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Effects of organisational factors and employee characteristics on employers' reporting of client violence in non-institutional social services in Sweden
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0002-7770-9195
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0003-2967-2866
Number of Authors: 22024 (English)In: Social Policy and Administration, ISSN 1467-9515, Vol. 58, no 7, p. 1009-1024Article in journal (Refereed) Published
Abstract [en]

Social services in the welfare sector consist of women-dominated jobs generally characterised by arduous working conditions, including exposure to client violence. Although there is a rather extensive research base on client violence in institutional social services, less is known about how client violence is handled in noninstitutional social services. Using longitudinal data obtained from the Swedish Work Environment Agency's register on work injuries caused by workplace violence, we examined the effects of organisational factors and employee characteristics on the reporting of client violence in noninstitutional social services. We found that most of the reports about work injuries caused by client violence are filed by public employers and that most reports concern occupational groups performing direct care services in clients' homes. Moreover, although most reports include female employees and incidents of physical violence, reports concerning male employees are comparatively more likely to include physical violence, and reports concerning female employees are comparatively more likely to include threats. Taken together, our findings point to a much-needed improvement of health and safety measures for care workers in noninstitutional social services in Sweden.

Place, publisher, year, edition, pages
2024. Vol. 58, no 7, p. 1009-1024
National Category
Social Work
Identifiers
URN: urn:nbn:se:su:diva-226303DOI: 10.1111/spol.13009ISI: 001156912800001Scopus ID: 2-s2.0-85184173530OAI: oai:DiVA.org:su-226303DiVA, id: diva2:1835487
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2019-01297Available from: 2024-02-06 Created: 2024-02-06 Last updated: 2025-02-13Bibliographically approved

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Brodin, HeleneShanks, Emelie

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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  • Other style
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Language
  • de-DE
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
  • html
  • text
  • asciidoc
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