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  • 51.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    iStar Instruction in Mixed Student Cohort Environments2015In: iStar Teaching Workshop: Proceedings of the 1st International iStar Teaching Workshop co-located with the 27th International Conference on Advanced Information Systems Engineering (CAiSE 2015) Stockholm, Sweden, June 9, 2015. / [ed] Jennifer Horkoff, James Lockerbie, Xavier Franch, Eric Yu, John Mylopoulos, Aachen: WISU Verlag Aachen , 2015, Vol. 1370, p. 19-24Conference paper (Refereed)
  • 52.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Towards a Consumer Preference-Based Taxonomy for Information Systems Development2015In: Perspectives in Business Informatics Research: 14th International Conference, BIR 2015, Tartu, Estonia, August 26-28, 2015, Proceedings / [ed] Raimundas Matulevičius, Marlon Dumas, 2015, p. 213-227Conference paper (Refereed)
    Abstract [en]

    A fundamental problem in many disciplines is the classification of objects within a domain of interest. This struggle is willingly undertaken to accrue the benefits of a shared vocabulary, with the concomitant reduction in complexity allowing for easier study of complex domains. Taxonomies are one such type of controlled vocabulary, and their development within information systems has moved from the ad hoc towards more standardized methods. However, the consumer preferences that catalyze and drive the development of many such systems have been little explored within information science research. This study presents a solution for this deficiency: a taxonomy structure of consumer preferences, based on extendible concepts derived from economic theory, marketing and psychology, and developed extending a known/generic taxonomy development method. A use case from the higher education domain—a platform for online education—has been used to demonstrate the efficacy of the proposed solution.

  • 53.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Intentional Modeling to Discover the User Preferences in Existing Software Systems2014In: Proceedings of the 7th International i* Workshop (iStar 2014), Thessaloniki, Greece, June 16-17, 2014, CEUR-WS , 2014Conference paper (Refereed)
    Abstract [en]

    Information systems consist of many low-level components, such as source code, functioning together as a unified whole. However, higher-level requirements, such as the preferences of users concerning quality intentions of the system, are often under-documented, if documented at all. Consequently it can be highly important to elicit the intentions underlying the system for driving or justifying system acceptance in a certain business context. This paper utilizes intentional modeling to discover just such user preferences in existing software systems, in this case a system for managing of the student thesis process in a Swedish university. To accomplish this, stepwise guidelines are proposed for evaluating what user preferences an extant software system expresses. These are presented in a feature model, which is then mapped to the software systems goals, which are themselves represented in i*.

  • 54.
    Svee, Eric-Oluf
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Consumer Value-aware Enterprise Architecture2012In: Software Business: Third International Conference, ICSOB 2012. Proceedings / [ed] Michael A. Cusumano, Bala Iyer, N. Venkatraman, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, p. 55-69Conference paper (Refereed)
    Abstract [en]

    To improve the alignment between business and IT, this paper explores how to make Enterprise Architecture (EA) aware of consumer values. Current proposals in enterprise modeling recognize the need for modeling user needs, or values. However they do not classify them nor do they provide means to obtain them. In our study, these are first introduced as basic values captured via Schwartz’s Value Survey, a cross-culturally applicable tool from the world of psychology, which are mapped onto Holbrook’s Typology of Consumer Values. Additionally, because formal models require inputs that are more concrete than abstract, and through this proposal, the indistinct values of consumers can be transformed and formalized to be incorporated into enterprise architecture, represented here by ISO/IEC 42010. The novelty of this work is found in the method for operationalizing consumer values for their alignment and utilization within information systems.

  • 55. van der Aalst, Wil M. P.
    et al.
    Bichler, Martin
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Views on the Past, Present, and Future of Business and Information Systems Engineering2018In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 60, no 6, p. 443-477Article in journal (Refereed)
    Abstract [en]

    “The times they are a-changin,” a famous song title by Bob Dylan, also applies to our profession and our subject of study. Information technology has always been a driver for innovation. The recent years, however, have seen IT-based innovations that truly impact everybody’s lives. Everything that can be digitized will be digitized, and this trend is continuing at an amazing speed. For a discipline that looks at the design and utilization of information systems these are exciting times. Yet, it is also a time full of challenges. While our discipline has much to contribute, it competes with other disciplines for topics and ideas. Also, the scope of topics studied has become broader and broader, and so have our methods. While initial work in Business and Information Systems Engineering (BISE) was often rooted in artificial intelligence, database systems, or operations research, the community has adopted new approaches to address new types of problems. Nowadays, we also have a strong group of academics working primarily with empirical methods or methods from microeconomics, to name just a few. This development towards a more multi-paradigmatic discipline also had its challenges and there were controversial discussions along the way.

  • 56.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using i* to Capture Consumer Preferences as Requirements for Software Product Lines2013In: iStar 20136th International i* Workshop: Proceedings of the 6th International i* Workshop 2013 / [ed] Jaelson Castro, Jennifer Horkoff, Neil Maiden, Eric Yu, 2013, p. 97-102Conference paper (Refereed)
    Abstract [en]

    The need for software to fit to diversity of numerous consumers has become a norm. Furthermore, technology innovations stimulate the growth of such software, thus making it even more available and appealing to consumers. Although how economic values relate and influence IT systems is an area that has been addressed, it is not clear whether and how consumer values do so. To address this challenge, this study aims to using i* establish a link between preferences of consumers and system requirements for Software Product Line (SPL) as a seamless way for systematically realizing variations. The presented results are grounded in an empirical study related to the development of a system for Online Education.

  • 57.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, JānisNurcan, SelminStirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    BIR Short Papers, Workshops and Doctoral Consortium: Joint Proceedings of the BIR 2018 Short Papers, Workshops and Doctoral Consortium co-located with 17th International Conference Perspectives in Business Informatics Research (BIR 2018)2018Conference proceedings (editor) (Refereed)
  • 58.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, JānisNurcan, SelminStirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Perspectives in Business Informatics Research: 17th International Conference, BIR 2018, Stockholm, Sweden, September 24-26, 2018, Proceedings2018Conference proceedings (editor) (Refereed)
    Abstract [en]

    This book constitutes the proceedings of the 17th International Conference on Perspectives in Business Informatics Research, BIR 2018, held in Stockholm, Sweden, in September 2018. This year’s conference theme was “Business Resilience – Organizational and Information System Resilience in Congruence”.

    The 17 papers presented in this volume were carefully reviewed and selected from 50 submissions. The papers were organized in topical sections named: business, people and system resilience; resilient collaboration; digital transformation; information technology management; enterprise systems and data analytics; and business and information systems development.

  • 59.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Moving from Business to Technology using Service-based Processes2005In: IEEE Internet Computing, ISSN 1089-7801, E-ISSN 1941-0131, Vol. 9, no 3, p. 73-81Article in journal (Refereed)
    Abstract [en]

    In most organizations, business process realizations must be aligned with existing systems, which can impose specific requirements. Currently, however, there is no way to track the alignment between business processes and corresponding technical implementations. The authors' proposed framework offers a systematic way to classify and assess technical realizations of business processes.

  • 60.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Designing consumer-aligned services using business value modelling2012In: International Journal of Organisational Design and Engineering (IJODE), ISSN 1758-9797, E-ISSN 1758-9800, Vol. 2, no 3, p. 317-342Article in journal (Refereed)
    Abstract [en]

    Given the dominance of service industries in today's economy, service improvement and innovation have become major concerns of many enterprises. To address these challenges, the service design should start at the business level at which services can be identified to provide values in an economically viable way by satisfying consumers' preferences for quality aspects. However, high-level business concepts, like value offerings, are hardly linked to technology levels, such as SOA and web services. Relying on the model driven development (MDD) and ontology paradigms, the paper proposes a method that uses business value models to elicit and structure business services from a consumer-centric quality perspective and transforming the business service model further to a web service model. To facilitate major MDD aspects, such as semantic-level descriptions and automated transformations, these models are designed as ontologies. A case study from the Swedish eye-care health sector is used to ground the presented method.

  • 61.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ilayperuma, Tharaka
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Exploring value business models for e-service design2010In: Model-driven domain analysis and software development: architectures and functions / [ed] Janis Osis and Erika Asnina, Hershey: IGI Global, 2010, no 2009, p. 232-253Chapter in book (Other academic)
    Abstract [en]

    Contemporary enterprises face strong pressures to increase competitiveness by engaging in alliances of several kinds. In a rapidly increasing degree, traditional organizational structures evolve towards online business using modern ICT – such as the Internet, semantic standards, process- and service-oriented architectures. For efficient applications of inter-organizational information systems, the alignment between business and ICT is a key factor. At the ICT level, Web services are used as the cornerstones for modeling the interaction points of Web applications. So far, development of Web services has focused on a technical perspective, such as the development of standards for message exchanges and service coordination. Thereby, business concepts, such as economic values exchanged among the cooperating actors, cannot be traced in Web service specifications. As a consequence, business and ICT models become difficult to keep aligned. To address this issue, we propose a MDA-based approach for design of software services which may be implemented using Web services and Web service coordinations. The proposal focuses on a value-explorative analysis and modeling of business services at the CIM level, and model transformations using UML 2 to the PIM level, by utilizing well-defined mappings.

  • 62.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kampars, Janis
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using Open Data to Support Organizational Capabilities in Dynamic Business Contexts2018In: Advanced Information Systems Engineering Workshops: CAiSE 2018: Proceedings / [ed] Raimundas Matulevičius, Remco Dijkman, Springer, 2018, p. 28-39Conference paper (Refereed)
    Abstract [en]

    In essence, Open Data (OD) is the information available in a machine-readable format and without restrictions on the permissions for using or distributing it. Open Data may include textual artifacts, or non-textual, such as images, maps, scientific formulas, and other. The data can be publicized and maintained by different entities, both public and private. The data are often federated, meaning that various data sources are aggregated in data sets at a single “online” location. Despite its power to distribute free knowledge, OD initiatives face some important challenges related to its growth. In this paper, we consider one of them, namely, the business and technical concerns of OD clients that would make them able to utilize Open Data in their enterprise information systems and thus benefit in terms of improvements of their service and products in continuous and sustainable ways. Formally, we describe these concerns by means of high-level requirements and guidelines for development and run-time monitoring of IT-supported business capabilities, which should be able to consume Open Data, as well as able to adjust when the data updates based on a situational change. We illustrated our theoretical proposal by applying it on the service concerning regional roads maintenance in Latvia.

  • 63.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, MariteJohannesson, PaulStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Advanced Information Systems Engineering: 27th International Conference, CAiSE 2015, Stockholm, Sweden, June 8-12, 2015, Proceedings2015Conference proceedings (editor) (Refereed)
    Abstract [en]

    This book constitutes the proceedings of the 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015, held in Stockholm, Sweden, in June 2015.

    The 31 papers presented in this volume were carefully reviewed and selected from 236 submissions. They were organized in topical sections named: social and collaborative computing; business process modeling and languages; high volume and complex information management; requirements elicitation and management; enterprise data management; model conceptualisation and evolution; process mining, monitoring and predicting; intra- and inter-organizational process engineering; process compliance and alignment; enterprise IT integration and management; and service science and computing. The book also contains the abstracts of 3 keynote speeches and 5 tutorials, presented at the conference.

  • 64.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, Marite
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Preface to CAISE 20152016In: Information Systems, ISSN 0306-4379, E-ISSN 1873-6076, Vol. 62Article in journal (Other academic)
  • 65.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Pastor, Oscar
    Loucopoulos, Peri
    Selected Topics on Advances in Capability-Oriented Information Systems Development: Editorial Introduction to Issue 10 of CSIMQ2017In: Complex Systems Informatics and Modeling Quarterly, ISSN 2255-9922, no 10, p. 1-2Article in journal (Other academic)
    Abstract [en]

    Modern organizations need to be sustainable in the presence of dynamically changing business conditions, which require from Information Systems (IS) to address complex challenges for being able to support organizations acting in varying business conditions – changing customer demands, new legislations, new customers, and emerging alliances. From a technical perspective, the gap between business requirements and supporting IS is still present, mostly due to the fact that current IS development approaches operate with artifacts defined on a relatively low abstraction level. To go beyond the state of the art, IS development frameworks used by enterprises need to be structured for solving emerging problems, and enterprises need to have efficient methods for the use of these frameworks to deliver the right IS solutions just-in-time and just-enough. The notion of capability emerged in the beginning of the nineties in the context of competence-based management, military frameworks, and developing organization’s competitive advantage – linguistically, it means the ability or qualities necessary to do something.

  • 66.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Pastor, Oscar
    Loucopoulos, Peri
    Selected Topics on Business Informatics: Editorial Introduction to Issue 13 of CSIMQ2017In: Complex Systems Informatics and Modeling Quarterly, ISSN 2255-9922, no 13, p. 1-2Article in journal (Other academic)
    Abstract [en]

    Business Informatics is the scientific discipline targeting information processes and related phenomena in their socio-economical business context, including companies, organisations, administrations and society in general. As a field of study, it endeavours to take a systematic and analytic approach in adopting a multi-disciplinary orientation that draws theories and practices from the fields of management science, organisational science, computer science, systems engineering, information systems, information management, social science, and economics information science.

    The objective of this thematic issue is to bring attention to actual research on Business Informatics, as being publicized on the 19th IEEE Conference on Business Informatics (CBI 2017), July 24-27, 2017, in Thessaloniki, Greece. The conference created a productive forum for researchers and practitioners from the fields that contribute to the construction, use and maintenance of information systems and the organisational context in which they are embedded. This issue of CSIMQ comprises extended version of four CBI papers and one external article.

  • 67.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Pastor, Oscar
    Loucopoulos, Pericles
    On the Capability Notion in Business Informatics: [Opening]2014In: [Proceedings of] The 1st International Workshop on Capability-oriented Business Informatics (CoBI 2014) / [ed] Jelena Zdravkovic, Peri Loucopoulos, Oscar Pastor, 2014, p. 1-2Conference paper (Other academic)
    Abstract [en]

    The business environments of today are changing rapidly, entailing complex anddynamic organizational constellations. Enterprises operating in these conditions needto have the capability to deliver their services in a variety of business contexts withsustainable quality and moreover to leverage them to competitive advantage. Latelythe notion of capability has gained a growing attention, due to a number of factors:the notion directs business investment focus, it can be used as a baseline for businessplanning, and it leads directly to service specification and design.

  • 68.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rychkova, Irina
    A Capability-Oriented Approach to IT Governance: The Case of Public Service Organizations2017In: Advanced Information Systems Engineering Workshops: Proceedings / [ed] Andreas Metzger, Anne Persson, Springer, 2017, p. 39-49Conference paper (Refereed)
    Abstract [en]

    Getting more value from IT is becoming a critical objective for today’s organizations. IT Governance is an important strategic instrument that should ensure organizations to succeed with this objective and therefore it needs to be efficiently planned, structured and executed. To respond to increasing service demands while preserving or even increasing the value provided by services, public organizations require resources and abilities that lay outside their boundaries - such as co-production, open innovation, as well as engagement of citizens and partner organizations. To respond to these challenges, public organizations need to employ new governance solutions to their IT to overcome the shortcomings of hierarchical structures and traditional centralized decision-making. In this study, we discuss a capability-oriented governance approach, which aligns envisioned public values with actors, processes and resources and accordingly compound different IT Governance capabilities. We illustrate our proposal on the student mobility case in the Higher Education public service.

  • 69.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rychkova, Irina
    Speckert, Thomas
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Requirements for IT Governance in Organizations Experiencing Decentralization2015In: Information Systems Engineering in Complex Environments: CAiSE Forum 2014, Thessaloniki, Greece, June 16-20, 2014, Selected Extended Papers / [ed] Selmin Nurkan, Elias Pimenidis, Springer, 2015, p. 269-285Conference paper (Refereed)
    Abstract [en]

    Decentralization of organizations and subsequent change of their management and operation styles requires changes in organization’s processes and heavily involves the IT. A case study in the Higher Education sector in Sweden has shown that Enterprise Architecture (EA) frameworks fit to primarily centralized organizational structures, and as such have shortcomings when used in decentralized organizations. Overcoming these deficiencies requires some new principles to be introduced and incorporated into the EA knowledge. In particular for IT governance, the case study showed that the peer-to-peer principles, such as peer production, can offer more suitable governance over current EA frameworks as they are able to better match the decentralized components of the university’s organizational structure.

  • 70.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Janis
    A Comparative Analysis of Using the Capability Notion for Congruent Business and Information Systems Engineering2017In: Complex Systems Informatics and Modeling Quarterly, ISSN 2255-9922, no 10, p. 1-20Article in journal (Refereed)
    Abstract [en]

    The notion of capability has been gaining a growing attention in the business and information system (IS) engineering community due to a number of reasons: it facilitates focus on business investments, it can be used as a baseline for business planning, and it directly leads to service specification and design. It is not however widely known to what extent capability is considered in different modeling approaches, how it is defined, and what purpose it fulfills. This article analyzes how the notion of capability is included in the frameworks spanning from business-oriented such as Business Architecture and Business Value Modeling, to the alignment-oriented represented by Enterprise Architecture (EA), and Enterprise Modeling (EM). The results of the analysis have shown that capability has widespread presence in the frameworks and that its conceptual meaning is largely similar, while the intentions and the mechanisms of its use differ, which raises stimulating opportunities for new contributions and improvements in the field.

  • 71.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Janis
    Capability Consideration in Business and Enterprise Architecture Frameworks2018In: Capability Management in Digital Enterprises / [ed] Kurt Sandkuhl, Janis Stirna, Cham: Springer, 2018, no 1, p. 41-56Chapter in book (Refereed)
    Abstract [en]

    The notion of capability has gained growing attention over the last few years due to a number of factors, namely, it directs business investment focus, it can be used as a baseline for business planning, and it leads to service specification and design. It is however unexplored to what extent capability is considered in different modeling approaches, how it is defined, integrated with other concepts, and what purpose it fulfills. This chapter presents how the notion of capability is included in the current Business Architecture (BA) and Enterprise Architecture (EA) frameworks. It shows that capability has a considerable role in the frameworks and that they share a largely similar conceptual meaning of capability while the intentions and the mechanisms of its use differ, which raises stimulating opportunities for new contributions and improvements in the field.

  • 72.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Henkel, Martin
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Grabis, Janis
    Modelling Business Capabilities and Context Dependent Delivery by Cloud Service2013In: Advanced Information Systems Engineering: Proceedings / [ed] Camille Salinesi, Moira C. Norrie, Óscar Pastor, Springer Berlin/Heidelberg, 2013, p. 369-383Conference paper (Refereed)
    Abstract [en]

    Contemporary business environments are changing rapidly, organizations are global, and cloud-based services have become a norm. Enterprises operating in these conditions need to have the capability to deliver their business in a variety of business contexts. Capability delivery thus has to be monitored and adjusted. Current Enterprise Modeling approaches do not address context-dependent capability design and do not explicitly support runtime adjustments. To address this challenge, a capability-driven approach is proposed to model business capabilities by using EM techniques, and to use model-based patterns to describe how software applications can adhere to changes in the execution context. A meta-model for capability design and delivery is presented with the consideration to delivering solutions as cloud services. The proposal is illustrated with an example case from an energy efficiency project. A supporting architecture for the capability development and the delivery in the cloud is also presented.

  • 73.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, Marite
    Karagiannis, Dimitri
    Winter, Robert
    Advanced Enterprise Modeling: Editorial2015In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 57, no 1, p. 1-2Article in journal (Other academic)
  • 74.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, JanisStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Kirikova, MariteKaragiannis, DimitrisWinter, Robert
    Advanced Enterprise Modeling2015Collection (editor) (Refereed)
  • 75.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kirikova, Marite
    Karagiannis, Dimitris
    Winter, Robert
    BISE – Call for Papers Issue 1/20152013In: Business & Information Systems Engineering, ISSN 1867-0202, Vol. 5, no 5, p. 361-361Article in journal (Refereed)
  • 76.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Kuhr, Jan-Christian
    Koç, Hasan
    Requirements Engineering for Capability Driven Development2014In: The Practice of Enterprise Modeling: 7th IFIP WG 8.1 Working Conference, PoEM 2014, Manchester, UK, November 12-13, 2014: proceedings / [ed] Ulrich Frank, Berlin: Springer, 2014, Vol. 197, p. 193-207Conference paper (Refereed)
    Abstract [en]

    Lately, the notion of capability has emerged in IS engineering as an instrument to context dependent design and delivery of business services. Representing core business functionalities of an organization, capabilities, and capability driven IS development can be seen as both – a shift beyond and complement to the widely established service-oriented engineering paradigm where needs of customers form the leading modeling and design perspective. To ensure the needs of business stakeholders for variety of business contexts that an organization faces, and thus facilitate successful systems delivery, capability-driven development needs a well-defined method for requirements engineering, as well as its confirmation in practices. In this paper a process for specifying requirements capabilities and their designs is proposed. An application of the proposed approach to the area of Business Process Outsourcing (BPO) services. is carried out for the German company SIV.

  • 77.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Sandkuhl, Kurt
    Future of Capability Management2018In: Capability Management in Digital Enterprises, Cham: Springer, 2018, no 1, p. 385-396Chapter in book (Refereed)
    Abstract [en]

    Capability management has been the subject of a lot of research during the past years. Many of the results achieved have been presented in the previous chapters. Although the advancements have been substantial, a number of open issues and research questions remain. The chapter gives a summary on the ongoing research in the field and an outlook on future activities. More specifically, we discuss capability management for increasing cyber resilience, supporting digital transformation in organizations, managing big data, as well as carrying out continuous information system development.

  • 78.
    Zdravkovic, Jelena
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Svee, Eric-Oluf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Giannoulis, Constantinos
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Capturing consumer preferences as requirements for software product lines2015In: Requirements Engineering, ISSN 0947-3602, E-ISSN 1432-010X, Vol. 20, no 1, p. 71-90Article in journal (Refereed)
    Abstract [en]

    Delivering great consumer experiences in competitive market conditions requires software vendors to move away from traditional modes of thinking to an outside- in perspective, one that shifts their business to becoming consumer-centric. Requirements engineers operating in these conditions thus need new means to both capture real preferences of consumers and then relate them to requirements for software customized in different ways to fit anyone. Additionally, because system development models require inputs that are more concrete than abstract, the indistinct values of consumers need to be classified and formalized. To address this challenge, this study aims to establish a conceptual link between preferences of consumers and system requirements, using software product line (SPL) as a means for systematically accommodating the variations within the preferences. The novelty of this study is a conceptual model of consumer preference, which integrates generic value frameworks from both psychology and marketing, and a method for its transformation to requirements for SPL using a goal-oriented RE framework as the mediator. The presented artifacts are grounded in an empirical study related to the development of a system for online education.

  • 79. Zdravković, Milan
    et al.
    Zdravković, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Aubry, Alexis
    Moalla, Néjib
    Guedria, Wided
    Sarraipa, João
    Domain framework for implementation of open IoT ecosystems2018In: International Journal of Production Research, ISSN 0020-7543, E-ISSN 1366-588X, Vol. 56, no 7, p. 2552-2569Article in journal (Refereed)
    Abstract [en]

    The current Internet-of-things (IoT) hype, pushed by the unprecedented rate of the technological enablers’ innovation, is threatening to leave behind some major, not so obvious, unresolved issues. IoT platforms will extend existing enterprise information systems (EIS) infrastructures to encompass cross-domain sensing and actuating capabilities, thus introducing additional complexity and major risks to the implementation. Furthermore, IoT platforms are typically driven by models of the trivial complexity; they support very simple data structures and almost no business logic implementation. Finally, IoT systems are today managed centrally, which often means less openness, less flexibility and greater change management costs. In this article, we provide the overview of the scientific disciplines which could contribute to the resolution of the IoT implementation problem, namely requirements engineering, change management/continuous improvement, model-based systems engineering, system architecture design, interoperability and policy and regulatory aspects. Then, we identify the challenges of these contributions in the context of IoT and finally make an attempt to identify research directions which could have a significant impact. The discussion of the challenges and opportunities is illustrated by the proposed domain framework for implementation of open IoT ecosystems.

  • 80.
    Zikra, Iyad
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Quality-Driven Methodology for Information Systems Integration2017In: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, no 12, p. 39-65Article in journal (Refereed)
    Abstract [en]

    Information systems integration is an essential instrument for organizations to attain advantage in today’s growing and fast changing business and technology landscapes. Integration solutions generate added value by combining the functionality and services of heterogeneous and diverse systems. Existing integration environments tend to rely heavily on technical, platform-dependent skills. Consequently, the solutions that they enable are not optimally aligned with the envisioned business goals of the organization. Furthermore, the gap between the goals and the solutions complicates the task of evaluating the quality of integration solutions. To address these challenges, we propose a quality-driven, model-driven methodology for designing and developing integration solutions. The methodology spans organizational and systems design details, providing a holistic view of the integration solution and its underlying business goals. A multi-view meta-model provides the basis for the integration design. Quality factors that affect various aspects of the integration solution guide and inform the progress of the methodology. An example business case is presented to demonstrate the application of the methodology.

  • 81.
    Zikra, Iyad
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Stirna, Janis
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zdravkovic, Jelena
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Identifying Quality Factors of Information Systems Integration Design2017In: Perspectives in Business Informatics Research: 16th International Conference, BIR 2017, Copenhagen, Denmark, August 28–30, 2017, Proceedings / [ed] Björn Johansson, Charles Møller, Atanu Chaudhuri, Frantisek Sudzina, Springer, 2017, p. 45-60Conference paper (Refereed)
    Abstract [en]

    The Information Systems (IS) community has long recognized the importance of studying quality at various stages of the IS design process. Many studies target the quality factors at various stages of design and development. However, research about the factors that specifically affect the quality of IS integration remains largely fragmented. Existing quality frameworks fail to cover integration-specific factors. This motivates the need for a holistic model of integration quality. The paper proposes two artefacts to address this need. It explores the literature of related domains, including systems, model, and process quality to elicit the quality factors that are relevant in the context of IS integration. The factors can be used to evaluate the quality of integration solutions during design and development. The paper also proposes a quality model to describe the quality of the design components of integration solutions following the principles of model-driven development. The model enables the quality factors to be associated with other parts of the IS integration design. The proposed factors are evaluated with the help of expert feedback using a questionnaire, and the quality model is demonstrated with an example business case.

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