Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Bodywork at Work: Attending to Bodily Needs in Gig, Shift, and Knowledge Work
Department of Computer and Systems Sciences, Stockholm University, Sweden.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
Department of Computer and Systems Sciences, Stockholm University, Sweden.
Show others and affiliations
Number of Authors: 72024 (English)In: CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems / [ed] Florian Floyd Mueller; Penny Kyburz; Julie R. Williamson; Corina Sas; Max L. Wilson; Phoebe Toups Dugas; Irina Shklovski, Association for Computing Machinery (ACM) , 2024, article id 383Conference paper, Published paper (Refereed)
Abstract [en]

The concept of ‘bodywork´ refers to the work individuals undertake on their own bodies and the bodies of others. One aspect is attending to bodily needs, which is often overlooked in the workplace and HCI/CSCW research on work practices. Yet, this labour can be a significant barrier to work, consequential to work, and prone to spill over into other aspects of life. We present three empirical cases of bodywork: gig-based food delivery, shift work in hospitals and bars, and office-based knowledge work. We describe what attending to bodily needs at work entails and illustrate tactics employed so that work can be carried on, even when the body (or technology optimising it) breaks down. Arguing that all systems are bodily systems, we conclude with a call to acknowledge the centrality of bodies in all work and the roles technologies can play in supporting or constraining bodywork differently for different workers.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2024. article id 383
Keywords [en]
Bodywork, Health and Wellbeing, Workplaces, Interview Studies
National Category
Human Computer Interaction
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-232974DOI: 10.1145/3613904.3642416Scopus ID: 2-s2.0-85194828677ISBN: 9798400703300 (print)OAI: oai:DiVA.org:su-232974DiVA, id: diva2:1893534
Conference
CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, USA, 11-16 May, 2024.
Available from: 2024-08-29 Created: 2024-08-29 Last updated: 2025-01-11Bibliographically approved
In thesis
1. Tracking and Hacking Sleep: Designing for lived experience through self-tracking
Open this publication in new window or tab >>Tracking and Hacking Sleep: Designing for lived experience through self-tracking
2024 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Sleep-tracking technology is built into many available smart technologies and wearables; hence, designing for and with these data requires a broad understanding of the user and their relation to sleep. However, these technologies still focus on traditional 7–9 hours-per-night schedules – overlooking the varied nature of people's sleep – and focus on metrics that are difficult to influence, such as sleep stages, making them unactionable for a large portion of the users. This dissertation investigates what sleep tracking can do for users who put effort into managing sleep by studying what actions and challenges they already employ. Using qualitative methods and design approaches, I study how people `hack' their sleep,  the difficulties that arise from non-traditional sleep patterns, and how sleep technology is used in everyday life. The findings and contributions of this work include (1) rich descriptions of these participants, in terms of how they share and discuss sleep hacks in online communities, and insights and reflections on the social factors of sleeping outside normal hours; (2) design explorations of how sleep tracking technology could be built to support these practices; and (3) framing self-tracking technology as the design of the self – to design technology that centres on the actions and varying goals and bodies of the users. In the discussion, I discuss how this work relates the notions of bodies and users in human-computer interaction, how changes in modern work arrangements call for new technology to support the arrangement of sleep and life rhythms, and reflections on the norms and soft paternalism of sleep tracking technologies.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2024. p. 116
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 24-018
Keywords
Human-Computer Interaction, Sleep-tracking, Research for Design
National Category
Human Computer Interaction
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-235072 (URN)978-91-8107-016-3 (ISBN)978-91-8107-017-0 (ISBN)
Public defence
2024-12-13, Small Auditorium, Borgarfjordsgatan 12, Kista, 13:00 (English)
Opponent
Supervisors
Available from: 2024-11-20 Created: 2024-10-31 Last updated: 2024-11-19Bibliographically approved
2. The Work Practice of Platform-Mediated Food Delivery: An Ethnographic Study of Bridging Algorithmic Workflows and Situated Action
Open this publication in new window or tab >>The Work Practice of Platform-Mediated Food Delivery: An Ethnographic Study of Bridging Algorithmic Workflows and Situated Action
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The thesis examines the work practice of platform-mediated food delivery. Combining ethnographic studies in India and Sweden, it highlights the friction between the platform’s representation of work and the ground realities shaping workers’ situated actions, including their economic concerns. The thesis contributes to the fields of Human-Computer Interaction and Computer-Supported Cooperative Work, with an emphasis on worker-centered design and the critical role of human labor in gig work.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2025. p. 117
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 25-002
Keywords
gig work, algorithmic management, workflow, piecework, bodywork, food delivery, COVID-19, worker-centered design
National Category
Human Computer Interaction
Research subject
Information Society
Identifiers
urn:nbn:se:su:diva-237767 (URN)978-91-8107-076-7 (ISBN)978-91-8107-077-4 (ISBN)
Public defence
2025-02-28, Lilla Hörsalen, NOD-huset, Borgarfjordsgatan 12, Kista, 14:00 (English)
Opponent
Supervisors
Available from: 2025-02-05 Created: 2025-01-11 Last updated: 2025-01-30Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Karlgren, KasperShaikh, Riyaj IsamiyaMcMillan, DonaldBrown, BarryLampinen, Airi

Search in DiVA

By author/editor
Yadav, DeepikaKarlgren, KasperShaikh, Riyaj IsamiyaHelms, Karey DarnellMcMillan, DonaldBrown, BarryLampinen, Airi
By organisation
Department of Computer and Systems Sciences
Human Computer Interaction

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 96 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf