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DBEmap - A Modular Method for Designing Digital Business Ecosystems
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0001-9765-9845
2024 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The digital business ecosystem (DBE) is a paradigm that enables organisations and companies to develop and monitor innovative business models within collaborative business constellations. By combining digitalisation with digital collaboration, DBEs offer advantages such as cross-domain and trans-geographical collaboration, co-evolution driven by diverse interests, and adaptation through self-organising characteristics. However, to enable companies and organisations to fully benefit from DBEs, several challenges must be addressed, which include capturing, understanding, and coordinating information about individual DBE actors and their interdependencies, as well as establishing an overarching view that incorporates various perspectives on a DBE. In addition, the resilience of a DBE, in terms of its long-term viability, needs to be designed and monitored to ensure the continuity and stability of the ecosystem. Enterprise modelling has proven effective in capturing and documenting organisational designs, and can play a crucial role in overcoming these challenges by capturing and depicting abstract representations of DBEs.

The work presented in this thesis follows design science research, with the aim of establishing a modelling method for the design, analysis, and management of DBEs and their resilience. The design artefact developed here is a modelling method named DBEmap, which provides methodological support for capturing, understanding, and documenting the various perspectives on and resilience of DBEs. As a design artefact, the DBEmap modelling method targets the key actors (or “drivers”) within DBEs as users. DBEmap consists of 11 method modules that reflect critical perspectives on a DBE, along with a meta-model, a graphical language notation, and guidelines.

A systematic literature review was conducted to explicate the initial problem and explore the modelling approaches that had been previously presented in DBE-related studies. Prototyping sessions were carried out with a focus on modelling DBE resilience, alongside a survey on DBE roles using a healthcare DBE case, which also contributed to the explication of the problem. The findings highlighted the immaturity of the current state of DBE modelling and the need for a holistic modelling method.

The DBEmap modelling method was designed and developed based on data gathered from semi-structured interviews with experts and a survey analysis of DBE roles and responsibilities. These data helped to elicit the requirements for DBEmap. The design and development process involved three sub-activities: (1) developing the method modules and application guidelines using situational method engineering, (2) constructing the meta-model, and (3) creating the graphical modelling language notation.

To demonstrate and evaluate DBEmap, stakeholders from four real-world DBEs in the healthcare, higher education, and maritime domains were engaged, as well as case-independent experts from the finance and public sectors. The evaluation process followed an iterative approach using action research, semi-structured interviews, workshops, and a web-based questionnaire. The web-based questionnaire assessed experts' perceived usefulness of DBEmap in meeting the identified requirements. It included 27 statements, rated on a five-point Likert scale. The results showed similar patterns across evaluation cycles, and ex ante artificial settings were compared with ex post naturalistic ones. Qualitative feedback from semi-structured interviews indicated positive perceptions, particularly regarding the understanding of DBE concepts and constructs, visualising complexity and interconnections, and identifying gaps and balancing perspectives.

In summary, DBEmap can effectively address challenges related to integrating DBE perspectives and managing DBE resilience. This thesis also contributes to design knowledge in the field of method engineering and lays the groundwork for future research. Potential areas for further work include the integration of other Information Systems methods, extended evaluations with industrial partners over a longer timeframe, and improvements to the DBEmap tool.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University , 2024. , p. 110
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 24-016
Keywords [en]
digital business ecosystem, method engineering, enterprise modelling, resilience, ecosystem design, network organisation, organisational design
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-234538ISBN: 978-91-8014-983-9 (print)ISBN: 978-91-8014-984-6 (electronic)OAI: oai:DiVA.org:su-234538DiVA, id: diva2:1906647
Public defence
2024-12-06, L30, Nodhuset, Campus Kista, Borgarfjordsgatan 12, Kista, 09:00 (English)
Opponent
Supervisors
Available from: 2024-11-13 Created: 2024-10-18 Last updated: 2024-11-08Bibliographically approved
List of papers
1. Modeling Digital Business Ecosystems: A Systematic Literature Review
Open this publication in new window or tab >>Modeling Digital Business Ecosystems: A Systematic Literature Review
2022 (English)In: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, no 30, p. 1-30, article id 168Article in journal (Refereed) Published
Abstract [en]

The changing business landscapes urge organizations to collaborate and combine their expertise to stay competitive. Organizations establish partnerships and collaborate via the Internet, which often happens dynamically and at fast pace resulting in formation of Digital Business Ecosystems (DBEs). DBEs are complex and their management requires having explicit and up-to-date information about them. Modeling enables thorough visual analysis and facilitates the understanding and formation of DBEs. It also allows viewing DBEs through multiple perspectives, as well as exploring alternatives in the course of DBE formation or management. This systematic review aims to synthesize existing studies pertaining to Conceptual Modeling for analysis, design, and management of DBEs. A total of 94 studies were included in the review. The findings suggest that there is a scarcity of existing Conceptual Modeling methods and tools supporting DBEs. Additionally, the extensive emphasis on DBEs’ actors in modeling leads to an urgent need for the methods to be extended to support the establishment of holistic views for integrating multiple perspectives of DBEs. Future research should focus on these areas to facilitate the transformation of how organization’s collaborations are viewed – from a single-organization to a multitude of viewpoints on organizational networks of collaboration, coexistence, and competition. Such models also need to support the key features of DBEs, such as resilience and automation.

Keywords
Digital Business Ecosystem, Enterprise Modeling, Conceptual Modeling, Systematic Review, verksamhetsmodellering, ekosystem modellering, digitala affärer
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-206521 (URN)10.7250/csimq.2022-30.01 (DOI)
Available from: 2022-06-16 Created: 2022-06-16 Last updated: 2024-10-18Bibliographically approved
2. Capability Management of Digital Business Ecosystems – A Case of Resilience Modeling in the Healthcare Domain
Open this publication in new window or tab >>Capability Management of Digital Business Ecosystems – A Case of Resilience Modeling in the Healthcare Domain
2020 (English)In: Advanced Information Systems Engineering: CAiSE Forum 2020, Grenoble, France, June 8–12, 2020, Proceedings / [ed] Nicolas Herbaut, Marcello La Rosa, Springer, 2020, p. 126-137Conference paper, Published paper (Refereed)
Abstract [en]

Significant amount of business collaboration takes place online which supports efficient and dynamic business partnerships. Once such partnerships reach a critical mass, a digital business ecosystem (DBE) forms. While it is beneficial to its actors, it is also complex and more difficult to manage. A key management concern is resilience, especially in the context of digitalization. The relevant goals influencing the DBE resilience are diversity, efficiency, adaptability, and cohesion, which need to be aligned with business goals of a specific DBE and managed accordingly. To this end, the paper investigates the suitability of capability management for the purpose of analyzing DBEs to support resilience and demonstrates capability models for a digital health use case in the healthcare sector.

Place, publisher, year, edition, pages
Springer, 2020
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 386
Keywords
Digital business ecosystem, Capability management, Enterprise Modeling, Resilience, digitala ekosystem, verksamhetsmodellering
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-186979 (URN)10.1007/978-3-030-58135-0_11 (DOI)978-3-030-58134-3 (ISBN)978-3-030-58135-0 (ISBN)
Conference
International Conference on Advanced Information Systems Engineering, Grenoble, France (held virtually), June 8–12, 2020
Available from: 2020-11-30 Created: 2020-11-30 Last updated: 2024-10-18Bibliographically approved
3. A Survey of Roles and Responsibilities in Digital Business Ecosystems
Open this publication in new window or tab >>A Survey of Roles and Responsibilities in Digital Business Ecosystems
2020 (English)In: Proceedings of the Forum at Practice of Enterprise Modeling 2020 co-located with the 13th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2020) / [ed] Estefanía Serral Asensio; Janis Stirna, RWTH Aachen University , 2020, p. 44-53Conference paper, Published paper (Refereed)
Abstract [en]

Digital Business Ecosystem is an emerging phenomenon aimed to reflect the behavior of natural ecosystems as a networked and online business model involving heterogeneous actors being engaged in a shared business vision and its implementation. Such as in an ecosystem, in a DBE, the actors are highly dependent on each other in terms of their capabilities and resources. It is, therefore, one of the essential needs for the research on DBEs to advance in understanding of which roles and responsibilities are entailed in enabling a DBE to function and sustain on a long-term basis. We have, in this study, performed a survey on the existing scientific studies related to the roles within DBEs, classified the collected results, and integrated them to a unified proposal. Using a recently developed and functioning DBE concerning the improvement of preventive healthcare by provisioning, exchanging, and using of a set of relevant resources, we have presented an initial validation of the correctness and fit of the proposal for the roles of actors and their responsibilities.

Place, publisher, year, edition, pages
RWTH Aachen University, 2020
Series
CEUR Workshop Proceedings, E-ISSN 1613-0073 ; 2793
Keywords
Digital Business Ecosystem, Role, Resource, Capability
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-188851 (URN)
Conference
13th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2020), Riga, Latvia (virtual), November 25-27, 2020
Available from: 2021-01-13 Created: 2021-01-13 Last updated: 2024-10-18Bibliographically approved
4. Requirements for a Digital Business Ecosystem Modelling Method: An Interview Study with Experts and Practitioners
Open this publication in new window or tab >>Requirements for a Digital Business Ecosystem Modelling Method: An Interview Study with Experts and Practitioners
2021 (English)In: Perspectives in Business Informatics Research: 20th International Conference on Business Informatics Research, BIR 2021, Vienna, Austria, September 22–24, 2021, Proceedings / [ed] Robert Andrei Buchmann; Andrea Polini; Björn Johansson; Dimitris Karagiannis, Springer , 2021, p. 236-252Conference paper, Published paper (Refereed)
Abstract [en]

Digital Business Ecosystem (DBE) supports organizations to collaborate and combine their expertise to stay competitive through ICTs. Being beneficial to the organizations, DBEs are also complex and more difficult to manage. Through visual analysis and knowledge explication, modelling can increase the transparency of DBEs and improve the understanding of DBEs through multiple perspectives. However, current scientific literature suggests a lack of methodological guidance for modelling in support of the analysis, design, and management of DBEs. The purpose of this interview study was to elicit requirements and needs for developing a holistic method of modelling DBEs. Semi-structured interviews were conducted to explore and understand DBEs from an industrial and experts’ viewpoints with 11 participants from different business domains. The empirical data was analyzed using Thematic Analysis, which lead to 30 requirements, categorized into four classes, namely, requirements for model creation, analysis, management of DBE, as well as cross cutting requirements addressing the overall establishment and use of the modelling method.

Place, publisher, year, edition, pages
Springer, 2021
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 430
Keywords
Digital business ecosystem, Requirements, Enterprise modelling
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-200515 (URN)10.1007/978-3-030-87205-2_16 (DOI)978-3-030-87205-2 (ISBN)978-3-030-87204-5 (ISBN)
Conference
20th International Conference on Business Informatics Research, BIR 2021, Vienna, Austria, September 22-24, 2021
Available from: 2022-01-06 Created: 2022-01-06 Last updated: 2024-10-18Bibliographically approved
5. A method for digital business ecosystem design: situational method engineering in an action research project
Open this publication in new window or tab >>A method for digital business ecosystem design: situational method engineering in an action research project
2023 (English)In: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 22, no 2, p. 573-598Article in journal (Refereed) Published
Abstract [en]

Digital business ecosystem (DBE) is a paradigm that enables developing and monitoring novel business models of collaborating organisations and individuals using ICT as the foundation. Different from traditional online networked models such as manufacturer, retailer, or franchise centred, using a shared digital environment, DBE fosters heterogeneity, symbiosis, coevolution, and self-organisation of its multiple actors, which enables it to span different business domains as well as exhibits diverse interests. For many organisations and individuals, DBE presents a new collaborative approach to leverage offered and desired resources among the involved members to meet each of their goals. As such, it is foreseen to be of high value to the involved actors, but at the same time, it is often complex due to many correlated interactions of these actors and thus difficult to design and manage. Furthermore, the current state of the art shows a lack of methodological guidance for DBE design. We propose a method for DBE design that follows the requirements collected from industry experts and practitioners by applying situational method engineering to enable its modularised design. The method for design is validated by action research in the setting of Digital Vaccine, a Swedish DBE managing health-related services.

Keywords
Digital business ecosystem, Situational method engineering, Method chunks, Action research
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-212757 (URN)10.1007/s10270-022-01068-z (DOI)000889402000001 ()2-s2.0-85142894223 (Scopus ID)
Available from: 2022-12-12 Created: 2022-12-12 Last updated: 2024-10-18Bibliographically approved
6. A Meta-model for Digital Business Ecosystem Design
Open this publication in new window or tab >>A Meta-model for Digital Business Ecosystem Design
2023 (English)In: Research Challenges in Information Science: Information Science and the Connected World: 17th International Conference, RCIS 2023, Corfu, Greece, May 23–26, 2023, Proceedings / [ed] Selmin Nurcan; Andreas L. Opdahl; Haralambos Mouratidis; Aggeliki Tsohou, Springer , 2023, p. 559-567Conference paper, Published paper (Refereed)
Abstract [en]

The Digital Business Ecosystem (DBE) theory has evolved to facilitate the functioning of open business networks by adopting the ecosystem paradigm from nature in a shared digital environment. While it enables exhibiting diverse interests, it also places high demands on managing the DBE’s resilience. The current research lacks support for how a DBE-based business model can be integrated with its supporting information system’s data structure to enable the design and monitoring of resilience for indicating the needed adaptations caused by changes in DBE’s actors, their engagement or performance balance. We propose and instantiate a meta-model that describes the DBE’s entities relevant to its design using the CIVIS ecosystem. The meta-model provides a foundation for a modelling language for the management of the resilience of DBE.

Place, publisher, year, edition, pages
Springer, 2023
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 476
Keywords
Enterprise Modelling, Digital Business Ecosystem, Meta-modelling, verksamhetsmodellering, ekosystem modellering, digitala affärer
National Category
Other Computer and Information Science
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-225138 (URN)10.1007/978-3-031-33080-3_38 (DOI)2-s2.0-85163324091 (Scopus ID)978-3-031-33079-7 (ISBN)978-3-031-33080-3 (ISBN)
Conference
International Conference on Research Challenges in Information Science: Information Science and the Connected World, 17th International Conference, RCIS 2023, Corfu, Greece, May 23–26, 2023.
Available from: 2024-01-08 Created: 2024-01-08 Last updated: 2024-10-18Bibliographically approved
7. A Method for Digital Business Ecosystem Design: Evaluation of Two Cases in the Maritime Dataspaces
Open this publication in new window or tab >>A Method for Digital Business Ecosystem Design: Evaluation of Two Cases in the Maritime Dataspaces
Show others...
2024 (English)In: Enterprise, Business-Process and Information Systems Modeling: BPMDS EMMSAD 2024 / [ed] Han van der Aa; Dominik Bork; Rainer Schmidt; Arnon Sturm, Springer , 2024, p. 175-190Conference paper, Published paper (Refereed)
Abstract [en]

In contrast to traditional business models, Digital Business Ecosystems (DBE) have several distinctive features - heterogeneity of involved actors, symbiosis in the exchange of resources, co-evolution of their interactions, and self-organisation. Designing DBEs is a task demanding a well-defined DBE’s scope, roles and responsibilities of the actors, their interactions and dependencies, as well as versatile technologies and data. The study focuses on two DBEs – Marispace-X and Skippo in the maritime domain to capture the tenets of the blue economy with dataspaces. Because the design approaches to DBE are scarce due to the paradigm’s novelty, the study aims to evaluate a model-based design method, DBEmap. The evaluation results concerning practitioners’ perceived usefulness of the DBEmap and its support for integrating DBE-related perspectives and designing and managing DBE resilience are presented.

Place, publisher, year, edition, pages
Springer, 2024
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 511
Keywords
Digital Business Ecosystem, Enterprise Modeling, evaluation, digitala ekosystem, verksamhetsmodellering, utvärdering
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
urn:nbn:se:su:diva-232088 (URN)10.1007/978-3-031-61007-3_14 (DOI)001288840600014 ()2-s2.0-85197202480 (Scopus ID)978-3-031-61006-6 (ISBN)978-3-031-61007-3 (ISBN)
Conference
25th International Conference, BPMDS 2024, and 29th International Conference, EMMSAD 2024, Limassol, Cyprus, June 3–4, 2024.
Available from: 2024-07-24 Created: 2024-07-24 Last updated: 2024-11-13Bibliographically approved

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Tsai, Chen Hsi

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  • apa
  • ieee
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  • de-DE
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