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“Woke” Authenticity in Brand Culture: A Patchwork Ethnography
Stockholm University, Faculty of Social Sciences, Stockholm Business School.ORCID iD: 0000-0003-2775-8148
2022 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Authenticity is often considered the holy grail in marketing. Prior research has focused on authenticity in consumption and marketing communications based on countercultural images of personal freedom, including mythologies based on resistant rebels and social outlaws. In turn, research has constructed an androcentric view of authenticity using only one-half (i.e., the masculine/agentic) of its inherently ambivalent dialectic of meaning. Little is known about the authentication of more feminine/communally gendered consumers such as stigmatized seekers and other marginalized consumer segments. In that respect the literature on authenticity in consumer research is highly problematic, because the dominant worldview tends to essentialize an exotic version of the Other recognized as authentic while knowing next to nothing about the Other beyond this stereotypical image.

This thesis fills an important gap in knowledge regarding the circuit of cultural ideologies around authenticity, particularly in relation to brand culture and consumers’ authenticating acts. Through a patchwork ethnography consisting of data collected in different empirical contexts (e.g., the Viking myth, queer cinema, disability in ads, etc.), the aim is to deconstruct the androcentric gaze on authenticity. Findings help pave the way toward a more empathic marketing theory and practice in which the Other is less confined by the harmful depiction of stereotypes. These findings are important because we live in times when brands are increasingly purpose-driven and expected to engage in activism (e.g., by taking a stand on socio-political issues even if they are not directly related to their business), while our social institutions are becoming more and more like brands. Indeed, recent marketing tendencies indicate a shifting cultural economy in which myths of personal freedom have been replaced with commodity activism in the “woke” discourse of authenticity in contemporary brand culture.

I contribute to consumer research and conversations concerning the politics of authenticity, emphasizing issues of ethical representation and responsibility toward the Other, which may alleviate androcentric failings in previous research. I do this through thinking rooted in a deconstructive ontology, a feminist epistemology, and a transformative consumer research axiology.

Place, publisher, year, edition, pages
Stockholm: Stockholm Business School, Stockholm University , 2022. , p. 30
Keywords [en]
authenticity, consumer research, cultural branding, deconstruction, marginalized consumers, marketing communications
National Category
Business Administration
Research subject
Business Administration
Identifiers
URN: urn:nbn:se:su:diva-199361ISBN: 978-91-7911-736-8 (print)ISBN: 978-91-7911-737-5 (electronic)OAI: oai:DiVA.org:su-199361DiVA, id: diva2:1617187
Public defence
2022-02-01, Bergsmannen, Aula Magna, Frescativägen 6, Stockholm, 13:00 (English)
Opponent
Supervisors
Available from: 2022-01-07 Created: 2021-12-06 Last updated: 2021-12-15Bibliographically approved
List of papers
1. Brand Authenticity: 25 Years of Research
Open this publication in new window or tab >>Brand Authenticity: 25 Years of Research
2021 (English)In: International Journal of Consumer Studies, ISSN 1470-6423, E-ISSN 1470-6431, Vol. 45, no 4, p. 645-663Article in journal (Refereed) Published
Abstract [en]

Twenty-five productive years have passed since the late Barbara Stern called for marketing scholars to take the topic of brand authenticity into consideration. Brand authenticity is now believed to be a core asset in mainstream marketing, yet confusion surrounds the nature and usage of the term. Using the Antecedents, Decisions and Outcomes format initially developed by Justin Paul and Gabriel Benito as an organizing framework, this article seeks to consolidate an area of thought characterized by multiplicity and excess of disparate meanings. Based on the extensive coverage of studies published over a period of 25 years between 1994 and 2019, extant literature on brand authenticity is reviewed. Three primary streams of research are identified: (1) characteristics that distinguish the ‘real thing’ from the fake, (2) the legitimizing function of authenticity and (3) emotional and moral aspects of authentication. Despite substantive contributions over the last 25 years, many areas of brand authenticity remain underexplored. By synthesizing extant literature, the aim of this study is to identify gaps in knowledge about brand authenticity and to prepare for a future research agenda guided by intersectionality.

Keywords
Marketing, Public Health, Environmental and Occupational Health, Economics and Econometrics, Applied Psychology
National Category
Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-198353 (URN)10.1111/ijcs.12651 (DOI)000613638800001 ()
Available from: 2021-11-05 Created: 2021-11-05 Last updated: 2021-12-06Bibliographically approved
2. From aura to jargon: the social life of authentication
Open this publication in new window or tab >>From aura to jargon: the social life of authentication
2019 (English)In: Arts and the Market, ISSN 2056-4945, Vol. 9, no 2, p. 115-131Article in journal (Refereed) Published
Abstract [en]

Purpose

Authenticity has emerged as a prevailing purchase criterion that seems to include both real and stylised versions of the truth. The purpose of this paper is to address the negotiation of authenticity by examining the means by which costume designers draw on cues such as historical correctness and imagination to authenticate re-enactments of historical epochs in cinematic artwork.

Design/methodology/approach

To understand and analyse how different epochs were re-enacted required interviewing costume designers who have brought reimagined epochs into being. The questions were aimed towards acknowledging the socio-cultural circulation of images that practitioners draw from in order to project authenticity. This study was conducted during a seven-week internship at a costume store called Independent Costume in Stockholm as part of a doctoral course in cultural production.

Findings

Authenticity could be found in citations that neither had nor resembled something with an indexical link to the original referent as long as the audience could make a connection to the historical epoch sought to re-enact. As such, it would seem that imagination and historical correctness interplay in impressions of authenticity. Findings suggest that performances of authentication are influenced by socially instituted discursive practices (i.e. jargons) and collective imagination.

Originality/value

This paper contributes to the literature on social and performative aspects of authentication as well as its implications for brands in the arts and culture sector

Keywords
Authenticity, cultural branding, cinematic artwork, costume design
National Category
Studies on Film Economics and Business
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-198351 (URN)10.1108/aam-05-2019-0020 (DOI)000498853800002 ()
Available from: 2021-11-05 Created: 2021-11-05 Last updated: 2023-02-03Bibliographically approved
3. The Viking Myth: Nostalgia and Collective Guilt
Open this publication in new window or tab >>The Viking Myth: Nostalgia and Collective Guilt
(English)Manuscript (preprint) (Other academic)
National Category
Humanities and the Arts
Research subject
Business Administration
Identifiers
urn:nbn:se:su:diva-199201 (URN)
Available from: 2021-11-29 Created: 2021-11-29 Last updated: 2022-02-25
4. Seeing the invisible: brand authenticity and the cultural production of queer imagination
Open this publication in new window or tab >>Seeing the invisible: brand authenticity and the cultural production of queer imagination
2021 (English)In: Arts and the Market, ISSN 2056-4945, Vol. 11, no 3, p. 275-297Article in journal (Refereed) Published
Abstract [en]

Purpose: The twofold aim of this theory-building article is to raise questions about the ability of queer cinema to transform market culture and ideologies around gender and sexuality. First, the authors examine how the very capitalization of queer signifiers may compromise the dominant order from within. Second, the authors address how brands possibly can draw on these signifiers to project authenticity.

Design/methodology/approach: Through visual methods of film criticism and the semiotic analysis of three films (Moonlight, Call Me By Your Name and Portrait of a Lady on Fire), the authors outline some profound narrative tensions addressed by movie makers seeking to give an authentic voice to queer lives.

Findings: Brands can tap into these narrative attempts at “seeing the invisible” to signify authenticity. False sublation, i.e. the “catch-22” of commodifying the queer imaginaries one seeks to represent, follows from a Marcusean analysis.

Practical implications: In more practical terms, “seeing the invisible” is proposed as a cultural branding technique. To be felicitous, one has to circumvent three narrative traditions: pathologization, rationalization and trivialization.

Originality/value: In contrast to Marcuse's pessimist view emphasizing its affirmative aspects, the authors conclude that such commodification in the long term may have transformative effects on the dominant ideology. This is because even if something is banished to the realm of imagination, e.g. through aesthetic semblance, it can still be enacted in real life.

Keywords
Authenticity, Commodification, False sublation, Queer imagination
National Category
Economics and Business
Identifiers
urn:nbn:se:su:diva-195893 (URN)10.1108/AAM-12-2020-0053 (DOI)000653197000001 ()
Available from: 2021-08-26 Created: 2021-08-26 Last updated: 2023-02-03Bibliographically approved
5. Tales From the Crypt: A Psychoanalytic Approach to Disability Representation in Advertising
Open this publication in new window or tab >>Tales From the Crypt: A Psychoanalytic Approach to Disability Representation in Advertising
(English)Manuscript (preprint) (Other academic)
National Category
Media and Communications
Identifiers
urn:nbn:se:su:diva-199202 (URN)
Available from: 2021-11-29 Created: 2021-11-29 Last updated: 2025-02-07

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