paper suggests a practical framework for defining requirements based on characteristics of the process to be supported by the service. The framework determines the needs of such capabilities as process flow support, shared spaces, team collaboration, etc., based on the high-level analysis of a process in question. The framework is aimed at serving as a basis for designing a practical methodology for selecting business process support services.

  • 182.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Reviving Language/Action Perspective in the Era of Social Software: Research in Progress2012In: Emerging Topics in the Practice of Enterprise Modeling: 5th IFIP WG 8.1Working Conference, PoEM 2012 / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, 2012Conference paper (Refereed)
    Abstract [en]

    Language/Action perspective (LAP) was introduced by Flores and Winograd and their associates in the 1980th. This perspective, which is based on the speech act theory, has been originally suggested as guidelines for designing information systems. Though LAP had some success in designing commercial systems, it had never become widespread as a basis for systems design. This paper suggests reviving LAP, however, not as a tool for system design, but as a tool for analysis of communication models of systems designed on some other principles than LAP. The paper is focused on modern systems of social software type in which communication is based on the usage of shared spaces. The paper is a research in progress report that presents the main ideas, a research plan, and preliminary results achieved in its first two steps: (1) testing LAP for analysis of one system with shared spaces architecture, and (2) classification of atomic communication acts typical for business processes. The long term goal of the research is to create practical recommendations for choosing an appropriate communication model for particular business needs.

  • 183.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Business Process Modeling Technique for Agile Development of Case Management Systems2017In: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, no 13, p. 73-113Article in journal (Refereed)
    Abstract [en]

    A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP) and corresponding Business Process Support (BPS) systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM) systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the data-centric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model

  • 184.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using a Fractal Enterprise Model for Business Model Innovation2017In: RADAR+EMISA 2017 BPMDS 2017 RADAR, EMMSAD 2017 RADAR, and EMISA 2017 Workshop: Joint Proceedings / [ed] Jens Gulden, Selmin Nurcan, Iris Reinhartz-Berger, Wided Guédria, Palash Bera, Sérgio Guerreiro, Michael Fellmann, Matthias Weidlich, CEUR-WS.org , 2017, p. 20-29Conference paper (Refereed)
    Abstract [en]

    In their previous work, the authors have developed a new kind of enterprise model, called fractal enterprise model, that connects enterprise processes via assets used for running these processes. One of the possible usages of this model is facilitating innovation, more exactly, changing or extending a business model used in the enterprise. This research-in-progress paper presents the idea of how such facilitation could be arranged, and lists the problems that need to be solved in order to convert the idea into a practical methodology. The discussionis based on a hypothetical example.

  • 185.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Elias, Mturi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Untangling the Dynamic Structure of an Enterprise by Applying a Fractal Approach to Business Processes2012In: The Practice of Enterprise Modeling: Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 61-75Conference paper (Refereed)
    Abstract [en]

    A promising approach for analyzing and designing an enterprise is to consider it as a complex adaptive system (CAS) able to self-adjust to the changes in the environment. An important part of designing a CAS model is to untangle the dynamic structure of an enterprise. This paper presents a procedure for identifying all processes that exist in an enterprise as well as their interconnections. The procedure makes use of a number of process-assets and asset-processes archetypes. The first ones help to find out what assets are needed for a particular process, the second ones help to find out supporting processes that are needed to have each type of assets ready available for deployment. The procedure is based on the ideas of fractal organization where the same pattern is repeated on different levels. The uncovered dynamic structure of an enterprise can support strategic planning, change management, as well as discovering and preventing misbalances between its business processes. The paper also presents an example of applying the procedure to research activities of a university.

  • 186.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Elias, Mturi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A fractal enterprise model and its application for business development2017In: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 16, no 3, p. 663-689Article in journal (Refereed)
    Abstract [en]

    This paper suggests a new type of enterprise models called fractal enterprise models (FEM), with accompanying methodological support for their design. FEM shows interconnections between the business processes in an enterprise by connecting them to the assets they use and manage. Assets considered in the model could be tangible (buildings, heavy machinery, etc.) and intangible (employees, business process definitions, etc.). A FEM model is built by using two types of patterns called archetypes: a process-assets archetype that connects a process with assets used in it, and an asset-processes archetype that connects an asset with processes aimed to manage this asset (e.g., hiring people, or servicing machinery). Alternating these patterns creates a fractal structure that makes relationships between various parts of the enterprise explicit. FEM can be used for different purposes, including finding a majority of the processes in an enterprise and planning business change or radical transformation. Besides discussing FEM and areas of its usage, the paper presents results from a completed project in order to test the practical usefulness of FEM and its related methodological support.

  • 187.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perjons, Erik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Riaz Dar, Zakria
    Using Data-Centric Business Process Modeling for Discovering Requirements for Business Process Support Systems: Experience Report2013In: Enterprise, Business-Process and Information Systems Modeling BPMDS 2013: Proceedings / [ed] Selmin Nurcan et al., Springer Berlin/Heidelberg, 2013, p. 63-77Conference paper (Refereed)
    Abstract [en]

    Building a process model is a natural part of the requirements engineering (RE) when creating requirements for a computerized system/service to support a business process. When the process in question is workflowable (i.e. a process in which the order and the flow of tasks/ operations/activities can be predefined), there are plenty of modeling techniques, notations and tools that can help in this undertaking. These techniques, however, are of little use for discovering requirements for support of non-workflowable processes in which the information artifacts created in the process (e.g. reports, lecture slides, budget documents) are of more importance than the flow of tasks/operations/activities. Other types of techniques, notations and tools are required in this case. This paper reports on a project of using a data-centric modeling approach supported by a computerized tool in RE. The goal of the project was to test whether the approach could be useful for the task of discovering requirements on a computerized system/service supporting the process, and which and how much of requirements could be captured using it. The process used in the test is a process of course preparation in the authors’ own department. The paper reports on the environment in which the project has been conducted, results achieved, and lessons learned.

  • 188.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rogers, David
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    YASQLT – Yet Another SQL Tutor: A Pragmatic Approach2016In: Advances in Conceptual Modeling: ER 2016 Workshops, AHA, MoBiD, MORE-BI, MReBA, QMMQ, SCME, and WM2SP, Gifu, Japan, November 14–17, 2016, Proceedings / [ed] Sebastian Link, Juan C. Trujillo, Springer, 2016, p. 197-206Conference paper (Refereed)
    Abstract [en]

    The paper describes an ongoing project of creating an automated assessment tool to help novice students learning SQL in a frame of an introductory database course. In difference to other tools of this kind, the project has chosen a pragmatic approach of focusing on catching common semantic errors, leaving syntax control to professional DBMS. Using agile system development, the project successfully completed two iterations, both of which were tested in practice with satisfactory results. The students appreciated the tool and would like to have similar tools for other subjects, including Relational Algebra, and Conceptual Modeling. The latter is planned for implementation in the near future. The tool is considered to be appropriate for Learning by Failure in the situation of large size classes and short courses.

  • 189.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Schmidt, Rainer
    Preface2016In: Enterprise, Business-Process and Information Systems Modeling: 17th International Conference, BPMDS 2016, 21st International Conference, EMMSAD 2016, Held at CAiSE 2016, Ljubljana, Slovenia, June 13-14,2016, Proceedings / [ed] Rainer Schmidt, Wided Guédria, Ilia Bider, Sérgio Guerreiro, 2016, p. V-VIConference paper (Other academic)
  • 190.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Söderberg, Oscar
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Becoming Agile in a Non-disruptive Way: Is It Possible?2016In: Proceedings of the 18th International Conference on Enterprise Information Systems / [ed] Slimane Hammoudi, Leszek Maciaszek, Michele M. Missikoff, Olivier Camp, José Cordeiro, SciTePress, 2016, Vol. 1, p. 294-305Conference paper (Refereed)
    Abstract [en]

    Due to the increasing popularity of Agile Software Development (ASD), more software development teams are planning to transit to ASD. As ASD substantially differs from the traditional Software Development (TSD), there are a number of issues and challenges that needs to be overcome when transiting to ASD. One of the most difficult challenges here is acquiring an agile “mindset”. The question arises whether it is possible to acquire this mindset with the minimum disruption of an already established TSD process. The paper tries to answer this question by developing a non-disruptive method of transition to ASD, while using a knowledge transformation perspective to identify the main features of ASD mindset and how it differs from the one of TSD. To map the current mindset and plan the movement to the mindset that is more agile, the paper suggests using a process modelling technique that considers the development process as a socio-technical system with components that correspond to the pha ses of the development process. The method suggested in the paper has been designed in connection to a business case of a development team interested to transit to agility in a non-disruptive manner.

  • 191.
    Bider, Ilia
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Söderberg, Oscar
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Moving towards Agility in an Ordered Fashion2017In: Enterprise Information Systems: Revised Selected Papers / [ed] Slimane Hammoudi, Leszek A. Maciaszek, Michele M. Missikoff, Olivier Camp, José Cordeiro, Springer, 2017, p. 175-199Conference paper (Refereed)
    Abstract [en]

    The paper suggests a new method of transiting from Traditional Software Development (TSD) to Agile Software Development (ASD) called non-disruptive transition. The novelty of the method consists of allowing to complete the major transition steps to the agile “mindset” while remaining in the frame of an already established TSD process. The method is being developed using a knowledge transformation perspective to identify the main features of ASD mindset and how it differs from the one of TSD. More specifically, it uses a version of Nonako’s SECI model to represent software development. To analyze the current mindset and plan the movement to the mindset that is more agile, the paper suggests using a process modelling technique that considers the software development process as a complex socio-technical system. The paper also discusses external conditions that might hinder going all the way to becoming agile and require the transition to stop, and how to become agile while developing complex systems.

  • 192.
    Bin, Xiao
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Self-evolvable Knowledge-enhanced IoT Data Mobility for Smart EnvironmentsArticle in journal (Refereed)
  • 193.
    Bin, Xiao
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rahim, Rahmani
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Yuhong, Li
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kanter, Theo
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Edge-based Interoperable Service-driven Information Distribution for Intelligent Pervasive ServicesIn: Pervasive and Mobile Computing, ISSN 1574-1192, E-ISSN 1873-1589Article in journal (Refereed)
  • 194.
    Björck, Fredrik
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Discovering Information Security Management2005Doctoral thesis, monograph (Other academic)
    Abstract [en]

    This thesis is concerned with issues relating to the management of information security in organisations, motivated by the need for cost-efficient information security.

    It is based on the assumption that: in order to achieve cost-efficient information security, the point of departure must be knowledge about the empirical reality in which the management of information security takes place.

    The data gathering instruments employed are questionnaires with open-ended questions and unstructured research interviews. The empirical material is analysed, and conclusions are drawn following the principles of Grounded Theory. Data sources are professionals in the area of information security management, including information security consultants (n=13), certification auditors (n=8), and information security managers (n=8).

    The main contributions are: an integrated model illustrating the experts’ perceptions concerning the objectives, actors, resources, threats, and countermeasures of information security management; a framework for the evaluation, formation, and implementation of information security management systems; a new approach for the evaluation of information security in organisations; a set of success factors concerning the formation of information security management systems; and a problem inventory concerning the value and assessment of information security education and training.

  • 195.
    Björck, Fredrik
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cyber Resilience – Fundamentals for a Definition2015In: New Contributions in Information Systems and Technologies: Volume 1 / [ed] Alvaro Rocha, Ana Maria Correia, Sandor Costanzo, Luis Paulo Reis., Springer, 2015, p. 311-316Conference paper (Refereed)
    Abstract [en]

    This short paper examines the concept of cyber resilience from an organizational perspective. Cyber resilience is defined as “the ability to continuously deliver the intended outcome despite adverse cyber events”, and this definition is systematically described and justified. The fundamental building blocks of cyber resilience are identified and analyzed through the contrasting of cyber resilience against cybersecurity with regards to five central characteristics.

  • 196. Björkqvist, Olof
    et al.
    Larsson, Aron
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Idefeldt, Jim
    Risk Assessment of New Pricing Strategies in the District Heating Market: A Case Study at Sundsvall Energi AB2010In: Energy Policy, ISSN 0301-4215, E-ISSN 1873-6777, Vol. 38, no 5, p. 2171-2178Article in journal (Refereed)
    Abstract [en]

    The price structure of district heating has been no major scientific issue for the last decades in energy-related research. However, today trends in district heating pricing tend to move towards a more customer-oriented approach with predetermined prices under a longer periods, leading to a more complex price structure. If a district heating supplier offers district heating with predetermined prices in order to compete with similar electricity offers, the financial risk of the new price structure is significantly higher than the risk of an ordinary variable cost offer based on short-run marginal cost. In contrary to an electricity seller, the district heating company cannot transfer all of the risk of predetermined prices to the financial market, instead the company is thrown upon its own ability to handle the risk by, e.g., hedging its own energy purchase. However, all uncertainties cannot be coped with in this manner. Thus, there is a need for a methodology that can be used to estimate the financial risk of different price structures and to value different opportunities to reduce the risk. In this article, we propose a methodology, implemented in prototype software, to evaluate the risk associated with new price structures in district heating.

  • 197. Bloom, Bard
    et al.
    Field, John
    Nystrom, Nathaniel
    Oestlund, Johan
    Richards, Gregor
    Strnisa, Rok
    Vitek, Jan
    Wrigstad, Tobias
    Stockholm University, Faculty of Humanities, Department of Scandinavian Languages.
    Thorn-Robust, Concurrent, Extensible Scripting on the JVM2009In: SIGPLAN notices, ISSN 0362-1340, E-ISSN 1558-1160, Vol. 44, no 10, p. 117-136Article in journal (Refereed)
    Abstract [en]

    Scripting languages enjoy great popularity due to their support for rapid and exploratory development. They typically have lightweight syntax, weak data privacy, dynamic typing, powerful aggregate data types, and allow execution of the completed parts of incomplete programs. The price of these features comes later in the software life cycle. Scripts are hard to evolve and compose, and often slow. An additional weakness of most scripting languages is lack of support for concurrency-though concurrency is required for scalability and interacting with remote services. This paper reports on the design and implementation of Thorn, a novel programming language targeting the JVM. Our principal contributions are a careful selection of features that support the evolution of scripts into industrial grade programs-e.g., an expressive module system, an optional type annotation facility for declarations, and support for concurrency based on message passing between lightweight, isolated processes. On the implementation side, Thorn has been designed to accommodate the evolution of the language itself through a compiler plugin mechanism and target the Java virtual machine.

  • 198.
    Blåsjö, Mona
    et al.
    Stockholm University, Faculty of Humanities, Department of Scandinavian Languages.
    Knutsson, Ola
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cerratto-Pargman, Teresa
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Exploring the Design Space of Genre Pedagogy and Virtual Learning Environments2012In: Designs for Learning 2012: 3rd International Conference Exploring Learning Environments. Conference Proceedings, 2012, p. 75-77Conference paper (Refereed)
    Abstract [en]

    This paper explores the design space of genre pedagogy and virtual learning environments. This is done by examining the cornerstones of genre pedagogy and the main activities they give raise to, and how the activities are transformed when they are partly or completely moved from the classroom to virtual learning environments, and what implications for interaction design they give raise to.

  • 199. Boella, Guido
    et al.
    Noriega, Pablo
    Pigozzi, Gabriella
    Verhagen, Harko
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Introduction to the special issue on NorMAS 20092013In: Journal of logic and computation (Print), ISSN 0955-792X, E-ISSN 1465-363X, Vol. 23, no 2, p. 307-308Article in journal (Other academic)
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