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2021 (English) In: Asian EFL Journal, E-ISSN 1738-1460, Vol. 28, no 1.2, p. 171-195Article in journal (Refereed) Published
Abstract [en] Corrective feedback (CF) has been proven to be effective in Second Language Acquisition (SLA). With the increased usage of technology in the field of education, learning a second or foreign language in a computer mediated environment is widely discussed in current literature, thus paving the way for research on computer mediated corrective feedback (CMCF). As such, CMCF, especially through tools such as text chat, has gained increasing attention from researchers. Nevertheless, the scholarly focus has often been confined to certain aspects such as peer CF or CF given by native speakers (NS) in telecollaboration projects. As teachers could provide step by step scaffolding to make learners notice their errors and correct them, teachers’ CF in text chat environment could be more useful. However, text chat has rarely been discussed as a mediating tool to provide teachers’ CF. Addressing this potential gap in research, the present study aims to explore the perspectives of university teachers and students on the potential of using text chat for teachers’ CF, while discussing the challenges they would encounter in the process. Applying the sociocultural theoretical framework, the study discusses text chat as a mediating tool and the role teachers could play in assisting learners in the zone of proximal development. The data were collected from five Sri Lankan university teachers and two groups of university students (five in each group) through individual and group interviews, respectively. An Affinity Diagram was employed to analyse the data thematically. The study suggests that teachers’ CF through text chat could play a significant role in a context where learners have high second language anxiety which could be a result of their social, cultural and historical context. Students favour CF through text chat, mostly because it may reduce their anxiety of speaking the language. The study further reveals that teachers are still using conventional means of technology though learners prefer using the technology of their generation. Teachers, however, stated that their CF in the traditional pedagogy where most of the time, CF is given in front of the whole class does not seem to work successfully. Therefore, recognising the potential of the text chat as a mediator of CF in a particular challenging sociocultural context, they seem to be examining alternatives to their traditional pedagogy. The results also indicate that text chat, being a popular means of communication among teachers and learners, and as learners could go through the history of the text chat and learn about their language errors, provision of teachers’ CF through text chat could be possible and useful. The present study contributes to the theoretical and practical discussions on the use of computer mediated pedagogical tools in English as a Second Language (ESL) classroom. The findings of this study will be useful for teachers who are seeking interactive pedagogical tools to be used in the language classroom. Further, our results will also support future researchers to design studies to examine the interventions between teachers and students in text chat, as well as to evaluate the efficacy of teachers’ CF through text-chat to improve the language skills of adult second language learners.
Keywords Text Chat, Corrective Feedback, English as a Second Language, Affinity Diagram, Sociocultural Theory, Sri Lankan Context
National Category
Natural Language Processing
Research subject
Information Society
Identifiers urn:nbn:se:su:diva-200579 (URN)
2022-01-082022-01-082025-02-07 Bibliographically approved