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Organizational challenges and leaders' coping strategies: A qualitative study of Swedish military staff organization
Swedish Defence University, Sweden.
Swedish Defence University, Sweden.ORCID iD: 0000-0001-9423-5916
Swedish Defence University, Sweden.
2020 (English)In: Journal of Military Studies, ISSN 2242-3524, E-ISSN 1799-3350, Vol. 9, no 1, p. 24-33Article in journal (Refereed) Published
Abstract [en]

Numerous societal change processes such as globalization, professionalization and social and technical acceleration have challenged military organizations. The aims of this study were to (1) gain a deeper understanding of coping strategies used by the military leaders at the strategic level to manage everyday organizational demands and (2) relate these strategies to multidisciplinary models of organizational challenges. Owing to an insufficiently developed base of research, an inductive approach was used. Interviews were performed with 23 Swedish brigadier generals and colonels. Five coping strategies were found for handling the negative organizational aspects: repair work, catching up, reproducing, using formal and informal strategies and managing loyalties. The theoretical concepts of narcissistic, anorectic and greedy organizations were used as a framework when interpreting the inductively generated coping strategies. It was suggested that the specific connection found between individual-level coping strategies and theoretically framed organizational challenges is new. The results of this study are discussed theoretically and may be valuable in educational settings when evaluating the working conditions and performance of high-level officers.

Place, publisher, year, edition, pages
2020. Vol. 9, no 1, p. 24-33
Keywords [en]
organizational challenges, leadership strategies, organizational narcissism, organizational anorexia, qualitative study
National Category
Psychology Sociology
Identifiers
URN: urn:nbn:se:su:diva-183478DOI: 10.1515/jms-2017-0002OAI: oai:DiVA.org:su-183478DiVA, id: diva2:1454105
Available from: 2020-07-14 Created: 2020-07-14 Last updated: 2022-02-26Bibliographically approved
In thesis
1. Adaptive behaviors and skills in high-level military staff work: Coping with organizational demands, use of smooth power, and political skill
Open this publication in new window or tab >>Adaptive behaviors and skills in high-level military staff work: Coping with organizational demands, use of smooth power, and political skill
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Many organizations operate in fast-paced and collaborative environments. Individuals’ adaptive behavior may play an important role in managing challenges and for meeting organizational goals. Although individual adaptive behavior has previously been identified as important in organization productivity and flexibility, a lesser extent of research has focused on the variety of adaptive behaviors and skills that may aid in this process. The overarching aim of this thesis, addressed in three empirical studies, was to provide an increased understanding of the adaptive behavior and skills used in high-level military staff work. This included investigating what adaptive behaviors leaders used to try to manage demands and challenges and to investigate relevant skills used by leaders and military officers which may contribute to adaptability in military staff work. 

Study I, which used a qualitative approach, aimed to identify ways that leaders managed organizational demands and challenges and, subsequently, relate these strategies to established organizational theory regarding negative organizational characteristics. An inductive analysis identified five coping strategies: repair work, catching up, reproducing, managing loyalties, and balancing formal and informal processes. These were described as being used to decrease the workload and manage demands and challenges. Results of a deductive analysis indicated a possible relationship between the leaders’ coping strategies and negative organizational characteristics. Study II, which used a qualitative approach, aimed to identify what leadership skills were perceived as important for leaders in gaining adaptability in military staff work. A core variable was identified in the data, the leader’s use of smooth power. This included the use of structural, emotional and relational smoothness, to gain adaptability. Smooth power was interpreted as facilitating adaptive behaviors, including networking and influencing behavior. Study III investigated a specific social effectiveness construct, political skill, in a military staff context. This included the investigation of the 18-item Political Skill Inventory (Ferris et al., 2005). Exploratory and confirmatory factor analyses supported the original four-dimensional representation of political skill, including networking ability, apparent sincerity, social astuteness, and interpersonal influence. The study also explored whether there were different combinations of the dimensions of political skill through latent profile analyses. Four profiles were identified: 1) weak political skill, 2) weak political skill with strong sincerity, 3) moderate political skill, and 4) strong political skill. Subsequent profile comparisons indicated differences regarding demographics, personality, and performance. 

The results from the thesis imply that there are a variety of behaviors that individuals perform to manage organizational demands and challenges, including reactive and proactive behaviors in military staff work. These behaviors appear to vary depending on contextual factors. In addition, the results indicate the importance of networking activity in military staff contexts, which appear to contribute positively to organizational outcomes. Taken together, the findings broaden the current understanding of the function and diversity that adaptive behaviors and skills may represent in relation to managing demands and challenges in high-level military staff work.

Place, publisher, year, edition, pages
Stockholm: Department of Psychology, Stockholm University, 2020. p. 83
Keywords
adaptive behavior, interpersonal adaptability, coping strategies, personality, Big Five, organizational flexibility, organizational challenges, performance, military, leadership, networking
National Category
Psychology
Research subject
Psychology
Identifiers
urn:nbn:se:su:diva-184732 (URN)978-91-7911-244-8 (ISBN)978-91-7911-245-5 (ISBN)
Public defence
2020-10-21, digitally via Zoom. Public link will be made available at https://www.psychology.su.se/, Stockholm, 10:00 (English)
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Supervisors
Available from: 2020-09-28 Created: 2020-09-04 Last updated: 2022-02-25Bibliographically approved

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Ohlsson, Alicia

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