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Participants' Experiences of a Workplace-Oriented Problem Gambling Prevention Program for Managers and HR Officers: A Qualitative Study
Stockholm University, Faculty of Social Sciences, Department of Psychology, Clinical psychology.
Stockholm University, Faculty of Social Sciences, Department of Psychology, Clinical psychology.
Stockholm University, Faculty of Social Sciences, Department of Psychology, Work and organizational psychology.ORCID iD: 0000-0002-8213-1391
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Number of Authors: 52019 (English)In: Frontiers in Psychology, E-ISSN 1664-1078, Vol. 10, article id 1494Article in journal (Refereed) Published
Abstract [en]

Workplace health promotion programs (WHPPs) refer to a set of health promotion and protection strategies implemented at a worksite and designed to meet the health and safety needs of employees. One important question for WHPPs is how middle management experience their participation in a WHPP. This study aims to explore this question further by applying a qualitative content analysis to interviews with thirteen managers and ten human resource officers participating in a WHPP focusing on problem gambling. The WHPP consisted of two components: policy implementation and skills-development training. The participants were interviewed about their experiences of these two components and the implementation process. The qualitative content analysis resulted in six themes: (1) Expectations of the skills-development training, (2) Experiences of and prior beliefs about problem gambling, (3) A good foundation, (4) The difficult conversation, (5) Appreciated aspects of the training sessions, and (6) Remaining obstacles. The results suggest that the presentation of cases, facts, and general knowledge was appreciated by most participants. However, participants also expressed that they would benefit from tailored interventions, more support in the policy implementation process, and following up on the results.

Place, publisher, year, edition, pages
2019. Vol. 10, article id 1494
Keywords [en]
health promotion, problem gambling, workplace intervention, harmful use, prevention, qualitative content analysis
National Category
Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:su:diva-170779DOI: 10.3389/fpsyg.2019.01494ISI: 000473592600001OAI: oai:DiVA.org:su-170779DiVA, id: diva2:1338375
Note

The current research project was funded by Alna, the non-profit organization providing workplace interventions focused on harmful use in this study. Alna received their funding from the Public Health Agency of Sweden to evaluate the intervention. However, neither Alna nor the Public Health Agency of Sweden was involved in the analysis or preparation of the manuscript.

Available from: 2019-07-22 Created: 2019-07-22 Last updated: 2023-02-14Bibliographically approved
In thesis
1. A Workplace Prevention Program for Problem Gambling
Open this publication in new window or tab >>A Workplace Prevention Program for Problem Gambling
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Gambling is an activity that may involve harm for the gambler and others close to the gambler. Since workplaces may be negatively affected by employees who gamble during work or are at-risk problem gamblers, this setting has been proposed as a suitable arena for prevention. However, the potential effects of such initiatives have not been evaluated. This thesis explored the effects of a workplace prevention program for problem gambling. The program comprised gambling policy development and skill development training for managers.

Study I used pre-intervention measures to explore gambling characteristics of employees (n=3629) in ten organizations, including both private and public sector organizations, and blue- and white-collar workers. About one in 20 employees knew someone who gambled during work, and this proportion was similar for both managers and subordinates. Another finding was that 3.5% of respondents were categorized as at-risk problem gamblers, with a higher prevalence among subordinates (3.8%) than managers (1.3%). A third finding was that 11.4% of employees stated that the organization had a gambling policy, and that this did not differ between managers and subordinates. Gambling policy knowledge was considerably lower than alcohol policy knowledge, as an alcohol policy was believed to exist by 94.3% of managers and 63.3% of subordinates. Lastly, in regression analyses, the two outcomes “knowing about a colleague who gambles during work” and “at-risk/problem gambling” were associated with each other, male gender, and young age. Taken together, the findings offer evidence that gambling may be an important topic to target in workplace settings, although more research is needed to pinpoint specific workplace harms and whether certain gambling types are associated with more workplace harms than others.

Study II used a cluster-randomized design to investigate the effects of a prevention program. Ten organizations were randomized to an intervention group or a waitlist group. Individuals who were employed on any of three measurement occasions were eligible to participate. A total of n=490 (response rate 73%) managers and n = 4146 (response rate 43.3%) subordinates participated in the study by providing informed consent and responding to the survey at least once. The prevention program included two main components: policy development and skill development training for managers. The main outcome was managers’ inclination to act when worried about an employee regarding gambling or other harmful use (e.g., alcohol), together with a range of secondary outcome measures. The results showed that managers who participated in the skill development training significantly increased their inclination to act compared to the waitlist group, but this finding was not generalized to the whole intervention group. Thus, including managers in the intervention group who did not participate in the skill development training when calculating intervention effects resulted in non-significant effects. The results of secondary outcome measures showed that there were significant intervention effects regarding managers’ knowledge of a gambling policy, their confidence in how to act when concerned about an employee’s possible problem gambling or other harmful use, and the proportion of managers who had acted to provide support. 

  Study III included semi-structured interviews with skill development participants (n=23) to inquire about their experiences of the prevention program. Interviews were transcribed and analyzed using qualitative content analysis, which yielded six distinct themes related to the participants, namely: 1) their expectations, 2) aspects of the skill development training they appreciated, 3) their experiences of PG, 4) their proposed areas of improvement, 5) whether they felt they had  received a good basis for PG and other harmful use, and 6) their thoughts about the so-called “difficult conversation”. Taken together, the findings provide ideas for improving gambling-specific interventions for the workplace and corroborate earlier research findings on workplace interventions in general.

To conclude, the thesis shows that a workplace preventive intervention for gambling can have positive effects on managers’ intended and performed actions to help an employee who they suspect has a problem with gambling or other harmful use. However, further program improvements and in-depth studies are needed to draw conclusions on explanations, robustness, and mechanisms of change.

Place, publisher, year, edition, pages
Stockholm: Department of Psychology, Stockholm University, 2023. p. 45
Keywords
prevention, gambling, problem gambling, workplace, managers, longitudinal, randomized controlled trial
National Category
Psychology (excluding Applied Psychology) Applied Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:su:diva-214742 (URN)978-91-8014-204-5 (ISBN)978-91-8014-205-2 (ISBN)
Public defence
2023-03-31, Hörsal 4, campus Albano, Albanovägen 18, Stockholm, 09:15 (Swedish)
Opponent
Supervisors
Available from: 2023-03-08 Created: 2023-02-14 Last updated: 2024-02-01Bibliographically approved

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Rafi, JonasIvanova, EkaterinaRozental, AlexanderLindfors, PetraCarlbring, Per

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