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User Experience of Recommender System: A User Study of Social-aware Fashion Recommendations System
TU Wien Informatics, Austria.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0003-2054-0971
Christian Doppler Lab for Recommender Systems, Department of Informatics, TU Wien, Austria.
Number of Authors: 32024 (English)In: UMAP Adjunct '24: Adjunct Proceedings of the 32nd ACM Conference on User Modeling, Adaptation and Personalization / [ed] Ludovico Boratto; Cristina Gena; Mirko Marras; Panagiotis Germanakos; Elvira Popescus, Association for Computing Machinery (ACM) , 2024, p. 356-361Conference paper, Published paper (Refereed)
Abstract [en]

User experience, which encompasses users’ feelings and perceptions, is regarded as a key element in the evaluation of recommender systems. The existing literature extensively works on recommendation generation strategies with focus on the accuracy by considering objective aspects of the system. Although some of the current works considered subjective aspects of the recommendation systems from a user-centric perspective to evaluate the recommender system, however, a comprehensive analysis that could investigate factors to improve user experience was of limited focus. In this paper, we propose a methodology that provides a comprehensive multi-perspective analysis of a social-aware fashion recommender system and analyses the impact of user’s personal attributes and profiles on their experiences in various aspects of system use. A user study was conducted to realize the proposed methodology. The obtained insights highlighted that user experiences vary not only from the perspective of using a recommender system but also by varying their personal attributes (age, gender, hobby) and profiles.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2024. p. 356-361
Keywords [en]
Information systems, Recommender systems, Humancentered computing, User studies
National Category
Information Systems
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-238217DOI: 10.1145/3631700.3664896ISI: 001263797000062Scopus ID: 2-s2.0-85199001288ISBN: 9798400704666 (electronic)OAI: oai:DiVA.org:su-238217DiVA, id: diva2:1928924
Conference
UMAP '24: 32nd ACM Conference on User Modeling, Adaptation and Personalization, 1-4 July 2024, Cagliari, Italy.
Available from: 2025-01-17 Created: 2025-01-17 Last updated: 2025-01-30Bibliographically approved

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Afzaal, Muhammad

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