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  • 251.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Copenhagen Business School, Denmark.
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Södertörn University College, Sweden.
    Small places, big stakes: "Meetings" as moments of ethnographic momentum2016Conference paper (Other academic)
    Abstract [en]

    The World Economic Forum is essentially a world of meetings: staged, circumvented, formal, organized meetings to which access is tightly restricted. The annual Davos meeting, the WEF show case meeting, is also a microcosm of the organization, set up in a small place but speaking to bigger issues. Ethnographic fieldwork in organizations such as the WEF – and more broadly incorporations, state agencies, and international organizations – often involves doing fieldwork in workshops, at ceremonies, and at other staged, formal events. In addition, such fieldwork tends to be multilocal, mobile, and discontinuous. What, if anything, can we learn from doing ethnography in such small, temporary meeting places, where we may not even have full access?

    The paper shows that researching an organization such as the WEF is as methodologically and theoretical challenging as it is rewarding. It is argued that to understand the practices constituting meetings we need to broaden the perspective of the meeting as a phenomenon. The meeting as research locus should not be seen as a given entity, but as a contingent and continually constructed social arena. In the WEF case the meeting is both a continuous organizing effort, and a social arena, temporarily bounded in time and space.

  • 252.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Copenhagen Business School, Denmark.
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Södertörn University College, Sweden.
    Small places, big stakes: "Meetings’" as moments of ethnographic momentum2015Conference paper (Other academic)
    Abstract [en]

    The Davos summit is surrounded by air of seriousness and hype, but it is also something like a huge cocktail party. The Davos meeting is, in essence, a kind of human beehive, attracting and organizing a multitude of actors around its core, each contributing to the existence of the beehive community, and each disseminating its ideas and perspectives to the world at large. The WEF is essentially a social world of meetings – staged, circumvented, formal, organized meetings – and meetings to which access is tightly restricted. The annual Davos meeting, which is the showcase meeting of the WEF, is also a microcosm of the organization, set up in a small place and speaking to bigger issues: market regulations, financial crises, environmental risks, armed conflicts, and the like. The kinds of questions that arise out offieldwork in organizations such as this, but also more broadly, are to do with access, representation, validity, and the predicaments of doing ethnography in organized settings.

    At a more general level, ethnographic fieldwork in organizations – such as corporations, state agencies, and international organizations – often entails that the ethnographer has to rely on meetings as the primary point of access. Oftentimes, this involves doing fieldwork in workshops, at ceremonies, and at other staged, formal events. In addition, such fieldwork tends to be multilocal, mobile, and discontinuous. It may not provide as much of a flavour of the different local sites and a sense of ‘being there’ as one would wish for. The tendency in anthropology to favour the informal, the ‘genuine’ or ‘authentic’ as well as the spontaneous, may leave one with a lingering feeling of having to make do with second- rate material, i.e. the formal, the superficial, and the organized. Fieldwork in meetings, and in meetings to which one may not get full access, may, from that angle, be problematic.

    What, if anything, can we learn from doing ethnography in such a small, temporary meeting place, where we don not even have access to much of what goes on?

     

  • 253.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Small Places, Big Stakes: Meetings as Moments of Ethnographic Momentum2017In: Meeting Ethnography: Meetings as Key Technologies of Contemporary Governance, Development, and Resistance / [ed] Jen Sandler, Renita Thedvall, New York: Routledge, 2017, p. 126-142Chapter in book (Refereed)
  • 254.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    The Politicization of Corporations: The Case of the World Economic Forum2014Conference paper (Refereed)
    Abstract [en]

     

     

    The Politicization of Corporations: The Case of the World Economic Forum

    Christina Garsten and Adrienne Sörbom

     

     

    Abstract

     

    This paper departs from an interest in the involvement of business leaders in the sphere of politics, in the broad sense. At a general level, we are seeing a proliferation of usages of non-market corporate strategies, such as testimony, lobbying, interlocking of positions and other means to influence policymakers at all levels of government and international institutions as an adjunct to the firm’s market strategies. This paper brings to the fore the role of corporations in the World Economic Forum (WEF), and how firms act through the WEF to advance their interests, financial as well as political. What is the role of business in the WEF, and how do business corporations advance their interests through the WEF? Empirically we depart from ethnographic field studies of the World Economic Forum, drawing on observations from WEF-events and interviews with participants and organizers. We propose that corporations find a strategically positioned amplifier for their non-market interests in the WEF. The WEF functions to enhance and gain leverage for their ideas and priorities in a highly selective and resourceful environment. In the long run, both the market priorities and the political interests of business may be served by engagement in the WEF. By way of corporate financial resources, the tapping of knowledge and expertise, and access to vast networks of business relations, the WEF is also able to amplify its own voice and agency in the field of global governance.

     

     

  • 255.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Think tanks as policy brokers in partially organized fields: The case of World Economic Forum2014Report (Other academic)
    Abstract [en]

    As has been noted in research on think tanks it is difficult to describe what a think tank is, and to pinpoint what it is in think tank activities that generates powerful relationships towards other actors. This is even more the case when talking of transnational think tanks. In this report we give a theoretical account of how relationships organized by transnational think tanks may be analyzed.

    In the report we are drawing on empirical findings from the World Economic Forum (WEF), seen as a transnational think tank addressing a non-national audience. We are suggesting that think-tank experts are engaged in the brokerage of ideas and knowledge, implying anintermediary activity, wherein ideas are translated, shaped and formatted. Operating at the interfaces of various actors, think-tank experts formulate and negotiate ideas with and among actors, encouraging them to adopt and use those ideas.

    The main argument in the report is that this brokerage can be seen to generate ‘partially organized fields’. The think tank organizes other actors not by constructing a complete organization, but by establishing and maintaining a decided network, drawing upon such organizational elements as membership, monitoring and sanctions. This allows think tanks to maintain a degree of flexibility, whilst gaining control of valuable resources.

    In the case of the WEF the report show that the combination of a small core of completeorganization with a larger environment of only partial organizing essentially allows the WEF to be bigger than they actually are. The decided networks, i.e. the partnerships, the working groups, and the communities, significantly extends the reach of the WEF, allowing it to reach across organizational boundaries.

    We suggest that this form of organizing is the prime way for transnational think tanks toorganize outside themselves, thereby exerting political influence. The potential influence it may exert resides in its influence over the shaping of agendas in other organizations, the formulation of pressing political issues, and by mobilizing actors in their decided networks to carry the issues further, on other organizational platforms and with other organizational mandates.

  • 256.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Department of Social Anthropology.
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Uneasy alignment: Transparency and opacity at the World Economic Forum2014Conference paper (Refereed)
  • 257.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Department of Social Anthropology.
    Sörbom, Adrienne
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Values aligned: the organization of conflicting values within the World Economic Forum2014In: Configuring Value Conflicts in Markets / [ed] Susanna Alexius, Kristina Tamm Hallström, Padstow: Edward Elgar Publishing, 2014, p. 159-177Chapter in book (Other academic)
  • 258.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Thedvall, Renita
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Department of Social Anthropology.
    Free commodity exchange: Skype and Spotify and the complexity of market relations2014Conference paper (Other academic)
  • 259.
    Garsten, Christina
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Social Anthropology. Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Thedvall, Renita
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm University, Faculty of Social Sciences, Department of Social Anthropology.
    Transparency by proxy: knowledge, indicators, and legitimacy in market practice2014Conference paper (Other academic)
  • 260.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Att värna gränser genom att bygga broar2019In: Kampen om kunskap: Akademi och praktik / [ed] Axel Brechensbauer, Maria Grafström, Anna Jonsson, Mikael Klintman, Stockholm: Santérus Förlag, 2019, p. 65-74Chapter in book (Other academic)
  • 261.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ekonomijournalistik2015In: Handbok i journalistikforskning / [ed] Michael Karlsson, Jesper Strömbäck, Lund: Studentlitteratur AB, 2015, p. 225-242Chapter in book (Other academic)
  • 262.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ekonomijournalistik2019In: Handbok i journalistikforskning / [ed] Michael Karlsson, Jesper Strömbäck, Lund: Studentlitteratur AB, 2019, 2, p. 215-226Chapter in book (Other academic)
  • 263.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ekonomijournalistikens förändrade förutsättningar: Innehåll, format och aktörer2014Report (Other academic)
  • 264.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Information intermediaries2016In: The SAGE Encyclopedia of Corporate Reputation / [ed] Craig E. Carroll, New York: Sage Publications, 2016, p. 351-354Chapter in book (Other academic)
  • 265.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ledare i mediernas rampljus2018In: Att leda i en komplex organisation: Utmaningar och nya perspektiv för chefer i offentlig verksamhet / [ed] Anna Cregård, Erik Berntson, Stefan Tengblad, Stockholm: Natur och kultur, 2018, p. 42-57Chapter in book (Other academic)
  • 266.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Parera är viktigare än att planera: Om organisatorisk överlevnad2015In: Organisation & Samhälle, ISSN 2002-0287, no 2, p. 51-51Article, book review (Other (popular science, discussion, etc.))
  • 267.
    Grafström, Maria
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Synliga och hemliga: Näringslivets ägare i den mediala offentligheten, Lennart Bernhardtson, Agerings Bokförlag, 20132014In: Organisation & Samhälle, ISSN 2001-9114, E-ISSN 2002-0287, no 2, p. 22-23Article, book review (Other (popular science, discussion, etc.))
  • 268.
    Grafström, Maria
    et al.
    Företagsekonomiska institutionen, Uppsala universitet.
    Göthberg, Pauline
    Centrum för bank och finans (CEFIN), KTH.
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ansvar2010 (ed. 1)Book (Other academic)
  • 269.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Göthberg, Pauline
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    CSR: företagsansvar i förändring2015 (ed. 2)Book (Other academic)
  • 270.
    Grafström, Maria
    et al.
    Företagsekonomiska institutionen, Uppsala universitet.
    Göthberg, Pauline
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Företagsekonomiska institutionen, Uppsala universitet.
    Med samhällsansvar som ledstjärna2011In: Ledning av företag och förvaltningar: former, förutsättningar, förändring / [ed] Rolf Lind och Anders Ivarsson Westerberg, Stockholm: SNS förlag, 2011, 4., [omarb.] uppl.Chapter in book (Other academic)
  • 271.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Jonsson, Anna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Lund University, Sweden.
    Professional blinders? The novel as an eye-opener in organizational analysis2019In: Culture and Organization, ISSN 1475-9551, E-ISSN 1477-2760, Vol. 25, no 2, p. 146-158Article in journal (Refereed)
    Abstract [en]

    Scholarly textbooks often follow a logic where suitable empirical cases are selected to illustrate the theoretical and analytical points that we as scholars want to make. But what would happen if we would do the opposite: build a textbook on a novel written by a novelist for such purpose and let the theories explain the actions and emotions of fictional characters? In this article, we share and reflect upon our experiences of co-authoring a textbook in organization theory together with a professional novelist. We argue that the novel can function as an eye-opener in organizational analysis, forcing us to look beyond more static and rationalistic perspectives on organizations as well as the stereotypes of such. We build and relate our experiences to the growing literature about using fiction in scholarly work and discuss the potential of such genre-bending work when we bring in flesh and blood into the analyses.

  • 272.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Jonsson, Anna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Klintman, Mikael
    Collaborating across societal sectors: A buzzword or a governance mechanism for research?2017Conference paper (Refereed)
  • 273.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Jonsson, Anna
    Klintman, Mikael
    University-society collaboration on the agenda: The rhetoric of expectations2017Conference paper (Other academic)
    Abstract [en]

    This paper aims to contribute to the knowledge on how the concept of ‘collaboration’ is being produced and reproduced – and filled with meaning – as it is articulated in news content and opinion articles about the organisation of knowledge production within higher education in Sweden. We build on a textual analysis on the public discussion in the aftermath of the announcement of the research policy bill “Knowledge in collaboration” (Prop 2016/17:50) and take as a point of departure that social phenomena are constructed and given meaning through talk and texts. Our analysis shows that the concept ‘collaboration’ carry certain expectations and values concerning the organisation of knowledge production, and highlights that these ideas are not only polarised among actor groups, as well as within groups, but also contain political ambitions. The concept of collaboration can be interpreted as an idea that provides universities with prescriptions and guidelines for how to do their everyday work – what kinds of activity is valued and appropriated and what is downplayed and over time maybe even sorted out.

  • 274.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Jonsson, Anna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Stig, Oline
    Lars, Strannegård
    Det är genom fiktion som faktan får liv och mening2018In: Svenska dagbladet, ISSN 1101-2412Article in journal (Other (popular science, discussion, etc.))
  • 275.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Jonsson, Anna
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Stig, Oline
    Strannegård, Lars
    En berättelse om organisering2017Book (Other academic)
    Abstract [sv]

    En berättelse om organisering blandar fiktion med organisationsteorins grunder. Boken drivs framåt av vad som händer på det nystartade modeföretaget Mess. Genom skildringen av Mess och människorna i och runt omkring företaget ser vi framgångar, konflikter och utmaningar i organisationsteorins ljus. Mötet mellan den fiktiva berättelsen och de teoretiska fördjupningarna ger grundläggande förståelse för organisationsteorins olika delområden, såsom ledarskap, makt, motivation, kultur och beslutsfattande. Boken erbjuder kunskap och reflektion om varför organisation och organisering är centrala begrepp för att förstå det samhälle vi lever i.

  • 276.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Junker, Svenne
    Windell, Karolina
    Kommunikatörernas roll i det ansvarsfulla företaget: En intervjustudie med kommunikationschefer i svenska börsföretag2018Report (Other academic)
    Abstract [en]

    The working paper discusses the importance of media for how responsibility is conceptualized in organizations. We focus on listed companies with a well-developed communication work. The aim is to develop knowledge on what role communicators have in designing images of a responsible business conduct. Based on an interview study including communication managers at 21 of the 30 largest Swedish listed companies, questions about how responsibility is conceptualized – and which aspects that are being prioritized – are analysed from a communication perspective. We understand communication practices in companies as an organizational field permeated with relatively strong norms and taken-forgranted ideas. These norms and ideas are partly created and maintained by actors in the field of communication – i.e. communication managers and communicators, but also communication consultants and through professional training. The logic of media is a key part of the set of norms and ideals defining the field of professional communication practices. Against this background, three conclusions about how communication practices and norms specifically influence the format, content and focus of responsibility issues are presented and discussed. First, the importance of the agenda and logic of the media is enhanced by communicators within the studied companies. Second, media crises and scandals of other companies and organizations justify the communicators’ own focus and work routines concerning responsibility issues. And third, the relatively long time frame that characterizes much work with responsibility issues tends to be shortened as these issues are understood from a communication perspective.

  • 277.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Lid Falkman, Lena
    Everyday narratives: CEO rhetoric on Twitter2017In: Journal of Organizational Change Management, ISSN 0953-4814, E-ISSN 1758-7816, Vol. 30, no 3, p. 312-322Article in journal (Refereed)
    Abstract [en]

    Purpose

    This paper investigates the everyday CEO communication in social media, with particular focus on Twitter. The purpose is to contribute with insights on how expectations on corporate leaders to be present in social media are translated into everyday communication practice and thereby add to literature on narrative leadership.

    Design/methodology/approach

    A content analysis of the twitter feed of Håkan Nygren, the CEO of the Swedish digital bank Nordnet. In order to answer the question – what are the stories and the rhetoric of a CEO in the banking sector an ordinary day? – the data set covers the totality of tweets by Nygren from April, 10, 2013 to December, 31, 2015.

    Findings

    The everyday Twitter narrative of Nyberg challenges established ideas of social media about personalised tone and interactions by highlighting three characteristics: (a) limited scope of actors and content including the local Nordnet sphere; (b) a formal tone in the tweets mainly based on corporate information and presentation; and (c) few examples of dialogue and a limited number of voices outside of Nordnet. The dataset of Nyberg’s Twitter feed during a period without any major events or crises for Nordnet paints a picture of a rather non-personal CEO with limited ideas on his mind to share online and with few friends.

    Originality/value

    Studies on social media and corporate communication have largely focused on organisational crises. This study focuses on everyday narratives of managers and proves that the role of social media must be interpreted more broadly and as playing multiple roles, and that these roles are changing due to time and situation.

  • 278.
    Grafström, Maria
    et al.
    Företagsekonomiska institutionen, Uppsala universitet.
    Petrelius Karlberg, Pernilla
    Handelshögskolan i Stockholm.
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Constructing Legitimacy through Media: The Case of the Swedish Red Cross2011Conference paper (Other academic)
  • 279.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Petrelius Karlberg, Pernilla
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Föredöme eller fördömd?: Medierna som moralisk domstol2013Book (Other academic)
  • 280.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Petrelius Karlberg, Pernilla
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Medierna som moralisk domstol skapar ängsliga ledare2013In: Dagens Media, ISSN 1403-8498, no 26 septemberArticle in journal (Other (popular science, discussion, etc.))
  • 281.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Rehnberg, Hanna Sofia
    Södertörns högskola.
    In the intersection of journalism and strategic communication: The creation of an organisational image through news content2019In: Paper presented at the panel “In the borderland of journalism and strategiccommunication”, 2019Conference paper (Other academic)
    Abstract [en]

    Instead of communicating via traditional media channels, which have their own agenda and are difficult to control, public organisations are increasingly producing and spreading their own messages through their own channels. One recent phenomenon is public organisations taking on roles as news producers. In this paper, we set the focus on the content published in the intersection of journalism and strategic communication. Through a qualitative study of the content of the digital news channel VGRfokus, launched and produced by the Swedish county council Västra Götalandsregionen (VGR), we examine how an organisational image of VGRs created in and through this content. Our analysis shows that a specific organisational image is constructed through the promotion of main actors from within VGR with a preference for managers, through a numerous and explicit mentioning of VGR or any of its subunits, through a bias towards positive news, and through a frequent use of words that relate to responsibility, innovation and modernity.

  • 282.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Rehnberg, Hanna Sofia
    Public organisations as news producers: An odd species in the local media landscape2019In: Nordicom Review, ISSN 1403-1108, E-ISSN 2001-5119, Vol. 40, no 2Article in journal (Refereed)
  • 283.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Tamm Hallström, Kristina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Hierarchisation and fuzziness: The power of interlinked categories in urban planning2016Conference paper (Refereed)
    Abstract [en]

    In this paper we ask how categories enable and constrain action in complex and long-term processes of municipal urban planning. Whereas previous studies to a large extent have focused on the conditions for corporations and their products, we develop theoretical insights about categorisation from the more scarcely investigated empirical context of the public sector. By an in-depth investigation of how the Swedish municipality of Varberg managed and organized large, complex urban planning changes, we show how two significantly different but closely interlinked categories simultaneously enabled and limited the scope and focus of these large-scale changes. More specifically we identify two distinct categories – one “project category” used to organize the specific urban planning process, and one “vision category” developed to govern the municipality as a whole – and explore how they influence one another and how they both individually and together shape the focus and scope of the change process. Through these two categories the complex and long-term planning is made sense of and is given structure and steerage in terms of both generative capabilities and constraints. The findings of the study of Varberg open up for further reflections about how categorisation creates power and action capabilities and its implications on democratic processes. Organisational categories, when they are taken on-board, are often perceived as natural and neutral and are valued because they decrease “noise” and give impetus for municipal development. Our study shows the need to also ask questions about what are sorted out and excluded through such processes of categorisations and what actor groups in society may not be allowed to make their voices heard and to influence such change processes.

  • 284.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Tamm Hallström, Kristina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Värdeladdad organisering: kategoriers betydelse för stadsutvecklingsarbete2016Report (Other academic)
    Abstract [en]

    The topic of this report is the organising of on-going urban developments taking place within the municipality of Varberg. Large, public initiatives on urban planning often run over long time periods, involve multiple actors in society, and are characterised by uncertainty and lack of information. With the help of organisation theory on social categories we show how room for manoeuvre and conditions for activity are created in the on-going developments in Varberg. Our analysis highlights in particular two categories that are governing the urban planning of the municipality: (a) three change processes are organised into one single “City development project” and (b) the overarching governance is articulated through a vision statement for the municipality to become the creative centre of the west coast in year 2025. Categories play a dual role as they both enable and constrain organizational as well as individual behaviour. More specifically, the study shows how some projects, such as the sub-project about the new residential neighbourhood West Port (Västerport) by the sea, and some ideas, such as the assumption that urban development leads creativity are highlighted and prioritised as a consequence of the categories identified. However, the study also reveals how, simultaneously, other projects and issues are downplayed or remain in the background. The findings of the study of Varberg open up for further reflections about democratic implications of the use of organisational categories, that often, when they are taken on-board, are perceived as natural and neutral, are valued because they decrease “noise” and give impetus for municipal development. Another side of the use of categories, however, is about what questions, issues and perspectives that are sorted out and excluded through such processes of categorisations and what actor groups in society are not allowed to make their voices heard and to influence such change processes.

  • 285.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Viscovi, Dino
    Ekonominyheter – fortfarande en främmande fågel?2016In: Journalistik i förändring: Om Mediestudiers återkommande innehållsanalys / [ed] Lars Truedson, Stockholm: Stiftelsen Institutet för mediestudier , 2016Chapter in book (Other academic)
  • 286.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Företagsekonomiska institutionen, Uppsala universitet; Handelshögskolan i Stockholm.
    Windell, Karolina
    Företagsekonomiska institutionen, Uppsala universitet.
    För mycket moralisk domstol när media granskar företagens sociala ansvar2012In: Miljöaktuellt, ISSN 1654-6946, no 7 novemberArticle in journal (Other (popular science, discussion, etc.))
  • 287.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Låt inte medierna sätta agendan för företagens samhällsansvar2014In: Veckans affärer, ISSN 0506-4406, no 27 novemberArticle in journal (Other (popular science, discussion, etc.))
  • 288.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Media scandals as routine : The construction of corporate moral order2016Conference paper (Other academic)
    Abstract [en]

    Over the years we have witnessed an increased scrutiny of corporate responsibilities and evaluations of the morality of organizations and leaders as a part of the construction of a moral order. In this paper, we understand the on-going moralization of organizational behaviour from the perspective of media scandals. Whereas media scandals often are both understood and studied as single events, research has also emphasised the interrelated nature of scandals. We build on previous studies and develop insights on how news media scandals can take a repetitive form over time, and elaborate on what role media scandals about corporate behaviour play in challenging the moral order and shaping social norms about what it means to be a responsible organization. Empirically, the paper builds on a content analysis of “news media scandals” – when H&M, a large Swedish textile company, recurrently was accused for misconduct and irresponsible behaviour – over a period of 18 years, from 1995 to 2012. One key conclusion is that even though both the logic of media and the character of a scandal suggest some kind of novelty and norm breaking aspect, the dynamics of the media scandal of H&M indicate that the trajectory of the scandals is rather repetitive and even routinized. The routinized media scandal leads to a one-dimensional media image of H&M as a moral actor. Instead of reflecting different views on complex moral or responsibility issues – the media texts rather confirm and strengthen previous media narratives of H&M. The findings also raise questions about the immediate and long-term consequences of a routinized media scandal. When a media scandal becomes routinized, we can expect it to influence the dynamics of the legitimizing and delegitimizing of the organizational behaviour.

  • 289.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Mediebilden formar föreställningar om vad som är ansvar2014In: Organisation & Samhälle, ISSN 2001-9114, E-ISSN 2002-0287, no 1, p. 38-41Article in journal (Other (popular science, discussion, etc.))
  • 290.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Handelshögskolan i Stockholm, Sverige.
    Medierna och det goda företaget2014Report (Other academic)
    Abstract [sv]

    Hållbart företagande, företags samhällsansvar eller CSR – corporate social responsibility – är begrepp som gemensamt vittnar om ett ökat intresse för frågor som rör företagens roll och ansvar i samhället. Det är dock långt ifrån självklart vad detta ansvar innefattar. Den här rapporten analyserar mediernas makt att forma uppfattningar om ansvar. Vad lyfts fram och vad väljs bort när moraliskt laddade frågor granskas? Varför blir vissa organisationer, ledare och ansvarsfrågor synligare än andra? Vilken roll har medierna för att sätta agendan för vad som är företagens ansvar och vad som är ett ansvarsfullt agerande? Hur ser de mediala bilderna av ansvar ut?

  • 291.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Nyhetsproduktion i det sociala medielandskapet2010In: Företag och medier / [ed] Josef Pallas, Lars Strannegård, Malmö: Liber, 2010, p. 58-76Chapter in book (Other academic)
  • 292.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Självgenererande nyhetsjournalistik: När åsikter blir nyheter2019Report (Refereed)
    Abstract [sv]

    I den här rapporten analyserar vi nyhetsflödet kring Nya Tiders medverkan på Bok- och biblioteksmässan i Göteborg 2016. Tidningens medverkan fick stor uppmärksamhet i både traditionella och sociala medier. Den omfattande nyhetsbevakningen väcker frågor om hur nyheter skapas och hur de hålls vid liv. När blir egentligen en händelse till en nyhet? Syftet med rapporten är därför att skapa förståelse för hur en nyhet konstrueras och hur den hålls vid liv över tid. Vi är särskilt intresserade av att förstå hur olika aktörers samspel – informationsutbyte – påverkar förutsättningarna för hur en nyhet överlever. Vi använder ett institutionellt organisationsteoretiskt perspektiv för att förstå hur normer som styr nyhetsjournalistikens innehåll och format reproduceras och förändras i utbytet mellan aktörer på det nyhetsproducerande fältet. Vår analys visar att bevakningen initialt i hög grad följde förväntade och etablerade normer för nyhetsproduktion till att över tid i högre grad vara motiverat och pådrivet av åsiktsmaterial i form av ledare, krönikor och olika typer av debatter med journalister. Nyhetsflödet kom därigenom att präglas av principen att vad andra journalisterna har att säga om det inträffade betraktades som en nyhet i sig; en utveckling som vi förstår som en självgenererande nyhetsspiral. Dels får händelsen sprängkraft av att sakfrågan relaterar till ytterst centrala principer för det journalistiska fältet – yttrandefrihetens gränser – det vill säga vem som ska och bör samt under vilka förhållanden uttrycka sig i det offentliga rummet. Dels drivs nyheten fram av att journalister får kommentera, analysera och uttrycka sina åsikter om det är rätt eller fel att Nya Tider medverkar på Bok- och biblioteksmässan och att det innehållet anses vara stoff till fortsatt nyhetsproduktion. Studien väcker frågor om vad som händer när åsiktsinnehåll blir i centrum för och motiverar att en nyhetsberättelse drivs framåt – en utveckling som kan tänkas stärkas i takt med att det journalistiska nyhetstempot ökar och resurserna minskar. 

  • 293.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Skandaler, opinioner och anseende: Biståndet i ett medialiserat samhälle2019Report (Other academic)
    Abstract [sv]

    Den här rapporten syftar till att skapa förståelse för hur beslutsfattare inom biståndet förhåller sig till mediers bevakning och vilka konsekvenser detta förhållningssätt kan ha för beslutsfattande och risktagande inom biståndet.

    Tidigare studier har framför allt fokuserat på mediernas opinionsskapande roll där medierna förstås som något externt i förhållande till biståndsorganisationer. I den här rapporten tar vi utgångspunkt i studier som visar att mediernas närvaro och betydelse ökar i samhället och att organisationer därför kan förstås som medialiserade. Det betyder att mediernas arbetssätt, format och krav på innehåll – det som här förstås som medielogik – blir en organiserande princip som påverkar även internt i organisationer. Mediernas roll har också beskrivits som särskilt betydelsefull inom biståndsområdet givet att medborgarna, givarna, inte är samma grupp som mottagarna – en situation som gör att medborgare har begränsade egna erfarenheter av dessa frågor. Medierna kan därmed sägas vara en särskilt central arena för att berätta om biståndets effekter. Centrala frågor för studien är: Vilken betydelse tillmäter beslutsfattare inom biståndet medier? Hur förhåller sig beslutsfattare till ökade krav på medial synlighet och transparens? Och hur uppfattar beslutsfattare medielogikens krav på förenkling och dramaturgi?

    Vår undersökning visar att medierna har en betydande närvarvo i både den politiska styrningen av offentligt biståndsarbete och i tjänstepersoners vardag. Vi visar att den förändrade politiska styrningen av biståndet under de senaste tio åren har fört med sig tydligare krav på transparens och att kommunicera biståndets resultat. Utvecklingen kan sägas gå hand i hand med ett större fokus på mediernas betydelse som kanal för att berätta om biståndets effekter. I den särskilda strategi som styr biståndsmyndighetens Sidas arbete inom kommunikationsområdet betonas också journalister som en central aktörsgrupp för kunskapsspridning och fri åsiktsbildning inom biståndet. Ett annat uttryck för denna utveckling är prioritering och organisering av korruptionsarbetet på Sida. Medierna beskrivs som både ett slags kontrollorgan som skärper den interna kontrollen och som en plattform som bör användas för att nå ut med berättelser om biståndets verksamhet och effekter.

    Sammantaget visar studien att beslutsfattare i sin arbetsvardag ständigt (och självklart) förhåller sig till frågan om positiv medial synlighet i relation till risken att få medial kritik med en medföljande anseendeförlust. Mediernas närvaro är inte nödvändigtvis relaterad till faktisk publicitet om biståndet för tillfället, utan är i lika hög grad kopplad till tidigare erfarenheter och till etablerade idéer om att mediebilder av biståndet behöver hanteras och har påverkan på allmänhetens – och andra intressenters – uppfattningar om biståndet. Vi menar att medielogikens funktion som organiserande princip skapar en dubbelhet: samtidigt som den bygger in en extra försiktighet kring hur skattemedel används (ett slags kontrollorgan), tenderar den också att föda en ängslighet som, i sämsta fall, kan leda till att det svårkommunicerade och kanske obekväma – trots att det bedöms vara den rätta vägen för myndighetuppdraget – väljs bort i syfte att minimera risk för granskning och tänkbar anseendeförlust.

    Rapporten bygger på en undersökning av den övergripande mediebilden av biståndet i ett antal stora svenska dagstidningar (innehållsanalys) under tio års tid i kombination med interna styrdokument samt utsagor om mediernas betydelse från nyckelpersoner inom biståndsområdet (dokumentanalys och intervjuer).

  • 294.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    The Routinization of Media Scandals2019In: The Routledge Companion to Media and Scandal / [ed] Howard Tumber, Silvio Waisbord, Routledge, 2019, p. 485-493Chapter in book (Refereed)
  • 295.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Adamsson, Emelie
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Normerande bilder av ansvar – en studie av hur fem börsföretagframställs i svenska medier, 1995–20122015Report (Other academic)
  • 296.
    Grafström, Maria
    et al.
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Windell, Karolina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). Stockholm School of Economics, Sweden.
    Petrelius Karlberg, Pernilla
    Mediatization of civil society organizations: (De)legitimation of the Swedish Red Cross2015In: Journal of Civil Society, ISSN 1744-8689, E-ISSN 1744-8697, Vol. 11, no 3, p. 227-241Article in journal (Refereed)
    Abstract [en]

    The article explores how media representations influence ideas about legitimate behaviour within a civil society organization (CSO). We develop understanding of the mediatization of CSOs, and in particular of how media coverage influences internal practices and decision-making. The analysis is based on a case study of the Swedish Red Cross and illustrates how (negative) media exposure influences the conditions for, and behaviour of, a CSO. The findings demonstrate that media constructed a legitimacy crisis and that the organization over time adjusted to the media story to maintain its legitimacy. The findings also suggest that professional communicators play significant roles in carrying and reinforcing ideas within CSOs about the importance of controlling media attention.

  • 297.
    Grettve, Sofie
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Bra miljöval: En fallstudie av ett miljömärkes förtroendearbete2014Report (Other academic)
    Abstract [en]

    The present study examines the Swedish eco-label Good Environmental Choice (Bra Miljöval); an eco-label that has attained great recognition in Sweden since its initiation in 1989. The focus of the study is on the control function behind this particular label and how the criteria writing and control mechanism are organized. Good Environmental Choice is operated by the Swedish Society for Nature Conservation (Naturskyddsföreningen). One of the aspects that distinguish Good Environmental Choice from many other contemporary eco-labels, such as KRAV, FSC and Fairtrade, is that the control of compliance with the criteria is kept internally within the organization. The same person, or group of people, who have been participating in the process of writing the criteria, or standard behind the label, may carry out the control. Thus, the way Good Environmental Choice organizes its eco-label, differs from the norm that has evolved during the past decades with clearly independent regulatory functions: standard setting by one actor, certification by private companies specialized in the control function, and accreditation of certification firms by yet another actor. Given the divergent organization of this particular ecolabel, the study uses a qualitative approach and investigates how the particular way of organizing the Good Environmental Choice label has evolved, how it has been justified, and how people engaged in its organization perceive their work. In the discussion, possible explanations are proposed for the high levels of recognition and credibility of this particular eco-label. Some of the challenges of this way of organizing eco-labels are also reflected upon. At a general level, the study contributes to nuance the knowledge about the workings of certification labels and the prominent position they have today in bridging the gap of trust between consumers and (often distanciated) producers.

  • 298.
    Gustafsson, Ingrid
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Alla dessa granskare: Att granska, godkänna och märka2010Report (Other academic)
  • 299.
    Gustafsson, Ingrid
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Leksaker och CE-märkningar: det mobila ansvaret2015Report (Other academic)
    Abstract [en]

    This report examines the organization and distribution of responsibility for toys. Toys are one of many product categories to which the regulation of CE-marking applies. CE-marking in turn is part of the EU program for product safety of the Single Market, called The New Approach. Hence, by following the responsibility distribution for toys it is possible to analyze how the New Approach and the EU organizes responsibility. The report concludes that there is not one single actor responsible for toys placed on the market. Moreover, by the specific way of organizing markets that the New Approach prescribes, responsibility is not only distributed among several organizations, but also rather diffused.

  • 300. Gustafsson, Ingrid
    et al.
    Tamm Hallström, Kristina
    Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE).
    Ackreditering2013In: Uppdrag offentlig granskning / [ed] Vicki Johansson, Lena Lindgren, Lund: Studentlitteratur, 2013, p. 107-125Chapter in book (Other academic)
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