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  • 151.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Book Review of Kubr, M (ed.), 1996, Management Consulting: A Guide to the Profession2000In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 16, p. 106-107Article in journal (Refereed)
  • 152.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Book Review of Scott, R & Christensen, S (eds), 1995, The Institutional Construction of Organizations1997In: Management Learning, ISSN 1350-5076, E-ISSN 1461-7307, Vol. 28, no 2, p. 238-240Article in journal (Refereed)
  • 153.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Commercialized professionalism on the field of management consulting2013In: Journal of Organizational Change Management, ISSN 0953-4814, E-ISSN 1758-7816, Vol. 26, no 2, p. 265-285Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to explore and construct a model for the mechanisms for authorization of actors in contemporary society performing in the role of the expert.

    Design/methodology/approach – The study used qualitative analyses of about 70 interviews with management consultants in small/middle-sized nationally based (in Sweden) consultancies, and with buyers in public organizations of their services. The data are, however, expected to represent more general tendencies of the mechanisms for authorization of experts such as management consultants. The interviews were seen as narratives from the field and interpreted qualitatively in order to search for patterns and categories.

    Findings – Systems for professionalism in practice among experts such as management consultants do not follow the routes suggested by traditional theories of professions. It is another system for professionalism where success in commercialisation means authorization in the role of the expert on the market. The mechanism for authorization is trust and the way to construct this is that the single expert and the organizations he or she represents emphasize versatility, availability, relevance and differentiation in their practice as experts.

    Research limitations/implications – There is a growth in numbers, competence areas and importance of these forms of expert work in contemporary society. Understanding this is necessary and this study offers a model that explains this.

    Practical implications – Markets for vague forms of experts, such as management consultants, are emerging. These are challenges faced by many individuals and organizations today.

    Social implications – More individuals work under consulting conditions, more organizations tend to hire more external experts of various kinds on temporary bases instead of employing them, and the number of expert organizations is emerging and their size is increasing.

    Originality/value – Little attention has been devoted to explanations of how authorization in practice is constructed and achieved among the new experts. This study offers a model for how this can be understood.

  • 154.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Consulting in Legoland: the jazz of small-scale management consultation in the improvisation on standards2001Report (Other academic)
    Abstract [en]

    Large global management consultancies of US or Semi-US origin are often seen as important carriers of uniformity in management knowledge across the globe. This is an important characteristic of the recent development of the industry on a macro level, but one may question whether it is representative to let these firms be “spokespersons” for the field as a whole. This paper argues that the standards these actors travel in may constitute a standardised Legoland for consulting in the world, but that this Legoland is far from the reality of small and medium-sized locally based consulting firms. It is argued that they live in a world of standards for management and consultation, where the most important strategy for survival is to improvise.

  • 155.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Den institutionella omvärlden2007Book (Other academic)
    Abstract [sv]

    Ledare styr inte själva fullt ut över inriktningen på och tidpunkten för sina beslut, vare sig de är medvetna om det eller inte. Deras handlingsramar begränsas av institutionella betingelser i deras omvärld - vad som är tekniskt, ekonomiskt, socialt och kulturellt möjligt i olika sammanhang. Det betyder att organisationer och dras ledare inte kan isoleras från vad som på går runt omkring dem. Med en bättre förståelse för deras omvärld - och hur detta påverkar hur de tänker, vad de gör och varför de gör det - får beslutsfattare också bättre möjligheter att fatta mer övervägda beslut. Avsikten med den här boken är att förklara vad den institutionella omvärlden består av och på vilka sätt enskilda organisationer påverkas.

  • 156.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Den populära managementkulturen: om produktion och spridning av populär "kunskap" om företagsledning1996Book (Other academic)
  • 157.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Doing Multidisciplinary Research2015Conference paper (Other academic)
  • 158.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Dåliga kunder gör bra affärer!: Ett dilemma i offentlig upphandling2015Book (Refereed)
    Abstract [sv]

    LOU bygger på idén att inköp kan och bör göras på samma sätt på alla marknader. Men det finns många slags marknader och ofta är det inte ändamålsenligt att handla enligt LOU. Genom att vara ”dåliga kunder” och inte helt följa reglerna i LOU, kan offentliga organisationer göra bättre inköp. Är sådana regelbrott demokratiskt försvarbara? Författaren diskuterar offentliga organisationers inköpsverksamhet med utgångspunkt i en studie av hur upphandlingar av tjänster från managementkonsulter går till. Sådana tjänster är komplexa och ställer offentliga upphandlare inför svåra avvägningar.Författaren diskuterar offentliga organisationers inköpsverksamhet med utgångspunkt i en studie av hur upphandlingar av tjänster från managementkonsulter går till. Sådana tjänster är komplexa och ställer offentliga upphandlare inför svåra avvägningar.

  • 159.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Employability and Expertise2004In: Learning to be Employable: New Agendas on Work, Responsibility, and Learning in a Globalizing World / [ed] Garsten, C & Jacobsson, K, Basingstoke: Palgrave Macmillan, 2004Chapter in book (Other academic)
  • 160.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Exploring ideas or exploiting theories: about how to make contributions in management and organization studies2015Conference paper (Other academic)
  • 161.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Exploring ideas or exploiting theories: on how to make contributions in qualitative management studies2016Conference paper (Other academic)
  • 162.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Från idé till institution2002In: Kvalitet utan gränser: en kritisk belysning av kvalitetsstyrning / [ed] Bejerot, E & Hasselbladh, H, Lund: Academia adacta, 2002Chapter in book (Other academic)
  • 163.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    God managementkonsultation: reglerad expertis eller improviserad konst?2003Book (Other academic)
  • 164.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Illegala demokratiagenter?2014In: Demokrati och förvaltning: en festskrift till Rune Premfors / [ed] Bengt Jacobsson & Göran Sundström, Stockholm: Stockholm School of Economics Institute for Research , 2014, p. 215-230Chapter in book (Other academic)
  • 165.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    In the Wake of Deregulation1999Report (Other academic)
  • 166.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Institutional Theory and Organizational Change2013Book (Other academic)
  • 167.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Kan vi egentligen kalla konsulter för experter?2012In: Expertsamhällets organisering: okunskapens triumf? / [ed] Staffan Furusten, Andreas Werr, Lund: Studentlitteratur AB, 2012, p. 165-182Chapter in book (Other academic)
  • 168.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Knowledge Construction in Small Consultancies:  2000In: The Content of Consultancy Work: Knowledge Generation, Codification and Dissemination / [ed] Kipping, M & Armbrüster, T, Uppsala: Department of Business Studies , 2000, p. 38-56Chapter in book (Other academic)
  • 169.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sweden.
    Konsulter2012In: Den hållbara svenska modellen: innovationskraft, förnyelse och effektivitet / [ed] Lars Magnusson, Jan Ottosson, Stockholm: SNS förlag, 2012, 1, p. 208-225Chapter in book (Other academic)
  • 170.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Kunskap och standard1998In: Standardisering / [ed] Brunsson, N & Jacobsson, B, Stockholm: Nerenius & Santérus , 1998Chapter in book (Other academic)
  • 171.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm.
    Ledarskap och expertskap2013In: Det extrema ledarskapet / [ed] Björn Rombach, Östen Ohlsson, Lund: Studentlitteratur, 2013, p. 97-121Chapter in book (Other academic)
  • 172.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ledarskapets följa John: imitationens begränsningar2000In: Ledmotiv : Idèskrift om ledarskap, ISSN 1403-7742, no 1Article in journal (Refereed)
  • 173.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Let's Go Beyond the Myths of Management1996In: Theory-building in the Business Sciences: Papers from the 2nd EDAMBA Summer School / [ed] Elfring, T, Siggard-Jensen, H & Money, A, Köpenhamn: Handelshøjskolens Forlag , 1996Chapter in book (Other academic)
  • 174.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Management consultants as improvising agents of stability2009In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 25, no 3, p. 264-274Article in journal (Refereed)
    Abstract [en]

    Relatively few studies have paid theoretical as well as empirical attention to what use organizations have of management consultants and their services. By studying how buyers and sellers of management consulting services describe what management consulting is and represents, this study questions common understandings in the literature, i.e., that management consultants act as agents of change or as standardizers of organizational practice around the world. It is argued that consultants can be understood as playing the role of improvisers because there is considerable uncertainty among both buyers and sellers as to what use organizations really have of them. Playing a recognizable, yet indefinite role based on an institutionalized foundation, in both discourse and practice, of what actors such as consultants are supposed to do in certain situations, helps client organizations to reduce the uncertainty experienced. The conclusion is that management consultants can therefore be understood as agents of stability rather than agents of change.

  • 175.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Managementisering av förvaltningen1998In: Stater som organisationer / [ed] Ahrne, Göran, Stockholm: Nerenius & Santérus förlag , 1998Chapter in book (Other academic)
  • 176.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Multi-disciplinary Research: the only way forward or a dead end?2016Conference paper (Other academic)
  • 177.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Popular Management Books: how they are made and what they mean for organisations1999Book (Other academic)
  • 178.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Public Purchasing of Complex Services. Balancing Democratic and Market Values2010In: Organizing Democracy: the construction of agency in practice / [ed] Sundström, G, Soneryd, L & Furusten, S, Cheltenham: Edward Elgar Publishing, 2010Chapter in book (Other academic)
  • 179.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Reglering utan regler: normer för managementkonsultation2005In: En illusion av frihet: företag och organisationer i det nya regelsamhället / [ed] Nilsson, K, Henning, R & Fernler K, Lund: Studentlitteratur, 2005Chapter in book (Other academic)
  • 180.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Scandinavian Management, Where are You?1996In: Perspectives on Scandinavian Management / [ed] Jönsson, S, Göteborg: GRI , 1996Chapter in book (Other academic)
  • 181.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Temporary Ties: The Construction of Expertise and Authority in Temporary Consulting Services2001In: Time & Management / [ed] Caseby, D, Palermo: ISIDA , 2001Chapter in book (Other academic)
  • 182.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    The Creation of Popular Management Texts: On Ideological Rhetoric in the Creation of Managerial "Knowledge"1998In: The Diffusion and Consumption of Business Knowledge / [ed] Alvarez, J, London: McMillan , 1998Chapter in book (Other academic)
  • 183.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    The Knowledge Base of Standards2000In: A World of Standards / [ed] Brunsson, Nils & Jacobsson, Bengt, Oxford: Oxford University Press, 2000Chapter in book (Other academic)
  • 184.
    Furusten, Staffan
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Upphandling som nerköp2014In: Alla dessa marknader: RJ:s årsbok 2014/2015 / [ed] Jenny Björkman, Björn Fjæstad & Susanna Alexius, Göteborg: Makadam Förlag, 2014, p. 23-36Chapter in book (Other academic)
  • 185.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Alexius, Susanna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Hybrid professionals and path generators2016Conference paper (Other academic)
  • 186.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Alexius, Susanna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Managing Hybrid Organizations2019In: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Susanna Alexius, Staffan Furusten, Cham: Palgrave Macmillan, 2019, p. 333-360Chapter in book (Refereed)
    Abstract [en]

    In this final chapter, we summarize and develop core findings that are illustrated with examples from the empirical case studies of the volume. Three common dilemmas in managing hybrid organization are identified: (1) financing a social mission and the risk of mission drift, (2) overlap in the roles of key stakeholders and the risk of empty governance structures and (3) modernizing a hybrid while cherishing the constitutional hybrid legacy. We argue that organizations that manage to remain hybrids in times of changed institutional conditions have established multivocality, a state where different categories of stakeholders are involved in shared, although sometimes parallel, conversations. The chapter concludes that a state of multivocal conversations can be strengthened by managerial and governance skills in improvisations and versatility.

  • 187.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bengtsson, H
    Fortbildning av lärare - en pjäs med oklara rollfigurer1997Report (Other academic)
  • 188.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bengtsson, H
    Fortbildning av lärare och styrning av skolan1996Report (Other academic)
  • 189.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bäcklund, J
    Koncentration och differentiering på den svenska marknaden för managementkonsultation2000In: Nordiske organisasjonsstudier, ISSN 1501-8237, no 1Article in journal (Refereed)
  • 190.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bäcklund, J
    Sweden1999In: Management Consultancy Fields in Europe / [ed] Kipping, M & Armbrüster, T, Uppsala: Department of Business Studies, Uppsala University , 1999Chapter in book (Other academic)
  • 191.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bäcklund, Jonas
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    In the Shadow of American Stars: on American dominance and the americanisation of the Swedish management consultancy field2000Report (Other academic)
  • 192.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Garsten, Christina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Department of Social Anthropology.
    New Professionalism: conditions for expertise in management consulting and temporary administrative staffing2005In: Dealing with Confidence: the construction of needs and trust in management advisory services / [ed] Furusten, S & Garsten, C, Copenhagen: CBS Press , 2005, p. 19-34Chapter in book (Other academic)
  • 193.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Garsten, Christina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Temporary Ties: The Construction of Expertise and Authority in Temporary Consulting Services2000Report (Other academic)
  • 194.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Making meaning of standards - translation in path genereating junctures2015Conference paper (Other academic)
  • 195.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Junker, Sven-Olof
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Hybrid organization and social responsibility: does the organizational form matter?2017In: Sustainable development and business / [ed] Markus Kallifatides, Lin Lerpold, Stockholm: SSE Institute for Research, Stockholm School of Economics , 2017, p. 25-46Chapter in book (Refereed)
  • 196.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, A
    The Three-Dimensional Construction of Management Advise Services 2005In: Dealing with Confidence: the construction of needs and trust in management advisory services / [ed] Furusten, S & Werr, A, Copenhagen: Copenhagen Business School Press, 2005Chapter in book (Other academic)
  • 197.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    Handelshögskolan, Stockholm.
    Arena mechanisms2005In: Dealing with confidence: the construction of need and trust in management advisory services / [ed] Staffan Furusten, Andreas Werr, Copenhagen: Copenhagen Business School Press, 2005, p. 233-249Chapter in book (Other academic)
  • 198.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    Handelshögskolan, Stockholm.
    Bringing in managerial expertise from external markets2005In: Dealing with confidence: the construction of need and trust in management advisory services / [ed] Staffan Furusten, Andreas Werr, Copenhagen: Copenhagen Business School Press, 2005, p. 1-18Chapter in book (Other academic)
  • 199.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    Det framväxande expertsamhället2012In: Expertsamhällets organisering: okunskapens triumf / [ed] Staffan Furusten, Andreas Werr, Lund, 2012, 1, p. 15-26Chapter in book (Other academic)
  • 200.
    Furusten, Staffan
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Werr, Andreas
    Expertsamhällets organisering: okunskapens triumf?2012Book (Other academic)
    Abstract [sv]

    Vi står mitt i framväxten av ett nytt expertsamhälle. Ett samhälle där organisationer blir allt mer beroende av externa experter för utvärdering, certifiering, rådgivning, kommunikation, rekrytering, investering, marknadsföring, inköp, utbildning, hållbar utveckling m.m. De nya experterna har dock otydliga kunskapsbaser, utbildning, erfarenheter och etiska riktlinjer. Det saknas även tydliga regler för auktorisation och strukturer för systematisk granskning.

    Hur kan vi som köpare, medarbetare, chefer och medborgare lita på de nya experterna? I boken diskuteras hur expertis organiseras på samhällsnivå och på marknader, hur den leds i organisationer och hur individer bygger trovärdighet som experter. Två olika principer för att säkerställa expertis identifieras: (1) utvecklandet av generella och mätbara utvärderingssystem där endast de som uppfyller formella krav accepteras i expertrollen samt (2) utvecklandet av informella lokala system som bygger på förtroende. En tendens är att det informella och svårmätbara hamnar i skymundan till förmån för det synliga och mätbara. Vi diskuterar vilka konsekvenser detta får för expertkunskapen. Riskerar vi att gå miste om den vardagliga och erfarenhetsbaserade kunskapen, och därmed främja ”okunskap” i vår jakt på tydlig och objektiv expertis?

    Med denna bok vill vi bidra till debatten om hur experter och expertis kan ledas och organiseras. Boken är intressant för medarbetare och ledare i kunskapsintensiva organisationer, samt för forskare, lärare och studenter på universitet och högskola.

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