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Under the Influence of Commercial Values: Neoliberalized Business-Consumer Relations in the Swedish Certification Market, 1988-2018
Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för ekonomisk historia och internationella relationer.ORCID-id: 0000-0002-4807-600x
Stockholms universitet, Samhällsvetenskapliga fakulteten, Socialantropologiska institutionen, Stockholms centrum för forskning om offentlig sektor (SCORE). Stockholm School of Economics, Sweden; Uppsala University, Sweden.ORCID-id: 0000-0001-9946-2392
2023 (Engelska)Ingår i: Enterprise & society, ISSN 1467-2227, E-ISSN 1467-2235, Vol. 24, nr 3, s. 647-675Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Since the 1990s, a new model for market control organized through tripartite standards regimes (TSR), has expanded globally and affected most market exchanges through standard-setting, accreditation, and certification. This article investigates business-consumer relations under this regime, with a specific focus on the functions of accreditation and certification. In our case study of Sweden, a new picture of consumer protection under late capitalism evolves. Seeing it as a form of neoliberalization, the article uncovers a transition between two regimes of control; from one built on a potential conflict between consumer and business interests, to one based on the assumption that business interests are beneficial for all parties. Although business interest was formulated as pleasing the consumer-or the customer-by both certification firms and the Swedish Accreditation Authority, in practice consumer interest as something worth protecting was made abstract in the era of the TSR.

Ort, förlag, år, upplaga, sidor
2023. Vol. 24, nr 3, s. 647-675
Nyckelord [en]
Sweden, Cetrification, Neoliberalism, Management standards
Nationell ämneskategori
Ekonomisk historia
Identifikatorer
URN: urn:nbn:se:su:diva-203699DOI: 10.1017/eso.2022.3ISI: 000767122300001Scopus ID: 2-s2.0-85126672810OAI: oai:DiVA.org:su-203699DiVA, id: diva2:1650802
Tillgänglig från: 2022-04-08 Skapad: 2022-04-08 Senast uppdaterad: 2023-10-06Bibliografiskt granskad

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Arnberg, KlaraGustavsson, Martin

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Institutionen för ekonomisk historia och internationella relationerStockholms centrum för forskning om offentlig sektor (SCORE)
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